125

Telecalling Executive Job Vacancies in Odisha

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  • 0 - 1 yrs
  • 1.0 Lac/Yr
  • Female
  • Bhubaneswar
Cold Calling
We are seeking a motivated Telecalling Executive to join our team in Bhubaneswar. This role is ideal for fresh graduates looking to start their career in a dynamic environment. You will be responsible for engaging with potential customers over the phone.Key Responsibilities:1. **Customer Outreach**: Make outbound calls to prospective clients to introduce our services and products, ensuring a clear and professional communication style.2. **Lead Generation**: Identify and qualify leads through effective questioning and active listening, ensuring that the leads are relevant for the sales team.3. **Follow-Up Calls**: Conduct follow-up calls to assess customer interest and answer any questions, helping to build strong relationships with potential clients.4. **Data Management**: Maintain accurate records of calls and customer interactions in our database, ensuring that all information is up to date and easily accessible for further actions.5. **Feedback Collection**: Gather feedback from customers during calls to improve services and address any concerns they may have.Required Skills and Expectations:The ideal candidate should be a recent graduate with excellent verbal communication skills. A friendly and persuasive tone is essential. Candidates should be comfortable working in a fast-paced environment and able to maintain a positive attitude during calls. Basic computer proficiency for data entry and record keeping is necessary. Candidates must be proactive, organized, and eager to learn about sales processes and customer engagement strategies.
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12th Pass Freshers For Telecaller

Empire Recruitment Solutions

  • 0 - 4 yrs
  • 1.8 Lac/Yr
  • Bhubaneswar
Outbound Calling Domestic BPO Motivating Skill Convincing Power
We are looking for a dedicated Tele Caller to join our team in Bhubaneswar. This is a full-time position, and freshers as well as candidates with up to 4 years of experience are welcome to apply. A minimum educational requirement is 12th pass.**Key Responsibilities:**- **Making Calls:** You will be responsible for making outgoing calls to potential customers to promote our products or services, ensuring clarity in communication and professionalism.- **Customer Engagement:** Engage with customers by addressing their queries and providing information that meets their needs, helping to build a positive rapport.- **Data Entry:** Accurately record customer interactions and feedback in our database to help maintain accurate records for future reference.- **Meeting Targets:** Work towards achieving daily and monthly call targets set by the management, contributing to the overall sales goals of the team.- **Follow-Up:** Conduct follow-ups with potential customers to encourage them to make a purchase or inquire further about our offerings.**Required Skills and Expectations:**- Strong communication skills, both verbal and written, are essential for effective interaction with customers.- A friendly and confident attitude, along with active listening skills, to understand customer needs and respond appropriately.- Basic computer skills for data entry and using communication tools effectively.- Ability to work in a team environment while also being self-motivated to meet individual goals.- Time management skills to handle multiple calls and follow-ups efficiently while adhering to set targets.
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  • 1 - 2 yrs
  • 1.5 Lac/Yr
  • Bhubaneswar
Phone Banking Motivating Skill
Need telecaller for all types of loan and credit card sales
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Telecaller (Freshers) Bhubaneswar

Rightfit Resources OPC Pvt. Ltd.

