Customer Support Voice Process Job Vacancies in Bangalore

We are looking for an International BPO Executive to join our team in Bangalore. This role is ideal for individuals with 1 to 2 years of experience in customer service or related fields. The position requires working in an office environment.**Key Responsibilities:**- **Customer Assistance:** Provide support to international clients through calls, emails, or chat, ensuring effective communication and high satisfaction levels.- **Issue Resolution:** Identify customer issues and work towards resolving them quickly and efficiently, maintaining a focus on customer experience.- **Product Knowledge:** Stay informed about our products and services to provide accurate information and recommendations to customers.- **Team Collaboration:** Work with colleagues to improve service processes and share feedback that can enhance customer support.- **Data Entry:** Manage and update customer records and interactions in the company database to ensure accurate service tracking.**Required Skills and Expectations:**The ideal candidate should have a strong command of English, both spoken and written, to effectively communicate with international clients. A pleasant and professional telephone manner is essential. You should be comfortable working in a team and have problem-solving skills to address customer inquiries. Basic knowledge of computer applications and typing skills are necessary for handling data and communication efficiently. Candidates should possess a positive attitude, flexibility to work various shifts, and the ability to work well under pressure. A minimum education level of 12th pass is required.

BPO CALLING PROFILE CTC-18000 TO 22000/PER MONTH WORK FROM OFFICE INBOUND AND OUTBOUND CALLINGS MAINTAIN CLIENTSCUSTOMER SUPPORT BETTER OPERATIONS WHATAPP- 8674842312EMAIL - shivamalphabeliver@gmail.com

We are hiring Customer Support Executives for a Domestic Voice Process to handle inbound and outbound customer calls. The role involves addressing customer queries, providing accurate information, and ensuring a positive customer experience.Key Responsibilities:1. Handle inbound and outbound voice calls professionally2. Resolve customer queries and provide accurate information3. Maintain proper call documentation and follow communication protocols4. Ensure customer satisfaction and service quality standardsLanguage Requirements:Marathahalli Location:Good English + Malayalam / TamilHebbal Location:Good English + Malayalam / Tamil / TeluguSkills Required:Good verbal communication skillsCustomer-focused attitudeAbility to handle calls confidentlyWillingness to work in rotational shiftsScreening Process:HR RoundAssessmentOperations RoundWork Location & Mode:Location: Hebbal & Marathahalli, BangaloreEmployment Type: Direct EmploymentWork Schedule:Working Days: 6 days a weekWeek Off: 1 Rotational OffShift Timings:Female Candidates:6:00 AM 3:00 PM7:00 AM 4:00 PMMale Candidates:3:00 PM 12:00 AM4:00 PM 1:00 AMJob Type: Full-time

Company Name : Startek AegisCustomer Support - Voice ProcessNo.of Requirements: *100* Qualification : Any GraduateFresher or 6+months experienceLanguage: Candidate should be fluent In English and Hindi mandatory Versant -4 6 Days working- 1day Rotational week offShift- 9am to 8pm for females and 9am to 9pm for males Work from OfficeCTC: *20,500* /- per month for fresherTake home: *15,800* /- per month for fresherCTC : Upto *21,000* /- per month for experiencedTake Home : upto *16,200* /- per month for experienced Quarterly Bonus : *4200* / Apprenticeship: Fresher - * 19000 (TH) * Experience - *20,000* (TH)Location - GNR (Kudlu gate)Address -Nos., 70, sringar, Krishna Reddy Industrial Area, Hosapalaya, Muneshwara Nagar, Bengaluru, Karnataka 560068

Customer Support Executive in BengaluruJoin our dynamic team in Bengaluru as a Customer Support Executive, a role integral to enhancing our customer experience and promoting customer loyalty. In this fast-paced environment, you will be the frontline hero, addressing customer inquiries and resolving issues efficiently. Your contributions will not only keep our clients satisfied but will also play a pivotal role in reinforcing our brand's reputation in the industry.As a Customer Support Executive, you will thrive in a culture that values service excellence and teamwork. Your daily interactions will provide meaningful feedback to our teams and help drive improvements in products and services. Embrace this opportunity to build lasting relationships with customers while developing your skill set in a rewarding work atmosphere.ResponsibilitiesRespond promptly to customer inquiries via phone, email, and chat.Resolve customer complaints effectively and efficiently while maintaining a positive attitude.Provide detailed product information and assist customers in making purchase decisions.Maintain accurate customer records and document interactions in our CRM system.Collaborate with cross-functional teams to address customer feedback and improve services.Participate in training sessions to enhance product knowledge and customer service skills.Monitor customer satisfaction levels and proactively seek to enhance the overall experience.Assist in creating customer support resources, including FAQs and guides.Stay updated on product launches and changes to effectively assist customers.Contribute to team goals by offering suggestions for improved processes and service delivery.RequirementsHigh school diploma required; a bachelors degree in a related field is a plus.1-2 years of experience in customer service or support roles.Exceptional communication skills, both verbal and written.Strong problem-solving abilities and a customer-oriented mindset.Proficient in Microsoft Office Suite and CRM software.Ability to work in a fast-paced environment and manage multiple tasks.Excellent interpersonal skills with a positive attitude towards helping others.Flexibility to work in shifts, including evenings and weekends.Ability to work independently and as part of a team.Basic technical knowledge to assist customers with product-related issues.

