Customer Relationship Fresher Jobs in Dumka

Join our dynamic team as Airlines Cabin Crew in Dumka, India, where you will play a crucial role in ensuring passengers have a safe and pleasant flight experience. We welcome applicants with little to no experience, making this an ideal opportunity for new professionals.Key Responsibilities:1. Safety Procedures: You will be trained to ensure all safety measures are followed during flights, helping passengers understand emergency instructions and equipment use.2. Customer Service: Your primary role will be to assist passengers by providing attentive service, answering questions, and addressing any concerns they may have throughout the journey.3. Cabin Preparation: Before takeoff, you will be responsible for briefing the flight team on duties, organizing the cabin, and arranging supplies to ensure everything is in order for a smooth flight.4. Food and Beverage Service: You will serve food and drinks to passengers, ensuring that dietary restrictions are noted and fulfilled to enhance their in-flight experience.5. Conflict Resolution: If any issues arise among passengers, you will use your communication skills to de-escalate conflicts and maintain a calm environment.Required Skills and Expectations:Candidates should have a cheerful disposition and excellent communication skills to interact effectively with passengers from diverse backgrounds. A basic education level of passing the 10th grade is necessary. You must be a team player who is adaptable and willing to learn on the job. Flexibility in work hours is also important as flights may operate during various times. A positive attitude and commitment to providing excellent customer service are essential in this role.

Passenger assistance: Welcoming passengers, helping with check-in, and providing boarding passes Baggage handling: Loading and unloading baggage, managing baggage transfer, and ensuring baggage reaches passengers on time Flight operations: Ensuring flights are on time, monitoring flight operations, and complying with regulatory requirements Aircraft preparation: Stocking the aircraft with meals and refreshments, and ensuring the aircraft is clean before each departure Passenger security: Ensuring the safety and security of passengers at the airport Passenger inquiries: Answering questions and providing directions Special needs assistance: Helping passengers with special needs and disabilities Flight delays: Assisting passengers whose flights are delayed or cancelled Ticket sales: Selling tickets at the airport CONTACT HR-9218068638skytechaviation44@gmail.com

Greeting and welcoming passengers, and responding to questionsChecking in baggageMaking reservationsSelling airline ticketsStocking aircraft with refreshmentsCleaning aircraft after flightsAssisting disabled passengers and those with small childrenProviding information to passengers

We are seeking an Airlines Executive to join our team in Dumka, India. This entry-level position is perfect for individuals passionate about the aviation industry and looking to start their careers.The Airlines Executive will manage various tasks related to airline operations, customer service, and reservation systems. Key Responsibilities:1. Customer Interaction: Engage with customers through calls and in-person, assisting them with flight bookings, cancellations, and inquiries, ensuring high-quality service.2. Reservation Management: Handle airline reservation systems effectively, process ticket bookings, and update customer data while maintaining accuracy.3. Problem Solving: Address customer complaints or concerns with professionalism, providing timely solutions to enhance customer satisfaction.4. Collaboration: Work alongside team members and other departments to ensure smooth operations and efficient service delivery in line with airline protocols.5. Administrative Tasks: Maintain records and reports related to customer interactions, ticket sales, and other operational activities.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, to effectively interact with customers and team members. Attention to detail and organizational skills are essential for managing reservations accurately. Basic computer skills are required for using reservation software. A positive attitude and a willingness to learn are crucial, as you will be part of a dynamic team in the fast-paced airline industry.

We are looking for an Air Ticketing Executive in Dumka, India. This entry-level position is ideal for individuals with a passion for travel and customer service.Key Responsibilities:1. Ticket Booking and Reservations: You will assist customers in booking flight tickets, ensuring that their travel plans are accurately handled and confirmed.2. Customer Support: Providing excellent support to clients before, during, and after the ticketing process, addressing queries and concerns promptly.3. Documentation and Coordination: You will manage all necessary documentation related to ticket purchases and collaborate with airlines to ensure smooth operations.4. Payment Processing: Handling transactions accurately and securely, understanding various payment methods, and ensuring every purchase is completed successfully.5. Updating Records: Keeping track of booking records, cancellations, and customer inquiries in the system to maintain accurate data.Required Skills and Expectations:Candidates should have a minimum education of 10th pass and possess strong communication skills, both verbally and in writing. Attention to detail is crucial, as you will be managing specific travel details. Basic computer skills are necessary for handling booking systems and processing payments. A positive attitude, eagerness to learn, and ability to work well under pressure will help you succeed in this role. We seek a team player who is dedicated to providing exceptional service and enjoys working in a fast-paced environment.