Fresher Customer Service Representative Jobs

Company name :- Logistics NowCustomers service roleTarget based jobNeed 1 year experience into customer service Hindi - Good , english - mid level Payout - 7000 as of now Salary - 25000 CTC 22000Shift timings - 9.30am - 6.30am2nd and 4th sat offInterview rounds - 2 rounds virtual and 3rd round Age 30 Documents all mandatory - for experience candidate.Graduation is mandatory.

We are looking for a dedicated Customer Support Representative to join our team. This role is perfect for those who enjoy helping people and solving problems, especially fresh graduates looking for their first job opportunity. As a Customer Support Representative, you will assist customers with their inquiries and ensure they have a positive experience.**Key Responsibilities:**- **Handle Customer Inquiries:** Respond to customer questions via phone, email, or chat, providing accurate information and helpful solutions.- **Resolve Issues:** Troubleshoot and resolve customer complaints efficiently, ensuring a satisfactory outcome.- **Maintain Customer Records:** Update and manage customer information in our database to keep track of interactions and resolutions.- **Deliver Excellent Service:** Strive to exceed customer expectations by providing prompt and friendly support.- **Collaborate with Team Members:** Work closely with colleagues to ensure that all customer needs are met and to share knowledge for continuous improvement.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential for interacting with customers clearly and effectively.- **Problem-Solving Ability:** A proactive approach to identifying issues and finding solutions is crucial for this role.- **Attention to Detail:** You should be thorough in your work and able to accurately record information.- **Adaptability:** Being flexible and open to learning new processes and technologies is important in a constantly changing environment.- **Basic Computer Skills:** Proficiency in using computers and software applications to assist customers and document interactions is necessary.This is a full-time work-from-home position located in Kalyan Dombivali, and we welcome applications from recent graduates who meet the educational requirement of a 12th pass.

As an Airline Customer Service Representative, you will play a crucial role in ensuring a positive experience for our passengers. Your primary responsibilities will include the following:- **Assist Passengers**: Respond to inquiries about flights, schedules, and services, providing accurate information to help passengers make informed decisions.- **Manage Reservations**: Handle booking changes, cancellations, and refunds efficiently to ensure that customer needs are met promptly.- **Check-In Support**: Guide passengers through the check-in process, ensuring all necessary steps are completed smoothly at the airport.- **Handle Complaints**: Address passenger complaints and concerns with empathy and professionalism, working towards a satisfactory resolution.- **Provide Information**: Share details about airline policies, baggage allowances, and travel regulations, ensuring passengers have the necessary information before their journey.To be successful in this role, you should have the following skills and expectations:- **Communication Skills**: Effectively communicate with passengers in a clear and friendly manner, both verbally and in writing.- **Problem-Solving Abilities**: Quickly identify issues and think critically to provide solutions, enhancing the passenger experience.- **Team Player**: Work collaboratively with colleagues to ensure efficient service delivery and a supportive work environment.- **Attention to Detail**: Ensure that all information provided to passengers is accurate and complete to avoid misunderstandings.- **Basic Computer Skills**: Familiarity with standard office software to manage bookings and communicate effectively.A positive attitude and willingness to learn are essential, especially for those with little to no experience in the industry.

Job Description:We are Hiring Customer Service RepresentativeJob Type: Full-time (100% Field Job)Plus - Pf & EsiPlus: Attractive Performance Incentive + BonusPlus : Accomodation Will Be ProvidedKey Responsibilities:Field Visits to Identify Prospective Borrowers & Self-help Groups (shgs).Handling the Loan Lifecycle (kyc, Documentation, and Disbursement).Ensuring Timely Collection of Loan Installments.Building Strong Community Relationships.Location - have to Relocate Within 50-100km from Home LocationExperience: Freshers Welcome! (prior Field Sales/banking Experience is a Plus).Mandatory: Must Own a Two-wheeler with a Valid Driving License

We are looking for a Customer Support Representative to join our team in Thane West. This role is ideal for someone who is enthusiastic about helping customers and has a positive attitude. **Key Responsibilities:**- **Assisting Customers**: Provide support to customers by answering their questions and resolving issues they may have with products or services.- **Handling Inquiries**: Respond to customer inquiries via phone, email, or in-person, ensuring timely and accurate information is provided.- **Documenting Interactions**: Keep a record of customer interactions and transactions, ensuring that information is easily accessible for follow-up.- **Collaborating with Team Members**: Work closely with other team members to ensure customer satisfaction and share insights that may improve service.- **Maintaining Product Knowledge**: Stay informed about our products and services to provide accurate information and guidance to customers.**Required Skills and Expectations:**Candidates should have a minimum of a 10th-grade education and ideally have some experience in customer service, although freshers are also welcome to apply. Strong verbal and written communication skills are essential to effectively assist customers. The ability to remain calm and patient in challenging situations is crucial. Candidates should be detail-oriented, able to multitask, and have basic computer skills. A willingness to learn and adapt to new processes is a must, as well as a strong sense of teamwork and responsibility.

