Customer Care Executive

Manha Facility Management

1 - 7 Years
10 Openings
2.5 - 8.0 Lac/Yr
Posted 1 days ago
Online interview
Omr, Chennai

Key Skills

Customer Care Customer Support Customer Relationship Customer Service Customer Handling

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Job Description

Customer Support Executive Responsibilities

Recruiting, hiring, and managing a team of customer service representatives

Designing an efficient customer service process

Providing accurate information about the companys policies and procedures

Maintaining an accurate and up-to-date customer database

Conducting regular quality assurance and customer satisfaction research

Resolving customer complaints

Customer Support Executive Requirements

Bachelors degree in business, administration, or related field

At least 3-5 years experience in customer support leadership

Excellent interpersonal skills

Strong written and verbal communication skills

Experience with conflict resolution in the workplace

Ability to work in a fast-paced environment

Experience
1 - 7 Years
No. of Openings
10
Education
B.A
Role
Customer Care Executive
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Home

About Manha Facility Management

MFM is proud to be the first 100% UAE-owned facility management service provider, offering a comprehensive range of integrated facility management solutions designed to meet the unique needs of each client. We specialize in delivering cost-effective, tailored services that prioritize both efficiency and quality. Our commitment to excellence begins with a deep understanding of client requirements, followed by the professional execution of precise, effective facilities management strategies, ensuring optimal performance and satisfaction at every stage.