85

Customer Care Executive 12th Pass Jobs in Chennai

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  • 0 - 2 yrs
  • 6.0 Lac/Yr
  • Chennai
Back Office Staff Data Entry Operator Passport Checking Ticket Checking Staff Man Management Ground Staff Executive Ticketing Executive Customer Care
We are urgently hiring for the role of Ground Staff Air-Ticketing Cabin Crew in Chennai, India. This full-time position is ideal for individuals with a passion for customer service and the aviation industry.Key responsibilities include managing passenger check-in processes, assisting with air-ticketing, and providing excellent customer service to travelers. You will be responsible for coordinating flight schedules, addressing passenger queries, and ensuring a smooth boarding process. Daily tasks may involve operating ticketing systems and collaborating with cabin crew to enhance the travel experience.Candidates are expected to possess communication skills, a strong customer service orientation, and the ability to work well in a team. An educational background of at least 10th grade is required. The role is suited for both freshers and those with up to two years of experience in customer service or a related field.Working hours will be from 10 AM to 6 PM, with the expectation of working from the office. This position requires a commitment to excellence in service delivery and a willingness to adapt to the dynamic environment of the aviation sector.Join us in making travel a delightful experience for all our passengers while building a rewarding career in the ground staff and cabin crew domain.
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  • 0 - 3 yrs
  • 4.5 Lac/Yr
  • Chennai
Customer Care Back Office Processing Basic Computers Basic Computer Skills
We are looking for a dedicated Back Office Executive to join our team in Chennai. This entry-level position offers an excellent opportunity for individuals with 0 to 3 years of experience to gain valuable work experience in a professional setting.nnKey Responsibilities:nn- Data Entry: Accurately input and maintain data in the companys database, ensuring all information is up-to-date and correct.n n- Documentation: Organize and manage company documents, both physical and digital, making sure they are easily accessible and well-maintained.nn- Customer Support: Assist in responding to customer inquiries and support requests, providing timely and effective solutions or forwarding them to relevant departments.nn- Reporting: Prepare and generate reports as needed, helping to track performance metrics and other important data for the team and management.nnRequired Skills and Expectations:nnCandidates should have completed at least their 10th grade education. An eye for detail and good organizational skills are essential for this role. Candidates must possess basic computer skills, including familiarity with software applications like Microsoft Office. Good communication skills are important, as the Back Office Executive will interact with team members and customers. A willingness to learn and grow in a team-oriented environment is expected. Flexibility in tasks and a proactive attitude will also be advantageous in this role.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Chennai
Ground Staff Ground Handling Staff Ground Operations Staff Airport Representative Airport Manager Airport Executive Ticket Checking Staff Ticket Support Executive Passengers Handling Passenger Service Executive Customer Support Customer Care
We are looking for enthusiastic individuals to join our team as Ground Staff in Chennai. This full-time position is suitable for candidates with experience ranging from freshers to those with up to six years of experience. A minimum education of 10th pass is required.Key Responsibilities:- Customer Service: Assist passengers at the airport with check-in, baggage handling, and boarding procedures to ensure a smooth travel experience.- Baggage Handling: Manage the loading and unloading of luggage from aircraft, ensuring items are handled carefully and safely.- Ground Operations Support: Collaborate with team members to facilitate efficient ground operations, including aircraft preparation and turnaround.- Safety and Compliance: Adhere to all safety regulations and procedures to maintain a secure environment for passengers and staff.