Inbound Voice Process Job Vacancies in Navi Mumbai

We're Hiring: Customer Service (Voice Process)Hexaware is looking for enthusiastic professionals to join our Customer Service Domestic Voice Process team. What Were Looking For:Excellent English communication skillsMinimum Qualification: 12th Pass/GraduatePrior BPO experience preferred/Freshers Can ApplyMust reside within Hexawares location boundaries (see below) Compensation & Benefits:Work Mode: Work From OfficeSalary: Freshers - 14k/15k Experience 18k/20kWorking Days: 5 Days (Weekends Off)Shift Window: 8:00 AM 5:00 PM (Fixed Shift) Selection Process:1. HR Round2. Operations Round Important:All previous employment documents are mandatory. Location Boundaries (Only applicants residing here will be considered):Ambernath Ghatkopar (Central Line)Thane Panvel (Trans Harbour)Vashi Chembur (Harbour Line) Interested? Lets Connect!Contact: 8657971384 Email: JuiliD@hexaware.com

Process: BPO Telecaller - Inbound & Outbound ProcessLocation: Thane and Navi MumbaiQualification: Hsc Pass to any graduate Requirement:-Fresher and Experience both can Apply -Salary: 15,000 to 22,000 + Incentives -Avg communication / Good communication To Apply / Candidates meeting the above requirements can apply immediately.Contact on: HR Akshada - 9822472894 (Call /WhatsApp)

Tele Caller

Urgent Openings Kotak 811 (Sales Process)Qualification: HSC / GraduatesFreshers can applyGood Hindi communication and average English requiredSalary: 15,000 in-hand + incentivesRotational week offLocation: Thane, Dhokali NakaTwo rounds of interviewInterested candidates can apply immediately. Contact On: HR Pratiksha - 8698488197 (Call /WhatsApp)

A Telesales Executive is responsible for making outbound calls to potential customers to generate sales. They must have excellent communication skills and the ability to convince customers to purchase products or services. Key responsibilities:1. Making outbound calls to potential customers2. Handling inbound calls from customers3. Achieving sales targets4. Building customer relationships5. Providing information about products or services6. Handling customer objections7. Maintaining a high level of customer satisfaction

Job Title: Insurance Telesales ExecutiveLocation: Vashi, Navi MumbaiExperience: Fresher & ExperiencedGender: Male / FemaleSalary: 15,000 - 27,000 + Incentives Job Description:We are hiring enthusiastic and result-driven Telesales Executives to join our Insurance Sales team. The role involves reaching out to potential customers over the phone, explaining insurance products, and closing sales.Responsibilities:Make outbound calls to prospective customersExplain insurance policies and benefitsGenerate leads and convert them into salesMaintain customer records and follow upRequirements:Good communication skillsTarget-oriented mindsetFresher or experienced candidates welcomePerks:Fixed salary + attractive incentives & other benefits etcTraining providedApply Now!Join our growing team in Vashi, Navi Mumbai!

Job descriptionMega Walk- in drive - Hiring for International Voice Process Customer Support.We are seeking a dynamic and customer-focused individuals to join our team as a Customer Support Associate for our International Blended Process. This role involves handling customer interactions through voice, providing excellent service and resolving queries efficiently.Key Responsibilities-Provide voice-based support to international customers.Handle and resolve customer queries effectively and efficiently.Comfortable working in rotational night shifts including night shifts.Adhere to process requirements and achieve performance targets.Excellent English communication skills (verbal and written).Salary Range: 18,000 to 30,000 per month (based on experience & performance)Shift: rotational night shift with 2 rotational offs per weekEducation HSC / Grad Fresher or Experience will do.Benefits-Lucrative performance-based incentivesMedical Insurance coverageCab facility provided for convenient travelTravel Allowance included:- Rs:-1750Work-life balance with 2 rotational weekly offsJoining bonus of 10k if joined before 13th Aug 202.Address: - Sutherland Global Services, 5th Floor, Liberty Tower, Reliable Plaza IT Park, MIDC, Kalwa Industrial Estate, Thane- Belapur Road, Airoli, Navi Mumbai, Maharashtra, 400708.Walk-in timing 2pm to 6pm from 12th Aug and 14th Aug.Please note carry your resume and Mention HR Poonam at the Top of the resume.Share your resume:- poonam.dalvi@sutherlandglobal.comHR contact:- 9167904653Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com

We are a fast-growing BPO based in Ghansoli, Navi Mumbai, specializing in sales and customer engagement. Our mission is to deliver excellent sales performance while creating a friendly and professional work environment that encourages growth and learning.Key Responsibilities:Make outbound calls to potential customers from the provided databasePitch company products/services and generate interestConvert leads into confirmed salesMaintain accurate records of customer information and sales statusFollow up with prospective clients to ensure closuresMeet daily, weekly, and monthly sales targetsCollaborate with team leaders and managers to improve performanceCandidate Requirements:Must be HSC Pass or a Graduate (any stream)Excellent communication skills in Hindi and basic EnglishConfident, self-motivated, and target-orientedBasic computer knowledge preferredComfortable working in a fast-paced, sales-driven environmentWhat We Offer:Fixed SalaryOn-site job in Ghansoli, Navi MumbaiFriendly team and positive work cultureSales training and professional development

Key Responsibilities:- Handle inbound customer interactions (calls, emails, and chats), ensuring accurate case logging in therequired tools.- Provide recruitment support to candidates (fresh applicants and rehires) as per defined processes.- Guide customers with navigational support on self-service portals.- Perform security verifications in accordance with company policies and GDPR guidelines.- Make outbound calls to customers when necessary, following client/company protocols.- Maintain productivity and uphold exceptional quality standards in line with defined targets.- Collaborate effectively through open and regular communication with peers and supervisors.- Comply with all organizational policies and procedures, both personnel and operational.- Keep process documentation (DTPs, Knowledgebase, SharePoint, etc.) updated and accurate.- Adhere to regular and punctual attendance in alignment with company expectations.- Minimize customer complaints and escalations through excellent service and call handling.

