Array ( [0] => customer-support-voice-process [1] => mumbai ) 100+ Customer Support Voice Process Jobs in Mumbai,Customer Support Voice Process Job Vacancies in Mumbai Maharashtra
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Customer Support Voice Process Job Vacancies in Mumbai

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Telephonic For Chat Support Executive Jobs (Freshers)

Wahidna Talent Solution

  • 0 - 5 yrs
  • 5.0 Lac/Yr
  • Mumbai
Customer Care Customer Service Customer Support Client Solutions Non Voice Process Call Center Chat Support Chat Process Solving Queries BPO
We are looking for a Chat Support Executive to join our team in Mumbai. This role is ideal for fresh graduates or those with up to five years of experience. You will assist customers through online chat, ensuring they receive prompt and effective support.Key Responsibilities: - **Customer Interaction:** Engage with customers via chat to answer their inquiries and resolve issues effectively. You will need to communicate clearly and professionally to provide an excellent customer experience. - **Problem Resolution:** Identify and address customer problems with a solution-oriented approach. You will be expected to troubleshoot issues and guide customers towards resolution. - **Information Management:** Document customer interactions accurately and escalate complex issues to the appropriate departments. You will maintain records for future reference to help track response effectiveness. - **Feedback Collection:** Gather customer feedback to improve service quality. Your observations will play a vital role in enhancing our support systems.Required Skills and Expectations: Candidates should possess strong communication skills in English and the ability to interact warmly with customers. A good understanding of computer systems and basic troubleshooting is essential. Adaptability and patience are important, as you will handle a variety of customer needs. Attention to detail and a focus on service quality will be vital for success in this role.
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Walk-Ins Interview For Hiring BPO Telecaller For Malad West Mumbai Fresher

Smart Gurus Recruiting Solutions

  • 0 - 2 yrs
  • 2.8 Lac/Yr
  • Malad West Mumbai
Outbound Calling Customer Support Domestic BPO Voice Process Sales Process Customer Care BPO Sales Call Center Inbound Calling Telesales
Hiring on priority for life insurance telesales positions at Malad West, Mumbai branch. With over 500 openings available, this is a great opportunity for candidates with strong communication skills and relevant experience.Position Details :Role: Life Insurance TelesalesOpenings: 500+Location: Malad WestRequirements :Good English communication skillsHSC with minimum 2 years of experience OR Graduate with minimum 1 year of experienceBPO telesales experience is mandatoryAge: 21 to 32 yearsCompensation :Salary: 18,000 25,000 (depending on last drawn)+ unlimited Incentives availableWork Schedule :Shift Timings: 9:30 AM to 6:30 PMRotational 1 week off-
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Female - Customer Care Assistant - Andheri East Mumbai

Admin Bright LLP

  • 1 - 2 yrs
  • Andheri East Mumbai
Customer Relationship Outbound Calling Desktop Support Customer Service Customer Support Voice Process Technical Services English Language Inbound Process
Urgent Opening: Customer Service (Preferred Female candidates from Mumbai only)Location : Andheri East, ChakalaWork Hours: 7:00 AM to 3:30 PM ISTQualification: Higher secondary / GraduateLocation: Onsite onlyExperience : 2 yearsKey ResponsibilitiesAttending to outbound and inbound international calls, as well as screening and forwarding callsCold calling for making sales for businessFollow-ups with existing client baseScheduling and confirming appointments, meetings, and eventsHandling basic inquiries and sorting mailAny other miscellaneous administrative tasksSkills & ExperiencePrevious experience in a customer support role/Inside saleExperience in answering and screening calls, as well as scheduling appointments - international calls to AustraliaStrong phone and verbal communication skills along with active listeningExperience working with word processing, spreadsheets, and emails, including Microsoft Word, Excel, and Outlook Express.Excellent interpersonal and communication skills.If you're interested, please send your resume to komal.dabhi@aussizzgroup.comJob Types: Full-time, PermanentPay: -250,000.00 - -350,000.00 per yearBenefits:Paid sick timePaid time offProvident FundApplication Question(s):What is your current CTC?What is your notice period?Location:Andheri, Mumbai, Maharashtra (Preferred)Work Location: In person
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Fresher hiring for Customer Support Specialist

