Array ( [0] => bpo-operations [1] => bangalore ) BPO Operations Fresher Jobs in Bangalore | Latest Vacancies
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BPO Operations Fresher Jobs in Bangalore

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Walk-in For Looking For Customer Care Associate

EarlyJobs

  • 0 - 2 yrs
  • 2.3 Lac/Yr
  • Bangalore
Customer Care Cons BPO Operations Domestic BPO BPO
As a Customer Care Associate, you will play a key role in ensuring our customers receive exceptional service. Your responsibilities will include:- **Responding to Customer Queries:** You will handle incoming calls, emails, and chat requests, providing clear information and support to customers based on their inquiries.- **Resolving Issues:** You will identify customer problems and actively work to resolve them, ensuring a positive experience while following company policies.- **Maintaining Customer Records:** You will enter and update customer information accurately in our system, ensuring all interactions are documented.- **Providing Product Information:** You will assist customers by offering detailed information about our products and services, helping them make informed decisions.- **Escalating Issues:** If you encounter problems that cannot be solved immediately, you will escalate them to the appropriate team members to ensure timely resolutions.To succeed in this role, you should possess strong communication skills, both verbal and written, to interact effectively with customers. A good level of problem-solving ability is essential, along with a friendly and patient demeanor. Basic computer skills, including familiarity with customer service software, are necessary, and a keen attention to detail will help you maintain accurate records. Prior experience is not required, making this an ideal opportunity for individuals eager to start their career in customer service. A positive attitude and willingness to learn are essential for success in this role.
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Hiring Fresher - Customer Service Associate - Bangalore

Earlyjobs

  • 0 - 3 yrs
  • 3.0 Lac/Yr
  • Shivaji Nagar Bangalore
BPO Operations BPO Customer Care Cons Customer Relationship Domestic BPO
We are looking for a Customer Care Associate to join our team in Shivaji Nagar. As a Customer Care Associate, your main job is to help customers by answering their questions and resolving issues in a friendly and efficient manner. **Key Responsibilities:**- **Responding to Customer Inquiries:** You will answer calls and messages from customers, providing them with information about our products and services.- **Resolving Issues:** When customers have problems, you will listen to their concerns and work to find a solution that satisfies them.- **Maintaining Customer Records:** You will update and keep accurate records of customer interactions and transactions in our system.- **Providing Feedback:** You will share insights and suggestions based on customer interactions to help improve our services.- **Collaborating with Team Members:** You will work closely with other team members and departments to resolve customer issues more effectively.**Required Skills and Expectations:**- **Communication Skills:** You should be able to speak clearly and understand customer needs. Good listening skills are also important.- **Problem-Solving Skills:** You need to think quickly to find solutions and address customer concerns efficiently.- **Basic Computer Skills:** Familiarity with computer systems is essential for maintaining customer records and using software.- **Patience and Empathy:** It is important to be patient and show understanding when dealing with customers. - **Team Player:** You should enjoy working with others and be willing to collaborate to achieve team goals. This role is ideal for candidates with 0 to 3 years of experience and a high school diploma. If you are eager to learn and grow in a customer service environment, we would love to hear from you!
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Hiring For B.A Freshers - Non Voice Process Executive

Trigent

  • Fresher
  • 3.0 Lac/Yr
  • Bangalore
BPO Voice BPO Operations Chat Support Voice Process Communication
As a Non Voice Process Executive, you will be responsible for handling various tasks that do not require direct communication through voice channels. Your role will involve managing data and supporting various business processes efficiently.**Key Responsibilities:**- **Data Entry:** You will be required to input, update, and maintain data in the companys systems, ensuring accuracy and timeliness.- **Document Verification:** Your job will include reviewing documents and information submitted by clients or customers to confirm their validity.- **Order Processing:** You will assist in processing customer orders, ensuring that all details are correct before finalization.- **Customer Support via Email/Chat:** While the role is non-voice, you may need to respond to customer inquiries through email or chat, providing timely and polite assistance.- **Report Generation:** You will help prepare reports based on the data you handle, which will be used for analysis and decision-making.**Required Skills and Expectations:**- **Educational Qualification:** Candidates should have a degree in B.A, B.C.A, B.B.A, B.Com, Bachelor of Hotel Management, or B.Sc.- **Attention to Detail:** You must be meticulous in your work to avoid errors in data entry and documentation.- **Time Management Skills:** Ability to prioritize tasks and meet deadlines is essential in this role.- **Basic Computer Skills:** Proficiency in Microsoft Office Suite, especially Word and Excel, is necessary for data handling and reporting.- **Communication Skills:** Strong written communication skills are important for interacting with customers and colleagues effectively. We are looking for motivated individuals who are eager to learn and contribute to our team's success.
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Customer Service Associate - Full Time Freshers

Amisol Global

  • 0 - 1 yrs
  • 2.8 Lac/Yr
  • Bangalore
BPO Operations Customer Care Cons BPO Voice Domestic Calling Sales
Taking/Handling Inbound Customer calls, Outbound calls, Emails2. Listening to and understanding the customers requirements3. Provide product / service details & benefits to Customers4. Providing end to end solutions to the customer 5. Asking the correct questions probing and prompting the customer wherever required6. Timely and accurate capturing all the information given by the customer 7. Timely follow up with as per Escalation matrix till closure8. Staying current with knowledge of products/ processes & services 9. Ensure full adherence to all the quality parameters and SOP10. Cooperate with other Team members, SMEs and Team Leaders.11. Ensure 100% adherence to schedule12. Escalating the call to the team leader / manager, wherever desirable13. Handling irate / demanding customers where necessary, in a tactical manner
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Telemarketing Manager Fresher

Hygenia Integrated Services Private Limited

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Bangalore
Tele Caller BPO Operations BPO Call Center
1. Building, developing, and managing a client portfolio, maintaining strong relationships with new and existing clients to identify new business opportunities.2. Generating leads, conducting outreach, and engaging potential customers through calls, emails, and in-person meetings to present tailored solutions.3. Presenting our products or services to clients and clearly articulating their value to close sales and secure long-term contracts.4. Collaborating with internal departments, including Marketing and Customer Support, to ensure client satisfaction and seamless integration of client feedback.5. Keeping accurate and detailed records of sales activities, pipelines, and performance metrics in our CRM system, ensuring up-to-date and accessible information.6. Staying informed on industry trends, product updates, and competitor activities to effectively position in the market and maintain a competitive edge.7. Handle customer queries professionally and escalate issues when necessary
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Interview For Customer Care Assistant || 12th Pass - Freshers

Info Tech Interweb

  • 0 - 6 yrs
  • 3.8 Lac/Yr
  • Marathahalli Bangalore
Customer Care Cons International BPO BPO Operations Non Voice Process Chat Process BPO Non Voice Domestic BPO
5 days working Two way cab One time meal
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Hiring Fresher - International BPO Executive - Bangalore/Pune

