Customer Service Representative Graduate Experience Jobs in Delhi Ncr

Job Title: Customer Support Executive ERP Solutions (Females Preferred)Job Summary:We are looking for a Customer Support Executive to provide professional support to customers using our ERP solution. The role involves assisting customers, conducting product demos, and training sales teams to ensure smooth adoption and usage of the ERP system.Key Responsibilities:Customer SupportHandle customer queries related to ERP solutions.Troubleshoot and resolve technical/user issues promptly.Provide ongoing assistance to ensure customer satisfaction.Product DemonstrationsConduct ERP product demos for clients and prospects.Highlight key features, benefits, and use cases.Sales Team EnablementTrain sales representatives on ERP product features.Ensure sales teams can confidently pitch the ERP solution.Knowledge ManagementStay updated with ERP product knowledge and industry practices.Use research tools (Google search, documentation) to provide best solutions.Requirements:2.5 - 4 years of experience in ERP/customer support roles.Strong communication and presentation skills.Ability to conduct demos and training sessions.Problem-solving and analytical mindset.Presentable and customer-oriented personality.

*Hiring Alert: Agoda Travel Voice for Gurgaon location!**Job Title:* Customer Support Representative*Location:* Gurgaon*Process:* Agoda Travel Voice Process*Eligibility:*- Any Graduate/Undergraduate (B.E/B.Tech requires 60% marks)- Experienced: 1 year in customer support- Freshers: minimum 6 months experience required- *Freshers (Min 6 months customer support exp) /Experienced both can apply*- Excellent communication skills *Salary Details:*- *Experienced:* 4,68,850 (max 30% hike) 31,243 in-hand- *Freshers:* 3,38,850 20,902 in-hand- Monthly Incentive: 3,500 (MIV)*Hiring Process:* (Virtually)- SWAR assessment- VNA (Voice & Non-Voice Assessment)- Operations interview- Versant test - 60 Cab facility and AllowanceContact HR supriya sharma - 9958239443

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Company Description:eVanik Networks Private Limited is a leading SaaS provider specializing in back-office solutions for eCommerce sellers. Our platform helps businesses automate key operations, including payment reconciliation, accounting, inventory management across multiple channels, and transaction syncing for online marketplaces. Known for our strong reconciliation features, eVanik ensures accuracy and efficiency, seamlessly integrating with tools like Tally Prime to support GST compliance. We are committed to improving seller success and simplifying operations.Role Description:We are seeking a full-time Customer Support Representative to join our team in Noida. The role involves providing exceptional assistance to eVanik users, resolving their issues, ensuring a high level of customer satisfaction, and managing subscription renewals. Key responsibilities include troubleshooting technical issues, addressing customer queries, renewals, and delivering solutions that meet user needs.Key Responsibilities: Troubleshoot and resolve technical issues for eVanik users. Handle customer inquiries and concerns promptly and effectively. Ensure customer satisfaction through excellent service and support. Manage and oversee subscription renewals, ensuring continuity of service for users. Communicate clearly and effectively with customers to understand and address their needs. Provide training to the new users on service functionalities. Collaborate with other departments to improve the product and customer experience.

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Respond to customer inquiries promptly and professionally through various channels (phone, email, chat).Provide information about products and services, including pricing, features, and availability.Assist customers in troubleshooting and resolving issues with their orders or accounts.Document customer interactions accurately in the system for future reference.Collaborate with other departments to ensure customer needs are met effectively.Follow up with customers to ensure satisfaction and address any outstanding concerns.Stay informed about product updates, company policies, and promotions.Participate in training and development sessions to improve skills and service quality.

