We are looking for an enthusiastic Airport Guest Relationship Executive who will ensure a pleasant experience for our guests at the airport in Durgapur, India. This role is ideal for someone who is friendly and enjoys helping others.
Key Responsibilities:
- **Guest Assistance:** Greet and assist arriving and departing passengers with their queries, ensuring they feel welcome and supported throughout their airport experience.
- **Information Providing:** Offer accurate information about flight schedules, airport amenities, and transportation options, helping guests navigate the airport easily.
- **Issue Resolution:** Address and resolve any problems or concerns that guests may have during their time at the airport, ensuring a positive experience.
- **Feedback Collection:** Gather feedback from guests regarding their experience, helping the team improve services and address any recurring issues.
Required Skills and Expectations:
Candidates should possess excellent communication skills to engage comfortably with guests. A strong customer service attitude is essential, as the role involves interacting with people from various backgrounds. Attention to detail is crucial for providing accurate information and handling guest inquiries effectively. Candidates must be capable of working in a fast-paced environment and should demonstrate a proactive approach to problem-solving. While prior experience is not necessary, a willingness to learn and adapt is important. Basic computer skills and knowledge of the airport environment will be beneficial.
Experience
0 - 1 Years
No. of Openings
67
Education
10th Pass
Role
Airport Guest Relationship Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 37 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab
Face Interview Location
KOLKATA