Array ( [0] => customer-support-operations [1] => mumbai ) Customer Support Operations Jobs in Mumbai,Customer Support Operations Job Vacancies in Mumbai Maharashtra
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Customer Support Operations Job Vacancies in Mumbai

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Airport Manager Fresher

SkySpire Aviation Academy

  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Mumbai
Customer Manager Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Airport Ticketing Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor Airport Executive Airport Staff Airport Ramp Airport Cargo Airport Manager Airport Cargo Load
As an Airport Supervisor, you will ensure smooth operations at the airport, managing staff and coordinating activities to maintain safety and efficiency. This role is essential for enhancing passenger experiences and ensuring that airport protocols are followed consistently.Key Responsibilities:1. **Staff Management**: Oversee and train airport staff to ensure high service standards. You will be responsible for scheduling shifts and ensuring that all areas are adequately covered.2. **Passenger Assistance**: Address passenger inquiries and resolve any issues that may arise during their travel experience. Your role is vital in maintaining customer satisfaction.3. **Safety and Security Monitoring**: Ensure compliance with safety and security regulations. You will monitor security checks and assist in implementing safety protocols.4. **Operational Coordination**: Collaborate with various airport departments, such as baggage handling and ground services, to coordinate arrivals and departures efficiently.5. **Report Preparation**: Prepare daily operational reports to track performance metrics. You will analyze these reports to identify areas for improvement.Required Skills and Expectations:You should have a strong understanding of airport operations and excellent communication skills. Being organized and detail-oriented is crucial to manage multiple tasks efficiently. A friendly and approachable demeanor will help you deal effectively with passengers and staff. Basic computer skills are also necessary for preparing reports and managing schedules. Candidates should be adaptable and willing to work in a fast-paced environment.Customer Service, Airport Ticketing, Airline Operations, Aviation, Hospitality, Aviation Security, Ground Staff Activities, Direct Sales, Cargo Handling, Personality Development, Basic Computer Skills, Flight Attendant, Airlines Cabin Crew, Fresher, Airport Staff, Ground Staff, Air Hostess, Air Ticketing, Airline Customer Service, Air Ticketing Agent, Flight Attendant, Airlines Cabin Crew, Airport Operation, Airport Cargo, Airport Ramp, Airport Executive,We are looking for energetic ground staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.To be successful as ground staff, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the airline company. Ultimately, outstanding ground staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of flight schedules, aircraft delays, weather concerns and other factors that may affect passengers.
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  • 0 - 6 yrs
  • 8.5 Lac/Yr
  • Mumbai
Passenger Handling Baggage Management Customer Service Customer Support Customer Care Consultant Boarding and Departure Operations Coordination Communication Safety and Security Interpersonal Skills Teamwork Time Management
Ground Staff are responsible for assisting passengers and supporting airport operations on the ground. They ensure smooth airport functioning by managing passenger services, baggage handling, check-in procedures, and coordination between airline departments. Their main goal is to provide excellent customer service and ensure safety and efficiency at the airport.Key ResponsibilitiesPassenger HandlingAssist passengers during check-in, boarding, and arrival procedures.Verify passenger documents such as passports, visas, and tickets.Issue boarding passes and baggage tags.Provide information about flight schedules, delays, and gate changes.Baggage ManagementEnsure baggage is properly weighed, tagged, and loaded.Handle lost, delayed, or damaged baggage complaints.Coordinate with baggage handling teams.Customer ServiceAssist passengers with special needs such as elderly travelers, disabled passengers, and unaccompanied minors.Respond to passenger inquiries and resolve complaints politely.Provide assistance during flight delays or cancellations.Boarding and Departure OperationsManage boarding gates and ensure passengers board according to procedures.Verify boarding passes and travel documents.Ensure safety regulations are