- Information Assistance: Provide passengers with information about flight schedules, gate changes, and airport services to enhance their travel experience.Required Skills and Expectations:Candidates should possess excellent communication skills to interact effectively with passengers and team members. A strong sense of responsibility is important for ensuring safety and efficiency in operations. The ability to work in a fast-paced environment is essential, as is teamwork to meet the demands of the job. Candidates should be flexible with working hours, as this role may require shifts, including early mornings, late nights, or weekends. We welcome individuals who are proactive, customer-oriented, and ready to contribute positively to our team.
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  • 0 - 6 yrs
  • 4.3 Lac/Yr
  • Porur Chennai
Client Services Executive Customer Management
MCARE PRO WALK-IN INTERVIEWS! We're hiring for the following positions: Client CoordinatorInternational Voice Process (Night Shift)Non-Voice Process (Night Shift)Payment Posters ExperiencedNight Shift Cab Facility: Not provided Eligibility:Open to all Any graduate or non-graduate with strong English communication skillsLocation:Porur ChennaiWalk-in Interviews: Monday to Friday, from 8:30 PM onwardsKey Responsibilities:Handle inbound and outbound patient calls regarding appointments, cancellations, and general queriesVerify insurance details and assist with prior authorization processesEnsure strict adherence to HIPAA guidelines and maintain patient confidentialityProvide clear instructions for medical procedures and confirm scheduled appointmentsAccurately document call details and update patient records in the billing systemCollaborate with internal teams to resolve billing discrepancies and support claim processingShift Timings:Night Shift: 8:30 PM to 5:30 AM (Saturday Sunday Off!)Candidate Requirements:Excellent verbal communication in English with neutral accent (no mother tongue influence)Willingness to work night shifts consistentlyBasic computer literacy and ability to learn billing softwarePrior experience in medical billing or voice process is a plus, but not mandatoryStrong interpersonal skills and a customer-first attitudeWhy Join Us?Inclusive hiring Freshers and experienced candidates welcomeOpportunity to gain exposure to US healthcare processesSupportive team environment with training providedFixed weekend offs (Saturday & Sunday)Come join a growing team at Mcare Pro and build your career in the international medical billing industry!
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  • Fresher
  • 1.3 Lac/Yr
  • Chennai
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center
We are looking for a dedicated and enthusiastic Customer Care Executive to join our team. This role is perfect for freshers who are ready to start their careers in customer service from the comfort of their homes in Chennai.Key Responsibilities:- Responding to Customer Inquiries: You will handle incoming calls and messages from customers, providing clear and accurate information to address their needs effectively.- Resolving Issues: You will assist customers in troubleshooting problems, providing solutions, and ensuring their issues are resolved satisfactorily.- Maintaining Customer Records: You will be responsible for accurately documenting customer interactions and maintaining records, which helps in improving future service quality.- Providing Product Information: You will inform customers about our products and services, helping them make informed decisions and enhancing their experience.- Upselling when Appropriate: You may assist in promoting additional products or services based on customer needs to boost sales and improve the customer's overall experience.Required Skills and Expectations:- Excellent Communication Skills: You should be able to express ideas clearly and interact positively with customers over the phone and via chat.- Problem-Solving Ability: You must be able to think critically and come up with solutions quickly to assist customers with their issues.- Basic Computer Skills: Familiarity with using computers, software applications, and the internet is essential for managing customer inquiries efficiently.- Customer-Oriented Attitude: A positive demeanor and willingness to help customers is crucial in providing outstanding service.If you are eager to contribute to a dynamic team and grow your skills in customer service, we encourage you to apply!
