Technical Coordinator Graduate Jobs in Gurgaon

We are looking for a PLM Engineer with 3-6 years of experience in Gurugram. The role involves working with Teamcenter Engineering, NX, Solid Edge, ERP, and Auto CAD Designer to provide technical support, pre-sales activities, solution consulting, and customer success. The ideal candidate should have a background in IT, strong communication skills, and the ability to effectively position products. A graduate degree is required for this full-time position based in the office.

Job Title: Technical Support Associate L1 / L2Location: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai (Office-based / Remote)Experience: 13 years (Freshers with tech background can apply)Salary: 20,000 35,000/month + Shift AllowanceShift: Rotational / Night (US, UK processes)Responsibilities:Respond to product or service issues via phone/email/chat.Troubleshoot Level 1 issues (login, access, connectivity, settings).Document tickets and escalate complex cases.Ensure resolution within SLAs.Requirements:Strong English communication.Basic understanding of networking, SaaS tools, CRM systems.Knowledge of Zendesk, Freshdesk, or Jira is a plus.Willingness to work night shifts.Perks:Internet reimbursement (for remote).Shift allowance + performance bonus.Certification opportunities (ITIL, etc.). Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.

We are looking for 2 Service Coordinator Posts in Gurgaon, Job Summary: The Service Coordinator is responsible for organizing and overseeing service activities related to commercial kitchen equipment, ensuring timely dispatch of technicians, effective customer communication, and accurate documentation. This role plays a critical part in delivering excellent service and maintaining operational efficiency within the service department. Key Responsibilities: Service Scheduling and Required Educational Qualification is : B.Tech

Schedule and dispatch service technicians for installation, maintenance, inspections, and emergency services.Coordinate with clients to confirm service appointments, access requirements, and system availability.Maintain accurate records of service calls, technician schedules, and customer interactions in the system (e.g., ERP or CRM).Track open service tickets and follow up to ensure timely resolution.Support the preparation of service reports, quotations, and invoices.Liaise with the warehouse or procurement team for tools, parts, and equipment required for service jobs.Monitor compliance with fire safety standards (e.g., NFPA, local codes) during service execution.Handle customer complaints or escalations professionally and promptly.Generate daily, weekly, and monthly service performance reports for management.Coordinate with internal teams (sales, engineering, operations) for seamless servicedelivery.

DSI Robotics Job DescriptionPosition: Project Manager (Civil / BE / BTECH / Engineering)Location: Pan India & International SitesSalary: 40,000 60,000/monthJob Type: Full-time Field-Based Travel Required About the Company:DSI Robotics Pvt. Ltd. is Indias pioneer in robotic pipeline inspection and desilting technologies. Since 2007, DSI has been building indigenous robotics platforms to support underground and underwater infrastructure projects. Our mission is to replace risky, time-consuming manual work with robotic precisionacross sewerage, water pipelines, industrial pipelines, marine inspections, and more. Key Responsibilities:Lead end-to-end robotic inspection, desilting, and dredging projectsPlan daily site activities, team tasks, and robotic deploymentsSupervise site execution with safety, quality, and time controlCoordinate with internal departments: logistics, design, manufacturingCommunicate effectively with clients, engineers, and vendorsManage daily and monthly reporting of project progressHandle technical field queries and support robotic team on-groundTroubleshoot site-level challenges quickly and professionally Eligibility & Requirements:B.E / B.Tech (Civil or Mechanical) or MBA in Project/Operations15 years experience in civil, infrastructure, or robotics-based site workStrong leadership and communication abilitiesWilling to travel PAN India and outside India as per site allocationTechnical understanding of robotic systems (training provided)Fluent in English & Hindi Key Skills:Project coordination, Site supervision, Client handling, Team management, Technical understanding, Civil engineering knowledge, Time management, Leadership, Problem solving, Reporting, Communication, Logistics planning, Multitasking, Robotics familiarity DSI Services:Sewerage & Drainage InspectionWater Pipeline InspectionRobotic Cleaning & DesiltingRobotic Dredging Platforms Used:Beaver Inspection SystemsMarine TrakkerORCASeahorse Submersible & Floating Dredgers Products Involved:Robotic Crawlers & Zoom CamerasBorewell & Marine Inspection CamerasUnderwater Cable WinchesLaser Profilers & AccessoriesPipeline Inspection SystemsRobotic Desilting/Dredging Units How to Apply:Email your updated CV to: hr@dsirobotics.com Contact: 9999229771 / 9540761044 Subject Line: Application for Project Manager DSI Robotics

