Domestic Voice Process Job Vacancies in Navi Mumbai

We're Hiring: Customer Service (Voice Process)Hexaware is looking for enthusiastic professionals to join our Customer Service Domestic Voice Process team. What Were Looking For:Excellent English communication skillsMinimum Qualification: 12th Pass/GraduatePrior BPO experience preferred/Freshers Can ApplyMust reside within Hexawares location boundaries (see below) Compensation & Benefits:Work Mode: Work From OfficeSalary: Freshers - 14k/15k Experience 18k/20kWorking Days: 5 Days (Weekends Off)Shift Window: 8:00 AM 5:00 PM (Fixed Shift) Selection Process:1. HR Round2. Operations Round Important:All previous employment documents are mandatory. Location Boundaries (Only applicants residing here will be considered):Ambernath Ghatkopar (Central Line)Thane Panvel (Trans Harbour)Vashi Chembur (Harbour Line) Interested? Lets Connect!Contact: 8657971384 Email: JuiliD@hexaware.com

VERY Urgent requirement for EUREKA FORBES PROCESS...Salary 14500 to 15000 inhand+ incentivesTiming 9am to 6pm.11am to 8pmRequirement: 100 Telecallers.Hsc passedGood English Comm skill

Freshers/experiencegraduate/12th passhindi/english speakergood comms/average/hindi speakerscomfortable in gurugramno cabs facilityno work from homesalary between 14500 to 22,500 per month.Job Types: Full-time, Fresher

RequirementsMinimum 1 year of International Voice - BPO experience or any customer service experience.Minimum Qualification HSC or Graduation.Excellent communication skills in English.Strong problem-solving and customer service skills.Ability to handle customer inquiries and complaints effectively.Proficient in using customer service software and systems.Ability to work in a fast-paced environment and meet targets.Good multitasking and time management skills.Flexibility to work in rotational shifts.

Job Openings for 20 Bpo Telecaller Jobs for Freshers in Thane West,Airoli, Navi Mumbai,Turbhe Midc, Navi Mumbai,Powai, Mumbai,Thane,Outbound Voice Process,Inbound Voice Process,Customer Care,Sales Process,Lead Generation,Bpo Telecaller, Telecaller,Domestic Voice Process,Loan Sales Executive, Having Educational Qualification of : Higher Secondary with Good Knowledge in B2b Marketing, Outbound Voice Process,Inbound Voice Process,Customer Care,Sales Process,Lead Generation,Bpo Telecaller, Telecaller,Domestic Voice Process,Loan Sales Executive Etc.

Manage The Incoming CallsIdentify And Assess Customers Needs To Achieve SatisfactionBuild Sustainable Relationships And Trust With Customer Accounts Through Open And Interactive CommunicationProvide Accurate, Valid And Complete Information By Using The Right Methods/ToolsAnalyzing Customer Needs And Recommending Products Based On Those Needs.Meet Personal/Customer Service Team Sales Targets And Call Handling QuotasHandle Customer Complaints, Provide Appropriate Solutions And Alternatives Within The Time Limits; Follow Up To Ensure Resolution Keep Records Of CustomerInteractions, Process Customer Accounts And File DocumentsFollow Communication Procedures, Guidelines And PoliciesTake The Extra Mile To Engage CustomersRequired Skills:Good Typing Speed.Good Communication Skill.Basic Computer SkillsDiscipline, Positive Attitude & Punctuality

Main Job Tasks, Duties and Responsibilities Answer calls and respond to emails handle customer inquiries both over the phone and by email research required information using available resources manage and resolve customer complaints provide customers with product and service information enter new customer information into system update existing customer information process orders, forms and applications identify and escalate priority issues route calls to appropriate resource follow up customer calls where necessary document all call information according to standard operating procedures complete call logs produce call reports contact businesses or private individuals by phone deliver prepared sales scripts to persuade potential customers to purchase a product or service or make a donation describe products and services respond to questions identify and overcome objections take the customer through the sales process obtain customer information obtain possible customer leads maintain customer/potential customer data bases follow up on initial contacts Complete records of telephonic interactions, orders and accounts.Education and Experience high school diploma or equivalent proficient in relevant computer applications and call center systems good typing skills knowledge of sales principles and methods proven track record in sales high school diploma or equivalent proficient in relevant computer applications required language proficiency knowledge of customer service principles and practices knowledge of call center telephony and technology some experience in a call center or customer service environment good data entry and typing skills knowledge of administration and clerical processesKey Competencies and Skills verbal and written communication skills listening skills problem analysis and problem solving customer service orientation organizational skills attention to detail

Manage the Incoming Callsidentify and Assess Customers Needs to Achieve Satisfactionbuild Sustainable Relationships and Trust with Customer Accounts Through Open and Interactive Communicationprovide Accurate, Valid and Complete Information By Using the Right Methods/toolsanalyzing Customer Needs and Recommending Products Based On Those Needs.meet Personal/customer Service Team Sales Targets and Call Handling Quotashandle Customer Complaints, Provide Appropriate Solutions and Alternatives Within the Time Limits; Follow Up to Ensure Resolution Keep Records of Customerinteractions, Process Customer Accounts and File Documentsfollow Communication Procedures, Guidelines and Policiestake the Extra Mile to Engage Customersrequired Skills:good Typing Speed.good Communication Skill.basic Computer Skillsdiscipline, Positive Attitude & Punctuality

Hiring For Voice Customer Services Telgu, Tamil, Malayalam , Kannada QUALIFICATION :- 12TH PASS & ABOVESHIFT TIME :- DAY SHIFTSALARY :- 14K TO 20K DEPEND ON UP INTERVIEWGOOD COMMSS SKILLSONLY MUMBAI CANDIDATE

He/she will be responsible to do counselling of interested customers and to suggest best Investment plans as per his/her financial requirements. He/she will be responsible to convert the interested customers into clients through doing proactively follow-ups and counselling. He/she will be responsible to do contribution to the monthly team and Individual targets through sharing and implementing best practices and ideas. Dialling 100-150 calls giving 3-5 hours talk time. Selling equity based product on call from scratch to end. Outbound calling target based experience Candidates should Basic mathematical calculation ability & possess strong selling skills. Candidates should have strong grasping skills in understanding the share market.