Adecco

  • 0 - 4 yrs
  • 5.0 Lac/Yr
  • Bangalore +1 Pune
BPO Operations BPO Voice International BPO Voice Process US Payroll US Process
Hi,We are #hiring for Accenture with the payroll of Adecco for #international voice process Qualification: Graduation/ undergraduateExperience : 0 to 3 yearsLocation : Bangalore Mode : Work from officeSalary : 3 LPA TO 4.8 LPA CTCShift Timing Shift will be in any of US time zones. Candidates should be open to work in rotating work week (Mon-Fri, Tue-Sat, Wed-Sun)Interview Rounds:Versant test (require min 58 score)Communication DiscussionOperations roundOverall, Purpose of Job* Provide high quality Tier 2 Customer Support service to Customers with complete focus on 100% issue resolution and 100% customer satisfaction.* Adhere to Client defined as well as internally defined processes and procedures while handling Inbound calls emails & chats* Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams* Strive and achieve SLA target and business outcome indicators defined by the clientJob Responsibilities / Authorities* Receive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the required tool* Provide recruitment support to candidates (fresh applicants, rehire) as per defined processes* Walk customers/ Provide navigational support on self-service portal* Ensure security verification are carried out per company policies and procedures and is lines with the GDPR guidelines* Place outbound calls to customers when required in line with Client / Company guidelines* Work productively whilst maintaining exceptional call/data quality standards in line with targets* Contribute to the team through open and regular communication with peers / supervisors* Adhere to all company or departmental policies and procedures (personnel and operational)* Keep the process repositories like DTPs, Knowledge base, SharePoint updated with the current process* Maintain regular and punctual attendance in line with company policies and procedures* Minimize customer complaints and escalations by providing exceptional service and call controlKnowledge & Skill Requirement* Ability to demonstrate an efficient use of customer service technologies to complete a customer transaction using Ticket Tracking System (Service Now preferred), ERP systems, Microsoft Office Suite, and Internet Explorer* Good technical aptitude with an ability to learn quickly* Excellent verbal and written communication skills Experience Profile* Prior international BPO work experience preferred* Freshers acceptableInterested candidate call me -8296576618
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Call Center Executive Fresher

Vidal Healthcare

BPO Operations Domestic BPO Customer Care
Handling inbound calls related to policies. Follow up with the internal team for Pre-Auth cases. Convincing customers related to claims. Provide Claim & Pre-Auth status to customers and hospitals. Update daily tracker to escalation team. Guide the customer about claims procedures. Providing information related to corporate and individual policies
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Face-to-Face Interview For Process Specialist Jobs (Freshers)

Hyres

Voice Process International Non Voice Business Process Outsourcing BPO Operations Desktop Support IT Technical Support Engineer Troubleshooting Skills OS Installation Hardware Firewall Firewall Management Software Installation
ob descriptionAre you a bilingual powerhouse with excellent communication skills in both English and Hindi? Are you looking for a dynamic and fast-paced work environment where you can utilize your language proficiency? Look no further than Hyures!Key responsibilities:1. Handle inbound and outbound calls in a professional and courteous manner, assisting customers with their queries and concerns.2. Respond to emails and messages in a timely and efficient manner, providing accurate information and resolution to customer issues.3. Maintain detailed records of customer interactions and transactions, ensuring all information is accurately documented.4. Collaborate with team members and other departments to escalate complex issues and provide seamless customer service.5. Stay updated on product knowledge and company policies to provide accurate information to customers.6. Meet and exceed performance metrics, including call handling time, customer satisfaction, and resolution rates.7. Continuously strive to improve processes and contribute to a positive team environment.Key Roles and Responsibilities:Technical Support:DSEs provide on-site and remote support to users, addressing hardware, software, and network-related issues. They troubleshoot problems, diagnose system failures, and identify root causes, ensuring smooth operation of desktop environments.Hardware and Software Management:DSEs are involved in installing, configuring, and upgrading hardware and software, including operating systems, applications, and peripherals. They may also manage software licensing and ensure compliance with company policies.Problem Resolution:DSEs handle a wide range of technical issues, from basic user queries to complex hardware and software problems. They document solutions for future reference and to create a knowledge base.End-User Training:DSEs may provide training to users on new software, hardware, or systems. They explain troubleshooting steps and provide guidance on proper usage of technical systems.Network Connectivity:DSEs troubleshoot network connectivity issues, ensuring users can access necessary resources and communicate effectively.Inventory Management:DSEs may be responsible for managing technology inventory, tracking hardware and software assets.Documentation:DSEs document technical issues, solutions, and procedures for future reference.Escalation:DSEs understand when to escalate complex issues to higher-level support personnel.Customer Interaction:DSEs interact with users directly, either in person, over the phone, or via email, to understand and resolve their issues. They should have good communication and customer service skills.Salary:2,8,0000 - 450000 /yearExperience:0 year to 2 yearsSkills required:English Proficiency (Spoken), English Proficiency (Written), Hindi Proficiency (Spoken) and Hindi Proficiency (Written)Total Vacancy: 250Talk to HRMahalakshmi8056905397
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Freshers For Operation Executive - Bangalore