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  • Fresher
  • 0.9 Lac/Yr
  • Female
  • Chennai
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center Inbound Process Inbound Calling Domestic BPO
We are seeking a dedicated and enthusiastic Customer Care Executive to join our team in Chennai. This is a full-time, work-from-home position designed for freshers who have completed their 12th grade. The ideal candidate should be a female and possess a strong desire to assist customers effectively.Key Responsibilities:- Customer Interaction: Engage with customers through phone calls, emails, or chat. You will be the first point of contact, providing information and support on our products and services. - Issue Resolution: Address customer inquiries and complaints promptly and professionally. Your goal is to resolve issues to ensure customer satisfaction, enhancing their experience with our brand.- Product Knowledge: Learn about our products and services to provide accurate information. Staying informed will enable you to assist customers confidently and effectively.- Documentation: Maintain clear records of customer interactions in our system. Accurate documentation helps track issues and improve future service.Required Skills and Expectations:The ideal candidate should have excellent communication skills, both verbal and written. A friendly and positive attitude is essential, as is the ability to listen and empathize with customer concerns. Basic computer skills and familiarity with using a computer for customer service tasks are also required. You should be organized and able to manage time effectively, providing timely responses to customer inquiries. A proactive approach to problem-solving will benefit you in this role, ensuring you meet and exceed customer expectations.
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  • 0 - 3 yrs
  • 7.0 Lac/Yr
  • Besant Nagar Chennai
Customer Relationship Customer Care Customer Service Customer Support
We are looking for a dedicated Customer Care Executive to join our team. In this role, you will be responsible for providing exceptional service to our customers while working from the comfort of your home. Key Responsibilities:- Respond to Customer Inquiries: Handle incoming calls, emails, and chats from customers, addressing their questions and concerns promptly and professionally.- Provide Product Information: Share detailed information about our products and services, helping customers make informed decisions.- Resolve Issues: Troubleshoot and resolve customer complaints effectively, ensuring a satisfactory outcome for both the customer and the company.- Maintain Records: Keep accurate records of customer interactions and transactions, ensuring all details are documented for future reference.- Follow Up: Proactively follow up with customers to ensure their issues are resolved and their needs are met.- Collaborate with Teams: Work closely with other departments to resolve customer issues and improve service delivery.Required Skills and Expectations:Applicants should possess excellent communication skills, both written and verbal, to convey information clearly and effectively. A friendly and patient demeanor is essential, as you will interact with diverse customers. Organizational skills are important for managing multiple inquiries and maintaining accurate records. Basic computer skills, including familiarity with customer relationship management (CRM) software, are necessary. A proactive attitude towards problem-solving and a willingness to learn will help you excel in this role. A high school diploma (12th pass) is required, and previous experience in customer service is a plus but not mandatory.
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  • 1 - 3 yrs
  • Chennai
Customer Handling Customer Support
*WE ARE HIRING - TELECALLER EXECUTIVE* spot offer !!! Location: Kodambakkam Qualification: 12th / Any Degree Language: Tamil & Basic English Freshers can apply Good communication skills required Day shift job Immediate joining Interested candidates DM or Call: 9094740652*Walk - in* 35/36 station border road, kodambakkam, chennai - 24https://share.google/9CXXSef74Yl2JoPfN*Refer your friends* Any friends or contacts who are looking for a job opportunity, kindly refer them
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Retail Sales Executive (1-7 Years)

