Customer Care Executive

Customer Support Executive Responsibilities

Recruiting, hiring, and managing a team of customer service representatives

Designing an efficient customer service process

Providing accurate information about the company€™s policies and procedures

Maintaining an accurate and up-to-date customer database

Conducting regular quality assurance and customer satisfaction research

Resolving customer complaints

Customer Support Executive Requirements

Bachelor€™s degree in business, administration, or related field

At least 3-5 years experience in customer support leadership

Excellent interpersonal skills

Strong written and verbal communication skills

Experience with conflict resolution in the workplace

Ability to work in a fast-paced environment

• Experience

  1 - 7 Years

• No. of Openings

  10

• Education

  Graduate (B.A)

• Role

  Customer Care Executive

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Home