Customer Support Voice Process Job Vacancies in Kolkata

We are seeking a motivated BPO Telecaller to join our team in Kolkata. This role is suitable for individuals looking to gain experience or start their careers in the BPO industry. Key Responsibilities:1. **Customer Interaction**: You will engage with customers over the phone, addressing their inquiries and providing information about our products and services.2. **Lead Generation**: Your role will involve identifying potential customers and generating leads by making outbound calls and following up on inquiries.3. **Problem Resolution**: You will assist customers with any issues they may encounter, ensuring a positive experience and fostering customer loyalty.4. **Data Management**: Accurate record-keeping is essential, as you will input customer data and interactions into the system, maintaining up-to-date and organized records.5. **Team Collaboration**: You will work closely with your team to share insights and strategies for improving customer service and achieving sales targets.Required Skills and Expectations:Candidates should have a minimum educational qualification of 10th grade. We welcome individuals with 0 to 1 year of experience in a customer service role or call center. Strong communication skills in English and Hindi are necessary, along with the ability to listen actively and understand customer needs. A positive attitude, patience, and a willingness to learn are essential for success in this position. You should be eager to work in a fast-paced environment and be open to accepting feedback for continuous improvement.

Solve the Customer quires and give the solution through the call.Company - Globiva pvtHS / Graduate / Male / Female all eligible1 Yr Experience required on PaperSalary - 19000inhand - 15000 Attendance bonus -2000Incentive upto - 30000Job location - Kolkata Sector 5

We are looking for a Call Center Executive to join our team in Kolkata South. In this role, you will play a vital part in providing excellent customer service and support. You will be responsible for handling inbound and outbound calls, assisting customers with their inquiries, and ensuring their satisfaction.**Key Responsibilities:**- **Answer Incoming Calls:** Respond to customer inquiries promptly and professionally, ensuring they receive the information they need.- **Resolve Customer Issues:** Address customer complaints and concerns effectively, aiming for quick resolutions that satisfy the customer.- **Maintain Records:** Keep accurate records of customer interactions and transactions for future reference and analysis.- **Follow Up:** Reach out to customers as needed to follow up on issues, ensuring that they are happy with the solutions provided.- **Provide Product Information:** Share details about products and services, helping customers make informed decisions.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential for interacting with customers and team members.- **Problem-Solving Skills:** Ability to think quickly and provide effective solutions to customer issues.- **Basic Computer Knowledge:** Familiarity with computer software and systems for logging calls and accessing customer information.- **Team Player:** Willingness to collaborate with colleagues to enhance the customer experience and achieve team goals.- **Adaptability:** Openness to learn and adapt to new processes and technologies in a fast-paced environment. This is a full-time, in-office position suitable for individuals with 0 to 3 years of experience who have completed their 12th grade.

We are seeking a Customer Service Associate to join our team in Kolkata. This is an excellent opportunity for individuals with little to no experience who are eager to learn and grow in a customer-focused environment.Key Responsibilities:1. **Customer Interaction**: Engage with customers via phone, email, or chat to address their inquiries and resolve issues. You will be the first point of contact, making a positive impression essential.2. **Order Management**: Assist customers with placing orders, tracking shipments, and handling returns. You will ensure that all transactions are accurate and timely.3. **Problem Solving**: Identify customer issues and provide appropriate solutions. This requires patience, empathy, and effective communication skills to ensure customer satisfaction.4. **Record Keeping**: Maintain accurate records of customer interactions and transactions. This will help in analyzing customer needs and trends for future improvements.5. **Collaborate with Team**: Work closely with colleagues and other departments to enhance the customer experience. Teamwork is crucial for resolving complex customer inquiries efficiently.To be successful in this role, you should possess strong verbal and written communication skills, a positive attitude, and a willingness to learn. Being organized and detail-oriented will help you manage customer requests effectively. A basic understanding of computers and technology is also important, as you will be using various tools to assist customers.

Job Title: Customer Support Executive (Voice/Chat)Location: Bhubaneswar & KolkataSalary: 20,000 onwards (based on experience & interview performance)

Hiring: Customer Support AssociateSalt Lake, Sector V, Kolkata Work-from-Office Rotational 9-hr shifts (8 AM - 10 PM)Up to 15,000 per monthFreshers & experienced both welcome (HS / Any Graduate)Immediate joiners preferredWhat you'll do :Respond to customer inquiries via chat, email & calls in a timely and professional manner.Maintain accurate records of customer interaction using the CRM system.You'll fit right in if you have:Excellent communication skillsAbility to work in fast-paced environmentsStrong analytical and problem-solving abilitiesHow to apply:Interested candidates send your resume to amrita.roy@jobgenix.co.in Only shortlisted candidates will be contacted.

