Domestic BPO Job Vacancies in Thane

We are looking for a dedicated Customer Care Associate to join our team in Thane. This full-time position is ideal for candidates with 0 to 2 years of experience who are eager to learn and help our customers.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle customer questions and issues via phone, email, or chat, providing clear and helpful information to resolve their concerns.- **Maintain Customer Records:** Accurately document all customer interactions and update their records in our system to ensure easy access to information.- **Process Orders and Requests:** Assist customers with placing orders and processing requests, ensuring a smooth and efficient transaction every time.- **Monitor Customer Satisfaction:** Follow up with customers to ensure they are satisfied with the service and address any further questions they may have.- **Collaborate with Team Members:** Work closely with other associates and departments to share feedback and improve overall service quality.**Required Skills and Expectations:**- **Communication Skills:** You should be able to clearly express ideas and information both verbally and in writing.- **Problem-Solving Abilities:** A proactive approach to identifying issues and finding effective solutions is essential.- **Computer Proficiency:** Basic knowledge of computer applications and the ability to learn new software quickly is required.- **Team Player:** You should be comfortable working in a team environment and collaborating with colleagues to achieve common goals.- **Customer-Focused Attitude:** A genuine desire to help customers and a commitment to providing excellent service is expected in this role.

Required Sales Trainer for Thane Location experience Required 6 Months to 1 Year from Sales Background banking Process Trainershould have Good Experience On Training Processcandidate from Banking Process Will Be Suitable More

We are seeking a motivated Telesales Executive to join our team in Thane. This role is perfect for individuals who are passionate about sales and customer service, whether you are starting your career or have some experience.Key Responsibilities:1. **Making Outbound Calls**: You will reach out to potential customers to present our products and services, effectively communicating their benefits and addressing any questions.2. **Generating Leads**: By identifying potential clients and developing new sales opportunities, you will help expand our customer base.3. **Achieving Sales Targets**: You will focus on meeting daily and monthly sales goals by applying persuasive techniques and maintaining a positive attitude.4. **Maintaining Customer Relationships**: Building rapport with customers is essential. You will follow up with leads, ensuring satisfaction and encouraging repeat business.5. **Updating Records**: Keeping accurate records of calls made, information gathered, and sales closed is crucial for tracking performance and improving strategies.Required Skills and Expectations:Candidates should be 12th pass and have a passion for sales. Strong communication skills are essential, along with the ability to listen and understand customer needs. A positive attitude, determination, and the skill to handle rejection are necessary. Basic computer skills and familiarity with using CRM software are advantageous.

We are looking for a dedicated BPO Executive to join our team in Thane. This is a full-time position ideal for individuals with 0 to 5 years of experience. **Key Responsibilities:**- **Customer Support:** Assist customers by answering queries and resolving issues through phone calls, emails, or chat, ensuring a positive experience.- **Data Entry:** Accurately input customer information and maintain records in the database, maintaining data integrity and confidentiality.- **Sales Support:** Provide information about products and services and assist with processing orders, contributing to the overall success of the sales team.- **Feedback Collection:** Gather customer feedback and suggestions, helping the company improve its services and enhance customer satisfaction.- **Team Collaboration:** Work closely with team members and supervisors to meet targets and achieve departmental goals, fostering a supportive and efficient work environment.**Required Skills and Expectations:**- **Communication Skills:** Clear and effective verbal and written communication is essential to interact with customers and team members confidently.- **Problem-Solving Ability:** Must be able to think quickly and provide solutions to customer issues, demonstrating a proactive approach to challenges.- **Attention to Detail:** Accuracy in data entry and attention to customer inquiries is crucial to maintain high standards of service.- **Adaptability:** Willingness to learn and adapt to new processes, software, and customer needs in a dynamic work environment.- **Team Player:** Should be cooperative and able to work harmoniously with others to achieve common objectives. If you meet these requirements and are eager to learn and grow in a customer-focused role, we encourage you to apply.

Should have good communication in Hindi/English

We are hiring motivated Sales Agents (Freshers & Experienced) to generate leads, build customer relationships, and achieve sales targets. The role involves promoting products/services, understanding customer needs, following up on leads, and maintaining sales records.Candidates should have strong communication and negotiation skills, be target-oriented, and willing to learn and grow. Experienced applicants should have a proven sales track record.Competitive salary with performance-based incentives and growth opportunities available.

