Customer Service Representative Job Vacancies in Odisha

As an Airline Customer Service Representative, you will play a vital role in ensuring that passengers have a smooth and pleasant experience with our airline. You will assist customers with their inquiries, booking processes, and support during their travel.**Key Responsibilities:**- **Assist Passengers:** Provide friendly and knowledgeable assistance to customers about flight schedules, ticket prices, and airport services to help them plan their journeys.- **Handle Reservations:** Manage flight bookings, changes, and cancellations efficiently while ensuring that all customer information is accurate in the system.- **Resolve Issues:** Address customer complaints and issues promptly, offering solutions or escalation as needed to ensure satisfaction.- **Check-in Support:** Guide passengers through the check-in process, ensuring they understand ticketing information and necessary travel documents.- **Flight Information:** Keep customers informed about flight delays, cancellations, and gate changes, providing timely updates for their convenience.Required skills and expectations for this position include:- **Communication Skills:** You should have excellent verbal communication to interact with customers clearly and politely.- **Customer Service Focus:** A strong desire to help others and the ability to handle customer concerns effectively is important.- **Basic Computer Knowledge:** Familiarity with computers and basic software applications is essential to manage bookings and customer data.- **Team Player:** Being cooperative and supportive within a team environment to ensure smooth operations is crucial.- **Adaptability:** Flexibility to handle various situations and a willingness to learn will help you succeed in this role. If you are enthusiastic about helping customers and are ready to start your career in the airline industry, we encourage you to apply.

We are searching for an enthusiastic Airline Customer Service Representative to join our team in Bhubaneswar, India. This entry-level position is perfect for those looking to start their career in the airline industry and will involve assisting customers with their travel needs.Key Responsibilities:1. Customer Assistance: Greet customers at the airport or over the phone, helping them with inquiries, ticket bookings, and travel information.2. Problem Resolution: Address customer complaints and concerns promptly, ensuring a positive travel experience and maintaining customer satisfaction.3. Ticketing and Check-In: Process ticket purchases and assist passengers during check-in, making sure all procedures are followed accurately to avoid delays.4. Flight Information: Provide passengers with up-to-date information about flight schedules, delays, and gate changes, ensuring they are informed throughout their journey.5. Coordination with Staff: Work closely with other team members and departments to ensure smooth operations and effective communication for passenger needs.Required Skills and Expectations:Candidates should have a high school education (10th pass) and be eager to learn. Strong communication skills are essential, as you will interact with diverse customers daily. A friendly demeanor and the ability to stay calm under pressure are important for resolving issues effectively. Basic computer skills are needed for ticketing and logging customer interactions. Flexibility to work varied shifts is expected, as the airline operates around the clock.

- Interact with customers to provide information and address inquiries: As a Customer Representative, you will be responsible for engaging with customers through various communication channels to assist them with their queries and provide them with accurate information about products or services.- Handle customer complaints and resolve issues: You will be expected to receive and address customer complaints promptly, finding effective solutions to ensure customer satisfaction and retention.- Process orders and manage customer accounts: Your role will involve processing customer orders, updating account information, and ensuring that all transactions are accurately recorded in the system.- Assist customers with product or service-related issues: You will need to have a good understanding of the products or services offered by the company in order to effectively assist customers with any issues they may encounter.- Maintain customer satisfaction and strive for a positive customer experience: It is crucial for you to ensure that customers are satisfied with the service they receive, going above and beyond to create a positive experience for them.Required skills and expectations:1. Good communication skills: You should have excellent verbal and written communication skills to effectively interact with customers and convey information clearly.2. Problem-solving abilities: Being able to think on your feet and find solutions to customer issues is essential in this role.3. Patience and empathy: Demonstrating patience and empathy towards customers, especially in challenging situations, is key to building strong customer relationships.4. Basic computer knowledge: Familiarity with basic computer applications and the ability to navigate software programs is necessary for this role.5. Ability to work in a team: Collaborating with colleagues and working together to achieve common goals is an important aspect of this role.

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.Customer Service Representative Responsibilities:Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and requests.Keeping records of customer interactions, transactions, comments, and complaints.Communicating and coordinating with colleagues as necessary.Providing feedback on the efficiency of the customer service process.Managing a team of junior customer service representatives.Ensure customer satisfaction and provide professional customer support.Customer Service Representative Requirements:High school diploma, general education degree, or equivalent.Ability to stay calm when customers are stressed or upset.Comfortable using computers.Experience working with customer support.

