Inbound Voice Process Job Vacancies in Navi Mumbai

We're Hiring: Customer Service (Voice Process)Hexaware is looking for enthusiastic professionals to join our Customer Service Domestic Voice Process team. What Were Looking For:Excellent English communication skillsMinimum Qualification: 12th Pass/GraduatePrior BPO experience preferred/Freshers Can ApplyMust reside within Hexawares location boundaries (see below) Compensation & Benefits:Work Mode: Work From OfficeSalary: Freshers - 14k/15k Experience 18k/20kWorking Days: 5 Days (Weekends Off)Shift Window: 8:00 AM 5:00 PM (Fixed Shift) Selection Process:1. HR Round2. Operations Round Important:All previous employment documents are mandatory. Location Boundaries (Only applicants residing here will be considered):Ambernath Ghatkopar (Central Line)Thane Panvel (Trans Harbour)Vashi Chembur (Harbour Line) Interested? Lets Connect!Contact: 8657971384 Email: JuiliD@hexaware.com

Job descriptionMega Walk- in drive - Hiring for International Voice Process Customer Support.We are seeking a dynamic and customer-focused individuals to join our team as a Customer Support Associate for our International Blended Process. This role involves handling customer interactions through voice, providing excellent service and resolving queries efficiently.Key Responsibilities-Provide voice-based support to international customers.Handle and resolve customer queries effectively and efficiently.Comfortable working in rotational night shifts including night shifts.Adhere to process requirements and achieve performance targets.Excellent English communication skills (verbal and written).Salary Range: 18,000 to 30,000 per month (based on experience & performance)Shift: rotational night shift with 2 rotational offs per weekEducation HSC / Grad Fresher or Experience will do.Benefits-Lucrative performance-based incentivesMedical Insurance coverageCab facility provided for convenient travelTravel Allowance included:- Rs:-1750Work-life balance with 2 rotational weekly offsJoining bonus of 10k if joined before 13th Aug 202.Address: - Sutherland Global Services, 5th Floor, Liberty Tower, Reliable Plaza IT Park, MIDC, Kalwa Industrial Estate, Thane- Belapur Road, Airoli, Navi Mumbai, Maharashtra, 400708.Walk-in timing 2pm to 6pm from 12th Aug and 14th Aug.Please note carry your resume and Mention HR Poonam at the Top of the resume.Share your resume:- poonam.dalvi@sutherlandglobal.comHR contact:- 9167904653Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com

Key Responsibilities:- Handle inbound customer interactions (calls, emails, and chats), ensuring accurate case logging in therequired tools.- Provide recruitment support to candidates (fresh applicants and rehires) as per defined processes.- Guide customers with navigational support on self-service portals.- Perform security verifications in accordance with company policies and GDPR guidelines.- Make outbound calls to customers when necessary, following client/company protocols.- Maintain productivity and uphold exceptional quality standards in line with defined targets.- Collaborate effectively through open and regular communication with peers and supervisors.- Comply with all organizational policies and procedures, both personnel and operational.- Keep process documentation (DTPs, Knowledgebase, SharePoint, etc.) updated and accurate.- Adhere to regular and punctual attendance in alignment with company expectations.- Minimize customer complaints and escalations through excellent service and call handling.

### **Job Title:** Customer Service Executive **Location:** Navi Mumbai / Turbhe / 1point1 Solutions **Employment Type:** Full-Time, In-Office ### **Role Summary:** Responsible for handling customer interactions across phone, email, and chat channels. Ensure prompt resolution of queries, accurate documentation, and excellent service delivery to support customer satisfaction and retention.### **Key Responsibilities:**- Address customer queries with clarity and empathy - Document interactions in CRM systems - Escalate unresolved issues appropriately - Coordinate with internal teams for solutions ### **Eligibility & Skills:**- Graduate in any discipline and HSC can apply - Strong communication & problem-solving skills - Basic computer literacy & CRM familiarity - Willingness to work flexible shifts ### **Perks:**- Transport facility - Incentives & growth opportunities - Supportive work culture

Customer Support (Voice Process)Job Role: Customer Support Executive (Voice Process)Salary: 20,000 (Take Home) 24,000 (CTC)Shift: Day RotationalWeek Off: RotationalExperience: Mandatory (BPO experience preferred)Requirements:Must be from V4 categoryGood communication skillsPrior BPO/customer service experience

Attend and resolve Customer queriesFreshers or ExperiencedExcellent English Communication.