Job Title/Designation:Customer Support ExecutiveJob Description:Our company is looking for a Customer Service Executive who can assist clients with product issues and help to maintain a high customer retention level. The Customer Service Associate will be responsible for taking incoming calls from our customer base and addressing customer product issues and concerns with the company.Representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products over the phone as well as dealing with complaints and doubts. A remarkable Sales Executive will suggest ways in which clients' feedback can be utilized to improve our services.Looking for candidates with good communication skills..1. Only experience candidates can apply.2. Location - Noida.3. Immediate Joining.4. Flexible to work in night shifts.5. No sales target.6. Good Communication skills.Responsibilities:Answer questions about products of the company.Ask questions to understand customer requirements and close sales.Enter and update customer information in the database/Excel.Take and process orders in an accurate manner.Handle grievances to preserve the company's reputation.Experience: 1 to 5 yearsAnnual CTC: Best in IndustryOther Salary Details: incentives

(RESPONSIBILITIES)100% of production time to be spent logged in on callsAnswer calls with an approach to deliver positive customer satisfactionArticulate complex client plans and provisions in a simplified and understandable manner helpingparticipants make an informed decisionMaintain internal & client defined quality on callsUnderstands and contributes positively in meeting client SLAs & targetsAdheres to Customer Service Attendance & Accountability policiesEnsures Customer Service Representative, Team & Client level targets (Customer Satisfaction, Service Level %, Average Handle Time, Session Time, Wait Time, Abandon Rate, Call back timeliness etc.) are met or exceeded consistentlyTake complete ownership of self-learning & developmentEnsuring proper documentation and follow-ups and follow SOPsArticulate complex client plans and provisions in a simplified and understandable manner to take an informed decision.Helps in identifying issues, process delays, and quality problems and recommends solutions and executes.Work with leads to ensure delivery in accordance with standard operating procedures(REQUIREMENTS)Graduate in listed discipline (BA, B.Com, BCA aggregate marks of>=55% ( No Gaps / Failure throughout Graduation)Work Experience of 4 - 6 years for International Customer Service VoicePrior Customer Service experience would be preferredExcellent verbal and written communication skills with least grammatical errorsBasic computer operating skills required (MS- Office Applications)Appropriate Typing speed to be able to efficiently manage documentation during/post interactionAbility to work evening/night shiftsGood analytical skills & attention to detail

Customer Service Executive (International Voice) - MNC5 days workingSalary up to 40KLucrative IncentivesCab FacilityFresher/Experienced can ApplyContact for more details -location- Jaipur & GurgaonHimanshu - 9521247651Role: Customer ServiceIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Customer Success, Service & Operations - OtherEducationGraduation Required

Fill form: https://forms.gle/AGyLTnkt7jt2SjUF6Responsibilities-Resolve customer queries, complaints or requests on daily basis-Build and maintain productive relationships with customers, communicating daily in a professional and courteous manner.-Gather valuable customer feedback and collaborate with Product, Sales, and Marketing teams to improve our offerings.-Escalate complex customer issues to relevant stakeholders for timely resolution.-Track the quantity and quality of queries handled to ensure productivity and efficiency.-Engage in cold calling to reach out to potential clients for gathering feedback of our offering.Skills Required-Minimum of 1 year of work experience in customer support or a related field.-Impeccable communication skills, both verbal and written.-Patience and the ability to handle challenging customer interactions.-Experience with CRM tools is a plus.-Basic proficiency in Excel/Google Sheets.-Active listening skills to understand customer needs.-Empathy towards customers to ensure a positive customer experience.-Strong email writing skills.

Job Summary: We are seeking a motivated and experienced Sales Manager to join our team. In this role, you will be responsible for managing our sales team, developing sales strategies to achieve organizational sales goals, and maintaining excellent customer relationships. The ideal candidate should have a strong background in sales management, a proven track record of successful sales team leadership, and a deep understanding of sales techniques and strategies.Key Responsibilities:Manage and lead a team of sales representatives.Develop and implement effective sales strategies to drive sales growth.Monitor and analyze sales performance metrics to ensure targets are met.Prepare and present sales reports and forecasts to management.Identify new market opportunities and develop plans to enter them.Build and maintain strong, long-lasting customer relationships.Collaborate with other departments to ensure alignment of sales strategies with overall business objectives.Stay current with market trends, industry developments, and competitor activitie