Usekiwi Infolabs Pvt Ltd

  • 1 - 7 yrs
  • 3.5 Lac/Yr
  • Shenoy Nagar Chennai
Retail Sales Customer Handling Channel Sales Counter Sales Direct Sales Lead Generation Sales Communication Skills Marketing Target Achievement
As a Retail Sales Executive, you will play a crucial role in delivering an excellent shopping experience to our customers. You will be responsible for understanding customer needs and providing them with products that meet those needs, all while achieving sales goals and contributing to a positive workplace.Key Responsibilities:- Customer Service: Engage with customers to understand their requirements and assist them in finding suitable products, ensuring they feel valued and satisfied with their shopping experience.- Sales Support: Actively promote and sell products by providing detailed information and guidance, aiming to meet or exceed sales targets set by the management.- Product Knowledge: Maintain a strong knowledge of the products offered, including features, prices, and promotions, enabling you to provide accurate information to customers.- Inventory Management: Assist in managing stock levels by monitoring inventory and reporting shortages or overstock situations to ensure a consistent product supply.- Visual Merchandising: Help keep the store neat, organized, and visually appealing to attract customers, adhering to company guidelines for product placement and display.- Transaction Handling: Process sales transactions efficiently and accurately, ensuring a smooth checkout experience for customers.Required Skills and Expectations:- Strong communication and interpersonal skills to effectively assist customers and work with team members.- Basic math skills for handling cash transactions and processing sales accurately.- A positive attitude and high energy to create a welcoming environment for customers.- Ability to work in a fast-paced retail environment while managing time efficiently.- Previous experience in retail or sales is preferred but not mandatory; enthusiasm and a willingness to learn are essential.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Chennai
Air Cargo Air Cargo Executive Airport Cargo Cargo Executive Cargo Handling Staff Freight Forwarders Air Freight Freight Management Freight Manager Ground Staff Airport Operation Airport Manager Customer Relationship Customer Support Customer Care Associate
As an Air Cargo Executive, you will play a vital role in ensuring the smooth transportation of goods by air. Your primary responsibilities include managing cargo logistics and coordinating between various departments.- Cargo Booking and Coordination: You will be responsible for processing cargo bookings, ensuring all necessary documentation is completed accurately. This includes liaising with customers and handling their inquiries.- Documentation Management: You will manage all shipping documents, such as air waybills and customs declarations, to ensure compliance with regulations and facilitate the timely movement of cargo.- Tracking Shipments: You will track cargo shipments and provide customers with updates on their status, helping to resolve any issues that may arise during transit.- Customer Interaction: Building relationships with clients is essential. You will work closely with customers to understand their needs and deliver excellent service.- Problem Solving: You should be prepared to address any operational issues that may occur during the shipping process, working effectively to find solutions quickly.To succeed in this role, you should possess strong communication and organizational skills. Attention to detail is vital to ensure all processes run smoothly and accurately. Basic knowledge of air cargo operations and customs regulations is beneficial but not mandatory. A willingness to learn and adapt in a fast-paced environment is expected. A positive attitude and teamwork spirit will help in collaborating with colleagues and delivering exceptional service.
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Customer Care Executive (Freshers) Chennai

Treosss Hr Consultancy Services

  • 0 - 2 yrs
  • 2.8 Lac/Yr
  • Teynampet Chennai
Customer Relationship Customer Care Outbound Calling Customer Service Customer Support Customer Handling Customer Management Customer Communication
Urgent Hiring - Customer Support Executive (Regional Language Process) Role: Customer Support Executive Location: Teynampet, Chennai Languages Required: Tamil / Malayalam / Telugu / Kannada (Any One Mandatory) Qualification: 12th Pass / Any Graduate
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Customer Care Executive Jobs For Freshers - Chennai

Propel Finways Insurance Marketing Pvt Ltd

  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Kodambakkam Chennai
Good Communication Sales
What you'll do:Make outbound calls to customers/leadsExplain company products clearly Follow up with interested customersMaintain call recordsEligibility:12th & Any Degree Fresher & Experienced welcome Good communication in Tamil & Basic English Basic phone handling skillsTiming:9:30 AM - 6:30 PM (Monday to Saturday)Male & Female - Both eligible Age: 18 to 28Benefits:Fixed salary + Incentives Friendly work environment Growth opportunities
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Looking For Retail Sales Executive

