CRM Executive Female 12th Pass Jobs in Jaipur

Job Responsibilities - Building and maintaining profitable relationships with key customers.- Identify and develop prospective clients with foc used and effective presentation.- Organize and manage sales from introduction to closing.- Develop and implement marketing and sales strategies.- Overseeing the relationship with customers handled by your team. - Resolving customer complaints quickly and efficiently.- Keeping customers updated on the latest products in order to increase sale

Profile Sales Executive or CRMExperience 4-5 years Job Location - 4th Floor, 21, Bais Godam Cir, near Prem Motor service centre,Sudarshanpura, Bais Godam, Jaipur, Rajasthan 302015Job Responsibilities - Building and maintaining profitable relationships with key customers.- Identify and develop prospective clients with foc used and effective presentation.- Organize and manage sales from introduction to closing.- Develop and implement marketing and sales strategies.- Overseeing the relationship with customers handled by your team. - Resolving customer complaints quickly and efficiently.- Keeping customers updated on the latest products in order to increase sale

Should have good knowledge of Word and excel, maintain MIS and prepare reports, maintain customer files, customer documentation, collection

o Build and maintain long-term relationships with existing clients.o Serve as the main point of contact for all post-sales customer interactions, including inquiries, complaints, and feedback.o Ensure that customer expectations are met by providing timely and accurate responses to all queries.o Facilitate effective communication between clients and other departments (sales, legal, accounts, etc.) to resolve issues efficiently.

We are seeking a dynamic and detail-oriented CRM Executive to join our team. The CRM Executive will play a crucial role in managing and improving customer relationships by developing, executing, and optimizing customer engagement strategies. This role requires a customer-centric mindset, excellent communication skills, and a strong understanding of CRM software and tools.

Job Summary : The Customer Relationship Manager (CRM) is responsible for building and maintaining strong relationships with customers to ensure their satisfaction and loyalty. The CRM will serve as a liaison between the company and its customers, confirming orders, addressing inquiries, resolving issues, and promoting the company's products or services.Key Responsibilities : 1. Customer Relationship Management :- Develop and maintain strong relationships with existing customers.- Act as the primary point of contact for customer inquiries and concerns.- Ensure timely and effective resolution of customer issues.2. Sales Support:- Collaborate with the sales team to identify opportunities for upselling or cross-selling to existing customers.- Provide product or service information to customers and assist with their purchasing decisions.3. Customer Data Management :- Maintain accurate and up-to-date customer records in the CRM system.- Analyze customer data to identify trends and opportunities for improvement.4. Communication :- Communicate product updates, promotions, and company news to customers.5. Retention and Growth : - Implement strategies to retain existing customers and increase their lifetime value.- Identify opportunities for customer expansion and growth.6. Reporting : - Prepare regular reports on customer satisfaction, engagement, and sales metrics.- Provide insights and recommendations based on data analysis.Qualifications : - Proven experience in customer relationship management or a similar role.- Strong communication and interpersonal skills.- Familiarity with CRM software and tools.- Excellent problem-solving and conflict resolution abilities.- Ability to work independently and as part of a team.- Attention to detail and organizational skills.

Role: Senior Executive/Executive, Customer Relationship Management (Post Sales)Location: JaipurIf you have the right mix of intelligence, passion, and high integrity needed to help us accomplish our goals, we strongly encourage you to apply. Job Description1. Customer Interaction: calling customers for collection of dues and bank documentation follow-up. Will need to understand customer profile and take decisions on the banking process2. Bank Coordination: maintaining rapport with banks/financial institutions for the easy loan process, resolve loan queries, and speed up disbursement process3. Data Management: maintaining all customer-related MIS, daily collection reports, inventory, etc.4. Document Management: maintaining all physical documents of customers on track5. Customer Communication: Ensuring timely raising of demand letters, reminders, cancellation, and forfeiture notice to customers6. Complaint Handling: Understanding and resolving customer complaintsKey Skills Needed1. Good knowledge of home loan processes and documentation 2. Knowledge of all property documents required at different stages from booking to the registry like a welcome letter, allotment letter, BBA, TPA, PTM, etc and APF documents for project approval from banks3. Good communication skills both verbal and written4. Good management skills and ability to handle multiple responsibilities5. Flexible and keen learner6. Good command of excelCTC1. Rs.4 lacs per year; negotiable based on competence2. Performance-linked incentives paid monthly3. Corporate health insuranceTo know more please visit us