followed before departure.Coordination and CommunicationCoordinate with pilots, cabin crew, security staff, and airport authorities.Communicate operational updates to relevant departments.Maintain proper documentation and reports.Safety and SecurityFollow airport safety and security regulations.Ensure passengers comply with airline and airport policies.Report suspicious activities or safety issues immediately.Required SkillsExcellent communication and interpersonal skillsStrong customer service abilityProblem-solving skillsAbility to work under pressureTeamwork and coordinationBasic computer knowledgeTime management skillsEducational QualificationMinimum 10+2 (Higher Secondary)Diploma or degree in Aviation, Hospitality, or Travel Management is preferred.ExperienceFreshers can apply.02 years of experience in aviation, customer service, or hospitality is an advantage.Physical RequirementsGood personality and grooming.Ability to stand for long hours.Good eyesight and physical fitness.Work EnvironmentAirports and airline terminals.Rotational shifts including night shifts, weekends, and holidays.Fast-paced and customer-facing work environment.
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  • Fresher
  • 6.0 Lac/Yr
  • Mumbai
Customer Care Associate Outbound Calling Customer Care BPO Operations International BPO BPO Sales BPO Voice International Voice Process Call Center International Voice Chat Support International BPO Voice Process Good Communication Skills
Key Responsibilities in the BPO Sector:Handle customer queries via phone, email, or chat efficiently and professionally.Provide accurate information and effective solutions to ensure customer satisfaction.Maintain high-quality service standards and adhere to company policies.Perform accurate data entry and documentation of customer interactions.Meet performance targets such as quality scores, turnaround time, and productivity.Resolve issues promptly while maintaining a positive customer experience.Uphold confidentiality and data security at all times.Adapt to various client processes, tools, and business requirements.Participate in regular training and skill development programs.Contribute to continuous process improvement and team collaboration.
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Airport Staff Multitasking Time Management Teamwork Flight Attendant Communication Customer Support Adaptability Airport Operation System Support Executive Admin
An Air Hostess is responsible for ensuring the safety and comfort of passengers on flights. They must greet passengers, assist with luggage, provide safety demonstrations, serve meals and drinks, and attend to any passenger needs during the flight. Air Hostesses must also be able to handle emergencies and unexpected situations with calm and professionalism.Key responsibilities of an Air Hostess include:- Greeting passengers and assisting with seating- Ensuring passengers comply with safety regulations- Serving meals and beverages
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  • Fresher
  • 4.0 Lac/Yr
  • Beyond Thane Mumbai
Outbound Calling BPO Operations International BPO Customer Care BPO Voice BPO Sales International Voice Process International Voice Call Center Chat Support International BPO Voice Process Good Communication Skills
for InternationalWith Drop providedPure Blended Process5 Days workingSaturday Sunday week offVirtual InterviewsWith no pressure of sales or TARGET Pure customer service Salary for freshers 15k + 5 incentivesSalary for experience with domestic:- 17k+5k incentivesSalary for experience with international (6months):-25 k in handLocation:- Airoli/* Sakinaka*HR 9665008242What app 9004183427K K Consultancy
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Ground Staff Air Ticketing Air Freight Air Cargo Air Hostess Air Traffic Control Air Cabin Crew Airport Ticketing Airport Operation Airport Executive Airport Representative Airport Supervisor Administration Back Office Sales Marketing Analyst Data Entry Operator Customer Relationship Customer Support
Responsibilities of Airport Ground Staff include:1. Greeting passengers as they enter the airport2. Checking boarding passes and verifying passenger information3. Assisting passengers with baggage check-in and security screening4. Directing passengers to the appropriate departure gates5. Providing information on flight schedules and delays6. Handling customer complaints and inquiries7. Ensuring the safety and security of all passengers and airport personnel8. Working closely with airline staff and airport authorities to ensure smooth operations
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Interview For Software Developer || B.A - Freshers