It's a night calling base job. Job location dumdum Job timing 9 pm to 6 am.

Empathy. An empathetic listener understands and can share the customer's feelings. ...Communication. ...Patience. ...Problem solving. ...Active listening. ...Reframing ability. ...Time management. ...Adaptability

HIRING FRESHER for International BPO - NO NIGHT SHIFTPosition : Customer Care ExecutiveLocation : Kolkata , Ballygunge , GolparkQualification : 10+2Shift : 12 noon to 9 p.mor 1 p.m to 10 P.M (No Night shift)Fixed shift , Fixed timeSkill : Fluent English Com skillProcess : International BPO (Easy Survey Process)Salary : 10 to 15K for Fresherinterested candidate may send resume at bindigupta07@gmail.comor call at 6290288963Thanks and RegardsBindi GuptaHuman Resource DepartmentJob Type: Full-timeBenefits: Paid sick timeWork Location: In person*Speak with the employer* +91 6290288963

OPENING GOING ON FOR FRESHERS !!!INDUSTRY-BPO Survey Process (UK)Shift timing- 2 pm to 11pm, 6 am TO 3 pm, & 11am-8 pmSalary- (Fresher 12 to 13 K ) Experienced 16 to 25 KLocation-Kolkata (SALT LAKE , GOLPARK & CAMAC STREET)Qualification-H.S or ANY GRADUATEGOOD ENGLISH COMMUNICATION IS A MUSTInterested candidates may Contact 9830520526 or whatsapp your cv, or hrdammyantiv@gmail.com

We are hiring for a major client in the BPO sector fixed salary on the 1st of every month.

Hiring Alert!!We are Hiring for Female Virtual Customer Support assistant ( voice process)Work from Home Total 5 hours ( Night shift/ Evening shift)Monthly Fixed Salary + Incentive + performance bonus Monthly 5 days off.WhatsApp your resume @8617341501

*Exciting opportunity for Customer Support*Location: GurgaonProcess: Tata Motors(Customer Service)Work Schedule: 6 days working Rotational weekoff_Day shift for Females 24*7 rotational shift for male Candidates_ Qualification: *Graduation mandatory*Experience: *Minimum 1 Year experience in BPO*Salary: *26000 *Skill Set: *V5*Language: *Good English* Intrested candidates can share their Updated Resume: HR.STAFFENCE@GMAIL.COMRegards,Staffence HR Team

Hiring for International UK Process,English Communication is Mandatory.Freshers and Experienced Candidates required,Full time shiftWork from Office only,Fixed Day shiftGood salary package with incentives.

Hiring for International UK Process,Freshers and Experienced candidates can apply,Fixed shift + Fixed salary + Benefits(pf&esi) Training will be provided.

Permanent Work From Home Opportunity Only for Females.Video call (8-hour login 1 hour) break per day. 2-day training (6-day working, 1 day off rotational Rotational Shift ) requirements without a noise background environment. Everyday payment is made after the shift withdrawal of money to your bank account.Android phone 5g and Only mobile phone required any girl between 18 to 30 years age can join

Votiko Solutions Private Limited - Advancing Careers, Connecting Global TalentType: International BPO Call CenterPosition: Call Center ExecutivesKickstart Your Career Journey! Work From Home - Nationwide Recruitment Across IndiaAbout Us: Join Votiko Solutions Private Limited, a prominent player in the BPO sector, and embark on a fulfilling career. We are on the lookout for committed individuals to fill the role of Call Center Executives. Experience the flexibility of remote work while playing a vital role in our commitment to outstanding customer service.Job Responsibilities:1. Engage in telemarketing efforts, influencing lead generation, appointment scheduling, surveys, and verification processes.2. Handle both inbound and outbound calls, addressing the varied requirements of B2B and B2C clients.3. Provide exceptional customer support via calls, emails, and live chat.4. Operate independently to achieve and surpass performance goals.Requirements:1. At least 3 years of experience in an international call center setting.2. Proficient in English with strong communication abilities.3. Age limit of 40 years or younger.4. Demonstrated success in telemarketing and customer support roles.5. Access to a laptop and broadband connection for remote work.Benefits: Competitive salary between 20,000 and 40,000 INR, based on experience. Attractive performance-based incentives. Enjoy the convenience of working from home.Salary: 20,000 to 40,000 per month plus performance incentivesWorking Days: Monday to Friday (Weekends off)Why Choose Votiko: Exceptional work culture and high employee satisfaction. Opportunities for career advancement and personal growth.Ready to Launch Your Career? Contact us at 8511539085 or 8980851139, or email your resumes to hr@votiko.com.Votiko Solutions - Where Careers Thrive, and Remote Work Opens a World of Opportunities Nationwide.

