Customer Care Executive

Specific Responsibilities:-

€¢ Handle Inbound and Outbound calling for Member service

€¢ Identify and assess Members€™ needs to achieve satisfaction.

€¢ Build sustainable relationships and trust with member accounts through open and interactive communication.

€¢ Provide accurate, valid, and complete information by using the right methods/tools

€¢ Handle member complaints, provide appropriate solutions and alternatives within the time limits

€¢ Conduct follow-ups to ensure complete resolution of issues.

€¢ Keep records of Member interactions and process Customer

• Experience

  1 - 7 Years

• No. of Openings

  5

• Education

  Graduate (B.Com)

• Role

  Customer Care Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office