Customer Communication Job Vacancies in Patna

We are looking for a motivated and organized Airline Manager to oversee daily operations at our airline office in Patna, India. This entry-level position is perfect for individuals looking to start their career in the airline industry.Key Responsibilities:1. **Customer Service**: Assist passengers with check-in, flight information, and any issues they may encounter, ensuring a positive travel experience.2. **Team Coordination**: Work closely with staff to ensure smooth operations, including scheduling and task assignments to maintain a well-functioning team.3. **Flight Operations Support**: Monitor flight schedules and updates, helping to communicate any changes effectively to passengers and crew members.4. **Safety Compliance**: Ensure all airline policies and safety regulations are followed, maintaining a safe environment for both staff and passengers.5. **Reporting**: Prepare daily reports on operations, passenger feedback, and any incidents that occur, provide insights for continuous improvement.Required Skills and Expectations:Candidates should have a minimum of a 10th-grade education and should be comfortable working in a fast-paced environment. Good communication skills are essential, along with a friendly attitude towards customers. Fresh graduates or those with less than a year of experience are encouraged to apply. A basic understanding of airline operations is a plus, but training will be provided. Being reliable, punctual, and a team player is crucial for success in this role.

We are seeking a dedicated and friendly Customer Support Executive to join our team on a part-time basis. The role involves assisting customers with their inquiries and providing effective solutions while working from the comfort of your home.Key Responsibilities:1. **Customer Inquiries**: Respond to customer questions via phone, chat, or email in a timely and courteous manner, ensuring a positive experience.2. **Issue Resolution**: Identify and troubleshoot customer problems, providing clear and accurate solutions or guidance to resolve issues quickly.3. **Product Knowledge**: Stay informed about our products and services to provide accurate information to customers and help enhance their experience.4. **Feedback Collection**: Gather feedback from customers about their experiences and report suggestions to enhance service quality and offerings.5. **Record Keeping**: Maintain detailed records of customer interactions and transactions, ensuring all issues are logged correctly for future reference.Required Skills and Expectations:Candidates should have excellent communication skills in both verbal and written form. A positive attitude and a passion for helping others are essential for this role. Applicants must be organized, with the ability to manage multiple tasks effectively. Since this is a work-from-home position, candidates should have a reliable internet connection and a computer to perform their duties efficiently. Prior experience is not required, but being a quick learner will be a strong asset.

As a Customer Care Executive based in Patna, India, you will be the vital link between our company and our customers. Your role involves providing excellent support and ensuring customer satisfaction while working from the comfort of your home. This position is ideal for freshers who have completed their 12th grade.Key Responsibilities:1. **Customer Support:** Respond promptly to customer inquiries via phone, email, or chat, providing accurate information and resolving issues efficiently.2. **Issue Resolution:** Identify customer problems and provide effective solutions, ensuring high levels of customer satisfaction and loyalty.3. **Product Knowledge:** Maintain thorough knowledge of our products and services to offer accurate guidance and support to customers.4. **Record Keeping:** Document customer interactions and maintain records in our database, ensuring information is up-to-date and accurate.5. **Feedback Collection:** Actively solicit feedback from customers to improve service quality and inform the team about recurring issues.Required Skills and Expectations:Candidates should have strong communication skills, both verbal and written, to effectively interact with customers. A polite and patient attitude is essential, as well as the ability to handle challenging situations calmly. Basic computer knowledge and proficiency in using various communication tools are expected. Freshers should be eager to learn and adaptable to change, demonstrating a passion for helping others. A strong work ethic and commitment to team goals will also be important in this role.

We are looking for a motivated and experienced Sales Manager to join our team in Patna. The ideal candidate will have 5 to 6 years of experience in sales and a strong ability to lead a sales team. This full-time position requires working from the office.**Key Responsibilities:**- **Team Leadership:** Lead and inspire a sales team to achieve targets, ensuring each member understands their goals and responsibilities.- **Sales Strategy Development:** Create and implement effective sales strategies to increase market share and drive revenue growth in the assigned region.- **Client Relationship Management:** Build and maintain strong relationships with key clients to enhance customer satisfaction and loyalty.- **Performance Monitoring:** Track sales performance metrics, analyze results, and prepare reports to assess performance against targets and identify areas for improvement.- **Market Research:** Conduct market analysis to understand trends, competition, and customer needs, using this information to inform sales strategies.**Required Skills and Expectations:**Candidates must possess strong communication and interpersonal skills, enabling effective interaction with clients and team members. Proven experience in sales management and a deep understanding of sales processes are crucial. The ideal candidate should be results-driven, able to work under pressure, and possess excellent negotiation skills. A bachelor's degree in business or a related field is preferred. Additionally, the candidate should be comfortable with working from the office and demonstrate a strong work ethic.