We are looking for FRESHERS candidates for E-commerce customer support voice process job. Handle calls from customers or clients and provide them with a solution to their queries. Giving a resolution to the customers or clients should be the whole and sole responsibility. The executive will be only single point contact for customers so the below skills are a must; Pursuing candidates can ignore this mail. Reach office by 12 PM on 12.02.2025 Carry Resume and aadhar card Tech Mahindra Ltd, Plot No S1, Maitri Vihar, Infront of Lemon Tree Hotel, CSPUR ,Bhubaneswar , Odisha- 751023- Empathy towards the customer- Problem Solving Skills- Excellent Communication -Minimum Edu Graduation Education should be completed. -Rotational shift(should be comfortable with night shift) will be there. -Good Communication Skills with English and Hindi (Both are compulsory) Only one side cab given for night shift Job Type: Permanent Pay: 13,200.00 per month Benefits: Health insurance Paid sick time Provident Fund Schedule: Day shift Morning shift Night shift Rotational shift Language: English (Preferred) Hindi (Preferred)

We are bulk manufacturing apparels company. So we need a person who can handle client by his/her problem solving skills and handle the client efficiently with confidence and good communication.

Job Overview:We are seeking dedicated banking professionals to join our team and support financial operations, customer service, and business development. The ideal candidate will be responsible for handling transactions, providing financial advice, and ensuring compliance with banking regulations.Key Responsibilities:Assist customers with account management, transactions, and inquiriesProcess deposits, withdrawals, loans, and other banking operationsPromote financial products and services to enhance customer experienceMaintain accurate records and ensure compliance with banking policiesCollaborate with teams to streamline processes and improve service delivery.Requirements:Strong communication and customer service skillsKnowledge of banking procedures and financial regulationsAbility to work efficiently in a fast-paced environmentExperience in banking or finance is preferredHow to Apply:Interested candidates can submit their resume to [recruiterppm@gmail.com]. Join us in shaping the future of financial services!

Dear Candidates,Greetings from Rightfit Resources!We are hiring for the following role:Customer Service Representative Salary: 12,000 to 55,000 per month Qualification: Fresher / ExperiencedIf you are passionate, motivated, and looking to join a dynamic team, we want to hear from you! Apply now and take your career to the next level with Rightfit Resources.How to Apply: Job Apply:-https://forms.gle/Z5AttdqEpRC2VCZ6AFor more information, visit our official website.Note: Only shortlisted candidates will be contacted for the interview process.

Greet and interact with visitors to provide a warm and welcoming experience.Address customer queries related to games, activities, and facilities promptly and professionally.Assist visitors in understanding and participating in games and activities.Promote and cross-sell games, packages, and other offerings to maximize customer engagement.Ensure customer safety by monitoring trampoline park activities and enforcing safety guidelines.Provide information about rules, safety instructions, and game mechanics to visitors.Handle minor troubleshooting for games and escalate technical issues as needed.Maintain a clean, organized, and safe environment for customers.Gather feedback from customers to continuously improve service delivery.

We are looking for 2 Retails sales girl/Boy Posts in Bargarh,Sales Executive,Retail Executive,Customer Service Representative, with knowledge in Sales Executive,Retail Executive, Customer Service Representative and Required Educational Qualification is : Higher Secondary. job Location Dungripali. Extra facility - FOOD & Stay , Monthly 2 paid leave and Sunday Half day working

60 Decibels, a global social impact measurement company, is urgently seeking Research Assistants fluent in Oriya to join our team. We have an immediate need for individuals with a background in customer service, call center operations, or enumerator roles. As a Research Assistant, you will play a vital role in collecting high-quality data for our projects, contributing to social impact measurement in the social sector.Responsibilities will include conducting surveys and interviews in Oriya, administering questionnaires using designated survey tools, and collaborating with the project team to meet project goals and timelines. It is crucial to maintain strict data confidentiality and adhere to ethical guidelines throughout the data collection process. We are looking for candidates with strong attention to detail, excellent communication skills, and an understanding of the dynamics of the social sector.To be considered for this role, fluency in Oriya (both written and spoken) is essential, along with previous experience in customer service, call center operations, or enumerator roles. Familiarity with data collection methodologies and tools is preferred. As a remote position, you will need access to a reliable internet connection and a computer or mobile device. This is an excellent opportunity to contribute to meaningful projects and make a positive impact.

