29

Customer Advisor Graduate Jobs in Pune

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Urgent Requirement For Service Advisor

Pacific Placements and Business Consultancy Pvt. Ltd.

  • 1 - 7 yrs
  • Mundhwa Pune
Commanding Attitude Customer Relationship Skill Development Legal Operations Co-ordinator
We are looking for a motivated and experienced Service Advisor to join our team in Mundhwa, Pune. This role is essential in providing exceptional customer service and ensuring smooth operations in our service department.Key Responsibilities:- Customer Interaction: Greet and assist customers as they arrive, understanding their needs, and providing clear information about services available.- Service Coordination: Schedule appointments and manage customer flow efficiently, ensuring timely service delivery for all clients.- Communication: Relay important updates and recommendations regarding vehicle maintenance and repair options to customers, ensuring transparency and trust.- Documentation: Prepare service orders and maintain accurate records of customer interactions, service history, and payments to ensure a streamlined process.- Problem Resolution: Address customer inquiries or concerns with professionalism, striving for quick and effective solutions to enhance customer satisfaction.Required Skills and Expectations:The ideal candidate will have a background in customer service, with 1 to 7 years of experience in a similar role. Strong communication skills are essential for interacting with customers and ensuring their needs are met. A graduate degree is preferred, and familiarity with automotive services is a plus. Attention to detail, organizational skills, and the ability to work in a fast-paced environment are crucial for success in this position. A commitment to providing outstanding service and maintaining a professional demeanor at all times is expected.
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  • 0 - 2 yrs
  • 5.0 Lac/Yr
  • Wakad Pune
Client Retention Customer Relationship CRM Real Estate Sales Real Estate Marketing Real Estate Consultant Channel Sales
*Sales Executives1. Convincing prospective clients that your organization is the right one to meet up their requirement.2. Managing the client base through excellent follow-up on leads for existing & new clients.3. Sending out details of new properties on the market to potential buyers.4. Working actively on the scheduled appointments and attending to clients.5. Providing guidence to buyers in purchasing property for the right price.6. Maintaining good relations with the Developers team.7. Maintaining MIS & daily sales reports.8. Conduct market research to identify selling possibilities & evaluate customer needs. *Desired Candidates1. Ability to work independently combined with excellent interpersonal skills.2. Strong sales negotiation & communication skills.3. Leadership quality.4. Must be a good team player.5. Must be a good communicator.6. Decision maker.
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  • Fresher
  • 3.0 Lac/Yr
  • Pune
Requirement Gathering SAP End User ERP Training Customer Centric
Job descriptionRole & responsibilitiesFor our Functional Team we need a Functional Consultant who is supposed to perform the following tasks:1. Should be able to understand the business process2. Detailed requirements gathering and documentation.3. Evaluating the client's requirements and then proposing adequate and effective solutions.4. Support of live systems as well as upgrades and enhancements of SAP Business One.5. Should have implementation experience6. Initially the candidate would be trainee functional consultantResponsibilities:1. Interaction with customer representatives transforms the essence into an abstract and algorithmic business model.2. Customizing the respective business area3. End-user training4. Functional documentation preparation5. After go-live client support6. As the job involves traveling, the candidate should have a willingness to travelEducational qualifications:BE/BTech, preferably from a mechanical backgroundThroughout the first class holderShould have good communication skills in English, Marathi, and Hindi.Should have pleasant and presentable personality
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Thergaon Pune
Customer Relationship Good Communication Skills Basic Computer Skills
Sales Executive Car ShowroomResponsibilities:Attend and assist showroom customers professionally.Understand customer needs and suggest suitable vehicles.Explain features, pricing, finance, and exchange options.Handle test drives, bookings, and documentation.Follow up with leads and achieve monthly sales targets.
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  • 0 - 6 yrs
  • 4.8 Lac/Yr
  • Kharadi Pune
Microsoft Excel Sales Customer Support Executive Excellent Communication
Job Title*: Sales / Insurance / Customer Support - Voice Process *Location*: Pune, Maharashtra *Company*: Transcom India *About the Role*: Transcom India is hiring enthusiastic individuals for our *Sales, **Insurance, and **Customer Support* teams for a *Voice Process* role. We are open to both *freshers* and *experienced professionals* with excellent communication skills who are passionate about customer service.*What We Offer*: - *Salary*: - Freshers: Up to 28,000 CTC - Experienced: Up to 40,000 CTC - *Location*: Pune, Maharashtra - *Qualifications*: Graduation is mandatory*Why Transcom India?* Join a dynamic team in a growing company! You'll be working in a supportive and professional environment that encourages learning and development.*How to Apply*: Transcom India is hosting a *Virtual Recruitment Office today from 10 AM to 7 PM*. This is your chance to connect with our team, learn more about the role, and potentially schedule an interview.*Join the Virtual Recruitment Office*: Click the link to join: [Zoom Link](https://us06web.zoom.us/j/92204546851?pwd=SzR0QzBTTVplam56cTJZUHRORldFQT09)*Company Address*: Office No: 215, 2nd Floor, The Co-works, Rushub Biizz Bay, Beside Kothari Hyundai, Kharadi, Pune, Maharashtra 411014*Learn more about us*: Visit our website: www.transcom.com
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  • 2 - 3 yrs
  • 3.0 Lac/Yr
  • Pune
Back Office Executive Customer Care ERP Coordinator SAP SD Consultant
Handling Inside sale activities. Warranty-related issues to resolve on time of all customers. Handling for demo material which is issued to employees. Making weekly report and send to all Sales Engineers. Material follow up with HQ. Dispatch related queries for export shipments. Arranging materials to customers on time. Maintain sales orders data in the system
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Customer Relationship Customer Care Customer Service Customer Support Customer Handling Communication Advisor
R Customer Relation Manager (Service) - Roles & Responsibilities1 Attendance Register / Biometric and Minimum office attendance should be 95% 2 Pre intimation of leave before 4 days is must, leave application should be approved by SM in advance.3 Candidate is responsible for NPS score target as per RIPL.4 Monitoring and adherence of Standard operating Care 2.0 process.5 Monitoring of requirement of enablers as per Care 2.0 Process.6 Evaluation of reports shared to Care Champion and Renault.7 Monitoring the CR department KPIS SDR/PSF/IFC as per the Target.8 Arranging and organizing the Service Promotional activities as per RIPL guidelines.7yhggnb nb9 Involve in Critical Customers case as and when required.10 Handling and attending all source of customer complaints issues and required corrective action to minimize the same.11 Taking the reports from all CR Department key role Holders e.g. CRE'S/Drivers/Housekeeping Staff.12 Prepare monthly improvement plan for Contact, appointments & turn up ratio and lost customer.13 Update to concerned SA about complaint received for their vehicle & action 14 Responsible for Resolution of all customer complaints within 3 days.15 Weekly report on nature & trend of complaints received with status of pending 'vs' resolved complaints, make a action plan with SM to minimise customer complaint.16 Quality meeting board is updated as per norms.17 Customer complaint Reply on all source of complaints.18 Replies and Update on customer complaints escalation to RIPL.19 Correspondence to Interdepartmental on various issues like DMS/Internet, Housekeeping, etc.20 Preparation of Presentation on activities done/Montly Review and its MOM.21 Sharing of all CR department required reports to SM/GM as per applicable.22 Responsible for maintaining the Customer Satisfaction KPIS.
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Customer Care Consultant (3-4 Years)

