We are looking for an Air Ticketing Executive to join our team in Purnia. In this role, you will be responsible for handling various tasks related to ticket reservations and customer service. You will play a vital part in ensuring that our customers have a smooth and pleasant experience when booking their flights.
**Key Responsibilities:**
- **Ticket Reservation**: Assist customers in booking air tickets based on their travel needs, ensuring accuracy in dates, destinations, and personal information.
- **Customer Service**: Provide exceptional support to customers by answering their queries regarding flight availability, prices, and travel options.
- **Documentation Handling**: Manage all necessary documents related to ticketing, including confirmations and cancellations, while ensuring compliance with airline policies.
- **Coordination with Airlines**: Work closely with airline representatives to resolve any issues concerning ticketing, changes, or refunds that may arise.
- **Market Research**: Stay updated on airline offers and promotions to help customers get the best deals.
**Required Skills and Expectations:**
- A minimum educational qualification of completing the 10th grade is necessary.
- Excellent communication skills in English and Hindi to interact effectively with customers.
- Basic computer skills, including familiarity with ticketing software and Microsoft Office Suite.
- Strong attention to detail to ensure that all bookings and documents are accurate.
- Ability to work in a fast-paced environment while managing multiple tasks effectively.
- A positive attitude and willingness to learn in the travel industry.
Experience
0 - 1 Years
No. of Openings
64
Education
10th Pass
Role
Air Ticketing Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Mobile Allowance, Internet Allowance, Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab
Face Interview Location
kolkata