Job Description:We are looking for an enthusiastic Telesales Executive to contribute to generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.Key Responsibilities:Make outbound calls to prospective customersExplain products/services and generate interestFollow up on leads and convert them into salesAchieve daily, weekly, and monthly sales targetsMaintain customer records and update CRMHandle customer queries and objections professionallyEnsure customer satisfaction and repeat business

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We are BROWNROOF, a highly trusted recruitment agency, and we're hiring on behalf of our prestigious international healthcare BPO client in Thane. This is your opportunity to join a leading organisation with excellent earning potential and opportunities for career growth.Position: Associate - International Voice Process/CollectionsLocation: Thane (Candidates from Mumbai only, except Western Line)Salary: Upto 42,000 per monthEmployment Type: Full-Time, PermanentKey Highlights: Work with a Leading International Healthcare BPO 5-Day Work Week with Rotational Offs Permanent Employment Clear Growth Path & Career Development Professional Work Environment with Global ExposureJob Responsibilities1. Handle inbound calls from international customers with empathy and professionalism.2. Listen actively to customer concerns and provide accurate information about healthcare services.3. Resolve queries efficiently using CRM software and internal knowledge bases.4. Document all interactions and maintain detailed records in company systems.5. Collaborate with team members and supervisors to ensure seamless service delivery.6. Meet individual and team performance targets while maintaining quality standards.7. Adapt to a fast-paced environment and manage multiple tasks simultaneously.RequirementsWhat We're Looking For:Excellent English Communication Skills (Verbal & Written)Strong Problem-Solving & Analytical AbilitiesHigh Empathy & Active Listening SkillsComputer Literacy & CRM KnowledgeComfortable Working in Night ShiftsFlexibility with Rotational Week OffsMinimum 1 Year in Customer Service/ any International Voice ProcessHealthcare BPO Experience is a BIG ADVANTAGEMinimum HSC Passed (Graduates Preferred)BenefitsPerks and Benefits:UNLIMITED INCENTIVESCompetitive salary package up to 35,000 per month (or even higher for exceptional candidates)Permanent employment with growth opportunities.Exposure to international healthcare processes.Skill development in CRM tools and customer service excellence.Collaborative team environment with supportive management.Clear career progression path within the organisation.

- Responding to customer inquiries: The Customer Support Executive will be responsible for addressing customer inquiries and resolving any issues or concerns they may have in a timely and efficient manner.- Providing product information: The candidate will need to have a good understanding of the company's products and services in order to effectively answer questions and provide accurate information to customers.- Handling customer complaints: The Customer Support Executive will need to have strong problem-solving skills to address and resolve customer complaints effectively, ensuring customer satisfaction.- Making outbound calls: The role may involve making outbound calls to follow up on customer inquiries, provide updates on orders, or gather feedback from customers.- Maintaining customer records: The candidate will be responsible for documenting customer interactions, ensuring accurate and up-to-date records are kept for future reference.Required Skills and Expectations:- Excellent communication skills: The candidate must have strong verbal and written communication skills to effectively communicate with customers over the phone and via email.- Customer-centric approach: The candidate should be focused on providing excellent customer service and ensuring customer satisfaction at all times.- Ability to work in a fast-paced environment: The candidate should be able to work efficiently and effectively in a busy customer support role, handling multiple inquiries and tasks simultaneously.- Good problem-solving skills: The candidate should be able to think quickly on their feet and come up with solutions to customer issues or complaints. - Basic computer skills: The candidate should have basic computer skills to navigate customer databases, email systems, and other software tools used in the role.

CALL ON +918657002735 FOR INTERVIEWWe are hiring for Bank processRequirement:- Average Hindi speaking candidates with good selling skills.- Need HSC FreshersSales process- Salary- 14500 take home- Min qualification- HSC- Shift timing - 9:30-6:30*Unlimited incentives*Easy SelectionBank process: Customer service+ SalesVersant 3: Average communicationVersant 4: Good communicationGRADUATE ABOVE 6 MONTHS EXP*:VERSANT-3: 17000 Take homeVERSANT-4: 18000 Take homeUNDERGRADUATE ABOVE 6MONTHS EXPERIENCE:VERSANT-3: 16000 Take homeVERSANT-4: 17000 Take home