Naadbramha Services India Pvt Ltd

  • 3 - 4 yrs
  • 3.3 Lac/Yr
  • Dhankawadi Pune
Complaint Handling Resolution Counsellor
Job Openings for 2 Customer Care Consultant Jobs with minimum 3 Years Experience in Dhankawadi, Pune,Complaint Handling,Resolution Counsellor, having Educational qualification of : Other Bachelor Degree with Good knowledge in Complaint Handling,Resolution Counsellor etc.
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Jobs by Popular Location

Sales Manager - Pune

Ethics Infotech LLP

  • 6 - 10 yrs
  • 9.0 Lac/Yr
  • Pune
Retail Sales Corporate Sales Channel Sales Direct Sales Technical Sales Customer Relationship Manager Communication Advisor Lead Generation Sales Manager
Responsibilities:Strategic Planning Develop and execute a comprehensive sales revenue generation plan to achieve revenue targets for POS Billing Solutions and Hardware Terminals. Analyze market trends, competitor activities, and customer needs to identify opportunities for business growth. Collaborate with the marketing team to create targeted campaigns and promotions.Customer Relationship Management Build and maintain strong relationships with key clients, retailers, and business partners. Understand customer needs and provide customized solutions to drive customer satisfaction and loyalty. Resolve customer issues promptly and effectively to ensure long-term partnerships.Sales Operations Oversee the entire sales process, from lead generation to deal closure. Monitor and analyze sales performance metrics to identify areas for improvement. Ensure accurate and timely reporting of sales activities and results.Product Knowledge Stay up-to-date on industry trends, product developments, and technological advancements. Conduct product training sessions for the sales team to enhance their product knowledge and selling skills.Qualifications Proven experience as a Sales Manager in the retail technology or POS industry. Strong leadership and team management skills. Excellent communication and interpersonal skills. In-depth knowledge of POS Billing Solutions and Hardware Terminals. Demonstrated ability to develop and implement successful sales strategies. Bachelor's degree in Business, Marketing, or a related field.
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Sales Executive

Solarica Energy India Private Limited

  • 1 - 2 yrs
  • 2.3 Lac/Yr
  • Narhe Pune
Retail Sales Corporate Sales Direct Sales Sales Administration Customer Advisor
Sales Handling ,Customer Acquisition. Product Selling Online, Sales Co Ordination with Management
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Opening For Customer Relationship Executive

Posh Puppy Technologies Pvt. Ltd.

