We are seeking an enthusiastic Air Ticketing Executive to join our team in Koch Bihar, India. This role is ideal for individuals looking to start their careers in the travel industry. You will play a key part in assisting customers with flight bookings and travel arrangements.
Key Responsibilities:
1. **Flight Bookings**: Handle customer inquiries and assist them in booking domestic and international flight tickets, ensuring accurate information and best fare options.
2. **Customer Support**: Provide excellent customer service by answering queries related to reservations, cancellations, and changes to travel itineraries in a timely manner.
3. **Ticketing Procedures**: Understand and follow the airline ticketing process, including issuing tickets, making adjustments, and adhering to fare rules and regulations.
4. **Record Maintenance**: Maintain accurate records of all bookings and transactions, ensuring a smooth workflow and up-to-date information for future reference.
5. **Collaboration**: Work closely with other departments and team members to ensure a seamless experience for customers from booking to departure.
Required Skills and Expectations:
Candidates should have completed at least their 10th grade and possess strong communication skills, both spoken and written. Attention to detail is essential to ensure bookings are accurate. Basic knowledge of computer applications will be beneficial, and a willingness to learn about airline procedures is expected. Teamwork and a commitment to providing outstanding customer service are crucial for success in this role.
Experience
0 - 1 Years
No. of Openings
42
Education
10th Pass
Role
Air Ticketing Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Mobile Allowance, Internet Allowance, Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab