Voice Process Executive 12th Pass Experience Jobs in Hyderabad

As an International Voice Process Executive in Hyderabad, you will be involved in handling customer queries and providing solutions over the phone for international clients. You will play a crucial role in maintaining high levels of customer satisfaction through effective communication.**Key Responsibilities:**- **Handle Customer Calls:** Engage with international customers via phone to assist with their inquiries, ensuring a prompt and courteous response.- **Provide Solutions:** Analyze customer issues and provide accurate solutions, troubleshooting problems efficiently to enhance customer satisfaction.- **Maintain Call Records:** Document and update customer interactions in the database accurately to ensure seamless follow-up and reference.- **Collaborate with Teams:** Work closely with various teams to resolve complex issues, ensuring that customer concerns are addressed in a timely manner.- **Achieve Targets:** Strive to meet individual and team performance metrics, focusing on call handling times and customer satisfaction scores.**Required Skills and Expectations:**Candidates must have excellent communication skills in English, both spoken and written, as the role involves interacting with international clients. A minimum of 2 years of experience in a voice process is required, demonstrating proficiency in handling customer queries effectively. Applicants should have a strong understanding of customer service principles and the ability to remain calm under pressure. Proficiency in handling different customer personalities and a solution-oriented mindset are essential. Being a quick learner and adapting to new systems and processes will contribute to your success in this role.

SMH Corporation Private Limited is seeking an enthusiastic and detail-oriented International Customer Voice Support Executive to join our dynamic operations team. This role involves managing inbound and outbound calls from drivers, providing accurate guidance, and ensuring efficient data entry related to car auctions and shipments. The ideal candidate must be fluent in English, possess strong communication skills, and be comfortable working in the night shift.Roles & ResponsibilitiesHandle inbound and outbound International calls from drivers, ensuring clear and accurate communication. Provide step-by-step instructions and effectively resolve driver or customer queries. Perform accurate and timely data entry for car auctions, cargo details, and shipment records. Maintain records, documentation, and ensure timely system updates. Collaborate with the operations team to improve process flow and efficiency. Maintain call professional, high-quality, compliance, and documentation. Meet performance metrics (AHT, CSAT, etc.) Good Computer skillscustomer service, ensuring customer satisfaction and support excellence.RequirementsEducation:Graduate (any discipline)Experience:o Minimum 1 year of experience in a US voice process (support or sales). Fresher with excellent communication skills are also welcome to apply.o Excellent English speaking & writing skills with a neutral accento Strong problem-solving abilities and CRM knowledgeo Comfortable working in night shifts (5PM to 2AM)o Experience in US, telecom, or dispatch domain is a pluso Upselling skills are a bonuso Bachelors degree preferred Language Skills: Fluency in English (both spoken and written) is mandatory. The candidate must be able to understand and communicate effectively with native US speakers. Typing Speed: 25-30 WPM with at least 80% accuracy. Shift Timing: 5:00 PM 2:00 AM IST (Night Shift) Work Mode: On-site only (no remote work). Transport: Own transport required (no company transport). Availability: Immediate joiners preferred; 0-15 days notice period candidates will be prioritized.. Salary: Negotiable based on experience.ExperiencePrior experience in international voice support, customer service, or BPO is a plus. Ability to multitask, work under pressure, and thrive in a fast-paced logistics environment. Strong willingness to learn and grow within a customer-centric organization.BenefitsCompetitive Salary: Attractive compensation aligned with industry standards. Health Insurance: Comprehensive health coverage for employees. Career Growth: Clear progression path in a growing organization. Work Culture: Supportive team environment with employee engagement initiatives.How to Apply.Please send your updated resume and a brief coverletter to:jobs@smhcorps.comSubject line: Application for US Voice Process ProfessionalsNoteOnly fluent English candidates who can clearly understand and communicate with native US speakers should apply.Only shortlisted candidates will be contacted. No phone calls, please. Applications will be reviewed on a rolling basis until the position is filled.Job Types: Full-time, PermanentBenefits:Food providedHealth insuranceProvident Fund

Job Openings for 10 Voice Process Executive Jobs with minimum 1 Year Experience in Masab Tank, Hyderabad, Vijay Nagar Colony, Hyderabad, Mallepally, Hyderabad, having Educational qualification of : Higher Secondary with Good knowledge in Outbound Calling, Voice Process, Voice Support, Basic Computer Skills etc.