Tele calling requires patience, persuasiveness, and persistence. It's also important to have excellent communication and typing skills, alongside the ability to perform in an office setting. Most importantly, tele calling is all about building repeat business through good customer relations.

Available Job Location : Delhi, Patna, Darbhanga, Lucknow, Varanasi, Kanpur, Ranchi, Deoghar, Kolkata, Bhubaneswar, Bhopal, Indore.JOB RESPONSIBILITIESThe following responsibilities are associated with this job role: Assist passengers with self-service check-in kiosks Inspect and verify passenger documentation Issue boarding passes and reschedule passengers affected by flight interruptions or cancellations Manage passenger baggage processing including handling and fee calculation if applicable Assist passengers as needed through arrival and check in processes including support for passengers with special requirements such as unaccompanied minors (UM), VIP passengers and passengers needing wheelchair assistance Direct passengers through Customs, Immigration, and quarantine as required Make public address announcements as required Assist colleagues in other areas of the airport to ensure that wheelchairs, strollers and gate checked bags (cleared through security) are made available for loading upon departure and delivery to passengers upon arrival Comply with all UK/Ireland/EU legislation as well as airport authority and carrier security requirements Comply with Swissport Standard Operating Procedures (SOPs) Operate computers and specialist equipment such as air-bridge, scanners and airline specific software Produce work-related documentation when required Maintain the highest standards of safety and security at all timesCriteria needed for this jobAge : 18 years to 28 yearsQualification: 12th Pass or Above Male and Female both can apply.Communication: Good in Hindi and EnglishSalary: 21,000/- to 25,000/-

Keep update product knowledge.Should be Computer Knowledge.Team Handling

We are looking for a customer-oriented service representative.A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.The best CSRs are genuinely excited to help customers. Theyre patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they dont have enough information to answer customer questions or resolve complaints.The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.You will receive your job Description and responsibilities during your interview process. The Interview will be conducted through online Skype, Are you familiar with Skype to undergo the job interview section ?

We are looking for a dedicated Airport Executive to join our team in Bhubaneswar. This role is ideal for individuals who are eager to start their career in the aviation industry. As an Airport Executive, you will be responsible for ensuring a smooth experience for travelers at the airport.Key Responsibilities:- **Passenger Assistance:** Provide help to passengers with check-ins, boarding, and luggage handling to ensure a pleasant travel experience.- **Information Services:** Offer accurate information to travelers about flights, terminal services, and airport facilities, promoting customer satisfaction.- **Managing Documentation:** Assist in verifying travel documents and boarding passes to facilitate a secure boarding process for flights.- **Coordination with Airlines:** Work closely with airlines to communicate passenger needs and ensure that operations run smoothly.Required Skills and Expectations:Candidates should have a positive attitude and excellent communication skills to interact effectively with passengers and staff. Attention to detail is essential, as you will handle important documents and manage passenger queries. Being a team player is crucial, as you may work with various departments to ensure all tasks are completed efficiently. A willingness to learn and adaptability in a fast-paced environment is expected. The ideal candidate should have passed their 10th grade and possess a strong commitment to customer service.

- Handle customer inquiries and provide information about flights, ticket prices, schedules, and services offered by the airline: As an Airline Customer Service Representative, you will be responsible for assisting customers with any questions or concerns they may have regarding their travel plans. This includes providing details about available flights, ticket prices, departure and arrival times, and any additional services that the airline offers.- Assist customers with booking and reservations: You will be expected to help customers book flights, make reservations, and process payments for their tickets. This requires strong attention to detail and the ability to navigate booking systems efficiently.- Resolve customer complaints and issues: In this role, you will need to address any complaints or problems that customers may have, such as flight delays, lost luggage, or issues with their tickets. You must be able to remain calm under pressure and work to find solutions that satisfy the customer.- Provide support during check-in and boarding processes: You will assist customers with check-in procedures at the airport, help them with boarding, and ensure that they have a smooth and pleasant travel experience. This may involve coordinating with other airline staff and ground crew as needed.- Strong communication skills: You must have excellent verbal and written communication skills to interact effectively with customers and colleagues. Being able to speak multiple languages is a plus.- Ability to work under pressure: This role can be fast-paced and demanding, especially during peak travel times. You must be able to work efficiently and stay organized while handling multiple customer inquiries and tasks simultaneously.

