Interview For Voice Process Executive || 12th Pass - Freshers

We are looking for a motivated Voice Process Executive to join our team in Thane, India. This entry-level position is ideal for freshers who have completed their 12th grade and are eager to start a career in customer service.

Key Responsibilities:

1. **Customer Interaction**: Engage with customers over the phone to address inquiries and provide assistance, ensuring a positive experience.

2. **Issue Resolution**: Listen carefully to customer concerns, offer appropriate solutions, and escalate issues when necessary to ensure customer satisfaction.

3. **Record Keeping**: Maintain accurate records of customer interactions in the system, ensuring all information is up-to-date and complete.

4. **Team Collaboration**: Work closely with team members and supervisors to improve customer service processes and share feedback.

Required Skills and Expectations:

Candidates should possess excellent verbal communication skills in English and any local language, allowing them to convey information clearly and effectively. A friendly and positive attitude is essential for engaging with customers and creating a pleasant interaction. Basic computer skills are necessary to navigate systems and update customer information. Candidates must be enthusiastic, self-motivated, and willing to learn, as this role involves adapting to different scenarios and customer needs. A strong focus on customer service and the ability to work well in a team environment are crucial for success in this role.

• Experience

  0 - 1 Years

• No. of Openings

  200

• Education

  12th Pass

• Role

  Voice Process Executive

• Industry Type

  Banking

• Gender

  [ Male / Female ]

• Age Limit

  18 - 32 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  PF, Two-way Cab

• Walk-in interview location

  Thane

• Walk-in Date

  10/08/2026 - 25/08/2026

• Walk-in Time

  10:00 AM - 03:30 PM