Technical Support Engineer (Male)

- Provide product presentations to potential Gallagher customers and security consultants.

- Tender response and preparation.

- System designs and integrated solutions.

- System training for technicians, system administrators and operators.

- On-site commissioning of systems.

- On-site technical assistance upon request of the Gallagher technical support team.

- On-Site migrations of our existing product base.

- Site audits upon request of Gallagher product users.

- Proactively ensure that dealers are kept technically competent.

- Assisting Gallagher CPs with system design to maximize sales opportunities.

- Presentations to potential Government and Corporate clients.

- Site commissioning and sign off the systems.

- Co-ordinate in consultation with the BDM-s the provision and implementation of appropriate technical support services that are consistent with Gallagher product strategy and regional initiatives.

- Establish and maintain sound relationships with internal and external clients.

- Provide input for preparation of the business plan and budget process.

- Manage and co-ordinate the timely and effective resolution of call reports.

- Identify any weakness in the delivery of technical support and training services that are adversely impacting customer satisfaction and implement corrective action.

• Experience

  1 - 5 Years

• No. of Openings

  1

• Education

  Graduate

• Role

  Technical Support Engineer

• Industry Type

  IT-Hardware & Networking / IT-Software / Software Services

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office