Requirement of CSR Fundraising Managers, Marketing Head, HR Manager, Marketing Managers for NGO in New DelhiJob descriptionCSR Fundraising Manager Creating a funding model for the organization based on the current funding landscape.Developing strategies grounded in a deep understanding of the interests and priorities of existing funders as well as of the interests and priorities of the organization.Leading the annual fundraising and planning effective strategies to achieve fundraising goals..The incumbent will lead the CSR outreach, fundraising, donor management and reporting.- They will fully own the CSR fundraising goals, be an integral part of the fundraising team and be responsible for a full-cycle of donor management to help forge new long-term partnerships.Key responsibilities include, but are not limited to :- Prospect relevant CSR organizations and donors aligned with our mission and develop strategic proposals for long-term partnership.- Oversee current and new donor management including field visits, due diligence and reporting.- Work with internal program teams to collate, validate data and prepare various formats of communication for funding partners and potential CSR donors.- Leading the design of funding collaterals. Advocating for the organizations vision at CSR events and any other fundraising summits.Experince 7 + years of work experience (minimum) in the development sector. 5 years should have been spent in an operations leadership role. (Preferred) Masters degree in a relevant discipline.Key Skills Ability to nurture and strengthen relationships at all levels. Maintain the team culture of openness and collaboration. Inspire and motivate the team as a strong team leader. Excellent communication written and verbal, in both English & Hindi. Data analysis, reporting and presentation skills. Ability to understand the pulse of the ecosystem and make well informed decisions.Salary

Roles & Responsibilities: Initiate outbound calls to leads and potential clients from provided lists or databases Handle incoming calls from clients seeking information about our properties, services, and processes. Provide accurate and detailed information about available properties, pricing, amenities, financing options, and any other relevant details. Assess the needs and preferences of the caller to determine their level of interest and potential as a qualified lead. Set up appointments for interested clients to visit properties or in the office or meet with sales agents. Maintain a follow-up schedule for leads who require more time or information before making a decision. Record and update client information, inquiries, and interactions in the CRM system. Collaborate with the sales team to ensure seamless information flow and a smooth transition from inquiry to sale. Meet daily, weekly, and monthly call and lead generation targets. Provide regular reports on call outcomes and lead progress.

We need female candidates for two profiles One for International Marketing & Second for B2B Marketing Required 2 Female Candidates (for International Calling & B2B Portals Calling) having experience of 1-2 years in Sales /Co-Ordination for our office located at Rohini Sector-27 New Delhi near Shahabad Daulatpur . Salary for International Marketing- Between 30K to 35 K Salary for B2 B Marketing- Between 25K to 30 K Job Responsibilities Include:- Handling India Mart Enquiries /Google Enquiries etc. Must be presentable to speak with clients & handling client enquiries. Have good command on English & Hindi Communications. interested candidate can contact below details.

he Customer Service Representative - Higher Value Customer Service is responsible for providing excellent customer service to our high-value customers via phone, email, text, and in-person meetings. The ideal candidate will have experience in handling complex customer inquiries and issues, and will be able to provide proactive and personalized service to our most important customers. This includes taking orders for door windows and ensuring that the orders are processed and delivered correctly.* Answer customer calls in a friendly and professional manner* Respond to customer emails and texts in a timely and informative manner* Meet with customers in person to resolve issues* Document customer interactions in a clear and concise manner* Escalate customer issues to the appropriate department as needed* Work with other departments to ensure that customer issues are resolved quickly and efficiently* Identify and anticipate customer needs* Proactively offer solutions and recommendations to improve the customer experience* Build and maintain relationships with high-value customers* Gather and analyze customer feedback to improve customer service processes* Take orders for door windows* Ensure that door window orders are processed and delivered correctly* Bachelor's degree in a related field* 3+ years of customer service experience, with at least 1 year in a higher value customer service role* Excellent communication skills, both written and verbal* Strong problem-solving skills* Ability to work independently and as part of a team* Ability to work under pressure* Proficiency in Microsoft Office Suite* Experience with CRM software* Experience with door window ordering and processing* Competitive salary and benefits package* Casual work environment* Opportunity to work with a talented team of professionals* Chance to make a positive impact on the lives of our high-value customers