We are looking for a dedicated CRM Executive to manage customer relationships and improve satisfaction. This role is ideal for motivated individuals who enjoy interacting with customers and have a passion for service. Key Responsibilities:1. **Customer Interaction**: Communicate with customers to understand their needs, address inquiries, and resolve issues promptly, ensuring a high level of satisfaction.2. **Data Management**: Maintain and update customer records in the CRM system, ensuring accurate information is available for better service and follow-ups.3. **Reporting**: Prepare reports on customer feedback and interactions to identify trends and areas for improvement, helping enhance the overall customer experience.4. **Collaboration**: Work closely with other teams, such as sales and marketing, to support initiatives aimed at attracting new customers and retaining existing ones.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, to effectively engage with customers. Strong attention to detail is crucial for maintaining precise customer records. Candidates must be tech-savvy, with a basic understanding of CRM software and customer service practices. A positive attitude and a proactive approach to problem-solving are essential in this role, as well as the ability to work independently in a remote setting. A commitment to providing outstanding service is expected as you represent the company in all customer interactions. This role is open to females with varying levels of experience, from fresh graduates to those with up to six years in a related field.

DRR Builtcon Pvt. Ltd. is seeking an experienced and dynamic Real Estate Manager to lead sales operations, manage teams, and drive business growth. The ideal candidate should have strong knowledge of the real estate industry and proven experience in sales and team management.

We are seeking a Sales Manager with 3 to 5 years of experience to lead our sales team and drive revenue growth. This full-time position is based in our Patna office on Boring Road. The ideal candidate should be a graduate with a proven track record in sales management.Key Responsibilities include developing strategic sales plans to achieve company goals. You will analyze market trends to identify opportunities for expansion and new customer acquisition. Monitoring team performance is essential, as you will set targets and provide coaching to ensure these targets are met. Building and maintaining strong relationships with clients is crucial, as is presenting products and services to potential customers. Additionally, you will lead the recruitment and training of new sales staff, fostering a motivated and effective sales team.The required skills for this role include strong leadership abilities to inspire your team and drive performance. Excellent communication skills are necessary for interacting with clients and managing team relations effectively. You must possess strong analytical skills to evaluate market data and develop actionable strategies. Additionally, a proactive attitude and problem-solving abilities are essential for overcoming challenges and achieving sales objectives.Candidates should be self-motivated and able to work effectively in a fast-paced environment. A successful Sales Manager will demonstrate passion for sales, a customer-oriented mindset, and a commitment to achieving results.

We are looking for a dynamic and result-oriented Relationship Manager to join our team. In this role, you will be responsible for managing and nurturing relationships with high-net-worth individuals (HNIs) and retail clients. Your primary focus will be to advise clients on equity investments, assist them in trading, drive revenue through stockbroking products, and acquire new clients to expand our market footprint.

We are looking for a friendly and organized Office Receptionist to join our team in Patna, India. This full-time position is ideal for individuals who have completed their 12th grade and are eager to start a career. Key responsibilities include greeting visitors and guests warmly, ensuring they feel welcomed. You will answer phone calls and respond to inquiries, helping to create a positive first impression. Managing incoming and outgoing mail is essential, as is maintaining office supplies and keeping the reception area tidy. You will also assist in scheduling appointments and coordinating meetings, ensuring everything runs smoothly. The ideal candidate should have excellent communication skills, both verbal and written, to interact effectively with clients and team members. A friendly demeanor and a professional appearance are crucial. Attention to detail is important for managing responsibilities accurately and efficiently. The ability to multitask in a busy environment will help you succeed in this role. We expect you to be proactive and adaptable, ready to handle various tasks as needed. Basic computer skills and familiarity with office equipment will be beneficial. We welcome applicants with 0 to 6 years of experience, and we encourage fresh graduates to apply. If you are a motivated individual looking for an opportunity to grow, we invite you to join our team.