SECRET TECHNOLOGIES INDIA VMS GROUP

Testing & Development Back Office Data Entry Technical Support Non-Voice Process BDE (canadian US UK)-In House Business Development Executive On Field Operations Customer Service Customer Service (Web) BPO MNC and Domestic ( Hindi Marathi or Any Local Language) Accounts & Finance Financial Analyst Java-script Software Project Management JEE Agile Methodology Application Software Support Mysql
Dear Candidate ,Give dynamic start to your career with VMS Group SECRET TECHNOLOGIES INDIA , we are looking for freshers and experienced candidates who want to make good career in IT or NON It field.Job Type: Full time.Eligibility criteria : Fresher /Experience 0-5 Year.Location : Pune. OR PAN INDIADesired Qualification - Any Bachelor degree Minimum BA ,B.Com - Commerce, B.E , B.Tech, M.Sc , M.C.A B.C.A ,Any Graduates, Post Graduates, can also apply. Should be comfortable to work any location of pune or Pan India.Your application for theTesting & DevelopmentBack Office / Data EntryTechnical Support, Non-Voice ProcessBDE (canadian, US, UK)-In HouseBusiness Development Executive, On FieldOperations/Customer Service , Customer Service (Web)BPO MNC and Domestic ( Hindi Marathi or Any local language)Accounts & Finance /Financial AnalystPosition stood out to us and we would like to invite you for a Face to face interview Telephone interview at our office to get to know you a bit better.You will meet with the MR. Prem Sir or Aishwarya Ma'am.The interview will last about 20 minutes and you'll have the chance to discuss the above position and learn more about our company. Please carry your updated resume at list Two CopiesDesired Candidate - Candidate should be Dynamic, Enterprising, Presentable with excellent communication and written skills.If candidate is interested please visit our office. Monday to Saturday 10 am to 5 pm bitwin anytime Meet- Prem Sir / Ms. Aishwarya Ma'am Interview Venue-building A -15th , city vista, foundation road, Kharadi, Pune, Maharashtra 411014We will take 2 rounds of an interview.-Contact No. 7066165593 Aishwarya Ma'am 7066147637 Prem Sir 1. HR Round and simple logic checking P.I round.2. Technical HR Final round by Senior HR Manager.Thanks & Regards SECRET TECHNOLOGIES INDIA VMS GROUP Placement / Contract Labour / Real EstateAddress -building A -15th , city vista, foundation road, Kharadi, Pune, Mahara
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Customer Relationship Client Management Csat Hindi BPO English Domestic BPO International BPO Executive BPO Operations
Customer support executiveFreshers are eligibleGraduation is MandatoryExcellent English + HindiSalary : Upto20,000 take homeMale/female both eligible6 days working, 1 rotational weekoffShift: 8 hours shift between 8am to 8pmJob Types: Full-time, PermanentPay: 16,000.00 - 25,000.00 per monthTo apply connect on 9315931366
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Mumbai
Domestic Chat Live Chat Support Operation Customer Service Customer Care Customer Support Domestic BPO CSE Customer Management Inbound Call Center BPO Non Voice Chat Process Chat Support BPO
Job Openings for 3 Chat Process Executive Jobs with minimum 1 Year Experience in Mumbai, having Educational qualification of : Higher Secondary, Diploma, Advanced/Higher Diploma, Professional Degree, Other Bachelor Degree with Good knowledge in Domestic Chat, Live Chat, Support Operation, Customer Service, Customer Care, Customer Support, Domestic BPO, CSE, Customer Management, Inbound, Call Center, BPO Non Voice, Chat Process, Chat Support, BPO etc. candidate who are fresher or experienced both can apply for this position company will give good salary and other benefits also,
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  • 0 - 2 yrs
  • 2.3 Lac/Yr
  • Andheri East Mumbai
Domestic BPO Customer Guidance BPO Operations Chat Support Chat Process BPO
Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution Dealing with customer issues and churning out an easy-to-follow solution Managing payment and delivery of customer orders Helping customers choose the right product for their requirements and budget Handling customer concerns and complaints in a timely manner Informing customers of upcoming promotions or deals Establishing a positive rapport with all clients and customers in person or via phone Forming reports based on customer satisfaction statistics and helping their team to develop new skills Interacting with customers to ensure they have a desirable and shareable experience
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Chat Process Executive

