Customer Relationship Fresher Jobs in Purnia

We are seeking a Cargo Associate in Purnia, India, to assist with various tasks related to cargo handling and logistics. This entry-level position is ideal for individuals who are organized and eager to learn about the cargo industry.Key Responsibilities:- **Cargo Handling:** Safely load and unload cargo using proper techniques and equipment, ensuring that all items are handled with care to prevent damage.- **Documentation:** Assist in preparing and organizing shipping documents. Accuracy in record-keeping is essential to ensure smooth operations and compliance with regulations.- **Inventory Management:** Help maintain an accurate inventory by tracking incoming and outgoing cargo. This involves checking shipments against manifests and reporting any discrepancies.- **Customer Service:** Interact with clients and carriers in a professional manner. Provide assistance by answering queries and ensuring customer satisfaction with the services offered.- **Safety Compliance:** Follow all safety guidelines and protocols while working in the warehouse. Being aware of potential hazards and reporting unsafe conditions is crucial.Required Skills and Expectations:This role requires a minimum education of 10th grade and is open to candidates with 0 to 1 years of experience. Candidates should be punctual, reliable, and able to work as part of a team. A good attitude towards learning, attention to detail, and basic math skills are important, as well as the ability to handle physical tasks associated with cargo.

Job Openings for 20 Customer Service Associate Jobs for Freshers in Kolkata, Patna, Gaya, Purnia, Katihar, Bhubaneswar, Samastipur, Bihar, Paschim Bardhaman, Purba Bardhaman, Hooghly, having Educational qualification of : Higher Secondary, Secondary School, I.T.I., B.A, Bachelor of Hotel Management with Good knowledge in Customer Care, Customer Guidance, Customer Relationship, BPO Operations, Domestic BPO, International BPO, BPO Non Voice, Non Voice Process, Chat Support, Chat Process, BPO etc.

We want active field sales officer for marketing and leads

looking for candidate who can join immediate. soft spoken ,

As an Air Ticketing Executive, you will play a vital role in managing and processing flight bookings for customers. Your primary focus will be to ensure that travelers receive accurate and timely information for their air travel needs.**Key Responsibilities:**- **Manage Bookings:** Handle booking requests from customers, ensuring all details are correctly entered into the system to avoid any mistakes in travel arrangements.- **Customer Service:** Respond to customer inquiries regarding flight availability, pricing, and changes in bookings, providing accurate information and assistance.- **Issue Flight Tickets:** Process and issue electronic flight tickets promptly, ensuring compliance with airline policies and guidelines.- **Handle Cancellations and Refunds:** Assist customers with ticket cancellations and refund requests, ensuring proper documentation and adherence to airline regulations.- **Stay Updated on Travel Policies:** Keep abreast of airline policies, travel restrictions, and fare changes to provide correct information to clients.**Required Skills and Expectations:**- **Attention to Detail:** You must be meticulous in managing bookings and tickets to prevent errors that could lead to travel issues for customers.- **Communication Skills:** Strong verbal and written communication is essential, as you will interact with customers, airlines, and travel agencies regularly.- **Basic Computer Skills:** Familiarity with computer applications and ticketing software is required to process bookings efficiently.- **Ability to Work Under Pressure:** You should be able to manage multiple tasks and work effectively during peak travel times.- **Team Player:** Collaboration with colleagues is important to ensure smooth operations and provide excellent service to customers.

As an Air Ticketing Staff member, you will play a crucial role in helping customers book their flights and ensuring a smooth travel experience. Key Responsibilities:- **Booking Air Tickets**: You will assist customers in selecting and reserving flights according to their travel plans and preferences, ensuring they have the best options available.- **Customer Assistance**: You will answer queries related to flight schedules, fares, and policies, providing timely and accurate information to enhance customer satisfaction.- **Ticket Modifications**: You will help customers with changes to their existing bookings, such as rescheduling or canceling flights, following company procedures to ensure compliance.- **Payment Processing**: You will handle payments for ticket purchases, ensuring all transactions are processed accurately and securely.- **Record Keeping**: You will maintain organized records of bookings and customer interactions, ensuring easy access to information for future reference.- **Collaboration with Team**: You will work closely with other team members, sharing information and strategies to improve service delivery.Required Skills and Expectations:- Basic computer skills are essential, as you will use software to manage bookings and customer information.- Good communication skills, both verbal and written, are important for interacting with customers and providing clear information.- A customer-oriented attitude, with the ability to understand and meet customer needs, is critical for success in this role.- Patience and problem-solving abilities will help you assist customers effectively, especially when handling any issues that may arise.- A willingness to learn and adapt to the fast-paced environment of air ticketing helps in growing within the role.