Customer Care Job Vacancies in Nainital

Urgent hiring for the Service Staff required for the QSR Outlet - Food & Beverage Location - Haldwani No. of Opening - 04 Fresher, especially college students who are looking afternoon or night shift jobs can apply Training will be provided to fresher at the Outlet Job Timing - 12 pm to 11 pm

- **Handling customer queries**: Respond to customer inquiries via phone, email, or chat to provide information about products or services, resolve complaints, and address any issues they may have with professionalism and empathy.- **Data entry and documentation**: Accurately update customer information, transactions, and interactions in the company database or CRM system to maintain complete records and ensure data integrity.- **Providing customer support**: Assist customers with troubleshooting, technical support, and product/service-related assistance to ensure a positive customer experience and satisfaction.- **Maintaining call logs**: Keep detailed records of customer interactions, including the purpose of the call, actions taken, and resolutions provided, to track inquiries and monitor performance.**Skills and Expectations**:- Strong communication skills to effectively interact with customers and colleagues.- Basic computer skills to navigate software applications, input data, and access information quickly.- Customer care mentality with a focus on delivering high-quality service and resolving issues promptly.- Ability to work well in a team environment and collaborate effectively with coworkers to achieve shared goals.- A positive attitude, patience, and willingness to learn and adapt to different situations.

- **Customer Relationship:**Creating and maintaining positive relationships with customers to ensure their satisfaction and loyalty.- **Customer Service:**Providing excellent service to customers, addressing their queries, resolving complaints, and catering to their needs effectively.- **Customer Handling:**Interacting with customers in a professional and courteous manner, understanding their requirements, and providing prompt solutions.- **Customer Communication:**Effectively communicating with customers through phone calls, emails, and other channels to address their concerns, provide information, and build rapport.- **Required Skills and Expectations:**1. Excellent communication skills to interact with customers effectively and convey information clearly.2. Strong interpersonal skills to build and maintain positive relationships with customers.3. Problem-solving abilities to address customer queries and resolve issues promptly.4. Patience and empathy to deal with customers in a courteous and understanding manner.5. Ability to work in a fast-paced environment and handle multiple customer inquiries simultaneously.6. Basic computer skills to input customer information, access relevant data, and respond to queries efficiently.

Job Description:We are hiring a Customer Support Executive to handle customer queries, provide solutions, and ensure client satisfaction.Requirements:Strong communication & problem-solving skillsBasic computer knowledgeExperience: Fresher / 1+ year in customer service

Greet and seat guestsTake food and drink orders accuratelyServe orders promptly and professionallyCheck on guests and respond to requestsClear tables and reset for next guestsHandle billing and payments

Job Openings for 20 Back Office Staff Jobs for Freshers in Gwalior,Jhansi,Dehradun,Kanpur,Nainital,Ranchi,Haridwar,Roorkee,Agra,Lucknow, having Educational qualification of : Higher Secondary, Secondary School, Diploma, B.A, B.B.A, B.Com, B.Sc, M.A, M.B.A/PGDM, M.Com with Good knowledge in customer care,Back Office Processing,Coordination Skills,Back End Processing,MS Office Word etc.

1. Liaising with the affiliated bank2. Collecting various documents from bank as per the needs.3. Visiting procured site/properties to keep the check and do the necessary arrangements.4. Coordinating with the existing bank for more business.5. Getting pending bills cleared from the clients.6. Legal paperwork coordination between the bank, court & company.Mandatory - Two wheelerLegal/Law background will be a plus.

Job opening is for 6 Sales Executive Posts one each in above locations. We are looking for a field sales representative to develop sales strategies and attract new clients. The sales person will source new sales opportunities and close sales to achieve targets. The sales executive will play a key role in increasing income and revenue by acquiring more and more clients, generating leads and managing sales of products and services. Sell the Silent Diesel Generators using various customer sales methods (Foot on street, cold calling, presentations etc)Forecast sales, develop out of the box sales strategies/models and evaluate their effectivenessEvaluate customers skills, needs and build long-lasting relationshipsMeet personal and team sales targetsResearch accounts and generate or follow through sales leadsAttend meetings, sales events, and trainings to keep abreast of the latest developmentsReport and provide feedback to management using financial statistical dataMaintain and expand client database.Enter the activity/communication details in the Customer Relationship Management(CRM) or report to the team.