Virtual Relationship Manager Job Vacancies in Kolkata

Relationship Manager Jobs For B.Com Freshers

Skywings Advisors Private Limited

0 - 3 yrs
2.8 Lac/Yr
Female
Kolkata

Call Coordinator Communication Customer Support Customer Engagement Banking

Responsibilities: Ensuring that customers get world-class services and their needs are understood and met through financial products that the Bank has to offer. Customer Engagement: Continuous engagement with the portfolio customers mapped as per the contact policy, with accurate & complete capture of interaction details. Call handling as per defined standards. Accurate resolution for customer queries. Promoting Digital Banking services for a superior customer service experience. Profiling of customers in order to aid the right cross-servicing of Bank products Accurate logging and resolution of complaints.Attrition control of customers. Regular interactions with the customers and proactively assessing customer needsInterested Candidate can share there resume at nancy.jayada@skywingsadvisors.com

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Hiring For Virtual Relationship Manager

Skywings Advisors Private Limited

3 - 9 yrs
9.0 Lac/Yr
Kolkata

Digital Sales Retail Banking Retail Sales Manager Retail Branch Banking Cross Selling Banking Sales

Job Purpose To engage regularly with the customers as defined by the contact policy and provide a Consistent& a Superior Digital Experience. Ensuring that customers get world-class services and their needsare understood and met through financial products that the Bank has to offer. To enhance Customer Relationship & while doing so, Educate, Encourage & Induce the customersto use the Digital mediums for their banking transactions/ needs, while keeping a window' to talk tothe bank whenever customer needs. Responsible for meeting the scorecard targets and portfolio benchmarks set and that all guidelinesand regulatory requirements are followed.So that the VRM becomes the top of the mind recall amongst the customers in the catchment for alltheir financial needs and services, thereby ensuring that the VRM also achieves the key performanceparameters set

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