Job Description: Customer Support RepresentativePosition: Customer Support RepresentativeLocation: Gurgaon, IndiaQualification Graduate Excellent Communication in English A minimum of 1 year of experience in Customer Support RepresentativeCompetitive salary up to 30,000 INR CTC.In-hand salary of 25000 INR.Performance-based incentives for meeting and exceeding targets.Opportunity for career growth and professional development.Positive and collaborative work environment.Day shifts with fixed working hours.Other standard company benefits as per policy.Join our dynamic team and contribute to providing outstanding customer support to our valued clientele. If you meet the specified qualifications and are passionate about delivering top-notch service, we look forward to receiving your application.

Job Openings for 20 Customer Support Representative Jobs with minimum 1 Year Experience in India, International Voice Process, US Shift, UK shift, having Educational qualification of : Professional Degree, Other Bachelor Degree with Good knowledge in Customer Support, International Voice Process, US Shift, UK shift etc.

An NGO based in South Delhi is hiring for the position of a CSR ManagerSKILLS AND QUALIFICATIONSExcellent Spoken and Written English.Good at NetworkingGood at MultitaskingCan-do AttitudeProficient in proposal making and pitchingProficient at MS Office1+ year of ExperienceROLES AND RESPONSIBILITIESProposal WritingReport WritingDocumentationNetworking and Liaising with CorporatesManagement of Corporate CommunicationsThis is a full time position and prior experience is Mandatory.This is a full time, in office position.

Roles and ResponsibilitiesProviding assistance for the different visa processes & steps for Canada PR Visa, Student Visa & Tourist VisaConsult over the phone who are seeking Canada/Australia ImmigrationClear all doubts about process & Identify sales prospectsMaintain a daily follow-upsProvide information, guidance and support to clients regarding the immigration processRegister and retain prospective clients for the organizationAcquisition of new Clients & follow-up with existing ones.Advise clients on creating profitable processesSchedule regular meetings with customers to ensure they are satisfiedAct as point of contact for complaints and escalate issues as appropriatePresent market immigration services to current potential clients.Desired Candidate ProfileImmediate JoinerMust have Immigration Industry Experience/ Freshers can also applyProven track record of meeting and exceeding targetsGood communicationProblem-solving aptitudeAbility to work well with a team

CSR- Customer Service RepresentativeJob description / KRAs:Responsible for providing correct & effective communication to existing & prospective customers about products & their applications in various steps of surgical proceduresResponsible for developing long-term positive customer relationships to increase customer satisfaction, and build loyalty and confidence in Company as a partner of choiceResponsible for collecting field level data as required Responsible for identifying customer needs and closing sales calls to achieve territory targetsAbility to drive market creation initiatives under the guidance of company account managerResponsible for maintaining effective distribution managementEducation:Minimum qualification: Graduation (science, pharmacy background preferred)Required experience:2-3 years post graduation; experience in sales / marketing & in healthcare and surgical industry preferred Mandatory skills:Self motivatedGood Communication SkillsCore Selling SkillsGood Customer Relationship Management Skills Desired skills:Basic internet skillsReady to work in Operating Theatre environmentExposure to healthcare businessShould be willing to learn clinical aspects of company products & their applications in various surgeries

Job Openings for 10 telesales executive Jobs with minimum 1 Year Experience in Vaishali Sector 4, Ghaziabad having Educational qualification of : Other Bachelor Degree with Good knowledge in Voice Process, Customer Service Representative,Lead Generation,Interpersonal Skills,Negotiation Skills,Conflict Resolution,Problem Solving Tools etc.