Customer Support Executive Job Vacancies in West Bengal

We are seeking a dedicated Customer Care Executive to join our team in Behala. This role is ideal for individuals who are eager to assist customers and enhance their experience. **Key Responsibilities:**- **Customer Assistance:** Engage with customers through various communication channels to address inquiries, complaints, and service needs. Your friendly approach will help build strong relationships with customers.- **Problem Solving:** Identify customer issues and provide effective solutions in a timely manner. You will use your critical thinking skills to ensure customer satisfaction.- **Product Knowledge:** Maintain a thorough understanding of our products and services. This knowledge is vital for providing accurate information and guidance to customers.- **Record Keeping:** Document customer interactions and feedback in the system. Accurate records help improve service quality and track customer issues for follow-up.- **Team Collaboration:** Work closely with other team members to share insights and improve service processes. Teamwork is essential for creating a supportive work environment.**Required Skills and Expectations:**Candidates should possess excellent communication skills to interact effectively with customers. A positive attitude and a strong commitment to customer service are essential. Basic computer skills are required for managing records and communication. Being a team player and having the ability to work in a fast-paced environment will contribute to your success. Both freshers and experienced candidates (0 - 6 years) are welcome to apply, making this an excellent opportunity for those looking to start or advance their careers in customer care.

We are seeking an Airport Guest Relationship Executive in Asansol. This role is ideal for those looking to start their career in the hospitality and travel industry, perfect for recent graduates or individuals with minimal experience.Key Responsibilities:1. Guest Interaction: Provide a warm welcome and assist guests upon arrival, ensuring they feel valued and appreciated.2. Information Assistance: Offer information regarding flight schedules, airport services, and local attractions to enhance the guest experience.3. Problem Resolution: Address any guest queries or complaints promptly and effectively, ensuring satisfaction and maintaining a positive atmosphere.4. Coordination: Work closely with airline staff and other airport personnel to ensure a seamless experience for passengers, facilitating communication between different departments as needed.5. Report Maintenance: Keep accurate records of guest inquiries and feedback to continuously improve service quality.Required Skills and Expectations:Ideal candidates should possess strong communication skills and be able to interact professionally with guests from diverse backgrounds. A positive attitude and a willingness to learn are essential. The ability to work in a fast-paced environment and handle stressful situations calmly is important. Basic knowledge of English is necessary, along with a friendly demeanor to promote a welcoming atmosphere. Reliability and punctuality are key traits, as this role requires consistent attendance at the airport location. Being a team player and showing a commitment to excellent guest service will lead to success in this role.

Job SummarySolve LegalX Private Limited is looking for customer-focused and professional Customer SupportExecutives to provide excellent support experience, resolve customer queries efficiently, andmaintain strong customer relationships.Key Responsibilities- Handle customer inquiries through calls, emails, and chat support.- Provide accurate information regarding company services.- Resolve customer concerns and ensure timely issue closure.- Maintain customer records and update CRM/database.- Coordinate with internal departments for query resolution.- Follow up with customers and maintain service quality standards.- Ensure high customer satisfaction and retention.Requirements- 2-3 years of experience in Customer Support, Customer Service, Tele Support, or ClientCoordination.- Good communication skills in English, Hindi, and Bengali.- Strong interpersonal and problem-solving skills.- Ability to handle customer concerns professionally.- Basic computer knowledge and email handling skills.- Customer-first attitude with willingness to learn.Preferred Skills- Experience handling inbound/outbound customer calls.- Knowledge of CRM tools will be an advantage.- Ability to manage multiple customer interactions effectively.Benefits- Stable Work Environment- Career Growth Opportunities- Learning & Development Support- Supportive Team Environment

We are looking for a dedicated Customer Support Executive to join our team in Salt Lake, Kolkata. This full-time role is ideal for individuals with 0 to 2 years of experience and a minimum education of 12th pass. As a Customer Support Executive, you will be the first point of contact for our customers, helping them resolve issues and answer their queries. Your role is vital in ensuring customer satisfaction and building a positive relationship with our clients.Key Responsibilities:1. **Respond to Customer Inquiries**: Assist customers by answering their questions through phone, email, or chat. You must provide clear, helpful responses to enhance their experience.2. **Issue Resolution**: Identify and solve customer issues promptly. This may involve troubleshooting problems or escalating matters to the appropriate teams, ensuring a smooth resolution process.3. **Record Keeping**: Maintain accurate records of customer interactions and transactions. This helps in tracking issues and improving our services over time.4. **Feedback Collection**: Gather customer feedback on products and services. Sharing insights with the team will contribute to better service and product improvements.5. **Team Collaboration**: Work closely with team members and other departments to address customer needs effectively. Good communication will foster cooperation and enhance overall performance.Required Skills and Expectations:We expect you to have excellent communication skills, both written and verbal, and be able to explain complex information clearly. A strong problem-solving attitude and a friendly demeanor are essential. You should be patient and empathetic, capable of handling challenging situations calmly. Familiarity with computer systems and the ability to learn new software quickly are also important. Drop facilities will be provided during odd shifts. Contact HR Ankita or DM resume.

