Customer Care Executive Graduate Experience Jobs in Chennai

This is in reference to our discussion in regards to the current open Mandates with Marketsof1. We are open to hire candidates with a minimum 6 months Sales experience ( telesales preferably ), Customer Support Executives with minimum 6 months experience .Language Preference : Malayalam, Kannada, Telugu and hindiSalary ranges between 15k to 35k ( Net Take Home ) plus Incentives. Location : Saidapet(little mount),Guindy Statutory benefits - ESIC, PF applicable for all hiresInsurance covered for Self and FamilyExcellent work Culture built with monthly Rewards and Recognition.

Key Responsibilities: Handle incoming calls, online inquiries, and property leads from various marketing channels. Qualify leads based on client preferences, budget, and project suitability. Explain project features, amenities, pricing, and other details to prospective customers. Coordinate and schedule site visits, ensuring a smooth handover to the sales team. Maintain and update lead data in the CRM system accurately. Follow up with leads regularly to keep prospects engaged and drive them toward conversion. Share project brochures, videos, and relevant information with clients as required. Support the sales team by providing background information on prospects and site visit feedback. Achieve daily, weekly, and monthly call and lead conversion targets. Collaborate with the digital marketing and field sales teams for lead management and feedback. Handle customer objections and queries professionally, ensuring a positive brand impression. Key Skills & Competencies: 13 years of experience in presales/tele-calling/customer service, preferably in real estate, hospitality, or service industries. Excellent verbal communication skills in English and Tamil (additional regional languages are a plus). Strong customer handling and interpersonal abilities. Good tele-counseling and persuasion skills. Familiarity with Sell.do and MS Office applications. Quick learner with the ability to understand and explain real estate project details. Target-oriented and self-motivated with a proactive approach. Office-based with occasional site visit coordination Performance incentives based on site visit conversions and closures

We are hiring Senior Customer Support for our Retail Organization.Designation : Customer Support AssociateWe are currently hiring for Hindi-Speaking Customer Care Representative to join our team. Candidates must possess excellent communication skills in Hindi and be available for immediate joining.REQUIREMENTS:Education: Graduation or Post Graduation preferredMandatory Language Skills: Must be fluent in Hindi, English, Tamil and Telugu.Preferred Skills: Ability to communicate in an additional regional language is a strong advantage and in Customer sales / Retail / Customer SupportExperience: Welcoming Experienced and Fresher candidates with up to 1 year of Voice Process experience.Must be available to commit to a 6-day work week and demonstrate flexibility regarding shifts/scheduling.Join Date: Immediate joining is required.Kindly contact HR - Samuel Arumugam - 9962396546Job Types: Full-time, PermanentBenefits:Food providedHealth insurancePaid sick timeProvident FundGreetings from Wedtree Group of Companies

Dear Expert,We are excited to inform you about an excellent career opportunity with a leading BPO MNC in Pune for the role of International Customer Support Executive.Job Highlights: Profile: International Voice/Non-Voice Process Salary: Up to 4.50 LPA + Attractive Incentives Working Days: 5 Days a Week Cab Facility: Available Preference: Experienced Candidates in BPO/Customer SupportIf you have strong communication skills and are looking to grow your career with a reputed multinational company, this is the perfect opportunity for you. Apply Now for Walkin Interview! For more details, call or whatsapp at 8860-720-162 790-5454-097

Customer Support Executive ResponsibilitiesRecruiting, hiring, and managing a team of customer service representativesDesigning an efficient customer service processProviding accurate information about the companys policies and proceduresMaintaining an accurate and up-to-date customer databaseConducting regular quality assurance and customer satisfaction researchResolving customer complaintsCustomer Support Executive Requirements Bachelors degree in business, administration, or related fieldAt least 3-5 years experience in customer support leadershipExcellent interpersonal skillsStrong written and verbal communication skillsExperience with conflict resolution in the workplaceAbility to work in a fast-paced environment

DESCRIPTION1. Preparation of long-term & short-term business plans for revenue generation.2. Identify and connect with prospective corporate anchors (large buyers/suppliers).3. Find out details of FMCG / FMEG / any other industry Distributors /Dealers and brief them about lending products.4. Support onboarding of anchors by assisting with proposals, meetings, and internal coordination. Sign service agreements with distributors.5. Help map distributor ecosystems for downstream financing opportunities and daily visits to existing distributors.6. The candidate will look after the Repayment collection part of distributor.7. Candidate will play role of mentors for their own distributors and help in their application process.8. Work cross-functionally with credit, legal, and operations team to drive seamless execution.9. Inventing new business strategies followed by their execution for the growth of the company.10. Co-ordination with head office /Central Office for all distributor related activity.11. Maintain lead data, support sales pipeline management and monthly sales report submission

Job description :Roles and Responsibilities :Contacting customers via phone, email, instant messaging and in-person to make salesMeeting daily, weekly, and monthly sales targetsHandling customer queries and concerns and taking appropriate action to follow-upPreparing and sending quotes and proposals to clientsManaging the sales process through our database CRMEffective record-keeping of client interactions and activities on CRMParticipating in sales team meetings and training, as and when required

Key Responsibilities 1. Lead Generation and Revenue Conversion: Conduct outbound calls to potential clients, presenting advertising opportunities available on our digital screens. Identify and qualify leads, turning inquiries into confirmed bookings. Negotiate advertising packages and close deals to achieve revenue targets. 2. Inbound Call Management: Respond to inbound inquiries, providing information about advertisement slots, pricing, and campaign customization. Assist clients in selecting the most suitable advertising options for their needs. 3. Relationship Building: Develop and nurture strong relationships with clients to encourage repeat business. Offer tailored solutions that align with client goals, ensuring satisfaction and long-term partnerships. 4. Advertisement Coordination: Collaborate with internal teams to ensure timely placement of advertisements and seamless execution of campaigns. Monitor and confirm that advertisements are displayed correctly and according to client specifications. 5. Reporting and Documentation: Maintain detailed records of calls, leads, bookings, and client feedback in the CRM system. Prepare reports on sales performance, client engagement, and revenue growth. Requirements Proven experience in customer service, sales, or lead generation roles. Excellent communication, persuasion, and negotiation skills. Ability to manage high call volumes and multitask effectively. Familiarity with CRM systems and sales tracking tools. A proactive and goal-oriented approach to generating revenue.

Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)Greet and welcome guestsAnswer questions and address complaintsAnswer all incoming calls and redirect them or keep messagesReceive letters, packages etc. and distribute themPrepare outgoing mail by drafting correspondence, securing parcels etc.Check, sort and forward emailsMonitor office supplies and place orders when necessaryKeep updated records and filesMonitor office expenses and costsTake up other duties as assigned (travel arrangements, schedules etc.)Proven experience as front desk representative, agent or relevant positionFamiliarity with office machines (e.g. fax, printer etc.)Knowledge of office management and basic bookkeepingProficient in English (oral and written)Excellent knowledge of MS Office (especially Excel and Word)Strong communication and people skillsGood organizational and multi-tasking abilitiesProblem-solving skillsCustomer service orientationContact Person Name : MUTHUMobile Number : 98401 12003You can call or share your resume to this WhatsApp number.

Qualifications To be considered for and to perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.Qualifications include:2-5 years prior experience in a technical support role Minimum 2 years experience in a Tier I support role Proficient in Microsoft Office suite Familiarity with Cloud based technologies Strong attention to detail and time management Strong oral and written communication skills Strong customer service and conflict resolution skills.

Specific Responsibilities:- Handle Inbound and Outbound calling for Member service Identify and assess Members needs to achieve satisfaction. Build sustainable relationships and trust with member accounts through open and interactive communication. Provide accurate, valid, and complete information by using the right methods/tools Handle member complaints, provide appropriate solutions and alternatives within the time limits Conduct follow-ups to ensure complete resolution of issues. Keep records of Member interactions and process Customer

This is a full-time on-site role as a Marketing Manager at VILLAGE MILK in Chennai. The Marketing Manager will be responsible for developing and implementing marketing strategies, managing campaigns, overseeing the marketing team, and analyzing market trends to drive brand growth and awareness.

have to retain existing customer and generate new customer, payment follow up etc..

Requirements:Excellent communication skills in both English and Regional Languages.Experienced candidates are preferred.Strong sales and negotiation skills.Ability to thrive in a fast-paced environment.A proven track record in sales is a plus.

Wanted Senior Customer Care Support Location -Kotturpuram Male/Female Salary 25 To 40 Thousand+ Incentives Minimum 5 Year Experience In Any Domain (But 1 Year Experience Must Have Sales Or Telecalling Or Telesales ) Good Communication Required Age 23 To Below 35 Forward Resume Call Hr Forward This Message To All Groups

Experience : min 1 year in stock market,CTC : 18k to 25k per monthLocation: This JD is Common for all locationsGENERAL ROLEExecute operations, sales and administration jobs of the branch.

Key Duties & Responsibilities: Preparation of AWB Execution(Master Air Way Bill and House Air Way Bill / both) Draft AWB (Master Air Way Bill and House Air Way Bill) to be prepared and sent to customer (no sign required, only pdf) Ensure to check the cargo weight & dimensions, and do amendment if any. After confirmation and authentication of DRAFT copy by customer/shipper, Prepare: AWB, Certificate of Origin, Cargo Manifest, Hazardous Material, Perishable, and any other documents required by the customer. Ensure no further amendments are made after confirmation of draft AWB by the customer. Make sure all data is fed rightly in the Airline portal; Online updating (E-AWB) Preparing Air way Bill stickers/ labels & declarations Carting order is done as per the requirement and add terminal charges if any. Send pre-alert documents to desired CS Team, Customer & Overseas Agents Ensure tracking of executed AWB & update it to Customer Service Ensure after Customs Clearance, Hand over to Airlines (Bunch) Copy of Shipping Bill, Bond Close, Air Way Bill and scanning documents well in advance, also, monitor handing over of cargo & documents should be updated in our CMS(Close Coordination with Customs Operations & Field Operations) Always check whether the shipments are scheduled as per the time Todays Clearance print copy to be given to the Manager and email the same to the listed members Ensure next day Amendment AWB copies are completed by 11am and provide the same to the data entry teamSkills Required: Air Export experience; Master Air Way Bill and House Air Way Bill knowledge English written and spoken Ability to generate creative solutions and problem-solving Very strong computer/tech skills (MS Office) Must be focused, flexible, organized, detail-oriented, and team-oriented Ability to prioritize and organize workload

We are looking for a Customer Support Representative to join our team!1. Manage inbound / Outbound calls and emails in a timely manner.2. Identify customers needs and wants, give your best to clarify information.3. Understand every request and provide a solution to them.4. Follow our company's communication scripts & email templates. Desired Candidate Profile Must be spontaneous and have high energy level. Must possess excellent communication skill with neutral accent. Must be flexible and should have a positive attitude towards work. Must be willing to work in Night Shifts. Must have KPO or Call experience for USA / UK and AUS based Company Freshers can also apply

We need customer service executive for logistics service with Experience.