Samrat Houseware Pvt Ltd

  • 3 - 5 yrs
  • 2.5 Lac/Yr
  • Chennai
Retail Sales Customer Handling Direct Sales
We are looking for a dedicated Retail Sales Executive to join our team in Chennai. In this role, you will be responsible for promoting and selling our products to customers while providing exceptional service.Key Responsibilities:- Engage Customers: Greet and assist customers in finding products, ensuring they have a satisfying shopping experience.- Product Knowledge: Maintain a thorough understanding of the products and services offered, enabling you to provide accurate information and recommendations to customers.- Achieve Sales Targets: Work diligently to reach daily and monthly sales goals by actively selling products and upselling where appropriate.- Manage Inventory: Help in stocking shelves and organizing products to ensure that the store displays are appealing and well-maintained.- Handle Transactions: Process customer purchases accurately and efficiently at the cash register, ensuring a smooth checkout process.- Customer Feedback: Gather feedback from customers about their experiences and relay valuable insights to management for improving services.Required Skills and Expectations:A successful candidate should have 3 to 5 years of experience in retail or sales environments. Good communication and interpersonal skills are essential, as you will be interacting with diverse customers daily. You should be comfortable working in a team and have a positive attitude towards sales. Strong problem-solving skills are important for addressing customer inquiries and concerns effectively. Being punctual and committed to your work hours is expected in this full-time role, which requires working from the office.
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  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Arumbakkam Chennai
Customer Relationship BPO Voice Customer Handling Customer Support Good Communication Skills Inbound Calls
We are seeking a dedicated Customer Support Executive to join our team in Arumbakkam, Chennai. This is an entry-level position for candidates with 0 to 1 year of experience. As a vital part of our customer service team, you will assist customers by addressing their inquiries and ensuring their satisfaction.Key Responsibilities:- Respond to customer inquiries: You will handle incoming calls and messages, providing timely and accurate responses to customer questions regarding our products and services.- Resolve issues: When customers face challenges, you will help identify and troubleshoot problems, ensuring a quick resolution to enhance their experience.- Maintain records: You will document customer interactions and maintain accurate records to help track the progress of inquiries and solutions provided.- Collaborate with team members: Working closely with your colleagues, you will share knowledge and insights to continually improve service delivery and customer satisfaction.Required Skills and Expectations:Candidates should have a minimum educational qualification of 12th grade. Strong communication skills and a pleasant phone demeanor are essential for providing excellent customer service. You must be patient and adaptable, able to understand customer needs and offer appropriate solutions. Being a team player is important, as collaboration with others is key to efficiently addressing customer concerns. A commitment to continuous improvement and learning will help you thrive in this role.
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  • Fresher
  • 2.0 Lac/Yr
  • Chennai
Good Communication Skills
We Are Hiring Customer Care Executive (Immediate Joiners)Great opportunity for job seekers!We are hiring Customer Care Executives for a reputed organization (iSON Experiences). Job Details:Role: Customer Care ExecutiveShift: General shift (9 hours)Qualification: Any GraduateSalary: 16,897 per month + Incentives (5,000 65,000)Working Days: 6 daysWeek Off: Rotational week offSkills Required: Good communication skills Job Location:IIFL Tower, 9th Floor,Kandhanchavadi, Chennai Joining:Immediate joiners preferred
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  • 0 - 6 yrs
  • 3.0 Lac/Yr
  • Chennai
Retail Sales Direct Sales Customer Handling Sales
Retail Sales Executive who is Interested or Experienced in Womens wear textile , Saree or Indo westerns , kurtis. Direct Customer Handling and counter sales. Freshers and Experienced both are Welcome.
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Customer Care Executive Fresher

Boston Business Solutions Pvt Ltd

  • 0 - 1 yrs
  • 2.8 Lac/Yr
  • Perungudi Chennai
Communication Customer Relationship Customer Care International BPO
We are Hiring Customer Support (Voice Process) Location: Chennai (Perungudi & Mount Rd) Qualification: Graduation or Any Qualification Shift: Rotational Shift & Rotational Week Off Languages: Fluent English with Tamil, Malayalam, Telugu Experience: Open to Freshers and Experienced ProfessionalsSalary: 15K take home based on interview performance (Freshers)up to 18K Based on interview performance (Experienced candidates)We are seeking motivated individuals with excellent communication skills to join our Customer Support Team. This is a great opportunity to build your career in a professional and dynamic work environment. Interested candidates are encouraged to send their resume via WhatsApp and for quries can directly call Phone Number: 6374461053
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  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Female
  • Chennai
Tele Caller Hindi Teacher Tamil Telecaller English Telugu Customer Relationship Customer Service Customer Care Customer Handling BPO Voice Domestic BPO Telephone Handling Hindi BPO
Company: Altruist TechnologyRole: Customer Support Executive Voice ProcessLocation: Chennai (Mount Road)Job: Handle customer calls and resolve queriesSkills: Average English, Tamil & TeluguExperience: Freshers & ExperiencedQualification: 12th / Any DegreeShift: General Shift (9:00 AM 6:00 PM)Salary: 14,000 Take Home + Incentives
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Cabin Crew (Freshers) Chennai