DashLoc

  • 0 - 5 yrs
  • 3.0 Lac/Yr
  • HSR Layout Bangalore
Advance Excel Hindi BPO English
As an Operations Executive, you will play a pivotal role in ensuring smooth daily operations and strategic planning within our organization. You will be responsible for overseeing and optimizing our operational processes, ensuring efficient resource utilization, and driving continuous improvement initiatives. Key Responsibilities: Handling Retail onboard like collecting information about client exact Location or showroom address Maintaining client data coordinating with various teams, allocating resources effectively, and troubleshooting any operational issues that may arise. Establishing customer service standards, monitoring customer feedback and reviews, and implementing strategies to enhance customer satisfaction. Responsible for managing, monitoring and optimizing cloud-based infrastructure, applications and services. Requirements: Bachelors degree (Any) Should know Hindi language along with & English Proven leadership abilities with strong communication and interpersonal skills. Analytical mindset with the ability to solve complex problems and make data-driven decisions. Proficiency in Excel (VLOOKUP, Data Formatting, Duplicate Data identification) Strong organizational skills with attention to detail. Freshers or Experienced in BPO and Tele calling. Why Join Us? Join a team dedicated to driving innovation and making a positive impact in SAAS. You will have the opportunity to grow professionally in a collaborative environment that values creativity and initiative. Application Process: Interested candidates should submit a resume highlighting relevant experience and qualifications to lalitha@dasloc.com . Please include a cover letter outlining your interest in the Operations Executive position and how your skills align with our companys goals.
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Customer Support Executive Jobs For Freshers - Bangalore/Mumbai

FUTUREROLE

Customer Relationship Client Management Csat Hindi BPO English Domestic BPO International BPO Executive BPO Operations
Customer support executiveFreshers are eligibleGraduation is MandatoryExcellent English + HindiSalary : Upto20,000 take homeMale/female both eligible6 days working, 1 rotational weekoffShift: 8 hours shift between 8am to 8pmJob Types: Full-time, PermanentPay: 16,000.00 - 25,000.00 per monthTo apply connect on 9315931366
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Interview For Customer Service Associate || Higher Secondary - Freshers

Vindhya E Infomedia Pvt Ltd

  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Bangalore
Customer Care Cons BPO Operations Domestic BPO BPO
Job Openings for 100 Customer Care Associate Jobs for Freshers in Bangalore, having Educational qualification of : Higher Secondary, Secondary School with Good knowledge in Customer Care Cons, BPO Operations, Domestic BPO, BPO etc.
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BPO Executive Jobs For Freshers - Bangalore

BL Expert Solutions

  • 0 - 3 yrs
  • 1.8 Lac/Yr
  • Female
  • Bangalore
Good Communication Skills International BPO BPO Operations BPO
US Based Company looking for FRESHERS:1 - Good in Communication & Written Skills2 - Computer Knowledge is must.3 - Excel, Word, V-look-up knowledge is must4 - Languages - Kannada, Malayalam, Tamil & English5 - Willing to work in rotational shift6 - Salary - 12K - 18K7 - Location - Bangalore8 - If you have any previous experience is added advantage9 - SEND YOU CV TO jack@blexpertsolutions.com
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Walk-in BPO Executive

Jg Technologies Pvt Limited

  • 0 - 6 yrs
  • 8.5 Lac/Yr
  • Bangalore
Outbound Calling Customer Care BPO Operations International BPO Domestic BPO BPO Non Voice Outbound Sales BPO BPO Sales
Goodcommunicationskills, chat process both international and do.estic
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Opening For Axis Bank Assistant Manager