As an Airline Customer Service Representative based in Patna, you will play a vital role in ensuring a positive experience for airline passengers. This position is ideal for individuals looking to start their career in the airline industry.**Key Responsibilities:**- **Assist Passengers:** Greet and help passengers with their travel inquiries, ensuring they have a pleasant experience from the moment they arrive at the airport.- **Manage Reservations:** Handle booking changes, cancellations, and ticketing processes, providing accurate information and assistance to passengers.- **Address Complaints:** Listen to passenger concerns and resolve issues effectively, maintaining a calm and professional demeanor.- **Provide Information:** Educate passengers about flight schedules, baggage policies, and airport services, ensuring they are well-informed.- **Check-In Support:** Assist passengers with the check-in process, guiding them through the necessary steps and ensuring timely boarding.**Required Skills and Expectations:**Candidates should possess excellent communication skills and be friendly and approachable. A keen attention to detail is essential for managing reservations and addressing passenger needs accurately. Problem-solving abilities and a customer-centric attitude are necessary to handle complaints effectively. Since the role requires direct interaction with passengers, candidates must be comfortable working in a fast-paced environment. While no previous experience is required, a willingness to learn and adapt is highly valued. A minimum educational qualification of 10th pass is needed to apply for this position.

Soham HR Solutions is hiring on behalf of a reputed Gym & Fitness Center located in Kankarbagh, Patna (Bihar).We are looking for a dynamic, energetic, and presentable Sales Executive who can drive membership sales and represent the brand with confidence.Promote and sell gym memberships to walk-in and potential clientsConduct gym tours for walk-in clients and convert them into paid membersMake follow-up calls and nurture leads to ensure maximum conversionAchieve monthly sales targets consistentlyBuild and maintain strong client relationships for long-term retentionHandle membership renewals and ensure minimum drop-outs Candidate Requirements:Field Detail Language English & Hindi - Fluent (Both Mandatory) Age 20 to 30 Years Personality Smart, Confident & Well-Groomed Appearance Presentable & Good Looking Experience 0-2 Years (Freshers Welcome) Qualification 12th Pass / Graduate Salary & Benefits: Fixed Salary20,000/- per month Incentives Performance based (Extra Earning) Location Kankarbhagh, Patna - Bihar Job Type Full Time Why Join Us:Fixed salary + attractive incentivesFitness industry growing careerEnergetic & young work environmentMonday to Saturday (Sunday Off) How to Apply: Interested candidates can send their updated resume with photo to our email or contact directly. Soham HR Solutions Patna, Bihar

JOB DESCRIPTION OF CUSTOMER CARE EXECUTIVE:Amiure International Pvt Ltd is a web designing company that deals with RailRecipe all across the networks in India and is an authorized partner with IRCTC.Minimum Qualification- FRESHER ConsideredAny Graduate(2021-2025 batch considered)Salary - 8k to 13kMorning - 7am to 4pmEvening- 1.30pm to 10.30pm(Both Male & Female can Apply)We are seeking a proactive graduate fresher in Customer Support. He/She Should have strong communication skills (English and Hindi), handling, request processing ,vendor or team coordination.Roles and Responsibilities of customer care executive: To accept food orders and call back for order confirmation To process orders in a mannered way To coordinate with the vendors and Concerned team Responsible for complete customer support To take feedback and follow up delivery information per order To manage complaints of individual customers To contribute operations information and recommendations for strategic plans and reviews To communicate customer issues with the operations team and devise ways of improving the customer experience including resolving problems and complaints Maintain relationship with key operations vendors To accomplish operations and organization mission by completing related results as and when required

Responsibilities: Handling customer queries, resolving issues, generating sales leads, and managing store operations. And Excellent communication, customer empathy, sales orientation, and familiarity with digital tools.

We are looking for a motivated and confident Tele caller / Sales Executive to join our team. The candidate will be responsible for contacting potential customers, explaining our real estate projects and educational services, generating leads, and converting them into admissions or property sales.