DPSR Consultancy Solutions

  • 0 - 6 yrs
  • 8.5 Lac/Yr
  • Chennai
Cabin Crew Flight Attendant Air Hostess Air Traffic Control Airline Operations Airline Customer Service Airline Ground Staff Airline Ramp Executive Flight Reservation Flight Engineer Flight Stewardess Flight Operator Airport Manager
Hiring for 51 Urgent Hiring in Air Hostess at Airports Jobs in Visakhapatnam, Kannur, Surat, Ranchi, Bangalore, Kalaburagi, Gulbarga, Kochi/Cochin, Indore, Mumbai, Rourkela, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.C.A, B.B.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree with Good knowledge in Air Hostess, Flight Attendant, Flight Steward, Cabin Crew, Airlines Cabin Crew, Crew Manager, Senior Cabin Crew, Air Traffic Controller, Ground Staff, Airport Operation etc.
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  • 0 - 6 yrs
  • 2.5 Lac/Yr
  • Padi Chennai
Retail Sales Customer Handling Counter Sales Customer Support Sales Communication Skills Target Achievement
we are looking for energetic and customer friendly Sales Staff to join our apparel store team.You will be responsible for delivering excellent customer service,achieving targets and maintaining the store visual merchandising.Attend and help customer in the storeShow products and explain offersKeep store clean and display neatAchieve daily targetsSupport billing and stock refillRequirements:Male/Female can applyAge : 18 to 35 yearsMust speak TamilBenefits:Salary + IncentivesWeekly OffTraining providedGrowth oppertunityIf interested call/whatsapp : 9940440060Freshers also can apply.
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  • 0 - 6 yrs
  • 15.0 Lac/Yr
  • Chennai
Air Hostess Flight Attendant Flight Steward Flight Supervisor Cabin Crew Cabin Attendant Ground Staff Air Traffic Controller Guest Service Officer Customer Relationship Executive
We are looking for enthusiastic and dedicated individuals to join our team as Air Hostesses in Chennai. In this role, you will play a crucial part in ensuring the safety and comfort of passengers during their journey.Key Responsibilities:- Passenger Safety: Your primary duty is to ensure the safety of all passengers by following safety protocols and conducting pre-flight checks.- Customer Service: You will assist passengers with their needs, answer questions, and provide a welcoming atmosphere throughout the flight.- Emergency Procedures: You must be trained in emergency procedures and demonstrate the ability to manage any situation calmly and efficiently.- Food and Beverage Service: You will serve meals and refreshments, ensuring that passengers have a pleasant experience during the flight.- Communication: You are responsible for communicating information about flight details, safety instructions, and handling passenger inquiries.Required Skills and Expectations:Candidates should possess excellent communication and interpersonal skills, allowing them to connect with people from diverse backgrounds. A positive attitude and a strong commitment to customer service are essential for this role. Teamwork is also important, as you will be collaborating closely with fellow crew members. Additionally, you must be adaptable and capable of working in a fast-paced environment. A minimum educational qualification of 12th grade is required, and prior experience in similar roles is an advantage but not mandatory, making it suitable for freshers and those with up to 6 years of experience.
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  • 0 - 6 yrs
  • 16.0 Lac/Yr
  • Chennai
Excellent Communication Interpersonal Skills Customer Support Hospitality Skills Problem Solving Manpower Handling Decision-Making Ability Teamwork Co-ordination Grooming Presentation Skills Ground Staff Cabin Crew Air Ticketing Executive Flight Attendant
Cabin Crew are responsible for ensuring the safety, comfort, and well-being of passengers during flights. They provide excellent customer service, conduct safety procedures, and handle in-flight emergencies when required.Key Responsibilities: Pre-Flight DutiesAttend pre-flight briefings with the captain and senior crewCheck safety equipment (life jackets, oxygen masks, emergency exits)Ensure cabin cleanliness and readinessVerify passenger seating and special requirements Passenger Safety & SecurityDemonstrate safety procedures before takeoffEnsure passengers follow safety regulations (seat belts, electronic devices)Monitor cabin throughout the flight for safety complianceHandle emergency situations (medical issues, turbulence, evacuation) In-Flight