Customer Support Executive Razorpay ProcessLocation:On-site [Office Location based on allocation]Process: RazorpayEmployment Type:Full-timeShift & Working Days:Shift: 8 AM 8 PM (Any 9 hours)6 working days with 1 rotational weekly offExperience Required:Freshers & Experienced candidates welcome1+ year relevant experience preferred for higher CTCEducational Qualification:12th Pass / Graduate (Any Stream)Required Skills & Competencies:Excellent verbal and written communication in English & HindiStrong customer handling and problem-solving abilitiesBasic computer literacy (MS Office, typing, navigation, CRM tools)Ability to multitask in a high-volume environmentInterpersonal skills and professional attitudeNice-to-Have Skills:Experience in fintech or BPO customer supportFamiliarity with payment platforms and financial transactionsRoles & Responsibilities:Handle inbound and outbound queries for Razorpay servicesProvide clear, accurate, and timely information to customersMaintain CRM or tracking systems with customer interactionsEscalate unresolved issues to the relevant departmentFollow process guidelines and quality standardsSupport the team in achieving daily and weekly targetsEnsure compliance with company policies and KYC normsHiring Need:Immediate

A BPO job description includes responsibilities like handling customer inquiries, resolving issues via phone, email, or chat, and maintaining customer records. Key qualifications are excellent communication and problem-solving skills, with experience;

* *Uber Driver winback** Customer Support - Voice ProcessQualification: PUC+1 year experience or Degree fresher ( No PUC fresher )Shift timings: 9 AM to 6 PM or 10 AM to 7 PM (Male and Female)Week off: Sunday is a fixed off.Fresher or experiencedLanguage: Versant 4Working Days: 6 Days working, Languages: English & Kannada or English & Telugu or English & Tamil or English and Malayalam (Hindi is not required) Work from the OfficeSalary:> English and Telugu or English and Malayalam Fresher CTC: up to 24500/- PM Experience CTC: up to 26000/- PM> English and Tamil or English and Kannada Fresher CTC: Up to 23500/- PM Experience CTC: up to 25000/- PMQuarterly Bonus: 4,215/-

Job Role: Customer Supportfresher and Experienced Both are Eligible.freshers' Salary Up to 3.5lpaexperienced Salary Up to 5lpa (should have Minimum 6 Months or 1-year International Exp)5 Days Working 2 Days Off (us Rotational Shift)both Way Cab

Chat Support Executive with min 1.6 yrs to max 4 yrs experience required for a well known US Healthcare BPO located at Electronic City, Bangalore. Salary is 3.5 lacs per annum and 5 days working.

Job Title: Customer Support Executive Voice / Chat / EmailLocation: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore (Office-based / Remote)Experience: 03 yearsSalary: 15,000 25,000/monthJob Type: Full-time / Rotational shiftsResponsibilities:Handle customer queries via call, chat, or email.Provide timely resolutions with empathy and professionalism.Escalate technical issues as required.Maintain high CSAT scores.Requirements:Excellent spoken and written communication skills (English + regional).Typing speed: 3035 WPM (for chat/email roles).Flexible for night shifts (for international process).Prior BPO experience preferred but not mandatory.Perks:5/6 day workingWork from home / office flexibilityIncentives for top performers Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.

