Customer Management Job Vacancies in West Delhi

We are looking for a Customer Support Executive to handle customer queries, resolve issues, and provide excellent service through calls, emails, or chat. The candidate should have good communication skills and a customer-first approach.

Operational Management:Oversee daily operations of the caf, including opening and closing procedures.Ensure smooth functioning of all departments, including kitchen, service, and barista teams.Manage inventory, order supplies, and ensure the caf is well-stocked.Customer Service:Ensure high levels of customer satisfaction by providing excellent service.Handle customer complaints and resolve issues promptly and efficiently.Monitor customer feedback and implement necessary improvements.Staff Management:Recruit, train, and supervise caf staff, including baristas, servers, and kitchen staff.Schedule shifts and manage staff rotas to ensure adequate coverage during peak hours.Conduct regular performance reviews and provide coaching or disciplinary action as needed.Financial Management:Prepare and manage budgets, and analyze financial reports to identify areas for cost reduction.Implement upselling strategies to boost revenue.Health and Safety:Ensure compliance with health and safety regulations, including hygiene standards.Conduct regular inspections and audits to maintain a safe and clean environment.Train staff on health and safety procedures.Menu and Product Management:Collaborate with chefs or suppliers to design and update the menu.Monitor product quality and ensure consistency in food and beverage offerings.Introduce new products or seasonal items to attract customers.Marketing and Promotions:Engage with customers on social media Vendor and Supplier Relations:Build and maintain relationships with suppliers to ensure timely delivery of quality products.Negotiate contracts and manage vendor performance.Reporting:Prepare and submit regular reports on sales, customer satisfaction

STIEBEL ELTRON has been developing and manufacturing products at the highest technical level since 1924 head office at Holzminden, Germany. Today the company is one of the leading manufacturers of home comforts and renewable technology. STIEBEL ELTRON is represented in many key markets throughout the world with our products and solutions. Products are available in more than 120 countries.Stiebel Eltron India office is located at the World Trade Centre, Pune . PAN India operation and surrounding countries operations are operated from Pune Head Office.Company is looking for the position as below: Position Service Technician Work Experience - 2 years in relevant field: Location: West DelhiQualification: ITI or Diploma in Electrical, having experience of repair water heater, air conditioning.Salary As per industry standard Job Profile: o Installation guidance of the product.o Attend the service call.o Identify the problem & rectify the problem.o Report and formulate of service call attended.o Prepares reports by collecting, analysing, and summarizing information.o Maintains quality service by establishing and enforcing organization standards.o Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.o Contributes to team effort by accomplishing related results as needed

Urgent Hiring for Relationship manager profile.-Salary:10000-25000-Location: Moti Nagar, west delhi-Contact: HR Jyoti-Interview Timings: 11 am-4 Pm .-Good in percentage calculation.-Basic knowledge of Insurance, Banking, Share Market, Income tax.-Carry CV-Wear Formal Dress.-Good communication skills23 A, First floor, Times OF India, building, Shivaji marg, najafgarh road, opposite of ESI Dispensay, beside MRF tyre, moti nagar,delhi-110015.Your profile has been shortlisted for Relationship manager profile.**Fixed Salary.****Huge Incentive.****Defined growth path.****Professional and friendly work environment.**-Fresher and experienced both can apply (Salary Negotiable for Experienced candidate).-Excellent communication skills.-Good in percentage calculation.-Basic knowledge of Insurance, Banking, Share Market, Income tax RD, FD, GST and PPF.-Carry CV-Wear Formal Dress.-Location: Moti Nagar, west delhi-Contact: HR Jyoti - Interview Timings: 11 am-4 Pm Call HR to Schedule your interviewYour profile is shortlisted for the position Relationship Manage.Coordinate with customer.Tell Customers about Products of the company.Lead generation.Telesales.Make customer understand about Life insurance.Should have basic knowledge of Insurance, Banking, Share market, income Tax and PPF.Give customer Good comparison of different investment products.

CRM (Customer Relationship Manager)- FemaleMarried with Kids Preference1. Excellent interpersonal and communication skills.2. Proficient in all Microsoft applications.3. Coordinate for export of material from Dubai, UK and Europe via Phone or Email4. To follow up on Invoices and Payments5. Close monitoring of follow up with suppliers6. Build and maintaining profitable relationships with key customers.7. Can work Independently.Minimum Qualification- Graduate from Reputed University.Job Types: Full-time, Regular / Permanent

Post - Office Work (CRM) Computer BasedQualification - Minimum 12th Pass With Good Basic Knowledge Wpm.Language - Good EnglishSalary :- 8 k/ to 15 k/- + Good IncentiveLocation - Nangloi, DelhiGender - Male & Female Can Both ApplyDuties & Responsibilities-----Building and maintaining profitable relationships with key customers.Overseeing the relationship with customers handled by your team.Resolving customer complaints quickly and efficiently.Keeping customers updated on the latest products in order to increase sales.Note - Normal Charges Apply

