Hiring Fresher - Customer Service Associate - Bangalore

We are looking for a Customer Care Associate to join our team in Shivaji Nagar. As a Customer Care Associate, your main job is to help customers by answering their questions and resolving issues in a friendly and efficient manner.

Key Responsibilities:

- Responding to Customer Inquiries: You will answer calls and messages from customers, providing them with information about our products and services.

- Resolving Issues: When customers have problems, you will listen to their concerns and work to find a solution that satisfies them.

- Maintaining Customer Records: You will update and keep accurate records of customer interactions and transactions in our system.

- Providing Feedback: You will share insights and suggestions based on customer interactions to help improve our services.

- Collaborating with Team Members: You will work closely with other team members and departments to resolve customer issues more effectively.

Required Skills and Expectations:

- Communication Skills: You should be able to speak clearly and understand customer needs. Good listening skills are also important.

- Problem-Solving Skills: You need to think quickly to find solutions and address customer concerns efficiently.

- Basic Computer Skills: Familiarity with computer systems is essential for maintaining customer records and using software.

- Patience and Empathy: It is important to be patient and show understanding when dealing with customers.

- Team Player: You should enjoy working with others and be willing to collaborate to achieve team goals.

This role is ideal for candidates with 0 to 3 years of experience and a high school diploma. If you are eager to learn and grow in a customer service environment, we would love to hear from you!

• Experience

  0 - 3 Years

• No. of Openings

  50

• Education

  12th Pass

• Role

  Customer Care Associate

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  41, St Johns Rd, Rukmani Colony , Shivaji Nagar Bengaluru,Karnataka PIN: 560042