Walk-In Interview For Customer Handling Executive (1-3 Years)

We are looking for a dedicated Customer Handling Executive to join our team in Chennai. In this role, you will be responsible for providing excellent customer service and support to our clients, ensuring their needs are met efficiently.

Key Responsibilities:

- **Customer Support:** Assist customers via phone, email, and chat to resolve their queries and complaints promptly. Your communication skills will be crucial for setting a positive tone.

- **Order Management:** Process customer orders accurately and follow up to ensure timely delivery. Attention to detail is necessary to minimize errors.

- **Feedback Collection:** Gather customer feedback to identify areas for improvement in our services. Use this information constructively to enhance customer satisfaction.

- **Product Knowledge:** Maintain a strong understanding of our products and services to provide accurate information to customers. Continuous learning will help you support clients effectively.

Required Skills and Expectations:

Candidates should have 1 to 3 years of experience in customer service or a similar role and must have completed their 12th grade. Strong communication and interpersonal skills are essential for building rapport with customers. You should be patient and have a problem-solving attitude, enabling you to handle challenging situations calmly. Additionally, being a team player and showing a willingness to learn and adapt will greatly benefit your success in this role.

• Experience

  1 - 3 Years

• No. of Openings

  30

• Education

  12th Pass

• Role

  Customer Handling Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Walk-in interview location

  35/36 station border road,kodambakkam,chennai