Support Team Lead Job Vacancies in Mumbai

Selling car services to customer, upselling, convincing and calling to customers. should know basic computer skills. driving car will be preferable. 10 to 8 is the store timing. one day weekoff on weekdays only

Totally Work From Home Job Remote work Salary 15k to 25k Depand In Your Interview

Telecaller Software Sales (Medica Ultimate) Location: Mumbai, Maharashtra Job Type: Full-timeRole OverviewJoin Torero Softwares Ltd. as a Telecaller Software Sales and play a key role in introducing businesses to Medica ERP software. Youll connect with potential clients, schedule product demos, and assist in closing deals.Key Responsibilities Lead Generation: Make outbound calls to identify potential clients who can benefit from our software. Client Engagement: Explain software features in simple terms and build strong customer relationships. Appointment Scheduling: Set up demo sessions and coordinate with the sales team. Follow-Up & Conversions: Contact leads post-demo, resolve queries, and assist in closing sales. Database Management: Maintain accurate client records and update CRM systems. Reporting & Feedback: Track calls, client interactions, and sales progress while gathering feedback.Requirements Education: Minimum 12th pass or higher. Experience: At least 1 year in sales, telecalling, or marketing (ERP/software sales experience is a plus). Skills: Strong communication and persuasion skills. Basic knowledge of computers and software. Self-motivated and goal-oriented.Why Join Us? Growth Opportunities: Career advancement within the company. Training & Development: Get hands-on learning for career enhancement. Fixed Working Hours: Monday to Saturday, 10:00 AM to 7:00 PM. Supportive Work Culture: Join a dynamic team that values innovation and teamwork. How to ApplySend your CV via WhatsApp: 9702074236, Email: simran.jain@torero.in, or Call: 9702074236.

Votiko Solutions Private Limited - Nurturing Careers, Connecting Talent NationwideType: BPO International Call CenterPosition: Call Center ExecutivesElevate Your Professional Journey! Work From Home - Seizing Opportunities Across the CountryAbout Us: Embark on an extraordinary expedition with Votiko Solutions, a distinguished leader in the BPO industry, celebrated as the premier call center. Beyond delivering exceptional customer engagement, our mission is to cultivate individual growth. Join our vibrant team, where your expertise isn't just acknowledged but applauded, and your path to success intertwines with our collective story.Job Overview: As a Call Center Executive, you play a pivotal role in delivering impeccable service. From the comfort of your home, engage in telemarketing, oversee a diverse range of inbound and outbound calls, and provide stellar customer support. Votiko offers a nurturing environment where your professional aspirations find boundless opportunities to flourish.Job Responsibilities:1. Lead telemarketing activities encompassing lead generation, appointment setting, surveys, and verification.2. Manage inbound and outbound calls catering to both B2B and B2C clients.3. Deliver outstanding customer support through various channels, including calls, emails, and live chat.4. Independently strive to exceed predefined performance targets.Requirements:1. Minimum 3 years of experience in an international call center environment.2. Proficiency in English with outstanding communication skills.3. Age limit below 40 years.4. Proven track record in telemarketing and customer support.5. Essential: Own a laptop and possess a broadband connection for seamless remote work.Benefits: Competitive salary: 20,000 to 40,000, contingent on experience. Lucrative incentives tied to performance milestones. Flexibility to work from home.Are You Ready to Propel Your Career as a Call Center Executive in the Best Call Cente

Candidates looking who are fluent in English.Candidates should be presentable.Good pay for good candidates.No target only calling to clients.Contact Person Nandesh /Shravya

*TATA CAPITAL Personal Loan Process* OUT BOUND TELE CALLING FOR BANKING LEAD GENERATION PROCESS1) Freshers Apply.2) Gender- Male & Female both can Apply. 3) Need basic Communication English 4) Salary Fixed and Huge Incentives as per performance. 5) Shift Time- 9:30am to 6:30pm.6) Qualification:- HSC passed or Above. 7) Age- 18 years to 30 years max. 13 to 16000 inhand to 19000 gross max. 9) Working Days- Monday to Saturday and Sunday fixed Week off.10) Only Lead generation process.Job description

- Handle customer complaints promptly and professionally, providing appropriate solutions to ensure customer satisfaction.- Follow up with customers to ensure that any issues they experience are fully resolved.- Accurately track stock levels and promptly restock merchandise to ensure availability for customers.- Maintain stock control measures to prevent overstocking or stockouts, optimizing inventory management.- Work towards meeting or exceeding sales targets through proactive customer engagement and effective merchandising.- Interact with customers in a friendly and helpful manner, addressing their concerns, answering questions, and assisting them with their needs.- Collaborate with team members to create a positive and efficient work environment.- Stay informed about product features, promotions, and company policies to provide accurate information to customers.- Uphold high standards of customer service, representing the company's brand values at all times.*Qualifications:*- Previous experience in customer service, retail, or a related field preferred.- Excellent communication skills, both verbal and written.- Strong problem-solving abilities with a customer-focused approach.- Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously.- Attention to detail and accuracy in tracking inventory and processing transactions.