As a Front Desk Representative, you will be the first point of contact for visitors and clients. Your role is crucial in creating a positive impression of the company. **Key Responsibilities:**- **Greet Visitors:** Welcome guests warmly and assist them with their inquiries, ensuring a friendly atmosphere from the moment they arrive.- **Manage Calls:** Answer phone calls promptly, directing them to the appropriate department or taking messages as needed, ensuring smooth communication.- **Handle Appointments:** Schedule and manage appointments for staff members, maintaining an organized calendar to enhance efficiency.- **Maintain Reception Area:** Keep the front desk and waiting area tidy and presentable, reflecting professionalism and attention to detail.- **Process Mail and Packages:** Receive, sort, and distribute incoming mail and packages, ensuring efficient handling of office correspondence.**Required Skills and Expectations:**Candidates should possess excellent communication skills to interact effectively with diverse individuals. A friendly demeanor and professionalism are essential to create a welcoming environment. Basic computer skills, including familiarity with office software, are important for managing schedules and records. Attention to detail is necessary for maintaining an organized front desk and handling documents accurately. Candidates should be adaptable, able to handle multiple tasks simultaneously, and provide exceptional customer service. Flexibility in working hours is also expected as the role demands full-time commitment in a work-from-office setting. Experience is not required, making this a great opportunity for freshers.

Key ResponsibilitiesCustomer Interaction: Handle incoming calls, messages, and emails from customers in a professional and timely manner.Issue Resolution: Troubleshoot, investigate, and resolve customer complaints or queries to ensure complete satisfaction.Product Knowledge: Maintain a deep understanding of our services/products to guide candidates/customers effectively.Record Keeping: Document customer inquiries, feedback, and escalations accurately in the system database.Relationship Building: Build sustainable relationships and trust with customer accounts through open and interactive communication.Key Skills & CompetenciesStrong verbal and written communication skills.Active listening and empathetic problem-solving ability.Customer relationship management and handling skills.Ability to multi-task, prioritize, and manage time effectively.Basic computer literacy and keyboard proficiency.Requirements & QualificationsEducation: Minimum 12th Pass / Higher Secondary (Graduation preferred).Experience: Freshers (0 years) to 2 years of experience in Call Center / BPO / ITES environment.Language: Proficiency in English and Hindi (or local language).Work Type: Full Time (Work from Office).

Hi,this is a opportunity of customer support representative and in night shift so only apply if you are okay to work in night shifts.Food, accommodation will be provided by the company. Those interested can connect me on WhatsApp

Graduate Freshers Minimum 1 year experience in international bpo Comfortable with night shift Both sides cab facility

We are looking for a dedicated Customer Service Representative in Bangalore, India, to assist our clients with their inquiries and ensure their satisfaction. This is a full-time office role for individuals with 0 to 1 year of experience.Key Responsibilities:- **Responding to Customer Inquiries**: You will handle calls, emails, and chats from customers, answering questions about products, services, and orders.- **Problem Solving**: You will resolve customer issues by providing accurate information and finding effective solutions, ensuring a positive experience.- **Documentation**: Maintain clear records of customer interactions and transactions, updating the system with relevant details for future reference.- **Feedback Collection**: Gather and report customer feedback to help improve services and address any recurring issues.Required Skills and Expectations:Candidates should have strong communication skills and a positive attitude toward helping others. You should be able to listen carefully to customers and understand their needs. A basic understanding of computer programs and the ability to learn quickly are important. Being able to work well in a team while also managing individual responsibilities is essential. You should be open to feedback and eager to improve your customer service skills continuously. A high school diploma is required for this position, and full-time availability is expected.