  • 0 - 2 yrs
  • 1.8 Lac/Yr
  • Bhubaneswar
Microsoft Excel Motivating Skill Phone Banking Outbound Calling Marketing Communication KPO Domestic BPO Voice Process Presentation Skills International BPO Inbound Negotiation Skills Convincing Power Cold Calling BPO Non Voice Outbound Sales BPO Sales English Voice Support Calling BPO Call Center Computer Skills Telemarketing Work From Home Tele Marketing Typing Skills BPO Telesales Tele Sales
We are looking for a dedicated Female Tele Caller in Bhubaneswar. The ideal candidate will be responsible for making outbound calls, promoting products, and providing information to customers. This entry-level position is suitable for candidates with little to no experience. Key Responsibilities:1. **Outbound Calling**: Reach out to potential customers through phone calls to promote our products and services.2. **Customer Interaction**: Engage with customers to answer their queries and provide detailed information about products.3. **Record Keeping**: Maintain accurate records of calls made and customer interactions to help streamline follow-ups and sales processes.4. **Feedback Collection**: Gather feedback from customers about our services and relay important information to the management team.5. **Sales Support**: Assist in achieving sales targets by effectively communicating the benefits of our products.Skills and Expectations:The candidate should possess strong communication skills and be able to converse clearly over the phone. A friendly and positive attitude is essential to build rapport with customers. Basic computer skills are necessary to manage records and follow-up activities effectively. It is important for candidates to be self-motivated, eager to learn, and open to feedback. A desire to improve sales techniques and customer service skills is highly valued. This full-time role is office-based, providing a structured work environment to enhance professional growth.interview :- https://play.google.com/store/apps/details?id=com.inv.jobtools2025&pcampaignid=web_share
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  • 0 - 1 yrs
  • 1.3 Lac/Yr
  • Female
  • Bhubaneswar
Cold Calling Customer Relationship Customer Management Customer Retention Inbound Calls Outbound Calling
Customer Relationship Executive (CRE)Job SummaryThe Customer Relationship Executive manages client interactions, resolves queries, and ensures customer satisfaction throughout the service lifecycle.Key Responsibilities Handle inbound and outbound customer calls Address client inquiries and provide accurate information Maintain customer records in CRM systems Follow up with clients regarding services, payments, and documentation Coordinate with internal departments to resolve issues Maintain long-term relationships with customers Prepare Customer Data sheet Loan File Shorting Maintain Data sheet in Excel Help in login processRequired Skills & Qualifications Bachelors degree in any discipline Excellent communication and interpersonal skills Basic computer knowledge Problem-solving and conflict resolution abilities Prior customer service experience preferred Freshers and Experienced both can applySalary & Benefits Salary for freshers 8k to 10k Salary is Negotiable for Experienced CandidatesJob Location Bhubaneswar
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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Female
  • Pokhariput Bhubaneswar
Telecommunication Voice Process Convincing Power Cold Calling Basic Computers Outbound Calling
As a Telecalling Executive, you will play a crucial role in promoting our products and services through effective communication. You will be responsible for reaching out to potential customers, providing information, and generating leads.**Key Responsibilities:**- **Outbound Calls:** Make calls to prospective clients to introduce our offerings and promote our services. This initial contact helps create awareness and interest among potential customers.- **Customer Interaction:** Engage with customers by answering their queries and resolving any concerns. Effective communication will foster a positive relationship, encouraging potential clients to consider our products.- **Lead Generation:** Identify and qualify potential leads during conversations. This involves listening carefully to customer needs and determining how our services can meet those needs effectively.- **Data Management:** Maintain accurate records of all interactions and update the customer database regularly. Keeping organized records helps in tracking progress and managing follow-ups efficiently.- **Feedback Collection:** Gather customer feedback to understand their needs and preferences better. This information will aid in refining our approach and offerings.- **Target Achievement:** Meet assigned sales and call targets. Consistent performance is essential for driving sales and expanding our customer base.**Required Skills and Expectations:**- Strong verbal communication skills are essential for effective interaction with customers.- Basic understanding of computer operations and proficiency in using software for data entry and record keeping.- A proactive attitude and ability to work independently and as part of a team.- Prior experience is preferred but not required; fresh graduates with a positive attitude are encouraged to apply.- Candidates should possess a degree in B.A, B.C.A, B.B.A, B.Com, B.Sc, or an Advanced/Higher Diploma.- A commitment to providing excellent customer service and a willingness to learn and adapt.
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  • 1 - 7 yrs
  • 4.5 Lac/Yr
  • Bhubaneswar
Lead Generation Retail Sales Inside Sales Field Sales Leadership Presentation Skills Cold Calling
We are looking for Business Development Executive..
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Sales Executive - Sambalpur

Manpower Group Pvt. Ltd.