We are looking for a dedicated Customer Support Executive to join our team in Kolkata. This is a full-time role suitable for candidates with 0 to 1 year of experience, and you will work from our office.**Key Responsibilities:**- **Assist Customers**: Respond to customer inquiries and provide accurate information regarding products and services to ensure a positive experience.- **Resolve Issues**: Address and resolve customer complaints in a timely manner, demonstrating empathy and problem-solving skills to enhance customer satisfaction.- **Maintain Records**: Document customer interactions and maintain accurate records of queries and resolutions to help improve future customer service.- **Follow Up**: Proactively follow up with customers to ensure their issues are resolved and gather feedback to continually improve service quality.- **Team Collaboration**: Work closely with other team members, sharing insights and suggesting improvements to enhance the overall customer support process.**Required Skills and Expectations:**Candidates should possess strong communication skills, both verbal and written, to effectively interact with customers. A positive attitude with a focus on customer satisfaction is essential. Basic knowledge of computers and proficiency in using customer support software will be beneficial. Candidates should be detail-oriented and able to manage time efficiently while handling multiple tasks. A willingness to learn and adapt to new challenges will help you thrive in this role.

We are looking for an enthusiastic Airport Guest Relationship Executive to join our team in Kolkata. This entry-level position is perfect for individuals who enjoy interacting with people and ensuring guests have a pleasant experience at the airport.The key responsibilities include:- **Guest Assistance**: Provide exceptional support to guests by addressing inquiries, offering information about services, and guiding them through airport facilities.- **Check-In Support**: Assist guests during check-in processes to ensure a smooth and efficient experience.- **Issue Resolution**: Actively listen to guest concerns and work to resolve any issues related to their travel experience promptly and professionally.- **Information Dissemination**: Keep guests informed about flight schedules, boarding procedures, and airport amenities to enhance their travel experience.- **Feedback Collection**: Gather feedback from guests to understand their needs better and assist in improving service delivery.To succeed in this role, candidates should possess strong communication skills, a friendly demeanor, and the ability to work well in a fast-paced environment. Attention to detail is crucial, as well as the ability to stay calm under pressure. Being a team player with a positive attitude will be essential for collaborating effectively with colleagues. Previous experience is not required, making this an excellent opportunity for those eager to start their career in the hospitality industry. Applicants must have completed at least the 10th grade.

We are looking for a Customer Support Executive to join our team in Kolkata. This role is perfect for individuals who are eager to start their careers in customer service and have a passion for helping others.**Key Responsibilities:**- **Assist Customers:** Provide accurate information and support to customers regarding products and services through phone, email, or chat.- **Resolve Issues:** Identify and troubleshoot customer problems, ensuring timely and effective solutions to enhance satisfaction.- **Record Interactions:** Keep detailed records of customer interactions, feedback, and inquiries to help improve service quality.- **Follow Up:** Reach out to customers after resolving their issues to ensure they are satisfied with the outcome and to gather feedback.- **Collaborate with Teams:** Work closely with other departments to address customer concerns and stay updated on product knowledge.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are crucial for clearly conveying information and understanding customer needs.- **Problem Solver:** Ability to analyze issues and provide solutions while maintaining a positive attitude even in challenging situations.- **Team Player:** Demonstrate a willingness to work collaboratively with team members to achieve shared goals.- **Adaptable:** Be open to learning new skills and adjusting to changes in workload or processes as needed.- **Technical Proficiency:** Basic computer skills to navigate customer support software and other online tools comfortably.Candidates should be male, have completed their 12th grade, and have 0 to 1 year of experience. This position requires a full-time commitment and will be based in the office.

