As an Air Ticketing Executive, you will play a vital role in managing and processing flight bookings for customers. Your primary focus will be to ensure that travelers receive accurate and timely information for their air travel needs.
**Key Responsibilities:**
- **Manage Bookings:** Handle booking requests from customers, ensuring all details are correctly entered into the system to avoid any mistakes in travel arrangements.
- **Customer Service:** Respond to customer inquiries regarding flight availability, pricing, and changes in bookings, providing accurate information and assistance.
- **Issue Flight Tickets:** Process and issue electronic flight tickets promptly, ensuring compliance with airline policies and guidelines.
- **Handle Cancellations and Refunds:** Assist customers with ticket cancellations and refund requests, ensuring proper documentation and adherence to airline regulations.
- **Stay Updated on Travel Policies:** Keep abreast of airline policies, travel restrictions, and fare changes to provide correct information to clients.
**Required Skills and Expectations:**
- **Attention to Detail:** You must be meticulous in managing bookings and tickets to prevent errors that could lead to travel issues for customers.
- **Communication Skills:** Strong verbal and written communication is essential, as you will interact with customers, airlines, and travel agencies regularly.
- **Basic Computer Skills:** Familiarity with computer applications and ticketing software is required to process bookings efficiently.
- **Ability to Work Under Pressure:** You should be able to manage multiple tasks and work effectively during peak travel times.
- **Team Player:** Collaboration with colleagues is important to ensure smooth operations and provide excellent service to customers.
Experience
0 - 1 Years
No. of Openings
27
Education
10th Pass
Role
Air Ticketing Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Health Insurance, Food/Meals, Accommodation, Two-way Cab