Technical Support Engineer (Male)

LIVIA SPACES

Provide product presentations to potential Gallagher customers and security consultants.

Tender response and preparation.

System designs and integrated solutions.

System training for technicians, system administrators and operators.

On-site commissioning of systems.

On-site technical assistance upon request of the Gallagher technical support team.

On-Site migrations of our existing product base.

Site audits upon request of Gallagher product users.

Proactively ensure that dealers are kept technically competent.

Assisting Gallagher CPs with system design to maximize sales opportunities.

Presentations to potential Government and Corporate clients.

Site commissioning and sign off the systems.

Co-ordinate in consultation with the BDMs the provision and implementation of appropriate technical support services that are consistent with Gallagher product strategy and regional initiatives.

Establish and maintain sound relationships with internal and external clients.

Provide input for preparation of the business plan and budget process.

Manage and co-ordinate the timely and effective resolution of call reports.

Identify any weakness in the delivery of technical support and training services that are adversely impacting customer satisfaction and implement corrective action.

Experience : 1 - 5 Years

No. of Openings : 1

Education : B.Tech/B.E

Role : Technical Support Engineer

Industry Type : IT-Hardware & Networking / IT-Software / Software Services

Gender : Male

Job Country : India