Voice Process Executive Graduate Fresher Jobs in Pune

Hiring for international customer service voice process Looking for immediate joinersRequires excellent english communication skills Graduate / Undergrad Fresher / ExperienceUK/ US / AUSTRALIAN Shifts Both way cab facility

We are looking for a dedicated International Voice Process Executive to join our team in Pune. This full-time position is perfect for fresh graduates or those with up to a year of experience. You will be responsible for handling customer queries and providing exceptional service to clients from around the world.Key Responsibilities:- Customer Interaction: Communicate with international clients via phone, addressing their inquiries and providing accurate information. Clear communication is essential to ensure customer satisfaction.- Problem Solving: Identify customer issues and resolve them efficiently while maintaining a professional demeanor. A strong focus on finding solutions is crucial in this role.- Documentation: Maintain records of customer interactions and transactions, ensuring all details are accurately entered into our system. Good organizational skills will help keep processes smooth.- Feedback Handling: Listen to customers and gather feedback to improve services. Enhancing customer experience is a key aspect of this position.Required Skills and Expectations:Candidates should have excellent verbal communication skills in English, with the ability to articulate ideas clearly. A friendly and positive attitude is essential to foster good relationships with clients. Strong problem-solving abilities and a willingness to learn are important. Adaptability in a fast-paced environment and teamwork spirit are highly valued. Basic computer skills are necessary to manage customer interactions effectively.

Job Opening: Telecaller Location: Adarsh Nagar, Moshi, Pune Job Type: Full-Time Salary: 8,000 10,000 per month (Incentives available) Job Responsibilities:Make outbound calls to customers/leadsExplain company products/services clearlyHandle customer queries politelyMaintain call records and follow-upsAchieve daily/weekly calling targets Requirements:Minimum 12th OR ANY GRADUATE Good communication skills in Hindi (Marathi preferred, English basic)Freshers and experienced candidates can applyBasic knowledge of calling/customer handling Working Hours:9:30 AM 6:30 PM (Sunday Off) How to Apply:CALL 9011935513

Work ModeWork From OfficeNature of AccountDomesticPosition Customer Success AssociateHeadcount140Interview roundsHR Round; Versant 6 Certified; Written Assessment; Ops Round; Client RoundSkillsetExcellent comms in both English and Hindi, No MTI or RTI, grammatical or pronunciation errorsQualificationGraduate in any fieldExperienceOpen to both freshers and experience candidatesPreferred: Domestic Insurance experience and sales acumenLanguagesEnglish & HindiSalaryFresher 25,000 CTC & Experience up to 40,000 CTC (based on last drawn) + IncentivesShiftRotational Shift (Day shift for females until 8 PM; Rotational for males). 6 days of working.LocationOffice No 1501, 1508. Nyati Enthral, Sr.no. 12/1A, Mundhwa-Kharadi Bypass, Kharadi South Main Road, Kharadi, Pune, Maharashtra 411014.Roles & responsibilities Contacting and advising interested leads on appropriate insurance products.(Outbound LOB)Interview modeFace to Face

Responsibilities:1. Handle inbound and outbound calls in an international voice process.2. Assist customers with queries and provide solutions in a professional manner.3. Maintain customer satisfaction by delivering high-quality service.4. Follow communication procedures, guidelines, and policies.5. Meet monthly targets and KPIs set by the management.6. Update customer information accurately in the CRM system.7. Work in US shift timings to cater to customers in different time zones.

As a Telesales Executive, your main responsibility will be to make outbound calls to generate sales leads and drive revenue for the company. You will be expected to engage potential customers, explain the benefits of the product or service, and convince them to make a purchase. In addition to making outbound calls, you may also be required to handle inbound calls from interested customers and assist them with their inquiries.

Location - MUMBAI MALAD WEST & GURUGRAM, Pune9 hours working shift5 Days working Rotational ShiftsSalary upto 40kExcellent communication in EnglishGrad fresher/Experienced & UG with 6 months experienceImmediate Joiner WhatsApp resume - 7011959071

Hello Everyone!Credence Resource Management is looking for Freshers!- Employee Perks : 1) Salary Packages Up To 3LPA2) Unlimited Incentives 3) OT Amounts 4) Free Transportation for Night Shifts5) Medical Insurance 6) Excellent Work Environment- Job Requirements :1) Excellent Communication Skills2) Fluent English 3) Flexibility with Rotational Shift TimingsJob Location : Kharadi, PuneKindly share your CVs,Phone : 9730936953Email - aditi.gupta@in.credencerm.com

Bajaj Hiring Malayalam voice process personal Loan Sales Hiring only Work From Home process Both Male and Female Candidates are required Working Time 9am to 7pm Monday to Saturday Best Incentives Available Maximum Incentive upto 60 Thousand Rupees.Interested candidates contact on what's app or call 9786264386 RV HARIKRISHNAN (TL)

Job Openings for 50 Tele Calling Executive Jobs for Freshers in India, having Educational qualification of : Higher Secondary, Secondary School, Diploma, Advanced/Higher Diploma, Professional Degree, B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, B.Sc with Good knowledge in Outbound Calling,Customer Focus,Call Center,Tele Marketing,Telesales,BPO Call Center,Telecommunication,Voice Process,Cold Calling etc.