ZG Staffing Solutions

  • 0 - 6 yrs
  • 3.8 Lac/Yr
  • Mumbai
Voice Process Customer Support Inbound Voice Process Domestic Voice Process Customer Support Voice Process BPO Good Communication Skills International Voice Process
Key Responsibilities Handle inbound/outbound customer calls professionally. Assist customers with queries related to services, bookings, complaints, and resolutions. Provide accurate information and ensure first-call resolution. Maintain call logs and customer interaction records. Follow communication scripts, quality standards, and company SOPs. Escalate unresolved issues to the concerned team when required. Ensure high levels of customer satisfaction and service quality.Required Skills Good verbal communication skills in English & Hindi (regional language is a plus). Active listening and problem-solving abilities. Basic computer knowledge and call-handling skills. Ability to work in rotational shifts. Calm and patient approach while handling customers.Eligibility Freshers are welcome. Prior voice process / call center experience is an advantage.What We Offer Fixed salary + performance incentives. Growth and learning opportunities. Supportive work environment. Training provided for freshers. Interested candidates can apply by sharing their CV. Immediate joiners preferred.+91-8073579112
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Jobs by Related Category

International BPO Executive - Full Time - Freshers

Nxspire Solutions

  • Fresher
  • 6.0 Lac/Yr
  • Mumbai
Customer Care Associate Outbound Calling Customer Care BPO Operations International BPO BPO Sales BPO Voice International Voice Process Call Center International Voice Chat Support International BPO Voice Process Good Communication Skills
Key Responsibilities in the BPO Sector:Handle customer queries via phone, email, or chat efficiently and professionally.Provide accurate information and effective solutions to ensure customer satisfaction.Maintain high-quality service standards and adhere to company policies.Perform accurate data entry and documentation of customer interactions.Meet performance targets such as quality scores, turnaround time, and productivity.Resolve issues promptly while maintaining a positive customer experience.Uphold confidentiality and data security at all times.Adapt to various client processes, tools, and business requirements.Participate in regular training and skill development programs.Contribute to continuous process improvement and team collaboration.
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Customer Service Representative Jobs For Freshers - Mumbai

Job Recruitment

  • 0 - 4 yrs
  • 3.3 Lac/Yr
  • Vashi Mumbai
Customer Support Voice Process English Language
POST CAPTION (for Instagram) WE RE HIRING! Location: Vashi, Navi Mumbai Role: Customer Relationship Manager (Voice Process) Salary: 14,000 - 28,000 CTC 5 Days Working Graduation Must Freshers & Experienced both can apply! Excellent communication in English & Hindi required. Male: 7AM 12:30PM Female: 7AM 8:30PM (Any 9.5 hrs) Voice Process (Customer Support Insurance Domain) Join the team & grow your career!Apply Now Click the link in bio or DM us your CV
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Interview For Customer Service Representative || 12th Pass - Freshers

Sequel HR

  • 0 - 6 yrs
  • 10.0 Lac/Yr
  • Mumbai
Customer Relationship Outbound Calling Desktop Support Internal Communication Customer Service Customer Support Voice Process Technical Services Outbound Sales English Language Inbound Process Inbound Voice Process Customer Calling Good Communication
Hiring for 50 Customer Service Representative Jobs in Mumbai for Freshers,Required Educational Qualification is : 12th Pass, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BDS, BAMS, Bachelor of Hotel Management, B.Pharma, B.Sc, B.E, B.Tech, LLB, MBBS, BVSC, Other Bachelor Degree, Post Graduate Diploma, M.A, M.Arch, M.C.A, M.B.A/PGDM, M.Com, M.Ed, M.Pharma, M.Sc, M.Tech, MSW, MVSC, Any Master Degree with Good knowledge in Customer Relationship, Outbound Calling, Desktop Support, Internal Communication, Customer Service, Customer Support, Voice Process, Technical Services, Inbound, Outbound Sales, English Language, Inbound Process, Inbound Voice Process, Customer Calling, Good Communication etc.
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Direct Walk-In For Customer Support Specialist

Akbar Travel

  • 1 - 2 yrs
  • Malad West Mumbai
Excellent Communication Skill Voice Process Customer Support International Voice Process BPO Customer Support Voice Process
*** URGENT REQUIREMENT ***Job Vacancy in US Based Travel Industry Direct Company Payroll.Location:Mind Space, Link Road, Malad West, Mumbai.Experience Required:Minimum 1 Year Experience in the International Voice Process. Qualification Min HSC Passed. Excellent Communication Skill.Job Profile:US Voice Process Customer Support.Rotational U.S. Shift. Rotational Week Off. Shift Timing Roster Changes after every 3 Months.Salary Approx: 30,000/-pmUnlimited Incentives Over 20,000/-pmTotal Monthly Salary Goes Over 50,000/-pm Approx. Joining: November 2025.Please share with people looking for a Job.If you are seriously looking for Career Growth & Earn a Good Income.Please What's App Your CV To Me @ +919833034262 - Akbarali
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Customer Care Executive (Freshers) Mumbai

