Technical Support Engineer

Job Description

Provides quality technical support to drive satisfaction

Documents technical issues and develops test cases to address similar concerns in the future

Diagnoses and troubleshoots network issues to avoid downtime

Monitors cases and handles critical user accounts

Maintains compliance with standard operating procedures to ensure data security

Gives timely and relevant user updates for cases being solved

Works with various teams to resolve problems
  • Experience0 - 2 Years
  • No. of Openings10
  • EducationProfessional Degree, Any Bachelor Degree, B.Com, B.E, M.C.A, M.Sc
  • RoleTechnical Support Engineer
  • Industry TypeIT-Hardware & Networking / IT-Software / Software Services
  • Gender[ Male / Female ]
  • Job CountryIndia
  • Job TypeWork from Office

About GIOS IT Services

GIOS IT SERVICES is backed up by a team of vibrant youngsters full of zest and driven by the urge to succeed and be the best. The Success story of GIOS relies on its qualitative approach and industries best practices. GIOS is a market leader in Computer Hardware and Networking training. Our dedication and enthusiasm that has helped us achieve so much within a short span of time and have a strong clientele to our credit. In a highly competitive market, GIOS IT SERVICES with an impressive placement record of over technical and non technical students. GIOS has experienced exceptional growth. The reasons are as straight forward as our approach in doing business. Since its establishment in 2012, the company has trained & serviced many employers in various fields of discipline and specializes mainly in the recruitment of professionals and skilled technical training.
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