Customer Support Coordinator 12th Pass Experience Jobs in Gurgaon

Hiring for Lead Generation Executive International Process Location: Sector 18, Gurgaon Process: US Calling (Night Shift)Company Name - Galactic Client Services Pvt. Ltd.Key Responsibilities:Generate qualified leads through cold calling, email campaigns, and other outreach methods.Make outbound calls to introduce our products/services to potential customers.Qualify leads based on specific criteria and set appointments for the sales team.Maintain and update the lead database with accurate information.Follow up with prospects to nurture relationships and move them through the sales pipeline.Provide the sales team with detailed lead insights to support conversion.Track and report on lead generation performance and effectiveness.Analyze data to identify trends and suggest improvements.Collaborate with the marketing team for feedback and insights on campaign performance.Eligibility Criteria:Minimum Education: 12th Pass / High School DiplomaExperience: At least 6 months of experience in lead generation, telemarketing, or US callingMax Salary -20k to 30k ctc+Incentive Benefits: Competitive Salary + Performance-based Incentives Both Side Cab Facility Meal Allowance Career Growth & Learning Opportunities Supportive, Growth-Oriented Environment Interested Candidates: Send your updated CV to: janhvisisodiyawork8@gmail.com WhatsApp/Call: 8959845366

Job descriptionThe mission for the Sales Coordinator is generate invoices, keep track of purchases, interface between deliveries and receivables. This role will be responsible for keeping books / revenue on day to day basis, while also contributing to efforts to scale the after sales support team team.Responsibilities:Be data-driven and maintain rigorous follow-up and engagement with jobs on hand, partners, and customers.Execute on new sales, as well as after sales support.Continuously improve sales strategies and processes using data and feedback.QUALIFICATIONSMultitasking!PERSONAL CHARACTERISTICSImpeccable follow through: never drops the ball and communicates proactively when timelines need to be pushed.Thoughtful *and* fast: Understands that speed is a competitive advantage and always strives to hit their goals 10x faster than expected.Data-driven: knows what metrics matter and can analyze them.Customer obsessed: laser focused on providing value.Soft spoken, can listen to the complainant.

Location: Gurgaon, Udyog Vihar Phase IVShift: Night Shift Process: Inbound VoiceResponsibilities: Managing incoming calls and customer service inquiries Identifying and assessing customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Resolves product or service problems by clarifying the customers complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution. Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies.RegardsHR Team Arshdeep Send Updated CV