OverviewWe are looking for a motivated, empathetic, and customer-focused Call Center Agent to join our U.S.-based customer service team. In this role, you will be the first point of contact for clients, providing information, resolving inquiries, and ensuring an exceptional experience through phone and/or chat support.Key ResponsibilitiesHandle inbound calls from potential or existing clients courteously, professionally, and confidentiallyConduct detailed intake interviews to gather essential client and case information, including personal details, incident facts, and supporting documentationAccurately enter all information into the firms case management systemAsk clear, targeted follow-up questions to ensure complete and accurate data collectionAssess case eligibility based on firm guidelines and forward qualified leads to legal staff for reviewMaintain knowledge of multiple case types (e.g., personal injury, workers' compensation, medical malpractice) to guide clients effectivelyManage sensitive or emotionally charged conversations with empathy and discretionFollow scripts and legal intake procedures to remain compliant with legal and ethical standardsProvide general information about the firms services without offering legal adviceMeet performance goals for call volume, accuracy, and quality assuranceQualificationsMinimum 2 years of internation voice process is mandatoryStrong communication and active listening skillsAbility to handle high-volume calls in a professional, empathetic mannerExcellent attention to detail and data entry accuracyPrior customer service, legal intake, or call center experience preferredAbility to maintain confidentiality and handle sensitive matters professionally

Good communication skills, any graduate, but need to convenience skills, good in talkative nature.

Urgent Hiring for Credit Card Sales ExecutiveSalary: 24,000 CTCExperience Required: Minimum 6 months to 1 YearIndustry: Credit Card Sales / Insurance (Health & Life)/Any banking salesJob Summary:We are seeking dynamic and goal-oriented Sales Executives with experience in Credit Card or Insurance (Health & Life) sales. The ideal candidate will have a proven track record of meeting sales targets and should possess excellent communication skills in English, Hindi, and at least one additional language (Telugu, Tamil, Kannada, Marathi, or Bengali). Key Responsibilities:Promote and sell credit card products to customers through various channels.Engage with potential customers to explain product features and benefits.Handle objections and manage customer rejections with a positive attitude.Meet or exceed assigned sales targets on a regular basis.Maintain accurate records of customer interactions and sales activities.Ensure compliance with company policies and regulatory requirements.Desired Candidate Profile:Minimum 1 year of experience in Credit Card or Insurance (Health/Life) sales.Proficient in English and Hindi; knowledge of additional languages such as Telugu, Tamil, Kannada, Marathi, or Bengali is highly preferred.Strong interpersonal and communication skills.Ability to handle customer objections and close sales effectively.Versant Level 4 communication rating or equivalent.Self-motivated with a drive to succeed in a target-driven environment.Qualifications:Any Graduate / Undergraduate with relevant sales experience.Candidates with a strong performance history in direct sales will be preferred.Work Location: NanakramgudaLooking for immediate joinersInterested candidates can contact HR Afreen- 7207910767

We are seeking a motivated and results-driven Telecaller to join our Overseas Education team. The candidate will be responsible for handling outbound and inbound calls, following up on leads, counseling students, and scheduling appointments for counseling sessions regarding studying abroad.Key Responsibilities:Make outbound calls to prospective students and parents.Explain the process, programs, and countries available for higher education (USA, UK, Canada, Australia, etc.).Schedule and coordinate counseling sessions with Education Counselors.Maintain a database of interested students and follow up regularly.Provide basic information about visa procedures, admission timelines, and document requirements.Handle incoming inquiries through phone, email, or social media.Assist in event promotions such as webinars, education fairs, and info sessions.Record feedback and update CRM systems with lead status.Requirements:Minimum 1-2 years of experience in telecalling or customer support (preferably in education or consultancy).Strong communication skills in English, Hindi, and regional language(s).Good interpersonal and convincing skills.Basic knowledge of MS Office and CRM tools.Ability to work under targets and pressure.