ServiceServe meals, snacks, and beveragesAssist passengers with their needs during the flightProvide a high level of hospitality and comfortHandle duty-free sales (if applicable) Customer ServiceWelcome passengers onboardAssist elderly, disabled passengers, and unaccompanied minorsAddress passenger queries and complaints professionallyMaintain a friendly and positive attitude at all times Post-Flight DutiesAssist passengers during disembarkationCheck cabin for lost itemsPrepare post-flight reportsEnsure cabin is clean and secure for the next flightRequired Skills:Excellent communication and interpersonal skillsStrong customer service and hospitality skillsAbility to remain calm under pressureProblem-solving and decision-making abilityTeamwork and coordinationGrooming and presentation skillsEducational Qualification:Minimum: 10+2 (Higher Secondary)Preferred: Graduate (Hospitality/Aviation background is an advantage)Physical Requirements:Good height and weight proportion (as per airline standards)Clear skin and good eyesightAbility to swim (mandatory for most airlines)Physically fit and medically soundExperience:Freshers can applyPrior experience in hospitality/customer service is preferredSalary Range (India):Fresher: 25,000 - 50,000 per monthExperienced: 50,000 - 1,20,000+ per monthInternational airlines: Higher packages + allowances
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  • 0 - 5 yrs
  • Aminjikarai Chennai
MS Excel Basic Computers Written English English Spol Inbound Calls Good Communication Skills Customer Service
Key ResponsibilitiesHandle inbound and outbound calls related to customer queries.Provide accurate information about financial products and services.Resolve customer issues promptly and professionally.Maintain records of customer interactions in the system.Follow up on customer concerns until resolution is achieved.Coordinate with internal departments for smooth service delivery.Meet daily/weekly targets related to calls, conversions, or service quality.Ensure high levels of customer satisfaction at all times.
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  • 0 - 6 yrs
  • 4.3 Lac/Yr
  • Ayappakkam Chennai
Client Services Executive Customer Service Good Communication Skills Problem Solving Customer Management
Job Title: Client Coordinator - Voice ProcessIndustry: Medical BillingNature of Work: In / Out Bound Calls & SchedulingReports To: Supervisor / ManagerLocation: KL Towers, # 9807, 1st Floor, TNHB, Ayapakkam Main Rd, Ayapakkam, Ch-77Terms: Full TimeRequirements: Night Shift (Mon-Fri)Job Summary: Handle inbound and outbound calls professionally and efficiently, addressing patient queries and concerns regarding appointments, medication, prior authorization, etc. As part of our Scheduling Team, you will be assisting patients in making, altering, and canceling medical appointments, ensuring patients have access to the services and treatments they need.You should be helpful and courteous when answering telephone calls.About the Role: Answer patient calls, field questions, and assist patients in making new medical appointments, follow-up appointments, cancellations, etc. Change or cancel appointments as necessary. Accurately note all patient information according to confidentiality standards and HIPAA requirements. Verifying patients insurance details like eligibility / verify the prior authorization. Answering patients questions regarding basic medical tests and procedures. Providing instructions to patients to ensure that they are prepared for examinations and procedures. Confirming patient appointments. Courteously receiving incoming telephone calls and taking messages as needed. Route calls to the appropriate department or individual.Salary Range: 25K 35K Salary for the right candidate is not a constraintNo of Openings: 4 5 VacanciesAbout us: We are a team of experienced healthcare professionals dedicated to providing highquality, compassionate care to individuals and healthcare providers in the United States.Person Specification: A thorough understanding patient service. Excellent English communication with neutral accent. A good working knowledge of computers and experience in software handling. Good typing skills. Punctuality and regularity towards work. Professional and positive attitude. A strong desire to grow along with the company.Candidate Requirements: Education to degree level or equivalent with 2 years experience in an International Voice Process.
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