Array ( [0] => crm-executive [1] => jaipur ) CRM Executive 12th Pass Fresher Jobs in Jaipur
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CRM Executive 12th Pass Fresher Jobs in Jaipur

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Customer Care Executive - Full Time - Freshers

Arck IT Services Pvt Ltd

Customer Support Written Communication Written English English Language Typing Customer Relationship Customer Care Associate Voice Process Chat Support Email Support Chat Support Executive Email Support Executive Problem Solving Good Communication Skills Inbound Calls Handling Call Handling Hindi CRM
Job Title: Customer Support Executive Voice / Chat / EmailLocation: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore (Office-based / Remote)Experience: 03 yearsSalary: 15,000 25,000/monthJob Type: Full-time / Rotational shiftsResponsibilities:Handle customer queries via call, chat, or email.Provide timely resolutions with empathy and professionalism.Escalate technical issues as required.Maintain high CSAT scores.Requirements:Excellent spoken and written communication skills (English + regional).Typing speed: 3035 WPM (for chat/email roles).Flexible for night shifts (for international process).Prior BPO experience preferred but not mandatory.Perks:5/6 day workingWork from home / office flexibilityIncentives for top performers Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.
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CRM Executive

TOPPERS

  • 0 - 2 yrs
  • 1.8 Lac/Yr
  • Jaipur
Customer Relationship MS CRM CRM Executive
Job Summary : The Customer Relationship Manager (CRM) is responsible for building and maintaining strong relationships with customers to ensure their satisfaction and loyalty. The CRM will serve as a liaison between the company and its customers, confirming orders, addressing inquiries, resolving issues, and promoting the company's products or services.Key Responsibilities : 1. Customer Relationship Management :- Develop and maintain strong relationships with existing customers.- Act as the primary point of contact for customer inquiries and concerns.- Ensure timely and effective resolution of customer issues.2. Sales Support:- Collaborate with the sales team to identify opportunities for upselling or cross-selling to existing customers.- Provide product or service information to customers and assist with their purchasing decisions.3. Customer Data Management :- Maintain accurate and up-to-date customer records in the CRM system.- Analyze customer data to identify trends and opportunities for improvement.4. Communication :- Communicate product updates, promotions, and company news to customers.5. Retention and Growth : - Implement strategies to retain existing customers and increase their lifetime value.- Identify opportunities for customer expansion and growth.6. Reporting : - Prepare regular reports on customer satisfaction, engagement, and sales metrics.- Provide insights and recommendations based on data analysis.Qualifications : - Proven experience in customer relationship management or a similar role.- Strong communication and interpersonal skills.- Familiarity with CRM software and tools.- Excellent problem-solving and conflict resolution abilities.- Ability to work independently and as part of a team.- Attention to detail and organizational skills.
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