Odisha Job Consultancy

Live Chat Support Operation Customer Service Customer Support BPO Non Voice Chat Support Chat Process Online Chat Representative Chat Support Executive Chat Process Executive International Chart International Non Voice International Non Voice Process BPO Domestic Chat Domestic BPO English Communication Skills
Dear Candidates,Greetings from Odisha Job Consultancy!!We are seeking a skilled and detail-oriented International Chat Process Executive to join our team. As an International Chat Process Executive, you will be responsible for assisting with various International Client Chat queries . This is a full-time position based in Bhubaneswar, Odisha, India.Qualifications and SkillsAny Batchelor Degree1 to 3 years of experience in International Chat Process or a similar role.Excellent communication and interpersonal skills.Detail-oriented with good organizational and time management skills.Ability to work effectively in a team and independently.Strong problem-solving and decision-making abilities.Roles and ResponsibilitiesMust have excellent communication skills.Graduate experienced can apply.Its 100% International chat process, where candidate must have to resolve customer queries over the chatNight ShiftCab Facility availableContact- HR SaumyaInterview Venue: 1st Floor, MRF Tyre Building, Baramunda Bus Stand, Bhubaneswar
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  • 0 - 1 yrs
  • Andheri East Mumbai
Customs Executive BPO Operations BPO Voice Customer Relationship Outbound Calls Call Center English Language Customer Support Inbound Process Outbound Calling
Provide exceptional service via phone or in-person (depending on the role and business needs).Troubleshoot customer issues, complaints, and concerns, ensuring quick and effective resolutions.Maintain up-to-date knowledge of company products and services to assist customers accurately.Process orders, track shipments, and address any related concerns.Accurately input customer information and order details into the system.Gather customer feedback and share insights with the management team to improve products, services, and customer experience.Escalate complex issues to the appropriate department or supervisor and follow up with customers to ensure complete satisfaction.Maintain accurate records of customer interactions and transactions.
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Customer Support Executive

Hirosity Consultants Private Limited

  • 1 - 2 yrs
  • Malad West Mumbai
Good Communication Skills Customer Support BPO Operations BPO Voice Customer Relationship Customer Care Customer Management Customer Handling Customer Service Outbound Calling International BPO Customer Communication Call Center Cold Calling
provide customer support, resolve customer queries
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Powai Mumbai
Banking Operations Customer Care Customer Support Operations Customer Support Voice Process Outbound Sales Hindi English
Job Title: Customer Care Executive (Hindi Proficient) Location: Powai, Mumbai Interview Location: Powai, Mumbai In-hand Salary: 14,000 - 15,000--- Unlock a Career in Financial Services! Do you have a strong command of Hindi and a foundational understanding of credit cards, loans, and insurance? We are looking for energetic individuals with excellent communication skills to join our dynamic team in Powai, Mumbai!--- Key Responsibilities:- Provide expert guidance to customers on financial products like credit cards, insurance, and loans.- Address and resolve customer queries effectively, ensuring customer satisfaction.- Use your communication skills to build rapport and provide clear, concise solutions to customer inquiries.--- What Were Looking For:- Proficiency in Hindi: Fluent and clear communication in Hindi is essential.- Foundational Financial Knowledge: Basic understanding of financial products such as credit cards, insurance, and loans.- Excellent Communication Skills: Your salary will be influenced by your ability to communicate and assist customers effectively.--- Perks:- Competitive salary with an in-hand pay 14,000 - 15,000, based on communication skills.- Hands-on experience in the financial services industry.- Convenient interview location at Powai Mumbai, with the job based in Powai, Mumbai.--- Ready to Take the Leap? If you're passionate about customer service and have a basic understanding of financial products, we want to hear from you! Apply now and kick-start your career with us! Connect with Us: - WhatsApp Channel: [Join Here](https://whatsapp.com/channel/0029VaDoTXSB4hdXi8BQd41G) - WhatsApp Group: [Join Here](https://chat.whatsapp.com/EKFueJOlKEi5F6wgwOu3os) - Telegram: [Join Here](https://t.me/+NqmuvmSEhR5iMjQ1) - Email Us: hr@pinakaconsultancy.com
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Call Center Executive