We are seeking a Customer Service Associate to join our team in Mumbai. In this role, you will be the first point of contact for our customers, helping them with their inquiries and ensuring a positive experience.**Key Responsibilities:**- **Customer Support:** Respond to customer questions via phone, email, or chat, providing timely and accurate information.- **Issue Resolution:** Handle complaints and issues effectively, working to resolve them to the customers satisfaction while following proper procedures.- **Product Knowledge:** Maintain a good understanding of our products and services to provide correct information and guidance to customers.- **Data Entry:** Accurately log customer interactions and feedback in our systems to help improve services and recordkeeping.- **Collaboration:** Work closely with other teams to address complex customer issues and contribute to team goals.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential to interact with customers effectively.- **Problem-Solving Abilities:** A proactive approach to identify issues and find solutions quickly enhances customer satisfaction.- **Team Player:** Willingness to work collaboratively with coworkers to improve service quality and team performance.- **Adaptability:** Ability to thrive in a fast-paced environment and adjust to changing priorities or demands.- **Basic Computer Skills:** Familiarity with computer systems and software is important for data entry and communication tasks.- **Positive Attitude:** A friendly and helpful demeanor is crucial for ensuring a great customer experience. This is a full-time position, and you will be required to work from the office. No prior experience is necessary, making this a great opportunity for freshers.

Qualification: Bachelor's Degree in Social Work (BSW) is mandatory. Candidates from related fields such as Sociology, Psychology, Community Development, Rural Development, or Humanities may also apply. Fresh graduates with relevant internship or volunteer experience are encouraged to apply.Role Overview:The Program Associate will be responsible for supporting the planning, implementation, monitoring, and documentation of community development programs. The role involves extensive stakeholder engagement, field visits, institutional coordination, and outreach activities to ensure the successful execution of organizational initiatives.Key Responsibilities:Institutional Collaborations & PartnershipsBuild and maintain relationships with schools, colleges, NGOs, corporate partners, and community organizations.Coordinate meetings, presentations, and collaborative activities with stakeholders.Support volunteer recruitment, internship engagement, and institutional outreach efforts.Field Visits & Program ExecutionConduct regular field visits to monitor ongoing projects and collect feedback from beneficiaries.Assist in organizing workshops, training sessions, awareness campaigns, and community events.Ensure smooth implementation of programs and address operational challenges when required.Marketing & OutreachSupport online and offline outreach initiatives to increase awareness about organizational programs.Represent the organization at events, networking opportunities, and stakeholder meetings.Assist in community mobilization and participant engagement activities.Documentation & ReportingMaintain accurate records of project activities, beneficiary data, and attendance.Prepare field reports, impact stories, case studies, and program updates.Support monitoring and evaluation through data collection and reporting.Required Skills: Strong communication, interpersonal, organizational, and reporting skills; proficiency in MS Office and Google Workspace; willingness to travel within Mumbai; and a genuine passion for social impact and community development.

We are looking for a Customer Support Representative to join our team in Vadodara. This role is ideal for individuals with a passion for helping others, whether you are starting your career or bringing some experience. You will assist customers with their inquiries and ensure their satisfaction, contributing to a positive experience.Key Responsibilities:- **Assist Customers:** Respond to customer inquiries via phone, email, or chat, providing prompt and clear answers to their questions.- **Resolve Issues:** Identify and troubleshoot customer problems, working to resolve issues quickly and efficiently while maintaining a positive attitude.- **Document Interactions:** Keep accurate records of customer interactions and feedback in our systems to help improve services and products.- **Collaborate with Team:** Work closely with other team members and departments to share information and ensure that customers receive the best support possible.Required Skills and Expectations:Candidates should have good communication skills in English and preferably one or more local languages. A friendly and patient demeanor is essential, as you will deal with various customer inquiries. Ability to work well under pressure, strong problem-solving skills, and a willingness to learn are crucial for this role. A basic understanding of computers and navigating software applications is also necessary. You should be a team player, eager to assist others, and committed to delivering a high level of customer service.

We are searching for an enthusiastic Airline Customer Service Representative to join our team in Bhubaneswar, India. This entry-level position is perfect for those looking to start their career in the airline industry and will involve assisting customers with their travel needs.Key Responsibilities:1. Customer Assistance: Greet customers at the airport or over the phone, helping them with inquiries, ticket bookings, and travel information.2. Problem Resolution: Address customer complaints and concerns promptly, ensuring a positive travel experience and maintaining customer satisfaction.3. Ticketing and Check-In: Process ticket purchases and assist passengers during check-in, making sure all procedures are followed accurately to avoid delays.4. Flight Information: Provide passengers with up-to-date information about flight schedules, delays, and gate changes, ensuring they are informed throughout their journey.5. Coordination with Staff: Work closely with other team members and departments to ensure smooth operations and effective communication for passenger needs.Required Skills and Expectations:Candidates should have a high school education (10th pass) and be eager to learn. Strong communication skills are essential, as you will interact with diverse customers daily. A friendly demeanor and the ability to stay calm under pressure are important for resolving issues effectively. Basic computer skills are needed for ticketing and logging customer interactions. Flexibility to work varied shifts is expected, as the airline operates around the clock.