  • 1 - 3 yrs
  • 2.5 Lac/Yr
  • Sambalpur
Direct Sales Lead Generation Sales Business Development Sales Sales Ability Cold Calling Convincing Power Negotiation Skills Inside Sales
Job SummaryWe are looking for a dynamic and customer-focused Electronics Sales Executive to drive sales of electronic products in the store. The candidate will be responsible for assisting customers, demonstrating products, achieving sales targets, and ensuring excellent customer service.Key ResponsibilitiesGreet and assist customers in selecting suitable electronic products based on their requirements.Demonstrate product features, specifications, and benefits to customers.Achieve assigned monthly sales targets and contribute to store revenue growth.Maintain in-depth knowledge of products such as TVs, audio systems, home appliances, mobile devices, and accessories.Ensure proper product display and merchandising as per company guidelines.Handle customer queries, complaints, and provide appropriate solutions.Maintain stock awareness and coordinate with inventory team for replenishment.Process billing and assist customers with payment procedures if required.Promote ongoing offers, schemes, and extended warranty programs.Required QualificationsMinimum 12th Pass / Graduate in any discipline.Prior sales experience in electronics, consumer durables, or retail sales preferred.Freshers with good communication skills may also apply.Skills & CompetenciesStrong communication and interpersonal skillsCustomer service orientationSales and negotiation skillsBasic knowledge of electronic productsAbility to work in a target-driven environment
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  • 0 - 5 yrs
  • Bhubaneswar
Computer Bengali BPO Call Center Outbound Calls Outbound Calling Domestic BPO
Immediate hiring for Bengali speaking and computer familiar candidates for 2 months contract. Get hired immediately and earn between 15-20k per month depending on your call centre experience at Bhubaneshwar office.
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  • 0 - 6 yrs
  • 3.0 Lac/Yr
  • Rourkela
Lead Generation Direct Sales Field Sales Customer Acquisition Cold Calling Go-to-market Strategy
We are looking for a Field Sales Executive to join our team in Rourkela. In this role, you will be responsible for promoting our products and securing sales directly from customers. This position is suitable for candidates with 0 to 6 years of experience.Key responsibilities include:- **Customer Engagement:** Actively reach out to potential customers to introduce and demonstrate our products. Building strong relationships will help in understanding their needs and customizing solutions accordingly.- **Sales Target Achievement:** Work towards achieving monthly and annual sales targets. You will be expected to develop effective strategies to meet these goals consistently.- **Market Research:** Conduct research to identify new sales opportunities and understand market trends. This involves analyzing competitor activities and finding areas where our products can fill gaps.- **Reporting:** Maintain accurate records of customer interactions, sales progress, and market feedback. Regular reporting to management is essential for strategizing future sales efforts.Required skills and expectations include:- **Communication Skills:** Excellent verbal communication is a must, allowing you to effectively convey product benefits and engage potential customers.- **Self-Motivation:** You should be driven and able to work independently to meet sales objectives while demonstrating a strong work ethic.- **Problem-Solving Abilities:** Capable of identifying customer issues and providing prompt solutions to enhance customer satisfaction.- **Team Collaboration:** Ability to collaborate with team members and support collective goals while remaining focused on individual targets.
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  • 2 - 3 yrs
  • 1.0 Lac/Yr
  • Balikuda Cuttack
Telecommunication Negotiation Skills
Outbound Calling: Initiate calls to potential and existing customers to promote products/services.Lead Generation: Identify potential clients and nurture leads to convert them into sales.
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  • 1 - 5 yrs
  • 2.5 Lac/Yr
  • Bhubaneswar
in House Sales Microsoft Excel Professional Communication Presentation Skills Inside Sales Strategic Communication Lead Generation Cold Calling Online Bidding Negotiation Skills Corporate Business Development Negotiation