Scinext Group Skills & Technology Private Limited

Customer Support Domestic BPO Voice Process Call Center Executive Call Center Operations Back Office Executive Back Office Incharge Back Office Coordinator KPO Executive KPO BPO Executive BPO Operations Manager
Help expand our business by targeting new growth opportunities, improving portfolio credit quality and maximizing profitability and efficiency of our products. Actively prospect, recruit and pre-qualify new clients for our financial services. Be a primary point of contact for new and existing customers. Make certain all applications meet our companys standards and help ensure regulatory compliance. Foster a collaborative work environment by working with colleagues to develop better products and solutions. Provide periodic analysis and reports.
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  • 2 - 4 yrs
  • 2.3 Lac/Yr
  • Mumbai
Desktop Support Customer Care Customer Support Operations Problem Solving English Faculty Customer Care Incharge Stock Controller Track Lead Assistant Buyer Voice Process Executive
- Handle customer complaints promptly and professionally, providing appropriate solutions to ensure customer satisfaction.- Follow up with customers to ensure that any issues they experience are fully resolved.- Accurately track stock levels and promptly restock merchandise to ensure availability for customers.- Maintain stock control measures to prevent overstocking or stockouts, optimizing inventory management.- Work towards meeting or exceeding sales targets through proactive customer engagement and effective merchandising.- Interact with customers in a friendly and helpful manner, addressing their concerns, answering questions, and assisting them with their needs.- Collaborate with team members to create a positive and efficient work environment.- Stay informed about product features, promotions, and company policies to provide accurate information to customers.- Uphold high standards of customer service, representing the company's brand values at all times.*Qualifications:*- Previous experience in customer service, retail, or a related field preferred.- Excellent communication skills, both verbal and written.- Strong problem-solving abilities with a customer-focused approach.- Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously.- Attention to detail and accuracy in tracking inventory and processing transactions.
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Hiring For Customer Service Associate

Red Hibiscus Info Solution

BPO Operations Inbound Process Customer Service Representative Customer Care Executive Email Support Chat Support Customer Service Associate
To Solve the Customer Queries Over the Call.good Communication Skillfor International Process;5 Days Working, 2 Rotational Week Offfor Domestic Process; 6 Days Working, 1 Rotational Week Off
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Customer Support Specialist - Logistics

Aramona Cargo India Pvt Ltd

  • 0 - 3 yrs
  • 3.0 Lac/Yr
  • Andheri East Mumbai
Customer Support Customer Service Communication Skills Handling Customer Queries Logistics Operations
The Customer Support Specialist is the engine of any industry. Utilizing a high energy approach, maintain and further develop quality relationships with existing or new customers and carriers. The CSS will clearly identify current customer needs for our service and how they can benefit from partnering with us on every shipment. Schedule or reschedule pickup and delivery appointments. Providing excellent customer service is essential in this position. Customer Service and industry experience preferred but not required.Responsibilities: Will be able to handle all the customers queries. Trace and trace for on time pickups and deliveries and update. Set pick-up and delivery appointments with Shipping lines, NVOCC Agents, Co-Loaders and Air lines Proactively provide tracking updates to customers and sales team. Conduct customer interactions via email and phone contact. Identify and communicate ways the company can continuously improve in its operations. Prioritize tracking and appointment setting based on time constraints and customer priority.Experience: Sales, Marketing, or Customer Service experience preferred but not required. Experience in the logistics industry a plus. Working knowledge of the company operations preferred. Ability to work well under stress and communicate professionally. Excellent written and verbal communication skills. Experience working in a deadline driven environment. Ability to work in stressful situations. Ability to multitask required. Attention to detail.
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Branch Manager