Job Description: Customer Care Executive (CSE)Company: Bharti AXA Life InsuranceLocation: Bharti AXA Insurance Limited, Arihant Building,1st floor, 53A, Mirza Ghalib St, Esplanade, Park Street, Position: Customer Care Executive (CSE)Employment Type: Full-TimeShift Timing: 10:30 AM

Job Title: Customer Care Executive Location: park street kolkata Salary: 10000-12000 Experience: Fresher / Experienced Job Description:We are looking for a dedicated and customer-focused Customer Care Executive to handle customer queries, provide support, and ensure a smooth customer experience. Key Responsibilities:Handle inbound & outbound customer callsResolve customer queries and complaints efficientlyProvide accurate information about products/servicesMaintain customer records and update databasesFollow up with customers for feedback and issue resolutionEnsure high customer satisfaction levels Requirements:Minimum 10th passGood communication skills (Hindi/English)Basic computer knowledgeAbility to handle pressure and multitaskPositive attitude and customer-centric approach

We are looking for a Customer Support Executive to join our team in Salt Lake. In this full-time role, you will be responsible for providing excellent customer service and ensuring customer satisfaction. **Key Responsibilities:**- **Respond to Customer Inquiries:** Handle phone calls, emails, and live chats from customers, answering their questions in a timely and friendly manner.- **Resolve Issues:** Identify customer problems and provide solutions, ensuring that issues are addressed promptly to enhance customer experience.- **Maintain Customer Records:** Update and manage customer information in our database, ensuring accuracy and confidentiality of data.- **Follow Up with Customers:** Reach out to customers after their issues have been resolved to make sure they are satisfied with the solution provided.- **Collaborate with Team Members:** Work closely with other team members and departments to ensure a seamless experience for customers.**Required Skills and Expectations:**- **Good Communication Skills:** You should be able to clearly express ideas and provide information in a friendly manner to customers.- **Problem-Solving Ability:** Ability to think on your feet and provide effective solutions quickly will be crucial.- **Basic Computer Skills:** Familiarity with computers and common software applications is necessary for managing customer information.- **Team Player:** You should be willing to work collaboratively with colleagues to achieve common goals.- **Positive Attitude:** A friendly and positive demeanor is essential to create a pleasant experience for customers.

We are looking for a Customer Support Executive to join our team in Salt Lake, Kolkata. This is an exciting opportunity for individuals with 0 to 6 years of experience to assist our customers effectively.As a Customer Support Executive, your main responsibility will be to provide excellent service to customers through various communication channels. You will answer queries, resolve issues, and ensure customer satisfaction. Your role will involve actively listening to customer concerns, helping them navigate our services or products, and providing timely solutions.Key responsibilities include responding to customer inquiries via calls, emails, or chat, ensuring that all communications are polite and informative. You will assist with product-related questions and troubleshoot problems as needed. It will be essential to document customer interactions accurately in our system to track issues and solutions effectively. Additionally, you will collaborate with other teams to escalate complex issues that cannot be resolved at your level.We expect candidates to possess strong communication skills, as you will interact with diverse customers daily. Good problem-solving abilities and a friendly demeanor are also crucial to delivering a positive customer experience. Basic computer skills are necessary to navigate our customer management systems efficiently. A high school diploma is required, along with a willingness to learn and adapt to new challenges within a supportive team environment.

We are looking for a Call Center Executive to join our team in Kolkata South. In this role, you will play a vital part in providing excellent customer service and support. You will be responsible for handling inbound and outbound calls, assisting customers with their inquiries, and ensuring their satisfaction.**Key Responsibilities:**- **Answer Incoming Calls:** Respond to customer inquiries promptly and professionally, ensuring they receive the information they need.- **Resolve Customer Issues:** Address customer complaints and concerns effectively, aiming for quick resolutions that satisfy the customer.- **Maintain Records:** Keep accurate records of customer interactions and transactions for future reference and analysis.- **Follow Up:** Reach out to customers as needed to follow up on issues, ensuring that they are happy with the solutions provided.- **Provide Product Information:** Share details about products and services, helping customers make informed decisions.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential for interacting with customers and team members.- **Problem-Solving Skills:** Ability to think quickly and provide effective solutions to customer issues.- **Basic Computer Knowledge:** Familiarity with computer software and systems for logging calls and accessing customer information.- **Team Player:** Willingness to collaborate with colleagues to enhance the customer experience and achieve team goals.- **Adaptability:** Openness to learn and adapt to new processes and technologies in a fast-paced environment. This is a full-time, in-office position suitable for individuals with 0 to 3 years of experience who have completed their 12th grade.

