Customer Care Executive Female Jobs in Navi Mumbai

We are looking for a dedicated Customer Care Executive to join our team in Ghansoli. The ideal candidate will have 3 to 9 years of experience and a strong desire to provide excellent customer service.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle incoming calls and messages from customers, providing accurate information and addressing their concerns in a friendly manner.- **Resolve Issues:** Identify and resolve customer problems efficiently, ensuring their satisfaction and maintaining a positive company image.- **Maintain Customer Records:** Keep detailed records of interactions with customers, including complaints, inquiries, and follow-ups, to ensure effective communication.- **Provide Product Information:** Educate customers on our products and services, helping them make informed decisions based on their needs.- **Collaborate with Teams:** Work closely with various departments to ensure that customer feedback is relayed and improvements are made based on their inputs.**Required Skills and Expectations:**Candidates must possess excellent communication skills, both verbal and written, to interact effectively with customers. Strong problem-solving abilities are essential for addressing customer issues promptly. A patient and empathetic attitude is necessary when dealing with customer complaints. Proficiency in computer usage and familiarization with customer relationship management (CRM) software is expected. Attention to detail is crucial for maintaining accurate records. Applicants should be comfortable working in a team environment and be flexible to adapt to changing demands. Experience in a customer service role is highly valued.

Apeejay Education requires Front Office cum Admission Counsellor for its School located at Navi Mumbai.Summary of Job : The incumbent will be the first point of contact . She will be responsible for handling walk-ins (Parents/visitors), attending calls, queries, managing the front office etc.Job Responsibilities:Providing administrative support to school principals by managing various administrative activities and follow ups ad requiredCoordinating school events such as parent meetings, school plays, and field tripsCollecting and distributing mail and messages to teachers and staff membersMaintaining visitor Registers, answering their queries and keeping record .Ensure Regular follow up happens on queries and updating in recordTransferrin calls to appropriate department.Receiving, processing, and responding to admin related paperwork such as enrollment forms, disciplinary notices, and letters from parents or guardiansResponsible for keeping all the stationary items up to dateResponsible for upkeep of Reception AreaADMISSIONS:-Cold Calling / converting walk in leads to admissionsRegular follow up with parents and updating the tracker on regular basisFixing up appointments with Principal for further closureDaily updating on CRM softwareJob Knowledge (Prerequisite)Proven working experience as a Front Office & admission counsellorConvincing abilitiesExcellent interpersonal skillsAptitude in decision-makingHandling EPABX systemIf interested, please email your cv at taranmeet.kaur@apeejay.com .

Job Description: Front Desk Management: Greeting visitors, answering phones, taking messages, directing calls, and managing incoming and outgoing mail and packages.

Job Title: Customer Service ExecutiveCompany Name: Akzonobel (Premium)Key Responsibilities:Handle customer queries (lingual communication)Maintain service qualityFollow call and process guidelinesLocation: Ghansoli, MBPSalary: 13,000 in handEligibility:Gender: Female candidates onlyQualification: HSC / GraduateExperience: Fresher / ExperiencedCommunication: Average, Lingual candidates preferredWorking Days: 6 daysWeek Off: RotationalShift Timing: 9 AM 8 PM (Any 9-hour shift)

Performing basic admin duties including printing, sending emails, and ordering office supplies.Maintain records of the company and should have the knowledge of Windows Paint.Previous work experience as an Office Executive.Excellent organizational skills.Knowledge of computer operating systems and MS Office software.Ability to work as part of a team.High-level written and verbal communication skills.

