Call Center Executive Fresher

Job Description

Handling inbound calls related to policies.

Follow up with the internal team for Pre-Auth cases.

Convincing customers related to claims.

Provide Claim & Pre-Auth status to customers and hospitals.

Update daily tracker to escalation team.

Guide the customer about claims procedures.

Providing information related to corporate and individual policies
  • Experience

    0 - 1 Years

  • No. of Openings

    5

  • Education

    Higher Secondary, Secondary School, I.T.I., B.A, B.B.A, B.Com, BDS, B.Sc, M.A, M.B.A/PGDM

  • Role

    Call Center Executive

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    Male

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Walk-in interview location

    1st Floor, Tower 2, SJR I-Park, opp. Sathya Sai Hospital, EPIP Zone, Whitefield-560066

About Vidal Healthcare

Vidal Health is Indias top health services management company and amongst the largest third-party administrators worldwide. We operate at a large scale presence in India (800 locations) with over 35 million members, and 10000 empanelled service providers which include hospitals, diagnostics labs, and clinicians. We process over 1.0 million claims and 800,000 pre-authorisation requests annually.

We now operate internationally with rapidly growing businesses in the Middle East and Africa. Thanks to a worldwide network of service providers, we facilitate domestic and international medical value travel spanning the globe.
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