  • 0 - 3 yrs
  • Pune
Good Communication Customer Relationship Sales Consultant Sales Coordinator
Key responsibilities of a Customer Relations Executive may include:- Customer Interaction: They interact with customers through various channels, such as phone, email, chat, or in-person meetings, to address inquiries, resolve issues, and gather feedback.- Problem Resolution: They work to solve customer problems, complaints, or issues by coordinating with different departments within the company, including sales, marketing, and support.- Customer Feedback: Collecting and analyzing customer feedback to identify trends, common issues, and areas for improvement. They may use customer relationship management (CRM) software to track customer interactions and feedback.- Communication: Keeping customers informed about new products, services, or promotions and maintaining a proactive line of communication with them.- Customer Satisfaction: Measuring and monitoring customer satisfaction, ensuring that customers are happy with their experiences and addressing any dissatisfaction promptly.- Customer Retention: Developing strategies to retain existing customers by building strong, lasting relationships and offering solutions that meet their needs.- Cross-Selling and Up-Selling: Identifying opportunities to promote additional products or services to existing customers to increase revenue and customer value.- Reporting: Preparing reports and presentations for management, summarizing customer feedback, key performance indicators, and trends.
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  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Pimpri Chinchwad Pune
Travel Sales Convincing Power Negotiation Skills Target Achievement Customer Communication Travel Consultant
About Waari:Waari is one of Punes fastest-growing integrated travel companies that provides services including Group Tours, Customised Tours, Flight Bookings, Cab and Coach Rentals, Visa Assistance, Passport Assistance, Forex, Insurance, Corporate Outings, and MICE. Founded in 2004, WaariTM, with its vast industry experience, curates some of the most unique tours and experiences, fitting the requirements of every age group and every type of traveler. About your role:Were expanding our team and looking for a dynamic individual who can contribute to the growth of WaariTM with their expertise in sales, negotiation, and excellent communication by taking up the role of a Sales Executive. With your skills, you must convince the clients to book our tour packages and upsell some of our other tourism products. This is a heavily incentivized role, where you will be rewarded and incentivized for all the bookings and other tourism products you will sell. You will be reporting to Sr. Manager GIT Operations Responsibilities: Attending calls from clients Giving clients information about tour packages Understanding the clients requirements and suggesting the right tour package Maintaining the clients inquiry data Doing follow-up calls Convincing clients and Closing sales Creating sales campaigns Cold calling clients to generate leads Requirements: Key skills: Communication, negotiation and multi-tasking Quick learner will be preferred meanwhile Qualification: Graduate Experience: 1-2 years Work hours: 10:30 am 07:00 pmWhat we will offer you: Perks of becoming a part of a power-packed team and working together to create an impact in the tourism industry. Opportunity to excel in higher positions with the growing organization. Paid leave Incentives for target completion Salary: 15,000 - 25,000 Your desk at: Sector - 32A, Ravet, Pune 412101
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Relationship Manager

Podium Systems Private Limited

Business Loan Sales Consultant Customer Relationship
Responsibilities Responsible for developing sales in the assigned markets Responsible to achieve the given Branch sales targets Maintain the given TAT for completing the deals Develop deep customer engagement and grow Svakarmas presence in the market To ensure high standard quality of the portfolioSkills & Qualification Decent communication and interpersonal skills. Local language will be an advantage A team player who can manage efficiently in a changing environment Education Level University graduate in related disciplines or equivalent is desirable. Thorough knowledge of local market in Business loan Sales skills, Perseverance, Patience, Positive attitude, Eager to learn, Problem solving ability, Adaptable, Ethical, Attention to detail, etc. NBFC experience is mandatory Business loan experience is also mandatory Secured loan experience preferred
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Customer Service Advisor

G&R Management Consultancy

Communication Skills Customer Care Customer Retention Customer Support Customer Service
Candidates must be excellent in English language communication as it's and international BPO processCandidates having knowledge of GPS, Billing, and troubleshooting knowledge will be an added advantage
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  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Pune
English Communication Skills Customer Care Consultant
Managing relationships with hotel by providing high level of customer service.Serving as an intermediate between hotels and customers.Answering any incoming requests and questions from customers.Acting as a liaison with the appropriate departments in order to resolve problem or obtain necessary.
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  • 0 - 4 yrs
  • 3.5 Lac/Yr
  • Viman Nagar Pune
Finance Analyst Customer Service Advisor KPO
Hiring for International KPO for back office profile- finance / accounts / insurance processGraduate or Post graduates with Excellent communication skills24*7 shift with TWO off'sPackage- from 13K- 17K + Shift allowance + incentivesLocation- Viman nagar, Pune
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Customer Advisor

