Technical Support Engineer (Male)

- provide product presentations to potential gallagher customers and security consultants.

- tender response and preparation.

- system designs and integrated solutions.

- system training for technicians, system administrators and operators.

- on-site commissioning of systems.

- on-site technical assistance upon request of the gallagher technical support team.

- on-site migrations of our existing product base.

- site audits upon request of gallagher product users.

- proactively ensure that dealers are kept technically competent.

- assisting gallagher cps with system design to maximize sales opportunities.

- presentations to potential government and corporate clients.

- site commissioning and sign off the systems.

- co-ordinate in consultation with the bdm-s the provision and implementation of appropriate technical support services that are consistent with gallagher product strategy and regional initiatives.

- establish and maintain sound relationships with internal and external clients.

- provide input for preparation of the business plan and budget process.

- manage and co-ordinate the timely and effective resolution of call reports.

- identify any weakness in the delivery of technical support and training services that are adversely impacting customer satisfaction and implement corrective action.

• Experience

  1 - 5 Years

• No. of Openings

  1

• Education

  Graduate

• Role

  Technical Support Engineer

• Industry Type

  IT-Hardware & Networking / IT-Software / Software Services

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office