Customer Management Fresher Jobs in Ludhiana

We are looking for a Customer Care Executive to provide excellent support to our customers. This role is ideal for freshers who have completed their 12th grade and are eager to develop their communication skills while working from home in Ludhiana.Key Responsibilities:1. Respond to Customer Inquiries: You will be the first point of contact for our customers, addressing their questions and concerns through phone calls, emails, or chat. Your friendly approach will help create a positive impression.2. Provide Information: You will assist customers by providing accurate information about our products and services, guiding them through their purchasing decisions and ensuring their needs are met.3. Troubleshooting: When customers experience issues, you will troubleshoot their concerns, offering solutions or escalating more complex problems to the appropriate team.4. Maintain Records: You will input customer interactions into our database to keep track of inquiries and resolutions, ensuring that all information is up to date and accurate.5. Follow Up: Following up with customers after inquiries to ensure satisfaction and resolve any outstanding issues will be part of your role, reinforcing our commitment to customer service.Required Skills and Expectations:You should possess excellent verbal and written communication skills to effectively interact with customers. A good understanding of basic computer applications is necessary to navigate our systems easily. You should also be patient, empathetic, and eager to learn, as these qualities will help you excel in customer service. Attention to detail is important to provide accurate and helpful responses.

As a Relationship Manager in our Ludhiana office, you will play a key role in maintaining and developing positive relationships with clients. Your primary responsibility will be to ensure client satisfaction and address their needs effectively.**Key Responsibilities:**- **Client Communication:** Regularly interact with clients to understand their needs and provide appropriate solutions, ensuring strong relationships are built.- **Issue Resolution:** Address any problems or concerns clients may have promptly, working to resolve issues to enhance client satisfaction.- **Feedback Gathering:** Collect feedback from clients on services and products, using this information to help improve our offerings and maintain high standards.- **Reporting:** Prepare and present reports on client interactions, feedback, and resolution strategies to management, helping to track performance and identify areas for improvement.- **Collaboration:** Work closely with internal teams to ensure that client needs are aligned with the services provided, fostering teamwork to achieve shared goals.For this role, we are looking for candidates who have strong communication skills, both spoken and written, to effectively engage with clients. A proactive attitude is essential, along with the ability to handle pressure and adapt to changing demands. Additionally, a good understanding of customer service principles will be beneficial. This position is suitable for freshers, and a commitment to part-time work is required. Male candidates only.

We are looking for a Customer Representative to join our team. In this role, you will assist customers by answering their questions, addressing their concerns, and providing them with information about our products and services. Job Description: Pay: $120 to $300 per day Assistance with online operations Possible overtime No experience neededOne-on-one free training and guidanceDaily wagesPossible OvertimeFlexible working hours. Requirements; Basic English Priority 18 years and older.To succeed in this role, you should have strong communication skills and a friendly demeanor. Being patient and empathetic while dealing with customer issues is essential. You should be able to work with basic computer programs and learn new systems quickly. We expect you to be a team player who can work independently from home. As a fresher, a positive attitude and eagerness to learn are key to thriving in this position.

Job Title : Customer care executiveLocation : Ludhiana Punjab Experience: 0 to 1 year Roles & Responsibilities : 1 Handle customers queries through phone email,chat or in- person support 2 providing product and service information 3 understand customer need and close sales 4 update customer information in the database 5 Address customer complaints and maintain records 6 coordinating with other departments 7 processing orders and requests Qualifications and skills : 1 Graduation preferred2 Good communication skill 3 Bengali language must needed 4 Basic knowledge of computer 5 Problem solving abilities 6 Customer -focused attitude

We need some girls and boys to work in our office. Anyone who is interested should apply.

Department: Sales- Secured LoansRole:CAM/Sr.CAMAs a Customer Acquisition Manager (CAM/Senior CAM), you will be responsible for acquiring new clients for Loan Against Property (LAP), driving sales and generating business for the organization. This is a field-based, target-driven sales role requiring strong market networking and product knowledge. The acquisition would be through Direct Channels like Events, Exhibitions, Road Shows, Database & Micro marketing Activities.Responsibilities: Sourcing & Lead GenerationIdentify and acquire new MSME customers through Direct Acquisition using field visits, telecallingreferences, micro-marketing activity and market research.Build a strong local market presence to generate a steady pipeline of secured LAP business leads and disbursement.Build a profitable customer pool of 25 MSME customers as a Key Account Manager (KAM) and manage the entire customer life cycle for any service queries, renewals, top ups, SOA etc. File Login & Application ProcessingCollect accurate customer documentation and ensure timely login of loan applications.Guide customers through eligibility and documentation, ensuring compliance with internal policies. Cross-functional CollaborationCoordinate with Credit, Risk, Operations, and Legal, Technical teams for smooth file processing and issue resolution.Act as the single point of contact for internal follow-ups and ensure end-to-end loan application execution. Disbursement & post-sales follow-UpTrack loan application status and facilitate timely disbursement by resolving process delays.Explain disbursement terms and support clients with post-loan queries and servicing needs. Relationship Building & Client RetentionBuild strong client relationships to drive repeat business, referrals, and long-term loyalty.Maintain regular client engagement to understand evolving needs and offer tailored financial solutions Proactive On-Ground OutreachConduct regular face-to-face visits to rural & semi-urban marketsidentify new loan leads (home/SME/microfinance), explain our products clearly, and assist customers through application and documentation processes, ensuring compliance with RBI & internal KYC standardsLead in-person recovery efforts by visiting delinquent borrowers' residences or businesses to collect overdue payments, assess individual financial situations, and develop tailored repayment arrangements compliant with RBI guidelines. Early bucket-PDM and collection managementDrive portfolio quality through Pre Delinquency and Collection Management drivers like presentation date, EMI amount, SMS/ telecalling/ Notification and help to collect overdue amount along with penal charges/ late payment interest through direct customer engagement, regular field collection efforts and visits. Qualification&Experience:Educational BackgroundGraduate/ Postgraduate in Commerce, Science, or any related field (mandatory).Experience Requirements1 to 5 years of experience in a Bank, NBFC, or Insurance company, preferably in a direct acquisition modelPrior experience in selling HL, LAP is Preferable.Key Skills &Competencies: Strong local market knowledge and merchant network. Good understanding of loan products, customer needs, and financial documentation. Target-oriented, self-motivated, and team player with strong execution ability. Excellent communication and interpersonal skills. Demonstrated ability to perform effectively under pressure while consistently achieving monthly targets. Ability and competency to work in the field/marketplace in the neighborhood lending model. Performance Metrics: Achievement of monthly and quarterly disbursement targets. Number of new Business merchant acquisitions. Productivity through direct and channel sourcing. Conversion rate from leads to disbursed accounts. Early bucket collection efficiency, bounce rate, entry rate and resolution;