Key Responsibilities:Build and maintain long-term relationships with customers.Respond to customer queries via phone, email, or in person.Handle customer complaints and resolve issues in a timely manner.Maintain and update customer databases (CRM software).Monitor customer satisfaction and suggest process improvements.Generate reports on customer feedback, complaints, and engagement.Collaborate with sales, marketing, and support teams to ensure a consistent customer experience.Follow up on leads and ensure timely updates.Upsell or cross-sell products/services where appropriate.Requirements:Proven experience as a CRM Executive or similar customer-facing role.Strong communication and interpersonal skills.Knowledge of CRM software (e.g., Zoho, Salesforce, HubSpot, etc.)Good organizational and multitasking abilities.Problem-solving attitude and patience.

We have vacant of 5 Customer Relationship Manager Jobs in Rajouri Garden, Delhi, for Freshers Educational Qualification : Other Bachelor Degree Skill Customer Service,MS CRM etc.

Create plans to address clients business needs Act as point of contact for complaints and escalate issues as appropriate Follow up for payments. Help sales team up-sell or cross-sell services and products Ensure both the company and clients adhere to contract terms Collaborate with internal teams (e.g., sales, engineers, senior management) to address customers needs Develop relationships with clients and key personnel

Handling and resolving the day-to-day query of customers. Interacts effectively and professionally with others and able to initiate, establish and maintain highly is effective relationships with internal and external business contacts of various cultures. Identify Customers- needs and deliver Voice Service to the customers on Financial Products related queries and complaints. Receiving Calls from Customers both New and Existing and adding those calls to the CRM and assigning them to the correct individual in the organization. Cold Calling on Exiting Database provided by the company and generating leads to the existing sales force of the company and in turn earning incentives. Should have a laptop for the office work.

We are looking for a Customer Success Manager to join our team in Delhi. In this role, you will ensure that our customers have a great experience with our products and services.**Key Responsibilities:**- **Customer Onboarding:** Help new customers set up and understand our products, making their transition smooth and welcoming. - **Customer Support:** Address customer inquiries and resolve issues promptly, ensuring they feel valued and supported throughout their journey.- **Relationship Building:** Build strong relationships with customers to understand their needs and drive satisfaction, encouraging long-term loyalty to our brand.- **Feedback Collection:** Gather customer feedback on their experiences and communicate this information to the team to help improve our offerings.- **Success Tracking:** Monitor customer usage and success metrics to identify trends and proactively assist customers in achieving their goals.**Required Skills and Expectations:**The ideal candidate should have strong communication skills to interact effectively with customers and team members. A problem-solving mindset is essential, allowing you to address customer issues quickly and efficiently. Basic computer skills, including familiarity with tools such as email and chat platforms, are necessary. You should be a team player who is eager to learn and grow, with a positive attitude toward helping others. Lastly, attention to detail is crucial for tracking customer progress and maintaining accurate records. This position is suitable for individuals who have completed at least their 10th grade and have a passion for customer service.

Customer Relationship Manager - BPO Calling Staff Wanted at Siyaahi Kalaa Tattoos StudioLocation: Lajpat Nagar, Delhi - 110024Experience: Prior experience in BPO calling or customer service preferredJob Type: Full-timeJob Description:Siyaahi Kalaa Tattoos Studio is seeking a skilled Customer Relationship Manager to join our team. As a BPO calling staff member, you'll be responsible for managing customer inquiries, resolving issues, and driving sales growth through excellent communication and relationship-building skills.Key Skills:- Excellent communication and interpersonal skills- Proficiency in Hindi and English languages- Prior experience in BPO calling or customer service- Strong problem-solving and negotiation skills- Ability to work in a fast-paced environmentResponsibilities:- Handle customer inquiries and resolve issues via phone and email- Meet sales targets and promote studio services- Build strong relationships with clients and partners- Collaborate with team members to achieve business goalsWhat We Offer:- Competitive salary and incentives- Opportunities for growth and professional development- Dynamic work environment with a passionate teamIf you're a motivated and customer-focused individual looking for a challenging role, contact us to join our team!Contact Info:Siyaahi Kalaa Tattoos StudioM/55, basement, Vinoba Puri, Block M, Lajpat Nagar II, Lajpat Nagar, New Delhi, Delhi 110024Apply Now!

Our company works in service sector and our business is of Insurance, Portfolio Management, Investment Planning and retirement planning. Candidate who will be finalizeds has to deal with ciustomers for all their insurance related services.