We are looking for an expert customer service executive to join our organization. The customer service executive must be able to manage a team of customer support professionals. The candidate should be comfortable with creating policies and procedures that improve a customers experience while looking for support.The ideal candidate will be able to view the issues from a customers perspective and offer the best solution. The candidate must display a wide range of interpersonal skills to be deemed fit for the job. A candidate with a proven record of offering successful customer service will be preferred.

Help expand our business by targeting new growth opportunities, improving portfolio credit quality and maximizing profitability and efficiency of our products. Actively prospect, recruit and pre-qualify new clients for our financial services. Be a primary point of contact for new and existing customers. Make certain all applications meet our companys standards and help ensure regulatory compliance. Foster a collaborative work environment by working with colleagues to develop better products and solutions. Provide periodic analysis and reports.

Maintain excellent customer satisfaction and review support tickets for appropriate resolutionProvide customer support through phone and chatWork with other departments to resolve customer issues in a timely mannerServe as a point of contact for customer support and complaintsProactively identify, investigate, and resolve recurring customer support issuesMaintain appropriate documentation and records of customer interactionsMaintain appropriate files regarding each customer interactionProactively gather and utilize customer feedback and suggestionsReview customer satisfaction reports to ensure customers are satisfied with the support they receiveContribute to the development of future customer support processesCommunicate effectively with peers and managersCommunicate to customers during outbound phone callsVerifies customer requests are accurate and consistent

Responsibilities :Guide prospective students through the admission process.Provide information on courses, programs, and academic requirements.Manage time efficiently to meet admission deadlines.Ensure a friendly and professional interaction with students.Fresher can also apply but only required good communication in English.

Roles and Responsibilities . Maintaining and developing a strong relationship with the clients. Recording any complaints and issues as and when needed. Supervising and directing the team members. Understanding the needs and objectives of the clients. Answering clients' questions in a professional manner. Offering guidance and training to the newly joined team members. Making sure all the processes are in accordance to the company regulations.

Responsibilities:Make outbound calls to prospective customers using a provided database or leads list.Present products or services persuasively and effectively to potential customers.Understand customer needs and requirements to offer suitable solutions.Close sales and achieve monthly sales targets.Maintain accurate and detailed records of calls made and results achieved.Follow up on leads and prospects to ensure timely conversion.Handle customer objections and resolve concerns to achieve customer satisfaction.Collaborate with the sales team to meet targets and contribute to team effort.Requirements:Proven experience as a telecaller or similar sales/customer service role.Excellent communication skills, both verbal and written.Ability to persuade, influence, and negotiate effectively over the phone.Strong listening and problem-solving skills.Ability to work independently and as part of a team.Persistent and results-oriented with a strong drive for achieving sales targets.Proficiency in MS Office and CRM software preferred.Minimum [mention any educational qualifications if required.

We are looking for a competitive and trustworthy Sales Executive to help us build up our business activities. The Sales Executive will be responsible for discovering and pursuing new sales prospects, negotiating deals, and maintaining customer satisfaction.Key ResponsibilitiesConduct market research to identify selling possibilities and evaluate customer needs.Actively seek out new sales opportunities through cold calling, networking, and social media.Set up meetings with potential clients and listen to their wishes and concerns.Prepare and deliver appropriate presentations on products/services.Create frequent reviews and reports with sales and financial data.Ensure the availability of stock for sales and demonstrations.Participate on behalf of the company in exhibitions or conferences.Negotiate/close deals and handle complaints or objections.Collaborate with team members to achieve better results.Gather feedback from customers or prospects and share with internal teams.Qualifications.Bachelors degree in Business Administration, Marketing, or a related field.Proven experience as a Sales Executive or relevant role.Proficiency in English; knowledge of additional languages is a plus.Excellent knowledge of MS Office.Hands-on experience with CRM software is a plus.Thorough understanding of marketing and negotiating techniques.Fast learner and passion for sales.Self-motivated with a results-driven approach.Aptitude in delivering attractive presentations.Key CompetenciesStrong communication and negotiation skills.Ability to build and maintain client relationships.Customer-oriented mindset.Strong analytical and problem-solving skills.Ability to work under pressure and meet deadlines.

A Customer Support Executive assists customers with product inquiries, issues, and complaints via phone, email, or chat. They provide information about products/services, troubleshoot problems, and ensure customer satisfaction. Responsibilities include resolving concerns promptly, maintaining records, and escalating complex issues. Good communication, patience, and problem-solving skills are essential for this role.