Conneqt Business Solutions

Sales Process Cross Selling Sales Voice Process Inbound Outbound Calling Outbound Calls Outbound Calling Banking Process Customer Care Call Center Customer Support Customer Handling Customer Service
Process: AXIS bank - Customer Service / Cross Sales Requirement:- HSC / Graduates can apply - Compulsory English communication - Experience/ Fresher can apply- Salary 16000 inhand and travelling allowance - Rotational weekoff - 2 rounds of interviewHow to Apply ?Contact For More InformationHR Akshada - 9822472894
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CASA Sales Executive Jobs For Freshers - Thane

Digitide Solutions Ltd

Sales BPO Voice BPO Sales Domestic BPO Hindi BPO Voice Process Inbound Calls Outbound Calling Outbound Sales Outbound Telesales Representative Telesales Executive Customer Care Customer Support
Urgent Openings Kotak 811 (Sales Process)Qualification: HSC / GraduatesFreshers can applyGood Hindi communication and average English requiredSalary: 15,000 in-hand + incentivesRotational week offLocation: Thane, Dhokali NakaTwo rounds of interviewInterested candidates can apply immediately. Contact On: HR Pratiksha - 8698488197 (Call /WhatsApp)
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Face-to-Face For Customer Support Executive Jobs (Freshers)

NPM Recruitment

  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Mumbai
Chat Process Voice Process Email Support
ZEE5 is Hiring Join a Global OTT Brand!Customer Support Executive Blended Profile (Email, Chat & Calls) Location: Malad West, Mumbai Openings: 10 Male Candidates Only Why Join ZEE5?Step into the world of entertainment with ZEE5, a leading global OTT platform. This is your chance to be part of a high-energy support team that connects with users across channelsemail, chat, and calls. Who We're Looking For Freshers & Experienced professionals welcome BPO/Customer Service background preferred Must have Versant Level 5 certification Strong English communication reading, writing, and speaking Male candidates only Ready to join immediately Shift & Schedule Night Shifts Only5:00 PM 2:00 AM12:00 PM 9:00 PM 1 Rotational Week Off No transport provided What Youll GetCompetitive salary: Up to 25,000/monthExposure to a global brandFast-track onboarding for immediate joiners
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Customer Care Executive - Full Time - Freshers

Arck IT Services Pvt Ltd

Customer Support Written Communication Written English English Language Typing Customer Relationship Customer Care Associate Voice Process Chat Support Email Support Chat Support Executive Email Support Executive Problem Solving Good Communication Skills Inbound Calls Handling Call Handling Hindi CRM
Job Title: Customer Support Executive Voice / Chat / EmailLocation: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore (Office-based / Remote)Experience: 03 yearsSalary: 15,000 25,000/monthJob Type: Full-time / Rotational shiftsResponsibilities:Handle customer queries via call, chat, or email.Provide timely resolutions with empathy and professionalism.Escalate technical issues as required.Maintain high CSAT scores.Requirements:Excellent spoken and written communication skills (English + regional).Typing speed: 3035 WPM (for chat/email roles).Flexible for night shifts (for international process).Prior BPO experience preferred but not mandatory.Perks:5/6 day workingWork from home / office flexibilityIncentives for top performers Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.
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Customer Support Executive

KK Consultancy

  • 1 - 2 yrs
  • 3.0 Lac/Yr
  • Virar West Mumbai
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO Telephone Handling BPO Voice Inbound Calls Cold Calling Good Communication Skills Hindi BPO Tamil Voice Process Telugu Malayalam Kannada
HSC with minimum 2 years of experience, ORGraduate with minimum 6 months of experienceAge: 21 to 32 yearsLanguages: Tamil, Telugu, Kannada, or Malayalam speakers preferred (must be fluent in Hindi and have good English communication)Performance Incentives up to 2 Lakhs per annumShift Timings: 9:30 AM 7:00 PMWeek Off: 1 Rotational offAttractive growth opportunities in the insurance sector
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Hiring Fresher - Customer Service Representative - Thane

