Airline Customer Service Representative - Full Time - Freshers

We are looking for an enthusiastic Airline Customer Service Representative in Baleswar, India. This full-time role is ideal for freshers who have completed their 10th grade and are eager to start a career in the airline industry.

Key Responsibilities:

- **Assist Passengers**: Greet and help travelers with their questions and needs at the airport, ensuring a smooth travel experience.

- **Booking Support**: Help customers with ticket bookings, changes, and cancellations, providing clear and accurate information.

- **Handle Complaints**: Listen to passenger concerns and resolve issues promptly, ensuring customer satisfaction and maintaining a positive image for the airline.

- **Provide Information**: Offer details about flight schedules, amenities, and services available, keeping passengers well-informed.

- **Coordinate with Team**: Work alongside other staff members to ensure efficient operations and seamless customer service.

Required Skills and Expectations:

Candidates should have strong communication skills to effectively interact with passengers. A friendly and positive attitude is essential to create a welcoming environment. Good problem-solving abilities are needed to handle customer issues professionally. Basic computer skills are required for managing bookings and information. Being a team player and showing readiness to learn will ensure success in this position.

• Experience

  Fresher

• No. of Openings

  33

• Education

  10th Pass

• Role

  Airline Customer Service Representative

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 36 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab

• Face Interview Location

  kolkata