Business Development ExecutiveJob Summary:The Business Development professional will be responsible for identifying growth opportunities, building, and maintaining client relationships, and driving revenue by securing new business. This role requires excellent communication, negotiation, and analytical skills, with a strong focus on achieving sales targets and contributing to the overall business strategy.Key Responsibilities:1. Lead Generation and Prospecting: Identify and generate new business opportunities through market research, networking, and industry events. Develop and maintain a robust pipeline of prospects. Qualify leads and assess their alignment with company offerings.2. Client Relationship Management: Build and nurture long-term relationships with clients and partners. Act as the primary point of contact for client queries and concerns. Ensure client satisfaction and address challenges proactively.3. Sales and Revenue Growth: Develop and execute sales strategies to meet and exceed revenue targets. Prepare and deliver compelling presentations and proposals to potential clients. Negotiate and close contracts with prospective clients.4. Market Research and Analysis: Stay updated on market trends, competitor activities, and customer preferences. Provide insights to the leadership team to refine business strategies. Identify emerging markets and evaluate their potential for business expansion.5. Collaboration and Coordination: Work closely with marketing and product teams to align offerings with market demands. Collaborate with internal teams to ensure successful project execution and delivery. Share client feedback with relevant teams to improve products and services.6. Reporting and Documentation: Maintain accurate records of sales activities, client interactions, and contracts. Prepare and present regular reports on business development activities, including pipeline status and revenue forecasts. Use CRM tools to track progress and manage client relationships effectively.Key Performance Indicators (KPIs):1. Revenue Targets: Achievement of monthly, quarterly, and annual sales goals.2. Lead Generation & Conversion Rate: Percentage of leads converted into paying clients.3. Client Retention Rate: Percentage of clients retained over a specific period.4. Pipeline Growth: Increase in the number of qualified leads in the pipeline.5. Sales Cycle Length: Average time taken to close deals.6. Customer Satisfaction Score (CSAT): Feedback from clients about their experience.7. Market Penetration: Success in entering new markets or expanding in existing ones.8. Proposal Success Rate: Percentage of proposals resulting in closed deals.
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  • 1 - 2 yrs
  • 1.3 Lac/Yr
  • Bhubaneswar
Presentation Skills Microsoft Excel Computer Skills Tele Marketing
1. Make calls to customers.2. Explain products/ services clearly.3. Follow up customers and maintain call records.
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  • 1 - 5 yrs
  • 1.5 Lac/Yr
  • Bhubaneswar
Advance Excel Advanced Excel MS Office Strategic Communication Outbound Calling
- Build and maintain strong relationships with customers: The Customer Relationship Executive will be responsible for establishing and nurturing lasting relationships with customers to ensure their satisfaction and loyalty.- Handle customer inquiries and resolve complaints: The role involves effectively addressing customer queries and concerns in a timely and professional manner to ensure a positive customer experience.- Conduct regular follow-ups with customers: The candidate will need to follow up with customers to gather feedback, address any issues, and keep them informed about new products or services.- Collaborate with internal teams: The Customer Relationship Executive will work closely with internal departments such as sales, marketing, and product development to address customer needs and improve overall customer satisfaction.Required Skills and Expectations:- Excellent communication skills: The ideal candidate should have strong verbal and written communication skills to effectively interact with customers and internal teams.- Customer-centric approach: A customer-centric mindset is essential to understand and prioritize customer needs and provide personalized solutions.- Problem-solving abilities: The candidate should have the ability to analyze situations, identify problems, and propose effective solutions to ensure customer satisfaction.- Time management skills: Strong time management skills are crucial to handle multiple customer inquiries and tasks efficiently within set deadlines.- Experience in customer service: Prior experience in a customer service role, preferably in a similar industry, is preferred.
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  • 1 - 3 yrs
  • 2.0 Lac/Yr
  • Cuttack
Outbound Calling Strategic Communication Inbound Calls Customer Retention
Key Responsibilities: Handle inbound and outbound customer calls with professionalism, clarity, and courtesy. Understand customer needs thoroughly and provide accurate, relevant, and timely information. Maintain detailed records of customer interactions, feedback, and responses using Excel sheets. Coordinate effectively with internal departments to address and resolve customer queries promptly. Ensure systematic follow-ups to enhance customer satisfaction and retention. Prepare and maintain daily call reports and submit updates to the reporting authority. Uphold company policies, service standards, and quality benchmarks at all times. Pitch to the customers about the services of the company.Desired Skills & Requirements: Good communication skills in Hindi, English, and Odia. Basic proficiency in MS Excel and MS Word. Excellent customer-handling and interpersonal skills. Ability to multitask and perform efficiently in a fast-paced environment. Prior experience in customer service or tele-calling will be an added advantage.
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Opening For Sales Executive