### **Job Title:** Customer Service Executive **Location:** Navi Mumbai / Turbhe / 1point1 Solutions **Employment Type:** Full-Time, In-Office ### **Role Summary:** Responsible for handling customer interactions across phone, email, and chat channels. Ensure prompt resolution of queries, accurate documentation, and excellent service delivery to support customer satisfaction and retention.### **Key Responsibilities:**- Address customer queries with clarity and empathy - Document interactions in CRM systems - Escalate unresolved issues appropriately - Coordinate with internal teams for solutions ### **Eligibility & Skills:**- Graduate in any discipline and HSC can apply - Strong communication & problem-solving skills - Basic computer literacy & CRM familiarity - Willingness to work flexible shifts ### **Perks:**- Transport facility - Incentives & growth opportunities - Supportive work culture

KEY RESPONSIBILITIES1. Handle inbound customer calls with professionalism and accuracy.2. Make remainder calls to customers for timely follow-ups.3. basic banking-related queries or direct them to the appropriate team.4. Update call logs and system entries efficiently.5. Ensure customer satisfaction through proactive service.WHO CAN APPLY:1. Qualification: Graduate 2. Communications Skills: Good Communication required.3. Experience: Only Freshers can apply.Process Details:1. Working Days: 6 days working with rotational week offs2. Shift Timing: Days shift3. Salary: Up to 15,500.

Customer Support (Voice Process)Job Role: Customer Support Executive (Voice Process)Salary: 20,000 (Take Home) 24,000 (CTC)Shift: Day RotationalWeek Off: RotationalExperience: Mandatory (BPO experience preferred)Requirements:Must be from V4 categoryGood communication skillsPrior BPO/customer service experience

We are looking for a Customer Care Executive to join our team at ALTRUIST TECHNOLOGIES PVT LTD. The role offers 10000 - 20000 and involves managing customer calls delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for carrer growth.Key responsibilities: Manage incoming and outgoing calls in a professional manner. Respond to customer enquiries, complaints and concerns with a problem - solving mindset. Log customer interactions and trust follow -ups. Offer timely and relevant solutions to resolve customer issues. Collaborate with team members to escalate and address more complex concerns. Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

KEY RESPONISIBILITIES:Handling customers queries and issues to retain the existing customers.Ability to identify and address their concerns effectively.Respond to customer inquiries via phone, email, chat, or social media.Follow up to ensure resolution and customer satisfaction.Good Communication skillsEligibility:HSC/GraduateExperience:Fresher/ExperienceWorking Schedule:6 Days and Rotational-off10am-7pm

WE ARE HIRING FOR TELECALLER LOCATION : JUINAGAR SHIFT TIME : 9:30AM TO 6PM WEEKOFF: SUNDAY OFF

A telecaller's job role involves interacting with customers, both potential and existing, primarily through phone calls to promote products, services, or gather information

Hiring for Customer care executive with any fresher or experience and minimum HSC is required with Good communication skills.

we are hiring for International Bpo Executive Location -Thane, Ghansoli, Turbhe , Airoli

Hiring for the profile of Customer ServiceCandidate should have minimum 1 Year of Experience into Customer Service.Candidate should have good English Communication.Shift Timing - 24/7 (With one way cab facility)Week offs - 2 Rotational offResolve inquiries and issues, ensuring high levels of customer satisfaction.Maintain accurate records of customer interactions and application statuses.Resolve inquiries and legal requirements while handling sensitive information securely.Handle inbound calls and providing detailed information on queries.Assist customers queries accuratelyResolve enquries and queries and ensuring high levels of customer satisfaction.Maintain accurate records of customer interactions and application statuses.Adhere to company policies and legal requirements while handling sensitive information securely.

Process: AXIS bank - Customer Service / Cross Sales Requirement:- HSC / Graduates can apply - Compulsory English communication - Experience/ Fresher can apply- Salary 16000 inhand and travelling allowance - Rotational weekoff - 2 rounds of interviewHow to Apply ?Contact For More InformationHR Akshada - 9822472894

Job Summary:We are looking for a dedicated and friendly Customer Service Representative to join our team. Youll be the first point of contact for our customers, answering their questions, solving problems, and ensuring they have an outstanding experience with our brand.Key Responsibilities:Customer Support: Answer customer inquiries via phone, email, or chat, providing exceptional service and timely resolutions.Problem Resolution: Address and resolve customer issues or complaints, ensuring satisfaction and creating positive experiences.Product Knowledge: Maintain an up-to-date understanding of the companys products and services to assist customers effectively.Order Management: Help customers with order processing, tracking, returns, and exchanges.Documentation: Accurately document customer interactions and transactions in CRM software.Feedback: Gather and relay customer feedback to internal teams to improve products and services.Collaboration: Work closely with other departments to ensure customer concerns are addressed promptly.Quality Assurance: Ensure all responses are in line with company standards and policies, maintaining a high level of professionalism.