CRM Executive 12th Pass Fresher Jobs in Jaipur

We are seeking a dedicated CRM Executive to join our team in Jaipur, India. This role is ideal for individuals looking to start their career in customer relationship management and sales.As a CRM Executive, your key responsibilities will include identifying new business opportunities to enhance our client base. You will be responsible for building strong relationships with clients, understanding their needs, and ensuring their satisfaction. Additionally, you will generate leads and work towards closing deals effectively to drive business growth.To be successful in this role, you must possess excellent communication and negotiation skills, enabling you to convey information clearly and persuasively. Strong networking and relationship-building abilities are essential as you will be interacting with various clients. The ability to thrive in a fast-paced environment is crucial, as you will be juggling multiple tasks and responsibilities.This is a full-time position that requires you to work from our office in Jaipur. As this is an entry-level role, candidates with 0-1 years of experience are encouraged to apply. A minimum education requirement is the completion of the 12th grade. If you are passionate about customer relations and eager to contribute to a dynamic team, we invite you to apply for this exciting opportunity.

Job Title: Customer Support Executive Voice / Chat / EmailLocation: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore (Office-based / Remote)Experience: 03 yearsSalary: 15,000 25,000/monthJob Type: Full-time / Rotational shiftsResponsibilities:Handle customer queries via call, chat, or email.Provide timely resolutions with empathy and professionalism.Escalate technical issues as required.Maintain high CSAT scores.Requirements:Excellent spoken and written communication skills (English + regional).Typing speed: 3035 WPM (for chat/email roles).Flexible for night shifts (for international process).Prior BPO experience preferred but not mandatory.Perks:5/6 day workingWork from home / office flexibilityIncentives for top performers Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.

Job Summary : The Customer Relationship Manager (CRM) is responsible for building and maintaining strong relationships with customers to ensure their satisfaction and loyalty. The CRM will serve as a liaison between the company and its customers, confirming orders, addressing inquiries, resolving issues, and promoting the company's products or services.Key Responsibilities : 1. Customer Relationship Management :- Develop and maintain strong relationships with existing customers.- Act as the primary point of contact for customer inquiries and concerns.- Ensure timely and effective resolution of customer issues.2. Sales Support:- Collaborate with the sales team to identify opportunities for upselling or cross-selling to existing customers.- Provide product or service information to customers and assist with their purchasing decisions.3. Customer Data Management :- Maintain accurate and up-to-date customer records in the CRM system.- Analyze customer data to identify trends and opportunities for improvement.4. Communication :- Communicate product updates, promotions, and company news to customers.5. Retention and Growth : - Implement strategies to retain existing customers and increase their lifetime value.- Identify opportunities for customer expansion and growth.6. Reporting : - Prepare regular reports on customer satisfaction, engagement, and sales metrics.- Provide insights and recommendations based on data analysis.Qualifications : - Proven experience in customer relationship management or a similar role.- Strong communication and interpersonal skills.- Familiarity with CRM software and tools.- Excellent problem-solving and conflict resolution abilities.- Ability to work independently and as part of a team.- Attention to detail and organizational skills.