Aayushman Marketing Agency

  • 1 - 2 yrs
  • 0.9 Lac/Yr
  • Bhubaneswar
Direct Marketing Retail Sales Marketing Consultant Channel Sales Corporate Sales Marketing Communication Direct Sales Sales Administration Lead Generation Sales Consulting Field Sales Cold Calling Sales Ability Sales Business Development Sales B2B Sales Convincing Power Negotiation Skills
Position: Sales ExecutiveLocation: BhubaneswarIndustry: Student Stationery, Office Stationery & Copier Paper For DistributorExperience: Minimum 1 year (mandatory)Job Description:We are looking for a dynamic and result-oriented Sales Executive with prior experience in the student, office stationery, and copier paper segment. The candidate should have strong market knowledge of Bhubaneswar and established working relationships with dealers, distributors, and stockists.Key Requirements & Skills:Minimum 1 year of relevant sales experience in student stationery, office stationery, or copier paper industryStrong knowledge of the Bhubaneswar market, including key stationery hubs and trade channelsProven experience working with distributors, dealers, wholesalers, and stockistsAbility to appoint new dealers and expand market coverageStrong negotiation, communication, and interpersonal skillsCapability to achieve monthly sales targets and support collection activitiesExperience in order booking, secondary sales, and market feedback reportingBasic understanding of pricing, schemes, and promotional activitiesSelf-motivated, field-oriented, and capable of working independentlyFamiliarity with MS Excel, WhatsApp reporting, and basic sales documentationTwo-wheeler with valid driving license preferredQualification:Minimum +2 / Graduate (preferred)Candidates who consume gutkha, tobacco products, or alcoholic beverages are strictly not eligible for this position.
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Telecaller Executive (Female)

Paam Green Energy Pvt Limited

  • 1 - 5 yrs
  • 2.5 Lac/Yr
  • Nayapalli Bhubaneswar
Marketing Communication Computer Communication Skills Cold Calling
Front dest officer for customer support
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  • Fresher
  • Brahmapur Ganjam
Outbound Calling Inbound Cold Calling Computer Skills Convincing Power
Make inbound and outbound calls to potential customers and share service-related information Follow up on customer inquiries and maintain proper call logs Assist the sales team with lead conversions and coordination Ensure professional and customer-friendly communication at all times
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  • 0 - 4 yrs
  • Bhubaneswar
Outbound Calling Cold Calling Customer Focus Telecommunication Convincing Power Basic Computers BPO Sales Telesales Negotiation Skills Voice Process
About the Company:BD Global Private Limited is a leading organization committed to delivering innovative solutions and exceptional service to clients across global markets. We foster a professional and growth-oriented environment that encourages excellence, teamwork, and continuous development.Position Overview:We are seeking a competent and result-driven Telecaller Executive to join our international client relations team. The successful candidate will be responsible for managing inbound and outbound communication with overseas clients, promoting our products and services, addressing client inquiries, and contributing to business growth through lead conversion and customer relationship management.Key Responsibilities:* Conduct outbound calls to international prospects and existing clients to promote company products and services.* Provide detailed information regarding offerings, features, and benefits in a clear and professional manner.* Generate and qualify leads, ensuring timely follow-ups to maximize conversion opportunities.