Job DescriptionProfile - Sales Intern* Part-time (Work from Home)Experience Level: FresherLocation: RemoteSalary: 5000 INR per month + IncentivesKey Responsibilities:1. Lead Conversion: Contact leads provided by the company through the provided calling software and convert them into Loans.2. Meeting Targets: Achieve and exceed sales targets, including the successful completion of OJT .3. Sales Presentations: Conduct effective sales presentations to potential customers, explaining the benefits and features of Loans.4. Customer Relationship Management: Build and maintain strong customer relationships, addressing customer inquiries and concerns in a professional manner.5. Sales Reporting: Maintain accurate records of sales activities, leads, and customer interactions.6. Compliance: Ensure compliance with all company policies, guidelines, and industry regulations related to insurance sales.Qualifications:- Strong communication and negotiation skills.- Self-motivated and goal-oriented.- Willingness to complete the 30-day OJT successfully.- Ability to work independently from a home office.- Proficient with the provided calling software.- Available to work from 3:30 pm to 6:30 pm, Monday to Friday.Note - Minimum 1 loan case should be done for stipend and company will provide leads .Kindly Read the job description carefully and Apply.

> Maintaining Inquiry/ Tender Register, while following up & tracking the various stages of inquiry, namely costing & estimation, offer submission, negotiation & order awarding to order receipt and processing> Generating leads, inquiries & processing market research data through online & web platforms & agencies> Issuing Internal Work order against every Order> Following up with internal depts like Production, Quality, Commercials, etc to get delivery schedule, > Maintaining Order wise weekly schedule, while coordinating with PPC, operations, RM Purchase, Quality, Dispatch and Sales > Billing Coordination bridge between Customer and Factory Billing, Customer Documentation for Billing Followup like DI, GRN/MRN, Site Reconciliation and Payment follow-up with Customers, Bank, A/cs and Sales & Mkt team accordingly.Gather feedback from customers or prospects and share with internal teams

3 + years of experience in applications support and operations is required Prefer Unix commands, Unix/Linux server operating system knowledge Carry out daily operations assigned for the department to comply with the companys standards. Prepare timely and accurate department reports to meet the requirements, objectives, and standards of the company and the department. Ensure the satisfaction of internal and external customers to address their needs in a courteous and timely manner. Follow all relevant policies, procedures, and processes in order for the work to be carried out in a controlled and consistent manner. Contribute to the identification of opportunities for continuous improvement of processes and practices, work processes, cost effectiveness, and productivity enhancement

a. To be aLocal Representative supporting customers of Sinewaveb. To know and remain in touch with the influences in local marketc. To support and promote Sinewave in local marketd. To report & update Head Office with respect to unusual activity by the competitore. To escalate any issue/grievance of existing customer if not resolved immediatelyf. To receive activity schedule from TL/TC on daily basisg. Provide service/assistance to the client as and when requiredh. Visiting Client office for solving Technical Queriesi. Any pending issues/unresolved Customer Queries should be forwarded to TL/TCj. Should achieve monthly Sales and Collection Targetsk. All other relevant activities required for supporting Customers need to be attended

JOB DESCRIPTIONTech Support engineer_Sprinkler ProcessDesignation: Tech support LeadDepartment:Customer SupportJob Type: Full-timeExperience : 1yrWhat Youll Be Doing Provides answers to clients via phone, email & client site visit by identifying problems; researching answers; guiding the client through corrective steps Improves client references by writing and maintaining documentation. Participates in client training programs by identifying learning issues. Accommodates client disabilities by recommending techniques. Improves system performance by identifying problems; recommending changes. Ensure customer inquiries are responded to within established timeframes andcustomer care & technical support service levels are achieved. Solve basic common customer problems in real-time. If required via remote accessto the clients system. Live Customer interaction for resolving the product problems Data communication/networking troubleshooting Identifying Ozonetel product problems and escalating it to the next level if it iscomplex. Production critical issues need to escalate to the next level. Resolve incidents in a timely manner as per SLAs. Provide guidance, assistance, and mentoring support to junior team members. Keep a track of pending issues at the individual level & share periodic updates tocustomers.Skills and Qualifications: Knowledge in IP PBX & Contact Center solutions (IVR, ACD, Softphone, WebRTC..etc.). Excellent Communication in English & Hindi (verbal & written) as well as strong listening skills. Must have knowledge of Microsoft Windows & Linux Operating systems Good understanding on LAN, WAN Networking, and telecom products (PRI, SIP trunk, ILL). Experience utilizing debugging tools and lab simulations to analyze problems and identify solutions. Ability to logically troubleshoot issues to determine the root cause and present suggested workarounds and solutions. Proven call centre support exp