Freelance Recruiter

  • Fresher
  • 5.0 Lac/Yr
  • Malad East Mumbai +1 Thane
Customer Relationship Customer Service Voice Process Inbound Process English Language Good Communication Customer Support
Customer Service Representative for an International BPO
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Call Center Agent

VQualify

  • 1 - 5 yrs
  • 3.0 Lac/Yr
  • Mira Road Mumbai
Outbound Calling Domestic BPO Voice Process Call Center Sales Cold Calling BPO Sales Inbound Process BPO Customer Support Inbound Voice Process
Sales & Lead Generation: Make outbound calls to potential customers who have dropped leads on digital channels to promote auto loan products and services. Understand customer needs and recommend suitable products/services. Help customers take online loan journeys and get loan sanction letters. Achieve and exceed monthly sales targets. Customer Service & Management: Handle customer inquiries, providing appropriate solutions and alternatives within the time limits. Process customer orders, ensuring all information is accurate. Keep records of customer interactions, transactions, comments, and complaints. Product Knowledge: Stay up-to-date with loan products features, benefits, pricing, Rate of interest, EMI, Tenure and other promotional offers. Educate customers about the features and benefits of products and services. Team Collaboration: Work closely with team members to ensure consistent high-quality service and to share best practices. Attend team meetings and training sessions. Data Management: Maintain accurate records of calls made and specify the outcome on each call. Update customer records in the company's database as required. Compliance: Adhere to all company policies, procedures, and ethical standards. Ensure compliance with data protection regulations.
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Freshers & Experience || Full Time || Customer Service Associate

Mentorus Human Resources

Communication Customer Support Sales Chat Support International BPO Voice Process Chat Process Executive Domestic BPO International BPO
The main responsibility of a Customer Care Associate is to provide exceptional customer service and support to clients. This includes resolving customer inquiries, complaints, and issues in a timely and professional manner. Key skills for a Customer Care Associate include:1. Communication: Excellent verbal and written communication skills are essential for effectively interacting with customers and colleagues.2. Customer Support: Ability to understand customer needs and provide solutions to their problems in a friendly and efficient manner.3. Sales: Proven track record of upselling.
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Customer Service Representative (Freshers) Mumbai

Coppergate consultant

  • 0 - 3 yrs
  • Harbour Mumbai
Good Communication Customer Relationship Customer Service Inbound Voice Process Inbound Voice Process Internal Communication Outbound Calling Customer Support Customer Care
Customer service voice process bpo kpo
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Customer Support Associate (csa)

Impact Infotech Pvt Ltd

  • 1 - 5 yrs
  • 2.8 Lac/Yr
  • Andheri East Mumbai
Chat Support Chat Process Customer Support Voice Process Customer Care Associate
Process: Kotak Securities Stock Market (Chat/Voice Process) Designation: Customer Support Associate (CSA) Role: Handle and resolve customer queries and complaints via Chat/Voice Process Eligibility: Any Graduate / Minimum 6 months of Customer Service experience (BPO/BFSI mandatory)Age: 18 to 35 years Shift:Day Shift between 8 AM 8 PM (Any 10 hours)5 Days Working - Any 2 Rotational Week Offs Location: Chandivali, Andheri East Salary: 19,900 21,500 (in hand)
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Fresher hiring for International BPO Executive

K K Consultancy

  • Fresher
  • 4.0 Lac/Yr
  • Beyond Thane Mumbai
Outbound Calling BPO Operations International BPO Customer Care BPO Voice BPO Sales International Voice Process International Voice Call Center Chat Support International BPO Voice Process Good Communication Skills
for InternationalWith Drop providedPure Blended Process5 Days workingSaturday Sunday week offVirtual InterviewsWith no pressure of sales or TARGET Pure customer service Salary for freshers 15k + 5 incentivesSalary for experience with domestic:- 17k+5k incentivesSalary for experience with international (6months):-25 k in handLocation:- Airoli/* Sakinaka*HR 9665008242What app 9004183427K K Consultancy
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Customer Service Representative (Male)