Hiring Customer Support Executives Navi Mumbai (BPO Sector) International BPO Location: Navi Mumbai Salary: 2.73 LPA - 3 LPA + Incentives Shift: Rotational Night Shifts with Rotational Offs Cab: Available within 25 km Qualification: 12th Pass / Graduate (Freshers & Experienced) Requirement: Advanced English Communication Work Mode: Work from OfficeJob Role:Handle customer queries via calls, chat, or emailProvide solutions and ensure customer satisfactionVirtual InterviewsMail id - khushboo@vizhve.comVenue: Airoli, Navi Mumbai

What Youll be DoingDo you have a passion for helping others and giving them peace of mind? In this role, youll work to resolve customer issues via phone and chat services including chat, text, email, social media, direct messaging as well as other nonverbal platforms. Whether its getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, youll be the difference between their customer experience being just average or an exceptional one.During a Typical Day, YoullAnswer incoming communications from customersConnect and resolve issues with customers using via verbal & written communicationWhat You Bring to the Role6 mo customer service experienceAbility read, write and speak English at a strong proficiency levelComputer literacyWhat You Can ExpectSupportive of your career and professional developmentAn inclusive culture and community minded organization where giving back is encouragedA global team of curious lifelong learners guided by our company values.Monthly CTC between INR 30,000 41,000 with additional performance bonus opportunities.And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentivesMust be able to work on a rotating schedule and weekends/holidays if needed.Job Location :- Goregaon, Mumbai, MaharashtraSalary :- Upto 3.60 LPAJob Category: Customer Service Representative - Voice and ChatJob Type: Full TimeJob Location: Mumbai Maharashtra

we are hiring for customer care executive Fresher and Experience Both salary will start from 15k to 20k

Job Title Customer Service RepresentativeLocation Work from Home (Online)Shift Timings 6 day a week 9 Hrs rotational shiftSalary 18k to 20k a month in handAdditional Benefits - 1500/- per monthWe are seeking a friendly and efficient Customer Service Representative to handle customer orders and provide excellent service. The ideal candidate will be responsible for managing incoming calls, assisting customers with menu selections, placing orders accurately, and ensuring a seamless customer experience.Key Responsibilities:Answer incoming calls promptly and courteously.Assist customers in placing orders and resolving inquiries.Provide information about menu items, specials, and promotions.Accurately input orders into the system and coordinate with the kitchen or delivery team.Handle customer concerns or complaints professionally and escalate when necessary.Maintain a positive and friendly demeanor to ensure customer satisfaction.RequirementsProven customer support experience or experienceStrong phone contact handling skills and active listeningExcellent communication and presentation skillsAbility to multi-task, prioritize, and manage time effectivelyHigh school diplomaIf you have a passion for delivering exceptional customer service and enjoy interacting with people, we would love to have you on our team!Job Types: Full-time, Permanent, FresherPay: 18,000.00 - 20,000.00 per monthBenefits:Cell phone reimbursementFood providedInternet reimbursementWork from homeSchedule:Monday to FridayNight shiftRotational shiftUS shiftWeekend availabilitySupplemental Pay:Joining bonusOvertime payPerformance bonusShift allowanceEducation:Higher Secondary(12th Pass) (Preferred)Experience:total work: 1 year (Preferred)Customer service: 1 year (Preferred)Language:English (Required)Hindi (Preferred)Work Location: Remote

Hiring for 200 Customer Service Representative Jobs in Vashi, Navi Mumbai,Ghansoli, Navi Mumbai,Thane, with minimum 1 Year Experience,Required Educational Qualification is : Higher Secondary with Good knowledge in Customer Relationship,Customer Service,Voice Process,Inbound Voice Process,Customer Support,English Language,Good Communication,Customer Calling etc.

Call Center Agent Job Responsibilities:Inbound Calls: Answer incoming customer calls promptly and professionally. Provide accurate information and assistance to customers.Customer Assistance: Address customer inquiries, concerns, and issues in a courteous and efficient manner. Resolve problems and escalate complex issues to the appropriate team.Data Entry: Accurately enter and update customer information in the system during and after each call. Product/Service Knowledge: Maintain a thorough understanding of the products or services being offered. Stay informed about updates, promotions, and changes.Communication Skills: Clearly and effectively communicate information to customers. Follow communication scripts when applicable.Multitasking: Handle multiple tasks simultaneously, such as listening to customer inquiries while entering data.Quality Assurance: Adhere to established call center protocols and quality standards. Participate in training sessions to improve skills and knowledge.