Rotational shifts Rotational Off5 days working Two way cabOne time meal

Job Description Customer Support (Voice Process) Work Location: Onsite (Work from Office)Position Overview:We are hiring Customer Support Executives Voice Process. The role requires strong communication skills with fluency in English and Hindi. Both freshers and experienced candidates are welcome to apply.Key Details:Employment Type: Full-Time (Work from Office)Qualification: Any GraduateExperience: Freshers & Experienced candidatesLanguage Requirement:English Fluency (Mandatory)Hindi Fluency (Mandatory)Assessment: Versant Level 4Working Days: 6 Days a week (Day rotational shifts)Weekly Off: 1 day rotationalShift Timings:Female: 8 AM 8 PMMale: 8 AM 12 MidnightCompensation Structure:Freshers:CTC: 21,500 per monthTake-Home: 16,500 per monthExperienced:CTC: Up to 23,000 per monthTake-Home: Up to 18,000 per monthAdditional Benefits: Quarterly Bonus of 4,215Open Positions: 100

5 Days working 2 Days off International voice process Rotational night shift Min 1 year experience in international voice process Both way Cab facility (within 25 km radius) Allowance and Incentives

Fresher and Experienced for Voice process Chennai - English and Telugu Salary Rs.16,900 Incentive upto 50KBengaluru - English with Tamil/Telugu/Malayalam/Kannada Eng with Tamil/Kannada Salary Rs.22500 upto 25000Eng with Telugu/Malayalam Salary Rs. 23500 upto 26000

Looking for customer Support executive(Healthcare Process)Salary upto 4.5LPAHealthcare Process.Purely customer Support - No SalesRotational Shifts(With Night Shift Allowance)Free Meals during shift5 days works,2 Weekly offDoorstep pick and Drop Facility

Role:- Customer Support ExecutiveSkills: Fluent in English, No MTI, No FillersQualification :- 10th, 12th or any DegreeLocation:- Bellandur and BommanahalliCTC:- 25,000 - 34,000Experience;- Freshers and Experience( 0 to 1 Year)Role: International Voice and Chat processShift: Rotational Shifts.Cab Facility:- Depending on Shifts One way or 2 Way Cab Facility(Free)Mode of Interview: Virtual(3 Round)Preferred Immediate JoinersWorking Days:- 5 Daysfor More Info Contact:- Avinash- 8861885352(Monday to Friday)

Job Description for Voice Process ExecutiveJob Profile: Voice Process ExecutivePosition: Customer Support Voice ProcessLocation: Marathahalli, Bengaluru, KAJob Mode: Work From OfficeNotice Period: Immediate Joiners PreferredShifts: Rotational shifts.Compensation: 20,000 CTC (16,000 take-home).Job DescriptionWe are hiring dynamic and customer-focused Voice Process Executives to join our growing team. This role requires excellent communication skills in English along with proficiency in Tamil and Malayalam. The ideal candidate will handle customer queries effectively, deliver high-quality support, and contribute to a positive customer experience.Job ResponsibilitiesHandle inbound and outbound customer calls professionally.Provide accurate information, resolve issues, and ensure customer satisfaction.Communicate fluently in English, Tamil, and Malayalam to support diverse customers.Maintain and update customer interaction details in the CRM system.Work in rotational shifts and adhere to company policies, attendance, and quality standards.Eligibility CriteriaEducation: Minimum 12th Pass and above.Skills: Excellent communication in English, Tamil, and Malayalam.Availability: Immediate joiners preferred.Work Schedule: 6 days working, 1 day rotational off.Apply now - https://recruitcrm.io/apply/17550713244620063730RqB?source=Jobspage&new=yes

Non-Sales Role Dedicated Customer Support in a World-Class Work EnvironmentPosition summaryThe fulfilment by an insurer of its obligation to receive, investigate and act on a claim filed by an insured. It involves multiple administrative and customer service layers that includes review, investigation, adjustment (if necessary), remittance or denial of the claim.Roles and responsibilities:Understand the basic professional standards and established procedures, policies before taking action and making decisions.Processing claims and handling calls, as per the process guidelines.Adhering to the service level and understanding Quality & Auditing parameters.Assume responsibility for work and coordinating efforts.Meeting assigned productivity goals.Adhere to attendance and punctuality norms.Acquiring knowledge & skills of related areas of the process.Interpersonal relationship at work with peers, supervisors and should not have any recorded instance of misconduct.Eligibility Criteria:Should be flexible to work in US Night Shifts and Rotational Shifts10+2,10+3, Any Graduates, and Postgraduates are eligible to applyMax age Limit - 32 yearsBenefits:Two-way cab facility5-day work week with 2 weekly offsAttractive incentives and performance-based rewardsNight shift allowanceMedical insurance& Life insurance5-STAR rated infrastructureBest Way to Apply:We encourage walk-ins(Ground Floor, No.23 24, AMR Tech Park, Block 1A Bengaluru Urban , Bommanahalli, Karnataka, India) or you can directly call the recruiter:Recruiter Name: Salman AhmedNote: Our recruitment process is transparent, and we do not charge any fees from candidates at any stage. Please be cautious of any individual or organization claiming otherwise.Report any fraudulent activity to us immediately at salman.ahmed@sagility.com.