Interested candidates send their cv on 9671112668 . i check every message there .As a Customer Support Executive, you will play a crucial role in providing excellent service to our customers. This position is based in Kolkata and requires you to work full-time in the office.**Key Responsibilities:**- **Respond to Customer Queries:** Address customer questions and concerns via phone, email, or chat, ensuring timely and accurate responses to enhance customer satisfaction.- **Provide Product Information:** Share detailed information about our products and services to assist customers in making informed decisions.- **Troubleshoot Issues:** Identify and resolve customer issues effectively, escalating complex problems to the appropriate team when necessary.- **Maintain Customer Records:** Keep updated records of customer interactions and transactions in our database to ensure accurate tracking of customer support activities.- **Follow Up with Customers:** Reach out to customers to confirm issue resolution and gather feedback, ensuring continuous improvement in service quality.- **Collaborate with Teams:** Work with various internal teams to address customer needs and streamline processes for better service delivery.To succeed in this role, you should have strong communication skills, both written and verbal, to effectively interact with customers. A good understanding of customer service principles and a patient, friendly demeanor are essential. Basic computer skills and familiarity with office software are expected. Previous experience in customer support is a plus but not mandatory, as we welcome enthusiastic candidates eager to learn and grow in the field.

We are seeking a dedicated Customer Support Executive to join our team in Kolkata. This part-time role allows you to work from home while helping customers resolve their queries and enhance their experience with our services.Key Responsibilities:1. **Responding to Customer Inquiries**: You will interact with customers via phone, email, or chat to answer questions and provide information about our products and services.2. **Resolving Issues**: Address customer complaints and troubleshooting issues effectively, ensuring that all concerns are resolved in a timely manner.3. **Documenting Interactions**: Accurately record customer interactions and feedback in our system to improve future services and enhance customer satisfaction.4. **Providing Product Knowledge**: Stay updated on our offerings to educate customers and assist them in making informed decisions related to their needs.5. **Collaborating with Teams**: Work closely with other departments to escalate complex issues and ensure a smooth resolution process.Required Skills and Expectations:Candidates should possess strong communication skills and be able to express themselves clearly. Patience and empathy are essential when dealing with customers. Basic computer skills are required for handling customer inquiries and documentation. A problem-solving attitude will help in addressing customer needs effectively. Previous experience in customer service is a plus, but new graduates are welcome to apply. Flexibility in working hours and a commitment to delivering excellent service are also important.

As a Customer Handling Executive, you will play a crucial role in ensuring positive interactions with customers. Your primary responsibilities will include:- **Responding to Customer Inquiries**: You will answer questions from customers about the products and services offered, ensuring they receive accurate and helpful information.- **Handling Complaints**: When customers express dissatisfaction, you will listen carefully, address their concerns, and work towards finding a satisfactory resolution.- **Processing Orders**: You will assist customers in placing orders, ensuring that the entire order process is smooth and efficient.- **Maintaining Customer Records**: Keeping detailed records of customer interactions will be essential for tracking inquiries and following up when needed.- **Collaborating with Team Members**: You will work closely with colleagues and supervisors to share information and improve customer service processes.To be successful in this role, you should possess strong communication skills, both verbal and written. You need to be friendly and approachable, as building rapport with customers is vital. Problem-solving abilities are also important, as you will often need to think quickly to resolve issues. Basic computer skills are required, and familiarity with CRM software is a plus. A keen attention to detail will help you keep accurate records, while the ability to work well under pressure will ensure you handle busy times effectively. Freshers are welcome to apply, as enthusiasm and a willingness to learn are highly valued.

We're an engineering consultancy firm working on international projects for more than 12 years. We are seeking a proactive Executive Assistant to support senior leadership with coordination, documentation, meetings, traveling, administration, marketing, recruitment & sales. Customer centric approach, confidentiality is must. Having passport & good English communication skill will be preferred. It's a work from anywhere job. However, occasional traveling (domestic / international) may be required.If interested, you may drop your resume at contact@pbizservices.in

As an Airport Guest Relationship Executive, you will play a vital role in creating memorable experiences for travelers at Kolkata Airport. You will assist guests with their needs and ensure smooth operations to enhance their journey.Key Responsibilities:- **Guest Assistance**: Greet and assist passengers, addressing their queries and concerns with a friendly demeanor.- **Information Provider**: Offer timely information regarding flight schedules, boarding gates, and airport facilities to ensure that guests feel informed and comfortable.- **Problem Resolution**: Actively listen to guest complaints or issues and work towards effective solutions while maintaining a positive attitude.- **Coordination with Staff**: Collaborate with various airport staff and departments to ensure seamless guest experiences, including transportation, security, and baggage handling.- **Feedback Collection**: Gather feedback from passengers to improve services and pass valuable insights to management.Required Skills and Expectations:Candidates should have effective communication skills in both English and the local language, along with a friendly and approachable personality. A strong sense of customer service is crucial, as is the ability to remain calm under pressure. Candidates should be punctual, reliable, and able to work in a fast-paced environment. A high school diploma (10th pass) is required, and previous experience is not mandatory but will be considered an advantage. Enthusiasm and a willingness to learn are essential for success in this role.