We are seeking an Airline Customer Service Representative in Kolkata, India. This entry-level position is perfect for individuals looking to start their career in the airline industry. You will assist passengers with flight-related inquiries and ensure a positive travel experience. Key Responsibilities include:1. **Assist Passengers**: Provide support to travelers with booking, check-in, and boarding processes, ensuring they have accurate and timely information.2. **Handle Inquiries**: Respond to customer questions via phone, email, or in person, addressing concerns related to flights, schedules, and services, creating a welcoming atmosphere.3. **Resolve Issues**: Quickly identify and resolve any problems that may arise during the travel experience, including cancellations, delays, or lost luggage, ensuring passenger satisfaction.4. **Maintain Records**: Keep accurate records of customer interactions and transactions, documenting any issues or feedback for future reference, which helps improve service quality.5. **Collaborate with Staff**: Work closely with other airline personnel to ensure smooth operations and an enjoyable experience for passengers.Required skills and expectations include:Applicants should have excellent communication skills, both verbal and written, to interact effectively with customers. A friendly and approachable demeanor is essential for building rapport. Basic computer skills are necessary for managing bookings and inquiries. The ideal candidate should be a team player, ready to learn, and handle a fast-paced environment with patience and professionalism. A high school diploma (10th pass) is required, and previous experience is not mandatory but a willingness to grow in customer service is essential.

As an Airline Customer Service Representative based in Patna, you will play a vital role in ensuring a positive experience for airline passengers. This position is ideal for individuals looking to start their career in the airline industry.**Key Responsibilities:**- **Assist Passengers:** Greet and help passengers with their travel inquiries, ensuring they have a pleasant experience from the moment they arrive at the airport.- **Manage Reservations:** Handle booking changes, cancellations, and ticketing processes, providing accurate information and assistance to passengers.- **Address Complaints:** Listen to passenger concerns and resolve issues effectively, maintaining a calm and professional demeanor.- **Provide Information:** Educate passengers about flight schedules, baggage policies, and airport services, ensuring they are well-informed.- **Check-In Support:** Assist passengers with the check-in process, guiding them through the necessary steps and ensuring timely boarding.**Required Skills and Expectations:**Candidates should possess excellent communication skills and be friendly and approachable. A keen attention to detail is essential for managing reservations and addressing passenger needs accurately. Problem-solving abilities and a customer-centric attitude are necessary to handle complaints effectively. Since the role requires direct interaction with passengers, candidates must be comfortable working in a fast-paced environment. While no previous experience is required, a willingness to learn and adapt is highly valued. A minimum educational qualification of 10th pass is needed to apply for this position.

We are looking for a dedicated Airport Executive to join our team in Bhubaneswar. This role is ideal for individuals who are eager to start their career in the aviation industry. As an Airport Executive, you will be responsible for ensuring a smooth experience for travelers at the airport.Key Responsibilities:- **Passenger Assistance:** Provide help to passengers with check-ins, boarding, and luggage handling to ensure a pleasant travel experience.- **Information Services:** Offer accurate information to travelers about flights, terminal services, and airport facilities, promoting customer satisfaction.- **Managing Documentation:** Assist in verifying travel documents and boarding passes to facilitate a secure boarding process for flights.- **Coordination with Airlines:** Work closely with airlines to communicate passenger needs and ensure that operations run smoothly.Required Skills and Expectations:Candidates should have a positive attitude and excellent communication skills to interact effectively with passengers and staff. Attention to detail is essential, as you will handle important documents and manage passenger queries. Being a team player is crucial, as you may work with various departments to ensure all tasks are completed efficiently. A willingness to learn and adaptability in a fast-paced environment is expected. The ideal candidate should have passed their 10th grade and possess a strong commitment to customer service.

