Customer Support Representative (female)

Cloud Certitude

1 - 3 Years
5 Openings
2.0 - 3.5 Lac/Yr
Face-to-Face interview
Gurgaon

Key Skills

Voice Process Real Estate Customer Service Representative

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Job Description

roles & responsibilities:

�� initiate outbound calls to leads and potential clients from provided lists or databases

�� handle incoming calls from clients seeking information about our properties, services, and processes.

�� provide accurate and detailed information about available properties, pricing, amenities, financing options, and any other relevant details.

�� assess the needs and preferences of the caller to determine their level of interest and potential as a qualified lead.

�� set up appointments for interested clients to visit properties or in the office or meet with sales agents.

�� maintain a follow-up schedule for leads who require more time or information before making a decision.

�� record and update client information, inquiries, and interactions in the crm system.

�� collaborate with the sales team to ensure seamless information flow and a smooth transition from inquiry to sale.

�� meet daily, weekly, and monthly call and lead generation targets. provide regular reports on call outcomes and lead progress.

Experience
1 - 3 Years
No. of Openings
5
Education
Any Bachelor Degree
Role
Customer Support Representative
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About Cloud Certitude

Cloud Certitude is a leading IT company dedicated to providing innovative technology solutions and services to businesses across various industries.

With a strong focus on delivering exceptional value to our clients, we combine technical expertise, strategic thinking, and a customer-centric approach to drive digital transformation and enable business growth.