Vernik Technology

  • 6 - 10 yrs
  • 22.5 Lac/Yr
  • Mumbai +1 Pune
Branch Administration Branch Incharge Branch Manager Strategic Planning Revenue Generation Operation Manager Handling Customer Queries Business Development Operations Branch Sales Manager Customer Support Employee Relations
100% Team Handling Profile Branch responsibilities.Work closely with the external payment and fin-tech ecosystem to keep abreast of the best-in-class industry solutions. Identify right partners and implement and scale across brands.Manage budget and allocate funds appropriatelyCandidate to manage bouquet of payments services / Managing Payment Gateway and VPA's creation on the Bank Channels / UPI Transactions where Merchant is acquired by the bankDirect all operational aspects including distribution operations, customer service, human resources, administration and salesFor this, we need a person with excellent people skills, sound hard skills and ability to work under deadlines while leading the team and managing the office affairs efficiently.We are looking for a talented Branch manager to assign and direct all work performed in the branch and to supervise all areas of operation.Absolutely responsible for the performance of the Branch.Responsible for managing assigned business activities, initiatives and related operations to achieve business plans and profitability of the branch.Achievement of incremental number and value targets for Liabilities (CA, SA, FD); Assets. (Home, Auto and other assets) and Fee Products (MF, LI, GI, Gold and other fee products).You will drive business, manage staff, foster a positive environment, and ensure customer satisfaction and proper branch operationExplore mutually beneficial partnerships with bank partners/wallets/payment networks to give ABFRL consumers offers and cash backsExperience Minimum 6 to 9 years experienceDriven Attitude Charismatic Leadership Strong Customer Service SkillsAble to motivate and build confidence of team to achieve targetCandidates age limit between 30-45 yrs is preferred and residing in and around the specified location / Region
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Customer Service Executive (Female)

Jofind Resources Companies

  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Mumbai
Customer Relationship Customer Care Customer Retention Customer Support Customer Service Operations CSE Work From Home
Schedule: Morning shiftSupplemental pay types: Overtime payAbility to commute/relocate: Cuttack: Reliably commute or planning to relocate before starting work (Required)Education: Bachelor's (Preferred)Experience: Technical support: 1 year (Preferred) total work: 1 year (Preferred) Customer service: 1 year (Preferred)
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Ground Staff Customer Support Data Entry Executive Human Resource Administration Back Office Assistant Sales Marketing Operations Air Ticketing Executive Help Desk Operations Receptionist Boarding Pass Executive Baggage Handler Ground Handling Staff Airport Operation Airport Representative Air Cargo
We have vacant of 41 Urgent Vacancy in Ground Staff at multiple Airports Jobs in Kurnool, Visakhapatnam, Jorhat, Assam, Rajkot, Mumbai, Ranchi, Hubli, Mangalore, Kozhikode/Calicut, Imphal, for Freshers Educational Qualification : Secondary School, I.T.I., B.A, B.C.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree, Post Graduate Diploma, Any Master Degree Skill Ground Staff, Customer Support, Data Entry Executive, Human Resource, Administration, Back Office Assistant, Sales Marketing Operations, Air Ticketing Executive, Help Desk Operations, Receptionist, Boarding Pass Executive, Baggage Handler, Ground Handling Staff, Airport Operation, Airport Representative, Air Cargo etc.
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Mumbai
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Airport Ticketing Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor Airport Executive Airport Staff Airport Ramp Airport Cargo Airport Manager Airport Cargo Load
The Airport Manager will oversee the daily operations of the airport in Bhubaneswar, India. Responsibilities include ensuring smooth functioning of airport facilities, managing airport personnel, coordinating with airlines and ground staff, and ensuring compliance with safety regulations. The ideal candidate should have a 10th pass education with 0-5 years of experience in airport operations, excellent communication skills, strong leadership abilities, and the ability to work effectively under pressure in a fast-paced environment. This full-time position requires the candidate to work from the office and handle various administrative tasks to ensure the efficient operation of the airport.
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