Vibrantzz Management Services

  • 1 - 5 yrs
  • 5.0 Lac/Yr
  • Malad West Mumbai
Customer Relationship Outbound Calling Customer Service Customer Support Voice Process English Language Good Communication
Job Title:Healthcare Mediclaim Process Night Shift (International BPO)Job Location:[Location Mumbai]Pick-up and Drop Facility AvailableShift Timing:Night Shift (US Process)Fixed night shifts (Monday to Friday / Rotational weekly offs depending on company policy)Job Type:Full-time Voice Process (Inbound/Outbound as applicable)International BPO Healthcare DomainSalary:Up to 44,000 In-Hand per Month(Additional performance-based incentives may be applicable)Eligibility Criteria:Education: HSC (12th Pass) / Graduate Both Can ApplyExperience:Fresher or experience in healthcare/RCM/mediclaim process preferredPrior BPO experience (international voice) will be an added advantageCommunication:Excellent English communication skills (verbal and written) are mandatoryShould be comfortable speaking with international clientsRoles & Responsibilities:Handle calls related to mediclaim/insurance/healthcare servicesAssist patients/customers with queries regarding claims, billing, insurance coverage, approvals, denials, etc.Review and validate documents related to healthcare claimsMaintain accurate and up-to-date records in the systemEnsure adherence to quality standards and compliance guidelines (HIPAA, if applicable)Work collaboratively with teams to resolve escalations or claim issuesProvide exceptional customer service with a patient-centric approachKey Skills Required:Excellent English communication skillsStrong listening and problem-solving skillsKnowledge of US healthcare/insurance terms is a plusFamiliarity with claim processing, pre-authorizations, and denials handling is desirableBasic computer skills and familiarity with CRM systemsAdditional Benefits:Pick-up and Drop facility (night shift coverage)Attractive salary + performance incentivesExposure to international healthcare processesPaid training and learning opportunitiesTo Apply:Hussain HRCall :- 9137234426WhatsApp :- 7045288819
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Hiring For Customer Care Consultant

Admin Bright LLP

  • 1 - 2 yrs
  • 3.5 Lac/Yr
  • Andheri East Mumbai
Customer Relationship Outbound Calling Desktop Support Customer Service Customer Support Voice Process Technical Services English Language Inbound Process
Urgent Opening: Customer Service (Preferred Female candidates from Mumbai only)Location : Andheri East, ChakalaWork Hours: 7:00 AM to 3:30 PM ISTQualification: Higher secondary / GraduateLocation: Onsite onlyExperience : 2 yearsKey ResponsibilitiesAttending to outbound and inbound international calls, as well as screening and forwarding callsCold calling for making sales for businessFollow-ups with existing client baseScheduling and confirming appointments, meetings, and eventsHandling basic inquiries and sorting mailAny other miscellaneous administrative tasksSkills & ExperiencePrevious experience in a customer support role/Inside saleExperience in answering and screening calls, as well as scheduling appointments - international calls to AustraliaStrong phone and verbal communication skills along with active listeningExperience working with word processing, spreadsheets, and emails, including Microsoft Word, Excel, and Outlook Express.Excellent interpersonal and communication skills.If you're interested, please send your resume to komal.dabhi@aussizzgroup.comJob Types: Full-time, PermanentPay: -250,000.00 - -350,000.00 per yearBenefits:Paid sick timePaid time offProvident FundApplication Question(s):What is your current CTC?What is your notice period?Location:Andheri, Mumbai, Maharashtra (Preferred)Work Location: In person
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Hiring For Customer Service Representative

Admin Bright LLP

  • 1 - 2 yrs
  • 3.5 Lac/Yr
  • Andheri East Mumbai
Customer Relationship Outbound Calling Desktop Support Customer Service Customer Support Voice Process Technical Services English Language Inbound Process
Urgent Opening: Customer Service (Preferred Female candidates from Mumbai only)Location : Andheri East, ChakalaWork Hours: 7:00 AM to 3:30 PM ISTQualification: Higher secondary / GraduateLocation: Onsite onlyExperience : 2 yearsKey ResponsibilitiesAttending to outbound and inbound international calls, as well as screening and forwarding callsCold calling for making sales for businessFollow-ups with existing client baseScheduling and confirming appointments, meetings, and eventsHandling basic inquiries and sorting mailAny other miscellaneous administrative tasksSkills & ExperiencePrevious experience in a customer support role/Inside saleExperience in answering and screening calls, as well as scheduling appointments - international calls to AustraliaStrong phone and verbal communication skills along with active listeningExperience working with word processing, spreadsheets, and emails, including Microsoft Word, Excel, and Outlook Express.Excellent interpersonal and communication skills.If you're interested, please send your resume to komal.dabhi@aussizzgroup.comJob Types: Full-time, PermanentPay: 250,000.00 - 350,000.00 per yearBenefits:Paid sick timePaid time offProvident FundApplication Question(s):What is your current CTC?What is your notice period?Location:Andheri, Mumbai, Maharashtra (Preferred)Work Location: In person
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