Customer Support Executive Jobs For 12th Pass Freshers

We are seeking a dedicated and friendly Customer Support Executive to join our team on a part-time basis. The role involves assisting customers with their inquiries and providing effective solutions while working from the comfort of your home.

Key Responsibilities:

1. **Customer Inquiries**: Respond to customer questions via phone, chat, or email in a timely and courteous manner, ensuring a positive experience.

2. **Issue Resolution**: Identify and troubleshoot customer problems, providing clear and accurate solutions or guidance to resolve issues quickly.

3. **Product Knowledge**: Stay informed about our products and services to provide accurate information to customers and help enhance their experience.

4. **Feedback Collection**: Gather feedback from customers about their experiences and report suggestions to enhance service quality and offerings.

5. **Record Keeping**: Maintain detailed records of customer interactions and transactions, ensuring all issues are logged correctly for future reference.

Required Skills and Expectations:

Candidates should have excellent communication skills in both verbal and written form. A positive attitude and a passion for helping others are essential for this role. Applicants must be organized, with the ability to manage multiple tasks effectively. Since this is a work-from-home position, candidates should have a reliable internet connection and a computer to perform their duties efficiently. Prior experience is not required, but being a quick learner will be a strong asset.

• Experience

  0 - 1 Years

• No. of Openings

  98

• Education

  12th Pass

• Role

  Customer Support Executive

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Part Time

• Work Location Type

  Work from Home