US based collection process, ( In this process you have call US Customer to collect there due payments from cutomer those who have missed their Credit card payments within 90 days. You have to make their payment on call /Conveince them to do payment done on call .)Shift Time - 5:30 PM to 10 AM (Rotational night shift)Week Off - 5 days working 2 days week off (Rotational)6th day can be mandatory working as per business requirement - paid separately for itEducation - HSC minimumExperience - SSC /HSC fresher and Experience (BPO and non BPO) both can apply

Process: BPO Telecaller - Inbound & Outbound ProcessLocation: Thane and Navi MumbaiQualification: Hsc Pass to any graduate Requirement:-Fresher and Experience both can Apply -Salary: 15,000 to 22,000 + Incentives -Avg communication / Good communication To Apply / Candidates meeting the above requirements can apply immediately.Contact on: HR Akshada - 9822472894 (Call /WhatsApp)

Urgent Openings Kotak 811 (Sales Process)Qualification: HSC / GraduatesFreshers can applyGood Hindi communication and average English requiredSalary: 15,000 in-hand + incentivesRotational week offLocation: Thane, Dhokali NakaTwo rounds of interviewInterested candidates can apply immediately. Contact On: HR Pratiksha - 8698488197 (Call /WhatsApp)

What were looking for: Strong communication & persuasion skills Interest or experience in real estate sales/lead generation

Position: Customer Service ExecutiveShift Timings: 10:00 AM 7:00 PMWeekly Off: RotationalFluent and confident in English & HindiHandle customer inquiries with professionalism and accuracyProvide complete details on event schedules, venues, and updatesEnsure top-quality service and customer satisfactionExperience: Minimum 1 year in telecalling or customer serviceAge: 19 to 35 yearsImmediate joiners preferred

As a Tele Caller in a Domestic BPO setting, your responsibilities will include making outbound calls to potential customers or clients to promote products or services, following up on leads, and setting up appointments. You will also be required to maintain accurate records of all calls made and update customer information in the database.To excel in this role, you must have excellent communication skills and the ability to engage customers in conversation. You should be persuasive, confident, and have a positive attitude.

Tele Caller Responsibilities:1. Making outbound calls to potential customers to promote products or services.2. Influencing customers to buy or retain the product/service by following a prepared script.3. Understanding customer needs and providing relevant information.4. Maintaining a high level of professionalism and customer service.5. Keeping accurate records of customer interactions and transactions.6. Following up with customers to ensure satisfaction and resolve any issues.7. Meeting daily and weekly targets for call volume and sales.

Job descriptionSalary Range : Rs. 10000 - Rs. 25000 , based on skills, experience, and interview performanceEducational Requirement : 12th PassWork Arrangement : Work From OfficeGender Preference : Both male and female can applySkills Requirement : No predefined skills necessaryExperience Requirement : FresherLocation : ThaneWorking Hours : 09:30 am - 6:30pm Monday to Saturday

As a Tele Caller, your responsibilities will include making calls to potential customers to promote products or services, handling customer inquiries, and maintaining customer satisfaction. You will be responsible for achieving sales targets, maintaining call records, and following up on leads. Skills required for this role include proficiency in Microsoft Excel for maintaining call records and generating reports. You should have strong motivating skills to keep yourself and your team members driven towards achieving sales targets. Experience in international and domestic BPO environments is a plus.

Job descriptionSalary Range : Rs. 14000 - Rs. 22000 , based on skills, experience, and interview performanceEducational Requirement : 12th PassWork Arrangement : Work From OfficeGender Preference : Both male and female can applySkills Requirement : No predefined skills necessaryExperience Requirement : FresherLocation : Navi MumbaiWorking Hours : 09:30 am - 6:30pm Monday to Saturdaycontact us :- 99873 88o37

Telecaller Role and ResponsibilityKnowing all the details of the product or service offerings.Regularly updating and obtaining the lists of individual contact details.Meet and exceed sales target set by the organization.Stay updated with market trends to better serve customers.Identify customer needs and provide solutions through the companys products and servicesBuild and maintain positive relationships with future prospects.Bringing clarification to the progress and performance-related expectations by conducting regular meetings.Conducting each function with the utmost respect, regardless of the behaviour of the other.Keep record of every customer interaction and sales activities.RequirementsGraduation or equivalentPriory experience working as a telecaller or in a similar roleHaving done a sales-related training programKnowledgeable with computersHaving exposure to cultural norms and diverse viewpointsAbility to change the communication style on unusual eventsExcellent interpersonal, research, and record-keeping skills