* Handle inbound client communications, effectively addressing queries and resolving issues with accuracy and professionalism.* Maintain and update customer records in the CRM system with high attention to detail.* Consistently meet or exceed assigned targets and performance benchmarks.* Establish and maintain strong relationships with clients to enhance customer satisfaction and retention.* Coordinate with internal departments to ensure efficient service delivery and client support.Required Qualifications and Skills:* Minimum of 2 years of experience in telecalling, customer service, or international client communication. (Fresh graduates with excellent communication skills may also apply.)* Excellent command of the English language both verbal and written.* Strong communication, negotiation, and interpersonal skills.* Proficiency in basic computer applications and CRM/data management tools.* Demonstrated ability to work independently in a target-driven and multicultural environment.* Professional demeanor with a proactive and customer-focused approach.What We Offer:* Competitive salary package with performance-based incentives.* Excellent opportunities for career advancement and global exposure.* A professional, inclusive, and supportive work environment.* Comprehensive training and development programs to enhance skills and career growth.
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  • 0 - 1 yrs
  • 1.0 Lac/Yr
  • Bhubaneswar
Good Communication Skills Tele Caller
Telecaller job
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  • 0 - 1 yrs
  • 1.0 Lac/Yr
  • Female
  • Bhubaneswar
Good Communication Skills Outbound Calling
Telecaller post
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Microsoft Excel Motivating Skill Phone Banking Outbound Calling Marketing Communication KPO Domestic BPO Voice Process Presentation Skills International BPO Inbound Negotiation Skills Convincing Power Cold Calling BPO Non Voice Outbound Sales BPO Sales English Voice Support Calling BPO Call Center Computer Skills Telemarketing Work From Home Tele Marketing Typing Skills BPO Telesales Tele Sales
Job Openings for 50 Tele Caller Jobs for Freshers in Bhubaneswar, Cuttack, Puri, Sambalpur, Rourkela, Berhampur, Khurda, having Educational qualification of : Secondary School, B.C.A, B.Com, B.Ed, B.Sc, B.E, B.Tech with Good knowledge in Microsoft Excel, Motivating Skill, Phone Banking, Outbound Calling, Marketing Communication, KPO, Domestic BPO, Voice Process, Presentation Skills, International BPO, Inbound, Negotiation Skills, Convincing Power, Cold Calling, BPO Non Voice, Outbound Sales, BPO Sales, English, Voice Support, Calling, BPO Call Center, Computer Skills, Telemarketing, Work From Home, Tele Marketing, Typing Skills, BPO, Telesales, Tele Sales etc.interview interview process :-Thank you for your interest in the position at Rightfit Resources.We were impressed by your profile as reviewed by our ATS system, sabkajobs.com, and would like to invite you for a first-round interview.To proceed with scheduling your interview, please follow these two steps:Download the SabkaJobs app: Our interview scheduling and communication will be managed through the SabkaJobs app. Please download it from the Google Play Store using the link below:SabkaJobs Play Store Linkhttps://play.google.com/store/apps/details?id=com.inv.jobtools2025Book Your Interview Slot: Once you have downloaded the app, please log in and navigate to the Interviews section to find available slots for the [Job Title] position and book one that suits your availability.We look forward to speaking with you and learning more about your qualifications.If you have any questions, please do not hesitate to contact us at 9494586090.Sincerely,The Recruitment TeamRightfit Resources9494586090.
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Opening For Sales Executive