Telmax Solutions Pvt Ltd

  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Viman Nagar Pune
Communication Advisor Customer Advisor Customer Support Customer Care Customer Relationship Client Relationship
Customer Support Executive Responsibilities:Managing a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and procedures.Planning the training and standardization of service delivery.
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  • 0 - 4 yrs
  • 4.0 Lac/Yr
  • Pune
Communication Skills Negotiation Skills Query Resolution Customer Support International Voice Process International Voice International BPO International BPO Voice Process Customer Advisor
Full Job Description:*International voiceWe are looking for candidates with excellent communication skills. As they will be communicating with consumers of Healthcare and Telecom service providers in united states to collect the overdue and unpaid bills.Requirements: *Excellent communication skills*Excellent Negotiation skills*Candidates with at least 1 year of experience in collection and international voice will have extra advantage.*Candidates must be comfortable with Night shifts.Highlights:*Unlimited incentives*Attractive salary *Free pick up and drop*Night shifts*Work from Office*8 hours workingBenefits:*computer assistance*health insurance*free travel -AC Cabs*Provident fundInterested candidates can call HR Payal
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  • 4 - 10 yrs
  • Pune
Technical Support Customer Relationship Customer Support Client Relationship Technical Consultant Technical Helpdesk
Duties and responsibilities Provide technical and application support via phone as per the queues and customer needs. Understand the issue reported and ensure accurate resolution to customers, backed with complete documentation. Develop skills on problem analysis and resolving technical issues using it as learning while troubleshooting support cases real-time, including the correct use of knowledge base articles. Contributes to new procedures and updates as needed. Works closely with Level 2 engineers to communicate and duplicate customer issues (in lab) and solve complex problems to provide customers with all-in-one support and solution experience. Adherence to specific day-to-day work instructions: case management in Salesforce, reporting, meeting the SLAs and FCR (First Call Resolution) targets specified by the Sr. Manager.Qualifications Only Science Graduates/Post GraduatesExperience Technical Customer Support experience from 1-3 years in troubleshooting; relevant exposure and experience in software applications (Android & iOS), building management systems, access control systems, enterprise & building system integrations, APIs, BACnet, HTTPS, server-based offerings, and calendaring systems (i.e., Outlook, etc.) is desirable. Voice and phone support experience is a must (especially North American region) Electronic background would be an add on skillKnowledge, skills, and abilities required Excellent verbal and written communication skills (email writing skills) Good overall knowledge of related software offerings Basic level of proficiency in Microsoft Office Excel and Outlook Strong customer service know-how Good interpersonal and problem-solving skills Ability to work independently and / or in a team environment Ability to work in shifts: all time zone in US (primarily 5.30pm to 2.30am IST.)
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Tech Support Executive

Orcapod Consulting Services Private Limited

  • 3 - 5 yrs
  • 4.0 Lac/Yr
  • Bangalore Highway Pune
L2 Trouble Shooting Voice Support Technical Support Executive Technical Support Customer Support Customer Care Customer Relationship Client Relationship Technical Consultant Technical Helpdesk Customer Service
Description: Summary: The main function of a Technical Support Analyst is to provide 3rd line or specialist support to computer system users. The Support Analyst is responsible for providing support to server infrastructure, LAN WAN networks and VMWare by answering questions or resolving problems in person, via telephone or from a remote location. Job Responsibilities: Answer user inquiries regarding computer software or hardware operation to resolve problems, typically of a high complexity Consult on server/network/application problems and provide suitable solutions Enter commands and observe system functioning to verify correct operations and detect errors Maintain full documentation of communication transactions, problems and remedial actions taken, or other solution activities Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support Skills: Excellent communication and interpersonal skills Strong knowledge of procedures used for installations, modification, maintenance and repair of IT hardware and softwareExperience/Education: Bachelor's degree in computer related field or equivalent training required Verbal and written communication skills, problem solving skills, customer service and interpersonal skills Basic ability to work independently and manage ones time Experience in 3rd line or specialist support Experience in Hyper-v or VMWare support Experience supporting Microsoft 365, Active Directory, Windows 10, Strong network experience 2 to 4 years experience
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  • 0 - 1 yrs
  • Thergaon Pune
Good Communication MS-excel Customer Relationship Retail Car Sales Retail Sales
Sales Executive Car Showroom Responsibilities: Attend and assist showroom customers professionally Understand customer needs and suggest suitable vehicles .Explain features, pricing, finance, and exchange options.Handle test drives, bookings, and documentation. Follow up with leads and achieve monthly sales targets.
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