We are looking for a Customer Care Representative to handle customer inquiries, provide product information, resolve issues, and ensure customer satisfaction. The ideal candidate will have excellent communication skills, both verbal and written, as well as a customer-focused approach.Responsibilities:- Handle inbound and outbound customer calls in a professional manner- Provide product information and technical support- Resolve customer complaints and issues in a timely manner- Maintain accurate records of customer interactions

As an Airline Customer Service Representative, you will play a vital role in ensuring a positive experience for airline passengers. Your responsibilities will include:- **Customer Assistance**: You will greet customers, answer their questions, and provide information about flights, schedules, and services to help them with their travel plans.- **Check-In Support**: You will assist passengers during the check-in process, ensuring they have the necessary documents and helping with baggage drop.- **Problem Resolution**: If issues arise, such as flight delays or cancellations, you will communicate with passengers, provide updates, and suggest alternatives to resolve their concerns efficiently.- **Booking Management**: You will handle flight reservations, changes, and cancellations, ensuring accurate data entry and adherence to airline policies.- **Payment Processing**: You will assist with the payment of ticket fares and additional services, ensuring all transactions are secure and correctly processed.To succeed in this role, you should possess strong communication skills to interact effectively with customers and team members. A good understanding of basic computer applications is necessary for managing bookings and handling customer inquiries. Flexibility is essential, as you may need to work various shifts, including weekends and holidays. Being friendly, patient, and attentive to details are qualities that will help you provide excellent customer service. A willingness to learn and adapt in a fast-paced environment is also important for this position.

We are looking for a Data Entry Clerk to type information into our database from paper documents. The ideal candidate will be computer savvy and a fast typist with a keen eye for detail. You will report to a data manager or another senior data team member. Understanding of data confidentiality principles is compulsory.The company will rely on you for having accurate and updated data that are easily accessible through a digital database.ResponsibilitiesTransfer data from paper formats into computer files or database systems using keyboards, data recorders or optical scannersType in data provided directly from customersCreate spreadsheets with large numbers of figures without mistakesVerify data by comparing it to source documentsUpdate existing dataRetrieve data from the database or electronic files as requestedPerform regular backups to ensure data preservationSort and organize paperwork after entering data to ensure it is not lostRequirements and skillsProven experience as data entry clerkFast typing skills; Knowledge of touch typing system is strongly preferredExcellent knowledge of word processing tools and spreadsheets (MS Office Word, Excel etc.)Working knowledge of office equipment and computer hardware and peripheral devicesBasic understanding of databasesGood command of English both oral and written and customer service skillsGreat attention to detailHigh school degree or equivalentYou will receive your job Description and responsibilities during your interview process. The Interview will be conducted through online Skype, Are you familiar with Skype to undergo the job interview section ?

We are looking for a focused data entry clerk to continuously update our company's databases. The data entry clerk will liaise with and follow up with employees within the company as well as with customers to collect information. The data entry clerk will capture the data into relevant databases in a timely and accurate manner. You will identify and correct errors, and swiftly bring them to the attention of relevant parties where necessary.To do well in this job, you should collect information and capture data promptly to ensure the business databases are current to accurately reflect its developments, updates and transactions. Top candidates will be focused, diligent, energetic and have good peoples skills.Data Entry Clerk Responsibilities:Gathering invoices, statements, reports, personal details, documents and information from employees, other departments and clients.Scanning through information to identify pertinent information.Correcting errors and organizing the information in a manner that will optimize swift and accurate capturing.Creating accurate spreadsheets.Entering and updating information into relevant databases.Ensuring data is backed up.Informing relevant parties regarding errors encountered.Storing hard copies of data in an organized manner to optimize retrieval.Handling additional duties from time to time.Data Entry Clerk Requirements:High school diploma.1+ years experience in a relevant field.Good command of English.Excellent knowledge of MS Office Word and Excel.Strong interpersonal and communication skills.Ability to concentrate for lengthy periods and perform accurately with adequate speed.Proficient touch typing skills.

