Hiring For Service Coordinator

JOB24by7 Recruitment Consultancy Services

2 - 3 Years
2 Openings
Not Disclosed
Posted today
Face-to-Face interview
Delhi

Key Skills

Team Leadership Supervision Communication Customer Service Problem Solving Conflict Resolution Organization Time Management Quality Assurance Product Knowledge Adaptability Service Coordinator

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Job Description

ü managing a team of customer service employees.

ü answer phones and track client’s service records

ü schedule technician to attend clients complaint at site

ü act as liaison between client & company

ü respond to any issues that occur during the delivery of services

ü maintaining compliance with policies and procedures.

ü offering excellent customer service.

ü displaying extensive product knowledge.

ü overseeing the work of every employee in your team.

ü conducting service quality assurance surveys with customers and reporting findings to the staff.

ü handling customer complaints brought to your attention.

ü motivating the team to perform at their best.

qualifications & skills

ü must be graduate

ü minimum of 2 -3 years experience.

ü computer literate.

ü management skills.

ü excellent customer service and problem-solving skills

ü high quality organizational skills

ü the ability to work well under deadlines and to multitask

ü the ability to build relationships and coalitions within the community

ü excellent verbal and written communication skills

ü excellent critical thinking and problem-solving skills

Experience
2 - 3 Years
No. of Openings
2
Education
B.A
Role
Service Coordinator
Industry Type
Manufacturing / Production / Quality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
hr@job24by7.com

About JOB24by7 Recruitment Consultancy Services

At JOB24by7 Recruitment Consultancy Services, our primary focus areas are recruitment and employee placement. Since its inception as a recruitment agency in 2019, JOB24by7 Recruitment Consultancy Services has been rendering professional services to companies and working as a job consultant in India to help domestic job seekers realize their dreams as well as identify the most efficient candidates from India for overseas recruitment.

All the recruitment/placement processes can be time-consuming and expensive for organizations. This is where JOB24by7 Recruitment Consultancy Services comes in. We offer employers specialist support in their hiring process. We have a talented team with years of experience in finding and attracting talent. Our professional approach helps a company find the right employees they need to move forward and secure their services within budget. We do a thorough screening of each candidate before we place them.

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