As a Back Office Assistant, your responsibilities include providing administrative support to ensure efficient operation of the office. You will be responsible for supporting sales and customer service teams, handling customer calls and follow-ups, managing internal communication systems, and coordinating general office management tasks.

Develop and maintain strong relationships with key customers.Address customer concerns, inquiries, and complaints in a timely and professional manner.Serve as the main point of contact for clients and ensure their needs are met.Identify opportunities for upselling or cross-selling additional products or services.Track customer satisfaction and follow up to ensure issues are resolved.Collect feedback from customers to improve products and services.Collaborate with sales, marketing, and support teams to provide a seamless customer experience.Monitor customer accounts and ensure they are receiving appropriate services.Prepare and present reports on customer relationships, satisfaction, and performance metrics.

Collection EMI from customer on the behalf of banks

We are currently seeking a highly skilled and dedicated MDS Dentist to join our team and contribute to the exceptional dental care provided at our state-of-the-art clinic. As an MDS Dentist, you will play a crucial role in the diagnosis, treatment, and overall oral health management of our patientsResponsibilities:Perform additional dental procedures like reducing tooth material and placing attachments as needed.Consult with patients about aligners, explaining treatment plans, and highlighting the benefits of the aligner process.Oversee the entire patient journey, from timely consultations to monitoring progress and ensuring successful case completion.Address customer queries, both technical and general, after the sales process, focusing on Smile correction and straightening services.Conduct teleconsultations for any issues that may arise.Answer dental-related questions related to our services.Be a problem solver for patients, coordinating solutions as needed.Manage any operational activities required for smooth functioning.Record and tabulate patient responses, generating relevant reports.Requirements:Completed MDS in DentistryExcellent communication skills to explain procedures, ensuring patient comfort, and building trust.MDS degree in Dentistry from a recognized institution.Valid license to practice dentistry in the relevant jurisdiction.Join our dynamic team and contribute to the delivery of top-notch dental care in our NABH approved clinic equipped with 20 dental chairs. If you are passionate about dentistry and dedicated to excellence, we invite you to apply for this rewarding opportunityJob Types: Full-time, FresherSalary: From 30,000.00 per month

Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air Ticketing / Ground Staff / Cabin Crew / Maintenance Engineer/Airport ManagementSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DeptSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All IndiaThanksRegards/Aviation Team

Job title : Field sales executive Location : Ludhiana Punjab Experience : 0 to 1 year Roles & Responsibilities :1 Conduct regular field inspections as required2 Achieve daily, weekly, and monthly sales targets 3 Identify and develop new opportunities for sales 5 Build and maintain strong relationship with clients and dealers 6 Perform regular market follow-ups and competitor analysis7 Ensure timely reporting of field activities and sales performanceQualifications & skills 1 Bachelors degree in Marketing, and business 2 Must own a two-wheeler and have a valid driving licence 3 Strong verbal communication and interpersonal skills4 Good time management and organizational abilities5 Self-motivated and target-driven mindset

Axis Bank - Young Banker ProgramPost-Asst ManagerSalary- 35000/-*Process Process:-*Online Application >> Online Assessment >> Online Interview >> Get Provisional Training Offer Letter >> Training >> Join Axis BankLevel 1 :- Written Test : Verbal Ability, Analytical Ability, Numerical Ability, Written English Test, Listening Comprehension TestLevel 2 :- Video Interview : Online Interview with Axis Bank TeamNote: The selected candidates shall be enrolled in the program ABYB and the 4 Month offline campus training in Manipal Global Banglore with 5000 Stypn Salary.During classroom training all-Accommodation / Fooding / Medical/ 1 Tablet Free.After completing 4 month campus training at Manipal University of BFSI , the candidate will start 90 days OJT at Axis Bank , OJT salary will be 25000/- for 3 month . At this time, the candidate will start receiving salary. After the OJT,You are eligible if: Your age is less than 30 Years Graduation Degree (10+2+3 pattern or 10+2+4 pattern) is compulsory Graduates from any stream with 50% in 10th, 12th, Graduation Candidates in the final year who have appeared for their final Semester Exam can also apply