As an Office Receptionist, you will be the first point of contact for visitors and clients, playing a crucial role in creating a positive impression of the office.**Key Responsibilities:**- **Greeting Visitors:** Welcome all visitors warmly and professionally, ensuring they feel comfortable and valued upon entering the office.- **Managing Phone Calls:** Answer incoming phone calls promptly, directing them to the appropriate staff members and taking messages when necessary.- **Administrative Support:** Assist with basic administrative tasks, such as filing, data entry, and managing office supplies to contribute to smooth office operations.- **Scheduling Appointments:** Coordinate and manage appointments for staff, ensuring an organized calendar and effective use of time for meetings.- **Handling Mail and Deliveries:** Receive and sort incoming mail and packages, ensuring timely distribution to the relevant team members.**Required Skills and Expectations:**- **Communication Skills:** You must have strong verbal communication skills to interact clearly and politely with staff and visitors.- **Organizational Skills:** Being organized is essential. You should manage multiple tasks at once without losing focus.- **Proficient in Computer Applications:** Basic knowledge of computer applications, including MS Office, is necessary to assist with various tasks.- **Professional Appearance:** Maintaining a professional appearance and demeanor is important to uphold the offices image.- **Problem-Solving Abilities:** You should be able to address and resolve minor issues independently while seeking assistance for more complex problems.

Able to call the clients arrange meetings with them , lead generation on work know tha

* Conduct field marketing activities at retail locations* Report on sales performance regularly* Generate leads through direct marketing techniques* Collaborate with B2C marketing team for promotions

Job SummaryWe're seeking a motivated Business Development Associate to drive sales growth and revenue expansion. During the probation period, you'll undergo a comprehensive one-week training program, receive relevant data from management, and be expected to sell at least two subscription plans to customers.Key Responsibilities1. Sell subscription plans to clients2. Generate leads and convert them into sales3. Increase revenue for the company4. Engage with potential clients through calls and meetings5. Meet minimum sales targets consistently6. Do follow ups they will get leads from the managementCompensation- Salary: -10,000 - -50,000 per month- Incentives: Up to -10,000 for depends upon performanceEarn upto 60-1 lack according to the performanceProbation Period Details- Duration: One week training- Data Provision: We'll provide you with relevant customer data- Expectations: Sell at least two subscription plans within the probation periodPost-Probation Expectations- Payroll Commencement: Your salary will start once you successfully complete the probation period- Ongoing Targets: You'll be expected to consistently meet sales targets and contribute to revenue growth- Performance Evaluation: Your performance will be regularly evaluated to ensure you're meeting expectationsWork Arrangement- Hybrid/Remote: Flexible work arrangement with options to work from home or officeIf you're a driven and sales-focused individual, apply now to join our team!

We are looking for a Cargo Associate to join our team in Patna. This is a full-time job where you will work from the office. This role is ideal for individuals with 0 to 1 year of experience and a minimum education of 10th pass. **Key Responsibilities:**- **Loading and Unloading Cargo:** You will be responsible for safely loading and unloading cargo from trucks or containers, ensuring items are handled properly to prevent damage.- **Documentation and Record-Keeping:** You will maintain accurate records of shipments, including tracking information and cargo details, to ensure everything is accounted for.- **Inspecting Cargo:** You will check all incoming and outgoing cargo for damages or discrepancies, reporting any issues to your supervisor for resolution.- **Organizing Cargo Area:** You will help keep the cargo area organized and clean, ensuring that items are stored correctly and safely for easy access.- **Assisting Team Members:** Collaboration with other team members is essential, as you may be required to support their tasks and coordinate effectively during busy times.**Required Skills and Expectations:**- Candidates should have a basic understanding of cargo handling and be willing to learn new processes quickly. - Attention to detail is crucial, as you will need to ensure accurate documentation and careful handling of cargo.- Good physical fitness is expected since the role involves manual handling of heavy items.- Effective communication skills are necessary for working as part of a team and interacting with supervisors and other personnel. - A strong work ethic and reliability are expected, as punctuality and dedication to tasks are important in this role.