Job Description: Sales Coordinator (IT/Telecom)Position Overview-The sales Coordinator will support the sales team by managing administrative tasks, preparing proposals, and coordinating with clients and internal teams to ensure smooth sales operations. This role requires attention to detail, organizational skills, and basic knowledge of IT/Telecom products and services.Key ResponsibilitiesSales Support1. Assist the sales team with the preparation of proposals, presentations, and contracts.2. Coordinate with the sales team to manage lead tracking, follow-up activities, and scheduling client meetings.3. Ensure timely and accurate processing of orders and contracts.Client Coordination1. Act as the primary point of contact for clients during the sales process.2. Respond to client inquiries and coordinate with internal departments to provide solutions.3. Follow up on client accounts and maintain updated records of customer interactions and sales activities.Documentation and Reporting4. Maintain detailed records of sales activities, including proposals, contracts, and reports.5. Prepare regular sales reports and performance metrics for review by management.6. Assist in tracking sales targets and compiling data for forecasts.Order Management7. Process and track orders, ensuring accuracy in documentation and timely deliveries.8. Coordinate with logistics and technical teams to ensure product availability and order fulfilment.Administrative Support9. Handle daily administrative tasks such as organizing sales meetings, preparing agendas, and maintaining schedules.10. Ensure that all sales materials, brochures, and presentations are up-to-date and available for the sales team.Required Skills and Qualifications Education: Bachelors degree in business, B. Tech, Administration, or related field. Experience: 1+ years of experience in sales coordination or administrative support, preferably in the IT/Telecom sector. Technical Knowledge: Basic understand

A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.The best CSRs are genuinely excited to help customers. Theyre patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they dont have enough information to answer customer questions or resolve complaints.The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.ResponsibilitiesCustomer Service Responsibilities list:Manage large amounts of incoming phone callsGenerate sales leadsIdentify and assess customers needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documentsFollow communication procedures, guidelines and policiesTake the extra mile to engage customersRequirements and skillsProven customer support experience or experience as a Client Service RepresentativeTrack record of over-achieving quotaStrong phone contact handling skills and active listeningFamiliarity with CRM systems and practicesCustomer orientation and ability to adapt/respond to different types of charactersExcellent communication and presentation skillsAbility to multi-task, prioritize, and manage time effectively

*HIRING FOR CUSTOMER SUPPORT ASSOCIATE WORK FROM OFFICE* *Skillset:* Excellent comms in English *Qualification:* Graduate *Interview rounds:*HR Round, Ops Round, Client Round *Salary:* 26K CTC to 29K CTC *Experience:* Experienced in Tech support/customer support at least 6 months *Working days:* 5 days working 1 Weekly off - Rotational *Cab:* Both side cabs *Location:* Gurgaon *WhatsApp your cv on 9421758768