As a Customer Support Representative, you will play a crucial role in assisting customers with their inquiries and ensuring they have a positive experience with our services. Your primary responsibilities will include:- **Responding to Customer Queries**: You will be the first point of contact for customers, addressing their questions and providing accurate information in a friendly manner.- **Troubleshooting Issues**: You will help customers resolve problems with our products or services, guiding them step-by-step to find solutions.- **Maintaining Customer Records**: You will document customer interactions and maintain accurate records to ensure a seamless follow-up experience.- **Providing Feedback**: You will report customer concerns and suggest improvements to enhance our service quality based on your interactions.- **Participating in Training**: You will engage in training sessions to continually improve your skills and knowledge about our products and services.To be successful in this role, you should possess strong communication skills, both written and verbal, to effectively interact with customers. A positive attitude and a patient demeanor are essential, as you will handle diverse customer needs. Being detail-oriented is crucial for accurately documenting customer interactions. A basic understanding of computers and software applications is necessary, as you will work from home managing customer relationships. Freshers are welcome, and having completed your 12th grade is the minimum educational requirement for this position.

We are looking for a Customer Support Representative to join our team. This role involves interacting with customers to ensure their questions and concerns are addressed effectively. As a representative, you will work from home and provide excellent service to help build strong customer relationships.**Key Responsibilities:**- **Responding to Customer Inquiries:** Handle incoming calls and messages to assist customers with their questions or issues.- **Providing Product Information:** Share details about our products and services, helping customers understand features and benefits.- **Resolving Issues:** Identify and troubleshoot customer problems to find suitable solutions promptly.- **Documenting Interactions:** Keep accurate records of customer interactions and transactions for future reference and quality assurance.- **Following Up:** Proactively reach out to customers after resolving issues to ensure their satisfaction.**Required Skills and Expectations:**- **Communication Skills:** You should have strong verbal and written communication skills to effectively interact with customers.- **Problem-Solving Skills:** Be able to think critically and resolve customer issues in a timely manner.- **Patience and Empathy:** Show understanding and patience when dealing with customer concerns, ensuring they feel valued.- **Basic Computer Knowledge:** Familiarity with computers and the ability to navigate software applications is important.- **Team Player:** Be willing to collaborate with team members and share insights for improving customer service. We welcome freshers who have completed their 12th grade. If you are eager to learn and grow in customer service, this role is for you!

We are looking for a motivated Customer Support Representative to join our team. This full-time position is ideal for freshers who have completed their 12th grade and wish to start a career in customer service from the comfort of their homes in Rajkot, India.As a Customer Support Representative, your main role will be to assist customers by answering their questions and resolving any issues they may have. Key Responsibilities include:- **Responding to Inquiries:** You will communicate with customers via phone, chat, or email to provide timely answers to their questions about our products or services.- **Problem-Solving:** When customers face issues, you will identify the problems and offer effective solutions to ensure their satisfaction.- **Documenting Interactions:** It is important to record customer interactions in our system accurately to help maintain a clear understanding of each case for future reference.- **Providing Feedback:** You will relay customer feedback and suggestions to improve our products and services, helping us enhance the customer experience.The ideal candidate will possess excellent communication skills and a friendly attitude. You should be patient, empathetic, and able to handle difficult situations calmly. Strong problem-solving skills and attention to detail are essential, as is the ability to work independently and manage your time effectively while working from home.

We are seeking a dedicated Airport Representative in Deoghar, India. This role is ideal for freshers who are enthusiastic about providing excellent customer service in an airport environment. The representative will serve as a helpful point of contact for passengers and assist with various tasks related to airport operations. Key Responsibilities:1. **Customer Assistance**: Greet and assist passengers with their inquiries, providing information about flights, boarding procedures, and airport facilities to ensure a smooth travel experience.2. **Luggage Handling**: Help passengers with luggage check-in and retrieval, ensuring that all baggage is processed correctly and efficiently.3. **Check-In Support**: Assist with the check-in process for various airlines, including verifying tickets and issuing boarding passes.4. **Emergency Response**: Be prepared to handle any emergencies or unexpected situations calmly and efficiently while ensuring passenger safety.5. **Communication**: Collaborate with airline staff and airport authorities to ensure timely communication regarding flight updates and delays.Required Skills and Expectations:Candidates must have completed at least the 10th grade and possess a friendly and approachable demeanor. Strong communication skills are essential for effectively interacting with passengers and colleagues. Patience and problem-solving abilities are important, as representatives may encounter challenging situations. Punctuality and a commitment to teamwork are expected, as the role requires a dedicated professional presence at the airport. Freshers are encouraged to apply and start their career in the aviation industry.