We have vacant of 19 Airport Guest Relationship Executive Jobs in Kolkata, Kolkata South, Kolkata, Behala, Kolkata, Barasat Kolkata, Nadia, Uttar Dinajpur, Dakshin Dinajpur, Darjeeling, Howrah, Hooghly, for Freshers Educational Qualification : 12th Pass, 10th Pass, I.T.I., Bachelor of Hotel Management, B.Tech, Other Bachelor Degree Skill Customer Relationship, Airline Operations, Airport Operation, Customer Service, Customer Support, Ground Staff Activities, Guest Handling, Passenger Handling, Ground Operation, Airline Customer Service, Ground Management, Good Communication Skills etc.

We are urgently seeking a dedicated Airport Guest Relationship Executive for the year 2026, located in Siliguri, India. This role is ideal for individuals looking to start their career in customer service within the travel and hospitality sector.The Airport Guest Relationship Executive is responsible for ensuring an exceptional experience for all guests arriving at the airport. You will act as the first point of contact, greeting guests warmly and assisting them with their inquiries.Key responsibilities include:1. **Welcoming Guests**: Greet passengers upon arrival and provide them with necessary information regarding their journey, helping them feel comfortable and valued.2. **Assisting with Inquiries**: Address guest questions and concerns efficiently, providing clear and helpful answers or directing them to the appropriate personnel.3. **Coordinating Services**: Liaise with other airport staff to coordinate services such as transportation and check-in, ensuring a smooth transition for guests from one service to another.4. **Collecting Feedback**: Gather feedback from guests about their experiences to help improve airport services and guest satisfaction.To be successful in this role, candidates must possess strong communication skills, a friendly demeanor, and the ability to work well under pressure. Attention to detail and a passion for customer service are vital. A 10th-grade education is required, with a willingness to learn and grow in a fast-paced environment. Prior experience is not necessary, making this an excellent opportunity for individuals eager to start their career.

We are looking for a Passport Checking Executive in Kolkata. This is a full-time role suitable for fresh graduates who want to start their career in the travel and immigration industry. The main responsibility is to review and validate passport applications to ensure they meet all necessary requirements.Key Responsibilities:1. **Application Review**: Examine passport applications thoroughly to ensure all required documents are complete and valid.2. **Verification Process**: Verify the authenticity of the documents submitted, checking against official databases and resources as needed.3. **Customer Assistance**: Provide support to applicants, answering queries and guiding them through the passport application process.4. **Data Entry**: Maintain accurate records by entering application details into the system, ensuring all information is up-to-date and precise.5. **Compliance Checks**: Ensure that all applications comply with government regulations and policies related to passport issuance.Required Skills and Expectations:Candidates should have a strong attention to detail, as accuracy is crucial in this role. Good communication skills are necessary to assist applicants effectively and provide clear information. Proficiency in using computers and software for data entry is also important. Candidates should be capable of working independently in a fast-paced office environment and managing multiple tasks efficiently. A positive attitude and a willingness to learn will help build a successful career in this field.If you have any queries, you can contact this number- +91 6290979823 (Calling/ Send your CV this WhatsApp number)

We are looking for a Customer Service Executive to join our team in Kolkata. This is a full-time position suited for fresh graduates who have completed their 12th grade. You will be the first point of contact for our customers and play a crucial role in ensuring their satisfaction.Key responsibilities include:1. **Responding to Customer Inquiries**: You will answer customer questions via phone, email, or chat, providing clear and helpful information about our products and services.2. **Resolving Issues**: When customers face problems, you will troubleshoot and provide solutions in a timely manner, ensuring a positive experience.3. **Maintaining Customer Records**: You will keep accurate records of customer interactions and feedback, which will help improve our services.4. **Collaborating with Team Members**: Working closely with your colleagues, you will share insights and strategies to enhance customer satisfaction and streamline processes.To succeed in this role, you should have excellent communication skills in English and your local language, and a friendly, approachable demeanor. You must be patient and attentive, able to listen to customer needs, and provide appropriate solutions. Strong problem-solving skills are essential, along with a willingness to learn and adapt. A positive attitude and dedication to customer service will help you thrive in our supportive work environment.if you have any queries, you can contact this number- +91 8240869441