Scinext Group Skills & Technology Private Limited

Banking Operations Banking Executive Priority Banking Back Office Staff Back Office Executive Back Office Assistant Calling Executive BPO Operations
Job Title: Axis Bank - Young Banker ProgramApply here Program OverviewProgram StructureThe Young Bankers Program is divided into three phases:1. Campus Training (120 days): This phase includes intensive classroom training, covering various aspects of banking, including products, services, and operations.2. Internship (90 days): During this phase, you will be assigned to a branch, where you will gain hands-on experience in banking operations, customer service, and sales Salary 25k,3. OJT-On-the-Job Experience (5 months): After completing the internship, you will be assigned to a branch, where you will work as a full-time employee, applying the skills and knowledge gained during the program.Full SalaryJob ResponsibilitiesAs a Young Banker, you will be responsible for: Assisting in branch operations and customer service Learning and developing skills in banking products and services Participating in sales and marketing initiatives Collaborating with cross-functional teams to achieve business objectives Maintaining high levels of customer satisfaction and service qualityEligibility Criteria Be a female candidate Be a graduate/postgraduate from any discipline with 50% aggregate (10th, 12th & Graduation) Below 30 years oldSalary : CTC: 4.47 LPALocationThe Young Bankers Program is available across various locations in India.Program Fee : 2.37 lac + GSTHow to ApplyIf you are a motivated and talented individual looking to launch a career in banking, apply now!Join us our Verified Channels for new updateshttps://whatsapp.com/channel/0029VajnE7K3wtb7TuVACK3lPlease submit your resume now, including your resume, cover letter, and contact information. Our team will contact you for further processing.
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Opening For Airport Ground Staff

Aviation Job Placement

Ground Staff Cabin Crew Air Hostess Flight Attendant Air Ticketing Airline Customer Service Aviation Security Airport Operations Executive Back Office Executive Data Entry Operator HR Recruiter BPO Customer Support Executive Tour Management Executive
Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air Ticketing / Ground Staff / Cabin Crew / Maintenance Engineer/Airport ManagementSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All India
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Walk-in For Opening For BPO Team Leader

KR Teleservices

Computer Science BPO Operations Work From Home
We are Urgently Looking for Team Leader for the Locations- Patna, Gandhidham, Surat, Bangalore, Mumbai, Pune, Kanpur, Kolkata, Delhi
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Telecalling Executive

Absolute Teleservices

BPO Operations Domestic BPO Voice Process Telecalling Executive Work From Home
Hiring for 10 Telecalling Executive Jobs in Patna,Delhi,Bengaluru,Hyderabad,Bhopal,Lucknow,Gorakhpur,Itarsi Road, Betul,Betul, for Freshers,Required Educational Qualification is : Higher Secondary with Good knowledge in BPO Operations,Domestic BPO,Voice Process etc.
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Back Office Executive

SRG INFOTECH SOLUTIONS

Data Entry Operator Back-office Operations English Typing BPO Executive KPO IT Administrator Part Time Jobs Freelancer Instructor Trainer Executive Coaching Learner Administrator Sales Team Leader Sales Human Resource Management Work From Home
Job descriptionPerforming market researchGathering and processing research dataPerforming basic admin duties including printing, sending emails, and ordering office suppliesAssisting and coordinating with the sales teamAssisting the Front Office teamAssisting with inventory controlOrganizing staff meetings and updating calendarsKey Skills :Back OfficeData EntryComputer Operator
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Customer Support

Jobshop

  • 0 - 3 yrs
  • 3.0 Lac/Yr
  • Bangalore
Non Voice Customer Care Technical Services Customer Service Operations BPO Executive Call Center Executive
Process : Phone pay / Amazon / FlipkartSalary upto 22 CTC based on process Rotational shiftQualification: 12th + Hindi+ English MandatoryVersant 4 Work from officeWork location : Bangalore , Shivajinagar
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