Freshers For Airport Information Desk Associate - Patna

We are looking for an enthusiastic Airport Information Desk Executive to provide exceptional customer service at our Patna airport location. This role requires a friendly and proactive individual to assist travelers and ensure a smooth airport experience.

Key Responsibilities:

1. Customer Assistance: Greet and assist passengers with their inquiries, providing accurate information regarding flight schedules, boarding gates, and airport facilities.

2. Problem Solving: Address and resolve passenger concerns or complaints promptly, ensuring a positive experience for all travelers.

3. Information Dissemination: Maintain up-to-date knowledge of airline services, safety protocols, and airport regulations to provide reliable information.

4. Communication: Coordinate with airline staff and other airport services to relay important updates and help passengers navigate through the airport.

5. Documentation: Keep records of visitor queries and feedback to improve services and report any recurring issues to management.

Required Skills and Expectations:

Candidates should possess effective communication skills and the ability to interact confidently with a diverse range of travelers. A positive attitude and strong problem-solving abilities are essential for addressing passenger needs efficiently. Since this role requires working in a fast-paced environment, candidates should remain calm under pressure and show a willingness to learn. Being a 12th pass is the minimum educational requirement, and prior customer service experience is a plus but not mandatory.

• Experience

  0 - 2 Years

• No. of Openings

  26

• Education

  12th Pass

• Role

  Airport Information Desk Executive

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Age Limit

  18 - 34 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Weekly Payout, Overtime Pay, PF, Travel Allowance (TA), Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days

• Face Interview Location

  KOLKATA