Banking Voice Process Customer Service Executive Telecaller

Looking for people who are experienced candidates from International BPO Background for CSR Role.This vacancy is general and open those who are able to work at night shift.Excellent communication and interpersonal skillsHSC is Mandatory

Call to customer collect EMI and resolve the queries on call or by chat

VERY Urgent requirement for EUREKA FORBES PROCESS...Salary 14500 to 15000 inhand+ incentivesTiming 9am to 6pm.11am to 8pmRequirement: 100 Telecallers.Hsc passedGood English Comm skill

Job Openings for 20 Bpo Telecaller Jobs for Freshers in Thane West,Airoli, Navi Mumbai,Turbhe Midc, Navi Mumbai,Powai, Mumbai,Thane,Outbound Voice Process,Inbound Voice Process,Customer Care,Sales Process,Lead Generation,Bpo Telecaller, Telecaller,Domestic Voice Process,Loan Sales Executive, Having Educational Qualification of : Higher Secondary with Good Knowledge in B2b Marketing, Outbound Voice Process,Inbound Voice Process,Customer Care,Sales Process,Lead Generation,Bpo Telecaller, Telecaller,Domestic Voice Process,Loan Sales Executive Etc.

Are you ready to embark on a journey that goes beyond the mundane We are on the lookout for passionate individuals to join our family as Relationship Managers in the exhilarating realm of the Automobile industry.Role: Relationship Manager/ Customer Sales RepresentativeProcess: Inbound (Prepare for an adventure!)Location: Hansa Direct Pvt Ltd, Clariant Building, 5th floor, A wing, Reliable Tech Park, Gavate Wadi, MIDC, Airoli, Navi Mumbai, Maharashtra 400708.Qualifications to Shine:Education: SSC, HSCAge: 24 to 35Perks Awaiting You:Salary: 22000 CTC & 30000 CTC in hand, plus PF + ESIC (Depends on your stellar performance in the interview!)Work Timing: 9 HoursWeek Off: Rotational Shift & Rotational Week Off

Hiring for 100 Customer Care Executive Jobs in Vashi, Navi Mumbai, Maharashtra,Ghansoli, Navi Mumbai, Maharashtra,Thane, Maharashtra,Inbound Customer Service,Inbound Voice Process, for Freshers,Required Educational Qualification is : Higher Secondary with Good knowledge in Inbound Customer Service,Inbound Voice Process etc. Contact Reshma:

Job Summary:We are looking for a dedicated and friendly Customer Service Representative to join our team. Youll be the first point of contact for our customers, answering their questions, solving problems, and ensuring they have an outstanding experience with our brand.Key Responsibilities:Customer Support: Answer customer inquiries via phone, email, or chat, providing exceptional service and timely resolutions.Problem Resolution: Address and resolve customer issues or complaints, ensuring satisfaction and creating positive experiences.Product Knowledge: Maintain an up-to-date understanding of the companys products and services to assist customers effectively.Order Management: Help customers with order processing, tracking, returns, and exchanges.Documentation: Accurately document customer interactions and transactions in CRM software.Feedback: Gather and relay customer feedback to internal teams to improve products and services.Collaboration: Work closely with other departments to ensure customer concerns are addressed promptly.Quality Assurance: Ensure all responses are in line with company standards and policies, maintaining a high level of professionalism.

Hiring For Process: RBL HRO ( INBOUND VOICE PROCESS )Process details: Inbound process Required no's : 50* Location - Malad Prior experien : HSC , Graduate With 1 year inbound ExperienceShift timing: for Girls Day shift and for Boys Rotational shift 24*7Week off : any 1*Batch Date : 20sept 2022*CTC : 25,000 CTC Maximum as per last Drawn salary Excellent communication skillshurry Up Apply Now

Opening for Voice Inbound Email & Chat Processidfc Health Insurancefresher Experience Both are Welcome11 to 15 K Salarylead Generation Process7 Days Trainingstipend Amount in Training Period100 Rs per Day good Communication Skills Requirementsreliance Nippon Insurance Processinbound Process Email Processexcellent Communication Skills Requirementsexperience Fresher Both are Welcome11 to 20 K Salary15 Days Trainingstipend Amount 5000 Rs ageon Life Insurance Processinbound Process Email Processexcellent Communication Skills Requirementsexperience Fresher Both are Welcome11 to 20 K Salary15 Days Training7 Days Stipend 8th Day Salary Startedlocation ; Ghansoli Mahapefor More Details