Rightfit Resources OPC Pvt. Ltd.

Direct Marketing Marketing Consultant Retail Sales Corporate Sales Channel Sales Marketing Communication Direct Sales Lead Generation Sales Administration Insurance Sales Sales Consulting Field Sales Inside Sales Negotiation Skills Convincing Power Cold Calling B2B Sales Sales Ability Sales Business Development Sales Communication Skills
We have vacant of 50 Sales Executive Jobs in Bhubaneswar, Cuttack, Visakhapatnam, Vijayawada, Hyderabad, Kolkata, Bangalore, Chennai, Delhi, Mumbai, Experience Required : 1 Year Educational Qualification : Secondary School, B.A, B.Com, B.Sc, B.E, B.Tech, M.B.A/PGDM, Any Master Degree Skill Direct Marketing, Marketing Consultant, Retail Sales, Corporate Sales, Channel Sales, Marketing Communication, Direct Sales, Lead Generation, Sales Administration, Insurance Sales, Sales Consulting, Field Sales, Inside Sales, Negotiation Skills, Convincing Power, Cold Calling, B2B Sales, Sales Ability, Sales Business Development, Sales, Communication Skills etc.interview inteview process :-Thank you for your interest in the position at Rightfit Resources.We were impressed by your profile as reviewed by our ATS system, sabkajobs.com, and would like to invite you for a first-round interview.To proceed with scheduling your interview, please follow these two steps:Download the SabkaJobs app: Our interview scheduling and communication will be managed through the SabkaJobs app. Please download it from the Google Play Store using the link below:SabkaJobs Play Store Linkhttps://play.google.com/store/apps/details?id=com.inv.jobtools2025Book Your Interview Slot: Once you have downloaded the app, please log in and navigate to the Interviews section to find available slots for the [Job Title] position and book one that suits your availability.We look forward to speaking with you and learning more about your qualifications.If you have any questions, please do not hesitate to contact us at 9494586090.Sincerely,The Recruitment TeamRightfit Resources9494586090.
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  • 0 - 3 yrs
  • 2.5 Lac/Yr
  • Bhubaneswar
Customer Support International Call Center Voice Process Domestic BPO Outbound Calling Cold Calling International BPO
As a Call Center Executive, you will be the first point of contact for our customers. Your role is crucial in ensuring customer satisfaction and resolving queries effectively.**Key Responsibilities:**- **Customer Support:** Handle incoming calls from customers, providing them with accurate information and assistance regarding our products or services.- **Issue Resolution:** Address customer complaints or issues, ensuring effective solutions are provided in a timely manner while maintaining professionalism.- **Follow-up Calls:** Conduct follow-up calls to ensure customer issues are resolved and to gather feedback on their experience with our services.- **Record Keeping:** Maintain accurate logs of customer interactions and update databases with relevant information to track inquiries and resolutions.- **Team Collaboration:** Work closely with team members to share information and assist each other in resolving customer queries effectively.**Required Skills and Expectations:**- **Communication Skills:** You must possess strong verbal communication skills to clearly convey information and understand customer needs.- **Listening Skills:** An ability to listen actively and empathize with customers is essential for identifying their concerns and providing appropriate solutions.- **Problem-Solving Skills:** You should be able to think critically to resolve issues that customers may face and to suggest suitable alternatives.- **Basic Computer Skills:** Familiarity with basic computer applications and the ability to navigate through systems to access information quickly is important.- **Positive Attitude:** A friendly and positive demeanor is essential, along with a willingness to learn and adapt in a fast-paced environment.
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  • 0 - 3 yrs
  • 2.0 Lac/Yr
  • Acharya Vihar Bhubaneswar
Customer Support International Call Center International BPO Cold Calling BPO Non Voice Domestic BPO
We are looking for a Customer Support Executive to join our teamat Empire Recruitment Solutions. This role involves managing essentialdata processes, ensuring accuracy, and providing administrative support. Get a salary of 13,500 - 16,500 along with career growth opportunities in a collaborative environment.Key Responsibilities:Maintain data and ensure it is accessible for seamless operations.Verify information, spot data discrepancies, and resolve them promptly.Organize and manage both digital and physical records to optimize access.Assist in various administrative functions to support department efficiency.Generate and present reports to internal teams for informed decision-making.Handle all sensitive data with strict confidentiality.Job Requirements:The minimum qualification for this role is 10th Pass and0 - 4 years of experience. The position requires strongorganizational skills, attention to detail, and the ability to handle multiple tasks. Mob - 9439117756
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  • 0 - 3 yrs
  • 2.5 Lac/Yr
  • Bhubaneswar
Outbound Calling Lead Generation Client Development CRE
We are looking for a motivated and skilled Client Relationship Executive to join our team in Bhubaneswar. This full-time position is open to female candidates with 0 to 3 years of experience.**Key Responsibilities:**- **Build and Maintain Client Relationships:** Establish strong relationships with clients to understand their needs and ensure satisfaction with our services.- **Manage Client Communication:** Serve as the primary point of contact for clients, addressing inquiries and concerns promptly and professionally.- **Conduct Regular Follow-Ups:** Regularly check in with clients to assess their satisfaction and identify opportunities for upselling or additional support.- **Assist in Client Onboarding:** Participate in the onboarding process for new clients, ensuring they have a smooth transition and full understanding of services offered.- **Collect Feedback:** Gather client feedback on services provided to help improve our offerings and enhance overall client experience.**Required Skills and Expectations:**- Strong communication skills are essential, both in writing and verbally, to articulate ideas clearly and effectively.- Excellent interpersonal skills to build rapport with clients and work collaboratively within a team.- A proactive approach to problem-solving, with a keen attention to detail to handle various client concerns.- Basic knowledge of customer relationship management software or eagerness to learn new tools.- A positive attitude, enthusiasm for client service, and a willingness to learn and grow within the role.
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