Customer Care Assistant Job Vacancies in Kanpur

We are seeking a dedicated Customer Care Executive to join our team in Kanpur. This role is ideal for freshers who have completed their 12th grade and are looking to start their career in customer service. You will handle customer inquiries and ensure their needs are met from the comfort of your home.Key Responsibilities:1. **Responding to Customer Inquiries**: You will answer questions and provide information to customers via phone, email, or chat, ensuring a pleasant and helpful experience.2. **Resolving Issues**: When customers face problems, you will work to find effective solutions quickly and efficiently, maintaining a positive relationship with the customers.3. **Maintaining Records**: It is important to accurately log customer interactions and transactions, ensuring all information is up-to-date for future reference.4. **Providing Product Knowledge**: You will familiarize yourself with our products and services to effectively assist customers and provide them with relevant information.5. **Following Up**: After resolving customer issues, you will follow up to ensure their satisfaction and gather feedback for continuous improvement.Required Skills and Expectations:Candidates must possess excellent communication skills, both written and verbal, as you will be interacting with customers regularly. A strong customer-oriented mindset is essential to provide the best service possible. Attention to detail is important for accurate record-keeping and problem-solving abilities. Additionally, a basic understanding of computers and relevant software will help you succeed in managing customer interactions effectively.

We are looking for a dedicated Customer Support Executive to join our team in Kanpur. The ideal candidate will have 1 to 2 years of experience in customer service and be passionate about helping customers.Key Responsibilities:- **Customer Interaction:** Respond to customer queries via phone, email, or chat, providing accurate information and resolving issues promptly.- **Issue Resolution:** Handle complaints and trouble tickets effectively, escalating complex issues to the appropriate departments when necessary.- **Product Knowledge:** Gain a deep understanding of our products and services to assist customers effectively and promote our offerings when needed.- **Feedback Collection:** Gather customer feedback to help improve our services and share insights with the team for continuous improvement.- **Documentation:** Maintain detailed records of customer interactions and issues using our support software for better tracking and follow-up.Required Skills and Expectations:The ideal candidate should hold a graduate degree with 1-2 years of experience in a customer support role. Strong communication skills, both verbal and written, are essential for clear customer interaction. A problem-solving mindset is crucial to address customer concerns effectively. Proficiency in using computer systems and customer support software is expected. The candidate must demonstrate empathy and patience, ensuring that every customer feels valued and understood. Flexibility and teamwork are important, as the role requires collaboration with various departments to deliver a seamless customer experience.

As a Customer Care Executive, you will be responsible for managing customer relationships through outbound calling and providing excellent customer service and support. You will handle customer inquiries, resolve issues, and communicate effectively with customers. Your role will involve working in an international BPO setting in Kanpur. The ideal candidate should have strong customer communication skills, the ability to handle customer complaints and manage customer interactions effectively. Prior experience in a call center or customer care role is preferred, but freshers with excellent communication skills are also encouraged to apply. A minimum educational qualification of 12th pass is required for this full-time position.

Success as a BPO Voice Process Executive requires strong communication skills, the ability to remain calm under pressure, and problem-solving abilities. Responsibilities include managing incoming calls, addressing customer inquiries, handling complaints, and maintaining accurate records

- **Customer Relationship:**Creating and maintaining positive relationships with customers to ensure their satisfaction and loyalty.- **Customer Service:**Providing excellent service to customers, addressing their queries, resolving complaints, and catering to their needs effectively.- **Customer Handling:**Interacting with customers in a professional and courteous manner, understanding their requirements, and providing prompt solutions.- **Customer Communication:**Effectively communicating with customers through phone calls, emails, and other channels to address their concerns, provide information, and build rapport.- **Required Skills and Expectations:**1. Excellent communication skills to interact with customers effectively and convey information clearly.2. Strong interpersonal skills to build and maintain positive relationships with customers.3. Problem-solving abilities to address customer queries and resolve issues promptly.4. Patience and empathy to deal with customers in a courteous and understanding manner.5. Ability to work in a fast-paced environment and handle multiple customer inquiries simultaneously.6. Basic computer skills to input customer information, access relevant data, and respond to queries efficiently.

*Urgent hiring* Flipkart**Work from home Full Time*_Job Role - Solving customer query compalint on the call_*Must have Laptop with:-*Laptop configuration- i5 processor RAM - 8 GBWindows 10 WiFi- 30-50mbps wifiHeadsetProcess - Voice ProcessWorking - 6 daysRotational shiftsSalary - 14.5-17k CTC FresherIn hand - 12-13kExperience - 20k CtcIn hand - 16-17k Process -Flipkart voice process work from home.Customer Support Exicutive L1Tech Mahindra And TeleperfornaceCall for more detail 8382077664For free updates of job and education follow our WhatsApp channel:https://whatsapp.com/channel/0029VaApr5y42DcmSDCpsB1PApplication fees Rs.250fill the form and submit the fees on given link to receive interview callForm link:https://gargconsultancyservices.com/form/