As a Technical Support Executive, you will be responsible for providing exceptional support to our customers by troubleshooting technical issues, resolving inquiries, and ensuring customer satisfaction. You will work closely with clients to understand their needs and provide solutions in a timely manner.Key Responsibilities:Respond to customer inquiries via phone, email, or chat regarding technical issues.Diagnose and troubleshoot hardware and software problems.Provide step-by-step guidance to customers to resolve technical issues.Document customer interactions and maintain accurate records of issues and resolutions.Collaborate with the development and engineering teams to escalate unresolved issues.Educate customers on product features and best practices.Conduct follow-up calls or emails to ensure issue resolution and customer satisfaction.Stay up-to-date with product knowledge and industry trends.Participate in training sessions and contribute to knowledge base articles.Qualifications:Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).Proven experience in technical support or a related field.Strong understanding of computer systems, mobile devices, and software applications.Excellent problem-solving skills and attention to detail.Strong communication skills, both verbal and written.Ability to work independently and as part of a team.Customer-oriented attitude with a passion for helping others.

Monitor and respond to customer inquiries and feedback promptly.Coordinate with sales, and marketing and customer service teams to ensure seamless customer communication.

Job descriptionActive Directory user management and knowledge of Active Directory, DHCP and DNSTroubleshooting Network connectivity in a LAN/WAN environmentHands-on experience in MS-Outlook configuration & TroubleshootingHardware and Networking TroubleshootingRequired Candidate profileExcellent problem solving and multitasking skillsMicrosoft outlookKnowledge of network troubleshooting, Ethernet and IP configurationApply and Join Online: https://forms.gle/PhnD1pP13iavZbVPAFor More Details Contact HR Recruiter on Whatsapp No: 9811722064

Job Description Ground Team (Field Engineers) Qualification: 10+2+Hardware Course and Networking Course/ Graduate with Hardware and Networking Course, Core Hardware, and Networking Profile field profile. Communication: Average English and good at Hindi or Local Language Location: Delhi-South Ex, Noida-Sec 15, Gurgaon-Sec 14, Mumbai-Khar West, Thane West, Pune- Chinchwad, Hyderabad- Ameerpet, Bangalore- Marathalli, Chennai-T. Nagar Package: INR 19000 21000 CTC Per Month Plus Conveyance as per Policy + Insurance Experience: 1 + yrs (Trouble shoot card level hardware issues related to Laptops, Desktops, Tablets, Mobiles, Printers and other accessories) Roles and Responsibilities: Field Engineer is a role of on-site technical support, troubleshooting and support to corporate and retail clients. This role is critical for ensuring that the organization's end-users have great experience with brand representative. The field engineer will visit PUDO twice in a day to collect hardware part as per the calls for the day and in the evening to deposit back the collected part from the client to drop back to PUDO. Field engineer will be responsible for successfully closing the allocated calls for the day. Must Have: 2-wheeler with a valid license. Open for field profile.

Provide technical support to customers via phone and remote access.Diagnose and troubleshoot software issues and provide accurate solutionsInstallation and configuration of Adobe professional software applications.Research customer inquiries and provide appropriate solutionsDocument cases, recommendations, and resolutions clearly in the CRM system and take ownership of cases escalated from less senior engineers.Resolve customer complaints in a timely and professional mannerMonitor customer feedback and provide recommendations for improvementFollow Quality Assurance & compliance guidelines.Company: TeleperformanceClient Process: AdobePost: Technical Support AssociateLocation: Udyog Vihar, GurugramShift timings: Night Shifts (Rotational)Working Days: 05 Days (Rotational)Weekly Offs: 02 Days (Rotational)PERKS & BENEFITSSalary (Freshers): ?23,500 (?28,000 CTC ) Monthly +2,000 PLISalary (1 yr Exp - Non-Technical): ?26,500 (?31,000 CTC ) Monthly +2,000 PLISalary (1 yr Exp - Technical): ?30,500 (?35,500 CTC ) Monthly +2,000 PLIIncentives: Performance BasedPF & Medical BenefitsFree MealsBoth Side Cab ServiceELIGIBILITY CRITERIABachelors degree in any fieldMinimum 06 months of experience in Technical Support / International Customer SupportFreshers with excellent communication skills and sound technical knowledge Applicant should be comfortable with night shifts and WFOREQUIRED SKILLS Excellent communication skills (verbal & written)Knowledge of basic computer applications and programsKnowledge of customer service principles and practicesExcellent customer service skillsAbility to multitask and prioritize tasksAbility to work independently and as part of a teamINTERVIEW PROCEDURERound 1 - HR (Telephonic)Round 2 - Voice and Accent (Telephonic/ Video Call)Round 3 - Ops (Telephonic/ Video Call)Round 4 - Versant (Voice & Written)