Company Profile-Tech clinic connect Pvt ltd is a leading healthcare technology company dedicated to transforming the industry through innovative solutions. Our cutting-edge products and services aim to enhance patient care, streamline operations, and improve overall healthcare outcomes. We are seeking a dynamic and experienced sales executive to join our team and play a pivotal role in driving the success of our healthcare solutions. We are the largest chain of clinics in Maharashtra. We have 800 employees working with us.What you'll do-Responsibilities- Contacting potential and existing customers on the phone, by email, and in person.- Handling customer questions, inquiries, and complaints.- Preparing and sending quotes and proposals.- Managing the sales process through specific software programs.- Maintaining a CRM database.- Meeting daily, weekly, and monthly sales targets.- Participating in sales team meetings.Requirements:* Excellent customer service and sales skills.* Strong verbal and written communicator.* Excellent phone and presentation skills.* Proficiency in Microsoft Office, CRM, and sales software programs.* Good negotiation and problem-solving skills.Experience - 1-5 yrsWorking hours : 10am to 7pm ( 6 days working) Sat & Sun mandatory workingHoliday : Rotational off.Female Candidate onlyLanguages : Marathi , Hindi , Gujarati (Gujarati preferred)Job Types: Full-time, Permanent.Benefits- PFPay: 15,000.00 - 30,000.00 per monthWork Location: Navi Mumbai (nearby station)If you are interested please share your updated cv on anuja.ughadetechclinic.co.in

Role: - To manage the guests at the reception or front desk by greeting them, coordinating with the concerned people for meeting and providing excellent customer service.Responsibilities: - Maintain cordial relations with customers, welcoming clients in a friendly & professional way as they walk-in & exit the sales office. Filling in the walk-ins forms of clients and ensuring all details of guests are taken on the guest information form. Assigning a sales manager as approved by the site head. Handling booked clients and concerns in a efficient and timely manner. Ensure clients are attended on time. Assist the sales team with all required documents and providing any support required. Maintain database and MIS. Maintain the marketing collaterals and all support documents at site. Regular after-sales follow-up, and handle customer grievances, complaints and claims. Handling guest complaints and concerns in an efficient and timely manner. Coordination with housekeeping and pantry and to ensure that proper hospitality services are given to the clients/visitors. Maintain the basic hygiene system at site and responsible to upkeep of the sales office for better customer experience and to ensure that the sitting arrangement in overall office premises i.e. meeting room, conference room etc. are maintained in proper order. Handling the couriers. i.e. receiving & making the courier entries & delivering them to the right person. Should work closely with the sales Maintaining the stock of Pantry and stationery, to handle admin activities for the Sales office including petty cash. Coordinating and multitasking job duties in a busy environment.Desired Profile: - Candidate should be a female with graduation in any field age between 21 to 25 years. Has at least one year experience in guest relations or customer relations. Has excellent communication skills, both verbal and written. Has excellent coordination and organizing skills.

Hiring for Customer Support Executive for Courier & Logistic Firm at Rabale.Skills - Good Written and spoken English.Good Mailing in outlookMicrosoft ExcelJob Description -* Handling Customer Complaints.* Maintaining Good Communication with clients and customers.* Solving customer complaints on time.* Booking Shipments.* Checking documentation of shipments.

Hiring for 2 Business Development Jobs in office no c/24 Shah Alpine sector 6 kharghar navi mumbai-410210,Must Have Basic Computer Operating Skills. Excellent Customer Service Skills., with minimum 1 Year Experience,Required Educational Qualification is : B.A with Good knowledge in Must Have Basic Computer Operating Skills. Excellent Customer Service Skills. etc.

We are the leading company in our industry in the Interior Designing area in Mumbai and Navi Mumbai . We're pleased to have a best rating from our employees. We are hiring an experienced Customer Service Sales to help us keep growing. If you're dedicated and ambitious, Unique interior is an excellent place to grow your career. Don't hesitate to apply.Develop a rapport with customers, demonstrating a friendly and helpful manner to put them at easeMaintain a neat and clean appearance to represent a positive image of the company and its brand at all timesParticipate in training and professional development and put new skills to immediate and meaningful useFamiliarize yourself with current information about services and products available for customersAccurately record customer demographics, sales orders, or other information digitally or in written formCommunicate with clients in English or other local languages or refer them to a capable member of the teamresolving customer queries, recommending solutions and guiding product users through features and functionalities.