We are opening mass recruitment program for customer care executive profile.This hiring program is for both candidates Male & Female.Job profile: Customer care executive.Work: Handling inbound calls & cold calling.Location: Work from home Work time: part time Salary: 7000-10000 Negotiable Organization: The Digital world's Urgent requirement the candidate selection on bases of interview and first come first serve is priority.With best regards HR The Digital world's

We are looking for 100 assistant manager Posts in Mumbai,Navi Mumbai,Lucknow,Delhi,Uttara Kannada,Kanpur,Prayagraj,Maharashtra Nagar, Mumbai,Pune,Gujral Nagar, Jalandhar,Communication Advisor,Social Media Manager,Customer Service Manager, with deep knowledge in Communication Advisor,Social Media Manager,Customer Service Manager and Required Educational Qualification is : Higher Secondary, Secondary School

Only candidates those who are seriously need job contact me

We have vacant of 20 Customer Service Agent. Jobs in Barabanki,Kanpur,Lucknow,Basti,Unnao,Customer Care Consultant, for Freshers Educational Qualification : Secondary School, Vocational Course, Other Bachelor Degree Skill Customer Care Consultant etc.Candidates required for Retail Executive position for different airports with 0 to 2 yr exp& Salary ranges from 18000 to 25000 with other benefits.Females and male both can apply for this position.visit office address 43/120,naval Kishore rd near cbi office Hazratganj Lucknow Uttar Pradesh. Hurry up vacancy for limited period

Spice jet is hiring candidates for Flight Attendant / Air Hostess job in Delhi with an experience of 1 year(s). Candidate would be responsible for oversee the safety and comfort of passengers aboard our flights. Candidates looking for Air Hostess jobs near by can apply directly. To apply for Full Time job vacancy candidate must be skilled at Airport Ground Handling, Air Hostess Activities, Customer Service Skills, Air Hostess, Language Skill.-High school diploma or equivalent qualification.-Cabin crew degree and training required.-A minimum of 2 years experience as a flight attendant.-Must be fluent in English and possess excellent interpersonal communication skills.Airhostess required for Delhi, airport

Amazon is looking for Work from Home Customer Service Associates on 1 month contractMinimum 20 Mbps wired internet connection at homeVoice & Non-voice ProcessFor all regular students, would need an approval from college principal on work permitRequired Candidate profileContract Terms : 1 monthLocation : Candidates residing in Uttar Pradesh only.Language: English / Hindi speakingMin Qua: 10+2 Pass.Shifts: Flexible with Day/Night Shifts and rotational week offsPerks and benefitsHealth insurance, Night Shift, Overtime Allowance

1. Generate Sales and should be Targets oriented. 2. Resolve customer queries and provide proper information to Customer/ Clients3. Keeping records of calls and relevant details. 4. Keeping records related Sales & Closer5. Updating Customer/ Clients details6. Customer Satisfaction7. On-call closure and proper follow up8. Ensure the call quality9. Reduce turnaround time10 Team Management

Outbound Sales Process candidates have good communication skills Night Shift

Designation: CUSTOMER CARE EXECUTIVE/ BPO/ TELE CALLERS/ VOICE PROCESS/ INTERNATIONAL CALL CENTER/ WEB CHAT/ VOICE PROCESSWe seek a Professional Executive for Truelymarry.com. The role is located out of our Kanpur office, covering India & Global Region, the candidate needs to be a highly motivated, self-starter with lots of Convincing PowerResponsibilities: Generating business in New Accounts and expand business in existing accounts. Pipeline development through a combination of cold calling, email campaigns and market sector knowledge/intelligence Working closely with the CRM Team to generate new pipeline and meet sales targets. Working proactively on all leads and opportunities and drive them towards closure. Fully understand and clearly articulate the benefits of Truelymarry.com, Understanding the needs of prospect businesses and working with the technical team in translating those needs into compelling demonstrations showcasing the products capability. Updating internal CRM system with daily updates of sales activity, along with accurate customer and operational data. Education Qualifications: Graduate in Business Management, Marketing and/or Sales Postgraduate education in Marketing or Sales or Information Systems will be an advantage. Work Exp: experience in Sales, Business Development of services, Job Type: Full-time Salary: 6,000.00 to 18,000.00 /month Experience: telemarketing: 1 Year (preferred), We Give advantage for fresher With Convent Educated,

We need candidates for the post of CSR for International BPO immediately. Please call us now at below number to schedule your interview.Post: Customer Support RepresentativeProcess: Outbound Customer SupportSalary: Upto-20,000Experience1 year or more in International BPOShift: US & UKSkill: Excellent with EnglishWeek off: Saturday, Sunday .Job Location: Neelkanth Market, Near Ramadevi Bypass, KanpurName: ARPITA NIGAMSkills#Bpo, #Call Center, #Voice Process, #International Call Center, Kpo, US & UK Shift, # Customer Support, #Customer Service, #Customer Support Executive, #Customer Care Executive, Customer CareExperience1.00-3.00 Yearsintermediate LevelAssociateIndustryOutsourcing/OffshoringEmployment TypeFULL TIME

its a BPO based job i need a candidate who can communicate good in English language