We are looking for a dedicated Airline Customer Service Executive to join our team in Patna. This is a full-time position that involves working from our office. As the first point of contact for our customers, you will play a vital role in ensuring their travel experience is smooth and enjoyable.**Key Responsibilities:**- **Assist Customers with Inquiries:** Respond to customer questions regarding flights, bookings, and policies, providing accurate information to help them make informed decisions.- **Handle Check-Ins:** Facilitate the check-in process for passengers, ensuring all necessary procedures are followed for a seamless experience.- **Manage Reservations:** Help customers with flight bookings and modifications, ensuring all changes are accurately processed and confirmed.- **Address Customer Complaints:** Listen to customer issues and resolve them promptly and effectively, aiming for high customer satisfaction.- **Support Baggage Handling:** Assist passengers with baggage queries and ensure all relevant information is communicated regarding lost or delayed luggage.**Required Skills and Expectations:**- **Effective Communication:** Strong verbal and written communication skills are essential to interact with customers and provide clear information.- **Problem-Solving Skills:** Ability to think quickly and resolve issues efficiently, ensuring customer satisfaction.- **Team Player:** Collaborate well with colleagues and contribute positively to the team environment.- **Attention to Detail:** Ensure all tasks are completed accurately, minimizing errors, especially in bookings and customer information.- **Basic Computer Skills:** Familiarity with computer applications and systems for managing customer data and bookings is preferred.

We are looking for a Passenger Service Associate to join our team in Patna, India. This role is ideal for individuals who are enthusiastic about customer service and enjoy helping people.As a Passenger Service Associate, your key responsibilities will include greeting passengers with a warm and friendly attitude. You will assist travelers in checking in, provide information about flights, and help with any inquiries they may have. You will also be responsible for handling luggage and ensuring that all passenger services are delivered efficiently.To succeed in this role, you should possess excellent communication skills, as you will interact with passengers from diverse backgrounds. A strong sense of responsibility and attention to detail is essential, as you will manage important tasks that impact the travel experience. You should be able to work well in a team setting and maintain a positive attitude, even during busy times. Basic computer skills are required to assist with check-in processes and manage passenger information.We encourage applicants with a school education level of at least a 10th pass, and no prior experience is required. Enthusiasm for customer service and a desire to learn and grow in the travel industry are key expectations for this position. If you are eager to start your career in a dynamic environment, we would love to hear from you!

As an Airport Guest Relationship Executive, you will play a key role in ensuring a positive experience for all guests at the airport. Your responsibilities will include:- **Welcoming Guests**: Greet and assist guests upon their arrival at the airport, providing a warm and friendly atmosphere.- **Providing Information**: Offer clear information about flight schedules, gate locations, and airport services to help guests navigate easily.- **Handling Requests**: Address and fulfill guest requests efficiently, whether it involves guiding them to services or resolving their concerns.- **Assisting with Check-In**: Support guests with the check-in process, ensuring they have all necessary documents ready and that their needs are met.- **Coordinating with Staff**: Work closely with other airport staff, including security and ground services, to ensure smooth operations and guest satisfaction.We expect candidates to have the following skills:- **Communication Skills**: Strong verbal communication skills are essential to interact effectively with guests from diverse backgrounds.- **Customer Service Orientation**: A passion for helping others and a commitment to providing excellent customer service is crucial for this role.- **Problem-Solving Ability**: Ability to think on your feet and come up with quick solutions when challenges arise.- **Team Player**: Willingness to collaborate with colleagues to enhance overall guest experience.Candidates should have completed at least 10th grade and have 0 to 1 year of experience in customer service or a related field. A positive attitude and professional appearance are essential for this role.

We are looking for a dedicated Airlines Executive to join our team in Patna. This entry-level position requires enthusiasm and a willingness to learn. You will play a key role in ensuring smooth operations within the airline industry.Key Responsibilities:- **Customer Service:** Assist passengers with inquiries about flights, bookings, and general airline information, providing a friendly and helpful experience.- **Ticketing and Reservations:** Process ticket sales and changes in reservations, ensuring accuracy and attention to detail to meet customer needs.- **Check-In Assistance:** Help passengers during the check-in process, ensuring all necessary documents are verified and guiding them through airport procedures.- **Problem Resolution:** Address and resolve passenger complaints or issues with patience and efficiency, ensuring customer satisfaction and retention.Required Skills and Expectations:Candidates should have effective communication skills to interact with customers and coworkers clearly. Basic computer knowledge is essential to manage bookings and inquiries efficiently. Attention to detail is crucial for accuracy in ticketing and documentation. A positive attitude and ability to work in a team are vital for success in a busy environment. Flexibility and adaptability are important as you may encounter a variety of tasks and challenges throughout your workday. If you are eager to start your career in the airline industry with a focus on customer service, we encourage you to apply.