Dear Candidate,Greeting From Right Fit Resources OPC PVT LTD,we are urgently hiring !!!POSITION: - Customer Service RepresentativeQUALTIFICATION: - 10th Pass/fail, 12th Pass/fail, Any GraduateSALARY: - 10,000 to 35,000LOCATION: - bhubaneswar All over odisha, all over india EXPERIANCE: - FRESHER / EXPERINACEDJob Description:Customer service representatives are responsible for answering customer questions and resolving customer problems. They may work in a variety of settings, such as call centers, offices, or retail stores. Customer service representatives must have strong communication skills and problem-solving skills. They must also be patient and able to work independently and as part of a team.CONTACT PERSON: HR

Airport customer service representatives are responsible for working on the phone and in person to provide information about travel plans for customers. This could involve giving the customer information about arrival and departure times, reserving tickets with a particular airline, and a wide variety of other topics. Available Job Location : Delhi, Patna, Darbhanga, Lucknow, Varanasi, Kanpur, Ranchi, Deoghar, Kolkata, Bhubaneswar, Bhopal, Indore.JOB RESPONSIBILITIESThe following responsibilities are associated with this job role: Assist passengers with self-service check-in kiosks Inspect and verify passenger documentation Issue boarding passes and reschedule passengers affected by flight interruptions or cancellations Manage passenger baggage processing including handling and fee calculation if applicable Assist passengers as needed through arrival and check in processes including support for passengers with special requirements such as unaccompanied minors (UM), VIP passengers and passengers needing wheelchair assistance Direct passengers through Customs, Immigration, and quarantine as required Make public address announcements as required Assist colleagues in other areas of the airport to ensure that wheelchairs, strollers and gate checked bags (cleared through security) are made available for loading upon departure and delivery to passengers upon arrival Comply with all UK/Ireland/EU legislation as well as airport authority and carrier security requirements Comply with Swissport Standard Operating Procedures (SOPs)Criteria needed for this jobAge : 18 years to 28 yearsQualification: 12th Pass or Above Male and Female both can apply.Communication: Good in Hindi and EnglishSalary: 21,000/- to 25,000

Airport customer service representatives are responsible for working on the phone and in person to provide information about travel plans for customers. This could involve giving the customer information about arrival and departure times, reserving tickets with a particular airline, and a wide variety of other topics. Available Job Location : Delhi, Patna, Darbhanga, Lucknow, Varanasi, Kanpur, Ranchi, Deoghar, Kolkata, Bhubaneswar, Bhopal, Indore.JOB RESPONSIBILITIESThe following responsibilities are associated with this job role: Assist passengers with self-service check-in kiosks Inspect and verify passenger documentation Issue boarding passes and reschedule passengers affected by flight interruptions or cancellations Manage passenger baggage processing including handling and fee calculation if applicable Assist passengers as needed through arrival and check in processes including support for passengers with special requirements such as unaccompanied minors (UM), VIP passengers and passengers needing wheelchair assistance Direct passengers through Customs, Immigration, and quarantine as required Make public address announcements as required Assist colleagues in other areas of the airport to ensure that wheelchairs, strollers and gate checked bags (cleared through security) are made available for loading upon departure and delivery to passengers upon arrival Comply with all UK/Ireland/EU legislation as well as airport authority and carrier security requirementsNeed more details contact Hr : ( 9647''402''936 ) Comply with Swissport Standard Operating Procedures (SOPs) Operate computers and specialist equipment such as air-bridge, scanners and airline specific softwareAge : 18 years to 28 yearsQualification: 12th Pass or Above Male and Female both can apply.Communication: Good in Hindi and EnglishSalary: 21,000/- to 25,000Need more details contact Hr

We are Hiring for the position of Air Ticketing / Ground Staff / Cabin Crew Key Responsibilities:Welcome passengers on board and direct them to their seats.Providing Information and safety procedures to the passengersChecking all seat belts and galleys are secure prior to take-off.Making announcements on behalf of the pilot and answering questions during the flightServing meals and refreshments;Selling duty-free goods and advising passengers of any allowance restrictions in force at their destination;Reassuring passengers and ensuring that they follow safety procedures correctly in emergency situations.Providing first aid facilityTicketing and maintenanceTechnical helpSKILLS:*Strong verbal communication skills*Excellent PersonalityQualification: 12th pass & abovePOSITION:- Air Ticketing / Ground Staff / Cabin Crew / technicalSALARY:- 21,000/- TO 25,800 ADVANTAGES:-1. OPPORTUNITY TO JOIN THE FASTEST GROWING ORGANIZATION.2. AFTER COMPLETING 15-18 MONTHS YOU CAN APPLY IN ANY RESPECTIVE DEPT RELATED TO YOUR FIELD.Available Job Location : Delhi, Patna, Darbhanga, Lucknow, Varanasi, Kanpur, Ranchi, Deoghar, Kolkata, Bhubaneswar, Bhopal, Indore.