Customer Support Executive ( Hr Francis : 8335015537 ) interested Candidate can send me the CV or can visit office directly with the CV from 10:00 am to 1:00 Pm ( Reference name - Francis HR )

Hiring for 30 Customer Care Agent Jobs in Dhakuria Kolkata, for Freshers,Required Educational Qualification is : Higher Secondary, Post Graduate Diploma with Good knowledge in Customer Relationship,Internal Communication,Customer Support,Inbound,English Language,Inbound Voice Process,Good Communication,Morning shift from 8am till 5.30pm etc.

Votiko Solutions: Your Pathway to a Rewarding Career Adventure!Explore a realm of possibilities with Votiko Connects, where we welcome driven individuals to become Call Center Executives in our expanding international BPO.Position: Call Center ExecutivesCompany: Votiko ConnectsType: International BPO (Crafting Success from Anywhere)Start Your Success Journey:1. Ignite your telemarketing expertise: lead generation, appointment scheduling, surveys, and verification.2. Master the art of inbound and outbound communication, crafting personalized experiences for B2B and B2C clients. 3. Build strong customer relationships through calls, emails, and live chat interactions.4. Exceed performance benchmarks, demonstrating your skills in a self-directed environment.Your Success Qualifications:1. Brighten your career with at least 3 years of experience in the vibrant international call center sector. 2. Communicate fluently in English, complemented by outstanding communication abilities.3. Age is merely a number seize opportunities for those under 40 years.4. Showcase a solid history in telemarketing and customer service.5. Equipped with a laptop and a reliable broadband connection for a smooth remote working experience.Why Votiko Connects? Unleash the Potential: Competitive salary: 20,000 to 40,000 per month + incentives, based on your remarkablperformance. Enjoy the flexibility of working from any location you choose. Become part of a culture that prioritizes satisfaction, growth, and celebration.Slogan: Votiko Connects - Where Every Call is a Bridge to Your Success!Ready to Connect? Reach Out Now: Dial 8511539085 or dispatch your resume to hr@votiko.comEmbark on a journey where each call connects you to new heights, and every interaction is a stepping stone towards a flourishing career. Join Votiko Connects, where success is not just a destination; it's the journey we embark on together!

Votiko Solutions Private Limited - Cultivating Careers, Bridging Talent Across BordersType: International BPO Call CenterPosition: Call Center ExecutivesStart Your Professional Adventure! Embrace Remote Work - Unlocking Opportunities Across the NationAbout Us: Join an exciting journey with Votiko Solutions Private Limited, a prominent entity in the BPO sector. We are on the lookout for dedicated individuals to fill the role of Call Center Executives. Enjoy the flexibility of remote work as we welcome exceptional talent from all over India.Job Responsibilities:1. Drive telemarketing efforts, influencing lead generation, appointment scheduling, surveys, and verification processes.2. Handle a variety of inbound and outbound calls, catering to the specific needs of both B2B and B2C clients.3. Provide outstanding customer support through phone calls, emails, and live chat.4. Consistently exceed performance goals, establishing new standards of excellence.Requirements:1. At least 3 years of experience in an international call center setting.2. Strong command of the English language with excellent communication abilities.3. Candidates must be under 40 years of age.4. Demonstrated success in telemarketing and customer support roles.Working Days: Monday to Friday (Weekends off)Why Choose Votiko? Engage in a supportive work environment that values employee well-being. Experience a career path where every achievement contributes to your personal and professional development.Ready to Start Your Career Journey? Contact us at 8511539085 or email your resumes to hr@votiko.comVotiko Solutions - Where Careers Thrive, and Remote Work Opens a World of Opportunities Nationwide.

We are looking for a Customer Care Representative to handle customer inquiries, provide product information, resolve issues, and ensure customer satisfaction. The ideal candidate will have excellent communication skills, both verbal and written, as well as a customer-focused approach.Responsibilities:- Handle inbound and outbound customer calls in a professional manner- Provide product information and technical support- Resolve customer complaints and issues in a timely manner- Maintain accurate records of customer interactions

Job Openings for 20 Customer Service Associate Jobs for Freshers in Kolkata, Patna, Gaya, Purnia, Katihar, Bhubaneswar, Samastipur, Bihar, Paschim Bardhaman, Purba Bardhaman, Hooghly, having Educational qualification of : Higher Secondary, Secondary School, I.T.I., B.A, Bachelor of Hotel Management with Good knowledge in Customer Care, Customer Guidance, Customer Relationship, BPO Operations, Domestic BPO, International BPO, BPO Non Voice, Non Voice Process, Chat Support, Chat Process, BPO etc.