We are seeking enthusiastic individuals to join our team as Customer Care Executives for both Voice and Sales processes. As a Customer Care Executive, you will be responsible for addressing customer inquiries, resolving issues, and promoting our products/services to potential customers.**Qualifications:**- Minimum educational qualification: 12th pass.- Age between 18 to 30 years.- Excellent communication skills in English and Hindi- Ability to handle customer queries and provide appropriate solutions.- Prior experience in customer service or sales is preferred but not mandatory.Responsibilities:- Handle inbound/outbound calls professionally and provide information about products/services.- Identify customer needs, clarify information, and close sales.- Maintain a high level of customer satisfaction through effective problem-solving.- Achieve sales targets and goals as set by the company.**Salary and Benefits:**- Starting salary of INR 18,000 per month.- Performance-based incentives and bonuses.- Comprehensive training and career development opportunities.Join us and embark on a rewarding career in customer care and sales. Apply now to be part of our dynamic team!!For further queriesKindly contact me through

Non-Sales Role Dedicated Customer Support in a World-Class Work EnvironmentPosition summaryThe fulfilment by an insurer of its obligation to receive, investigate and act on a claim filed by an insured. It involves multiple administrative and customer service layers that includes review, investigation, adjustment (if necessary), remittance or denial of the claim.Roles and responsibilities:Understand the basic professional standards and established procedures, policies before taking action and making decisions.Processing claims and handling calls, as per the process guidelines.Adhering to the service level and understanding Quality & Auditing parameters.Assume responsibility for work and coordinating efforts.Meeting assigned productivity goals.Adhere to attendance and punctuality norms.Acquiring knowledge & skills of related areas of the process.Interpersonal relationship at work with peers, supervisors and should not have any recorded instance of misconduct.Eligibility Criteria:Should be flexible to work in US Night Shifts and Rotational Shifts10+2,10+3, Any Graduates, and Postgraduates are eligible to applyMax age Limit - 32 yearsBenefits:Two-way cab facility5-day work week with 2 weekly offsAttractive incentives and performance-based rewardsNight shift allowanceMedical insurance& Life insurance5-STAR rated infrastructureBest Way to Apply:We encourage walk-ins(Ground Floor, No.23 24, AMR Tech Park, Block 1A Bengaluru Urban , Bommanahalli, Karnataka, India) or you can directly call the recruiter:Recruiter Name: Ankitha Recruiter No. : 7795705740Note: Our recruitment process is transparent, and we do not charge any fees from candidates at any stage. Please be cautious of any individual or organization claiming otherwise.Report any fraudulent activity to us immediately at salman.ahmed@sagility.com.

Non-Sales Role Dedicated Customer Support in a World-Class Work EnvironmentPosition summaryThe fulfilment by an insurer of its obligation to receive, investigate and act on a claim filed by an insured. It involves multiple administrative and customer service layers that includes review, investigation, adjustment (if necessary), remittance or denial of the claim.Roles and responsibilities:Understand the basic professional standards and established procedures, policies before taking action and making decisions.Processing claims and handling calls, as per the process guidelines.Adhering to the service level and understanding Quality & Auditing parameters.Assume responsibility for work and coordinating efforts.Meeting assigned productivity goals.Adhere to attendance and punctuality norms.Acquiring knowledge & skills of related areas of the process.Interpersonal relationship at work with peers, supervisors and should not have any recorded instance of misconduct.Eligibility Criteria:Should be flexible to work in US Night Shifts and Rotational Shifts10+2,10+3, Any Graduates, and Postgraduates are eligible to applyMax age Limit - 30 yearsBenefits:Two-way cab facility5-day work week with 2 weekly offsAttractive incentives and performance-based rewardsNight shift allowanceMedical insurance& Life insurance5-STAR rated infrastructureBest Way to Apply:We encourage walk-ins(Ground Floor, No.23 24, AMR Tech Park, Block 1A Bengaluru Urban , Bommanahalli, Karnataka, India) or you can directly call the recruiter:Recruiter Name: Anusha H S Recruiter No .: 7795705220Note: Our recruitment process is transparent, and we do not charge any fees from candidates at any stage. Please be cautious of any individual or organization claiming otherwise.Report any fraudulent activity to us immediately at salman.ahmed@sagility.com.