Votiko Solutions Private Limited - Pioneering Careers, Unleashing Talent NationwideType: BPO International Call CenterPosition: Call Center ExecutivesTransform Your Journey! Work From Home - Seizing Opportunities Across IndiaAbout Us: Enter the world of Votiko Solutions, an industry leader and the epitome of the best call center experience. Beyond delivering exceptional customer engagement, we are dedicated to fostering individual growth. Join our dynamic team, where your skills are not just valued but celebrated, and your journey towards success becomes our shared narrative.Job Overview: As a Call Center Executive, you play a pivotal role in delivering unparalleled service. From the comfort of your home, engage in telemarketing, manage diverse inbound and outbound calls, and provide stellar customer support. Votiko provides an inclusive environment where your career aspirations find boundless opportunities to flourish.Job Responsibilities:1. Conduct telemarketing activities - lead generation, appointment setting, surveys, and verification.2. Manage inbound and outbound calls for B2B and B2C clients.3. Provide exceptional customer support through calls, emails, and live chat.4. Independently strive to surpass performance targets.Requirements:1. Minimum 3 years of experience in an international call center environment.2. Proficiency in English with exceptional communication skills.3. Age limit below 40 years.4. Proven track record in telemarketing and customer support.5. Essential: Laptop and broadband connection for remote work.Benefits: Competitive salary: 20,000 to 40,000, based on experience. Lucrative incentives tied to performance milestones. Flexibility to work from home.Are You Ready to Define Your Career as a Call Center Executive in the Best Call Center? Seize the opportunity! Join Votiko Solutions and be a driving force for success in a dynamic work environment.Contact Us: Call us at 8511539085

HSC passed.Urdu, Telugu, Average English ,50% incentive,1 rotational week off Between Monday to Friday.work from office.

We have openings for customer support and telesales Executive in bpo sector.Good communication in English.English with regional languages like hindi,malayalam,telugu,tamil,kanada.We need immediate joiners

Primary Responsibilities1. Manage large amount of outgoing calls2. Respond efficiently & accurately to callers 3. Understanding & strive to meet outbound metrics4. Provide accurate ,valid and complete information by using multiple applications 5. Build sustainable relationships and trust with customer accounts through open and interactive communication6. Keep records of customer interactions7. Customer focus and adaptability to different personality typesSecondary Responsibilities 8. Identify and assess customers needs to achieve satisfactionSkills Familiar with 3 languages (English, Hindi & Telugu)Customer oriented attitude with professionalism Good knowledge of CRM systems and practicesExcellent communication & listening skills with good up selling skillsAbility to multi-task, prioritize, and manage time effectively

We are looking for Call Center Executive for hospital and International schoolFind the job role below Manage the number of calls maintain the database maintain a good relationship with them can work flexibly able to manage the job role rotations. know how to work in a team The candidate pursuing his studies is not eligible for the Fresher /experience both can apply WORK FROM OFFICE ONLY Schedule: Day shiftLocation :Kondapur and Financial DistrictIndustry- Hospital and School

1. The position is mainly responsible for tele-calling in Telugu, Hindi, English with various clients.2. Candidate should have good communication skills.(Fluent Hindi speaking is mandatory).3. Basic knowledge of computers & typing.4. Ability to sustain a conversation.5. Co-ordinate with the sales team for the registration of clients.6. Ability to provide information verbally clearly and effectively

Immediate Opening For International Voice Process ExecutiveJob descriptionEligibility-Graduate candidates with minimum 6 months voice experience in a BPO.10+2 candidates with a minimum of 1 year of international BPO experience in a Voice Process.Age Limit 18 To 30 YearsWe are also hiring for immediatelySalary details : (Salary + incentives)Experience - 3.6LPA - 4.5LPANOTE-PEOPLE WITH INTERNATIONAL PROCESS EXPERIENCE AND GOOD COMMUNICATION SKILLS WILL BE PREFERREDTransport facility will be provided to the candidates within the transport boundaries.Thanks & Regards.