DescriptionWe are looking for an enthusiastic Telemarketer to generate sales either by cold calling or answering requests in a fast-paced environment. You will be responsible for influencing existing or potential customers to buy products or services. A successful telemarketer must be friendly and persuasive. You must be able to understand the customers requirements in a short time and present solutions that meet their needs. The ideal candidate will also be patient and cool-tempered to deal with aggressiveness and complaints. The goal is to promote business growth by expanding the companys clientele.ResponsibilitiesCold call people using a given phone directory to sell products or solicit donationsAnswer incoming calls from prospective customersUse scripts to provide information about products features, prices etc. and present their benefitsAsk pertinent questions to understand the customers requirementsPersuade the customer to buy by demonstrating how merchandise or services meet their needsRecord the customers personal information accurately in a computer systemDeal with complaints or doubts to safeguard the companys reputationGo the extra mile to meet sales quota and facilitate future salesKeep records of calls and sales and record useful informationRequirementsProven experience as telemarketer or similar sales/customer service roleProven track record of successfully meeting sales quotas preferably over the phoneWorking knowledge of relevant computer programs (e.g. CRM software) and telephone systemsExcellent communication and presentation skillsProficient in EnglishSkilled in negotiation and dealing with complaintsPersistent and results-orientedPatient and able to handle customer rejectionHigh school diploma; BSc/Ba is a plus

We are seeking dynamic individuals to join our team as Chat Process Associates. As a Chat Process Associate, you will be responsible for engaging with customers via chat platforms to address inquiries, provide assistance, and resolve issues promptly and effectively.Responsibilities:Respond to customer inquiries and messages via chat in a professional and timely manner.Provide accurate information about products, services, and company policies to customers.Assist customers with placing orders, processing payments, and resolving billing issues.Troubleshoot technical problems and guide customers through troubleshooting steps.Escalate complex issues to appropriate teams or supervisors for resolution.Ensure customer satisfaction by delivering exceptional service and fostering positive interactions.Maintain records of customer interactions, transactions, and inquiries accurately.Adhere to company guidelines, procedures, and service level agreements (SLAs) at all times.Continuously strive to improve customer service processes and contribute to team success.Requirements:Excellent written communication skills with proficiency in typing.Strong customer service orientation and ability to handle customer inquiries effectively.Familiarity with chat platforms and basic computer applications.Ability to multitask and prioritize tasks in a fast-paced environment.Problem-solving skills and ability to think critically under pressure.Team player with a positive attitude and willingness to learn.

Hello Everyone!Credence Resource Management is looking for Freshers!- Employee Perks : 1) Salary Packages Up To 3LPA2) Unlimited Incentives 3) OT Amounts 4) Free Transportation for Night Shifts5) Medical Insurance 6) Excellent Work Environment- Job Requirements :1) Excellent Communication Skills2) Fluent English 3) Flexibility with Rotational Shift TimingsJob Location : Kharadi, PuneKindly share your CVs,Phone : 9730936953Email - aditi.gupta@in.credencerm.com

Hi,We are #hiring for Accenture with the payroll of Adecco for #international voice process Qualification: Graduation/ undergraduateExperience : 0 to 3 yearsLocation : Bangalore Mode : Work from officeSalary : 3 LPA TO 4.8 LPA CTCShift Timing Shift will be in any of US time zones. Candidates should be open to work in rotating work week (Mon-Fri, Tue-Sat, Wed-Sun)Interview Rounds:Versant test (require min 58 score)Communication DiscussionOperations roundOverall, Purpose of Job* Provide high quality Tier 2 Customer Support service to Customers with complete focus on 100% issue resolution and 100% customer satisfaction.* Adhere to Client defined as well as internally defined processes and procedures while handling Inbound calls emails & chats* Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams* Strive and achieve SLA target and business outcome indicators defined by the clientJob Responsibilities / Authorities* Receive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the required tool* Provide recruitment support to candidates (fresh applicants, rehire) as per defined processes* Walk customers/ Provide navigational support on self-service portal* Ensure security verification are carried out per company policies and procedures and is lines with the GDPR guidelines* Place outbound calls to customers when required in line with Client / Company guidelines* Work productively whilst maintaining exceptional call/data quality standards in line with targets* Contribute to the team through open and regular communication with peers / supervisors* Adhere to all company or departmental policies and procedures (personnel and operational)* Keep the process repositories like DTPs, Knowledge base, SharePoint updated with the current process* Maintain regular and punctual attendance in line with company policies and procedures* Minimize customer complaints and escalations by providing exceptional service and call controlKnowledge & Skill Requirement* Ability to demonstrate an efficient use of customer service technologies to complete a customer transaction using Ticket Tracking System (Service Now preferred), ERP systems, Microsoft Office Suite, and Internet Explorer* Good technical aptitude with an ability to learn quickly* Excellent verbal and written communication skills Experience Profile* Prior international BPO work experience preferred* Freshers acceptableInterested candidate call me -8296576618