Role - Customer Relationship Officer , Customer Care Executive , Store Promoter , Broadband Sales Executive Qualification - GraduateExperience - Experience & Fresher both can applySalary - 18k to 30k Interview Depend On Interview + IncentiveAge Limit - Below 35Location - All over Mumbai

Looking for customer service executives who can manage Customers Queries , Request landing at Inbound helpline. Day Shift PLI Health Insurance Additional Payout in case of OT

*Telecom processes (Customer service )*24x7 shift (Any 9 hrs)*Home pick up and drop provided*Age limit up to 45*2 Rotational week offs*Very Good Opportunity to make career with MNC company

Job descriptionPosition: Presales Executive / Telecaller/ Real estate pre-salesExperience: 0 - 1 yearLocation: Kharghar, Navi MumbaiRoles and Responsibilities1. Calling active and budding clients to explain the project2. Obtaining and updating lists of individuals' contact details3. Noting important details of each conversation & recording all successful and unsuccessful attempts4. To call warm leads and convert them into site visits and bookings5. Need good communication skillJob Types: Full-time, Regular / Permanent (on-site)Salary: 12,000.00 - 20,000.00 per monthSchedule:Day shiftExperience:total work: 1 year (Preferred)Real estate sales: 1 year (Preferred)

CUSTOMER CARE EXECUTIVEWe are looking for a qualified Customer Support Executive to be a part of a team of representatives who will offer excellent customer sales, service & support.To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer sales, service and management skills.JOB PROFILE Conducting customer satisfaction surveys to understand what areas of the company's services need improvements Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution Curating streamlined email and social media communication mediums for offers, updates and much more Dealing with customer issues and churning out an easy-to-follow solution Managing payment and delivery of customer orders Helping customers choose the right product for their requirements and budget Handling customer concerns and complaints in a timely manner Informing customers of upcoming promotions or deals Establishing a positive rapport with all clients and customers in person or via phone Forming reports based on customer satisfaction statistics and helping their team to develop new skills Fixing appointments based on the availability of customers and clients Interacting with customers to ensure they have a desirable and shareable experience. Strong phone contact handling skills and active listening Familiarity with CRM systems and practices.

We have vacant of 4 Customer Support Executive Jobs in Navi Mumbai Experience Required : 3 Years Educational Qualification : Higher Secondary, Other Bachelor Degree, B.Com Skill Customer Care,Customer Support,Voice Process,Service Marketing etc.

Company Name: 1Point1 SolutionLocation: Turbhe, Navi MumbaiNature of Job Email/Chat/Voice Designation Customer Support Executive Freshers and Experienced both can apply Excellent English is mustBrief candidates about healthcare knowledge.Salary- 21k CTCOnly female candidates Rotational Day ShiftsInterview RoundsHRClientNotes: We are not taking any charges of placement.

Obtaining and updating lists of customer's contact details. Calling active and budding clients to encourage the purchase of car services. Addressing clients' uncertainties, grievances, and suggestions on time. Noting important details of each conversation. Recording all successful and unsuccessful attempts to close sales. Handling inquiries over calls, online chat support, and email Providing company's information, details, and estimation of services offered Scheduling appointments Working on feedback and service reminder calls Pitching new services, offers, and the annual maintenance package to potential leads and current customers Coordinating with the technical team and vendors

Job Profile/Description:-Any Graduate with exceptionally good communication skills.Minimum 2-3 years experience in retail branding / advertising industry.Interacting with clients regarding orders and follow ups. Interacting with vendors for execution of work and follow ups.Build meaningful & strong relationships with existing clients.Identify and generate new businessHandle the processing of all orders with accuracy & timeliness.Inform clients of unforeseen delays or problemsEmailing the reports in Excel & PPT format to client and vendor.Maintaining MIS data in requisite formatsLead generation and customer acquisition.Ability to multitask, work in a fast-paced environment, and meet deadlines.

Job Description: Administrative Support: Maintaining office supplies, managing schedules, coordinating meetings, organizing files, and performing data entry tasks.