Responsibilities:Contact potential or existing customers to inform them about a product or service using scripts.Answer questions about products or the company.Ask questions to understand customer requirements and close sales.Direct prospects to the field sales team when needed.Enter and update customer information in the database.Take and process orders in an accurate manner.Work to meet sales quota and facilitate future sales via a minimum of 200 cold calls a day.Keep records of calls and sales and note useful information.Accurately recording and processing details of customers purchase orders.Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.Developing and sustaining solid relationships with customers to encourage repeat business.Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.Requirements:High school diploma. Bachelor's or associate degree in marketing, communications, business administration, or related field is preferred.Proven experience as telesales representative or other sales/customer service role.Strong negotiation and consultative sales skills.Proven track record of successfully meeting sales quota preferably over the phone.Good knowledge of relevant computer programs (e.g., Microsoft Office) and telephone systems.Ability to learn about products and services and describe/explain them to prospects.Must be fluent in English, Hindi and preferably Marathi.Excellent communication and interpersonal skills.Excellent organizational and problem-solving skills.Outstanding negotiation skills with the ability to resolve issues and address complaints.

Job Description:-1. Cold Calling working professionals from given data2. Analyzing profile of working professionals3. Explaining/ guiding them higher educational courses according to their current or required profile.4. Providing proper information to the working professionals with regards to the courses and other procedures.5. Getting business by convincing working professionals for the same6. Maintaining a good relationship with the students and keeping a track of their status.7. Achieving monthly/quarterly targetsNote: - Only Nearby Borivali Candidate Prefer If this profile does not match with your requirement kindly ignore & pass on to your friends & relative's

Hindi , English MandatoryKnowledge of Mutual Funds or Stock MarketsInbound Calls for Resolving QueriesNo Sales and No Targets

Job Description:International Voice Process.Day-to-day calling of leads generated, also involves partly Lead generation.Responsible for both inbound and outbound calls and Sales Closures.Target-based.B2B Inside sales experience is always preferred.Excellent UK / USA American / British accent/communications skills.Experience: 0-2 years experience.Desired Candidate Profile:IMMEDIATE JOININGExcellent English communication and presentation skills, both verbal and writtenCharismatic, competitive, and enthusiastic personality with negotiation skillsExcellent interpersonal and customer-facing skillsExpertise in Microsoft Office

we required urgent experienced male/female telesales executive at andheri east office, right candidate will get attractive salary + unlimited incentives. qualification minimum HSC passed and Age no bar... grab the opportunity now and call for interview

Handling inbound calls/queries and outbound calling. Candidate must have 1-2 yrs experience in REAL ESTATE INDUSTRY. Respond to customer queries on Mail & converse with customers (internal/external). Coordination with customer and team members to resolve customer issues. No sales / No Targets.

Job Description:International Voice Process. Day-to-day calling of leads generated, also involves partly Lead generation.Responsible for both inbound and outbound calls and Sales Closures.Target-based.B2B Inside sales experience is always preferred.Excellent UK / USA American / British accent/communications skills.Experience: 0-2 years experience.Desired Candidate Profile:IMMEDIATE JOININGExcellent English communication and presentation skills, both verbal and writtenCharismatic, competitive, and enthusiastic personality with negotiation skillsExcellent interpersonal and customer-facing skillsExpertise in Microsoft Office

Customer Service Executive CTC: 3 to 4 Lacs PAThe candidate should also have below basic skill-setsCommunication Skillso Emails ,o Team meetings/face-to-faceo Online conferencing.Task Managemento Meetings Managemento Ability to Prioritize work/taskCollecting and Analyzing Data / Risk management / Critical Thinking.Printing and packaging technical knowledge will be added advantage.

Candidates looking who are fluent in English.Candidates should be presentable.Good pay for good candidates.No target only calling to clients.Contact Person Nandesh /Shravya