Assistant Manager Customer Service

Ingenetus

Handling and resolving the day-to-day query of customers.

Interacts effectively and professionally with others and able to initiate, establish and maintain

highly is effective relationships with internal and external business contacts of various cultures.

Identify Customers- needs and deliver Voice Service to the customers on Financial Products

related queries and complaints.

Receiving Calls from Customers both New and Existing and adding those calls to the CRM and

assigning them to the correct individual in the organization.

Cold Calling on Exiting Database provided by the company and generating leads to the existing

sales force of the company and in turn earning incentives.

Should have a laptop for the office work.

Experience : 0 - 5 Years

No. of Openings : 1

Education : Any Bachelor Degree

Role : Customer Service Manager

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : Female

Job Country : India