SALES & PROJECT ENGINEER FOR INDUSTRIAL PIPELINE...AIR, GAS, FIRE, LUBE & WATER. - As a Sales Engineer you will close new sales opportunities by creating competitive high-quality proposals and also take part in tendering and bidding process. - Sales Engineer key role & responsibilities. - As a Sales Engineer you will close new sales opportunities by creating competitive high-quality proposals and also take part in. - Coordinating with clients, Architects, Vendors to get complete details for the project. - Preparation of the detail BOQ as per the drawings.

Need International Voice Technician:Responsibilities: Respond to customer inquiries via phone, email, and live chat, providing technical support and troubleshooting assistance. Investigate and resolve technical issues in a timely manner, escalating issues as necessary. Document customer interactions and issue resolution. Stay up to date with the latest product knowledge, including updates and new features, to effectively assist customers. Provide customers with clear and concise information, advice, and solutions. Continuously strive to improve the customer support experience and process. Collaborate with cross-functional teams to resolve complex customer issues. Meet or exceed performance metrics and customer satisfaction goals.Skills: Strong technical knowledge. Excellent written and verbal communication skills. Strong problem-solving and critical thinking skills.Key Skills:Technical skills, Troubleshooting, International Voice, Technical Support, Customer SupportJob Type- Full TimeLocation- Gurgaon Sec28Sal- upto 45kOpen Positions- 5Immediate JoinerShift -US Shift (8:30 pm-5:30 am)Work From Office

Hands on Experience of Deployment on WebLogic12cHands on Experience of Deployment on Oracle form and Reports 10G Knowledge of Oracle forms and Reports 10G Knowledge of Oracle WebLogic12c and Reports Server.ITIL Trained, OEM Certified n Minimum One Technology , Exposure to Network & Server Administrator

Education Qualification: B.Tech in Computer Science/BCA/MCA CGPA must be above 70% and 7+ in Maths Good knowledge on the basic programming languages English Communication: 4/5(Fluent) Prefered Location: Delhi NCR, Noida, Gurgaon

We are looking for 3 Technical Support Executive Posts in Gurugram, Haryana, Lucknow, Uttar Pradesh, good communication, customer handling, with deep knowledge in good communication, customer handling and Required Educational Qualification is : Professional Degree, Other Bachelor Degree, B.Com,

Spectra Technovision (I) Pvt. Ltd. is an OEM and leading provider of innovative solutions in Time Attendance Management and Access Control systems. We are actively seeking a dedicated Technical Associate to join our Customer Success Department, based in Bangalore, Gurgaon and Ahmedabad location. As a Technical Associate, you will be responsible for software implementation and post-sales software support, ensuring our clients receive the highest level of service.Key Responsibilities:-Software Implementation: Collaborate with customers to understand their unique requirements and implement our Attendance Management and Access Control software solutions accordingly. Configure the software to meet specific customer needs and ensure successful deployments.-Customer Training: Conduct training sessions for customers to familiarize them with the software's features and functionalities. Provide ongoing support and guidance to help clients make the most of our solutions.-Technical Support: Act as the primary point of contact for customer inquiries and technical issues related to the software. Respond to queries promptly and effectively, providing solutions to ensure customer satisfaction.-Troubleshooting: Diagnose and resolve software-related issues reported by customers. When necessary, escalate complex issues to senior technical teams while maintaining open communication with the customer.Qualifications:- Bachelor's degree in IT or Computer Science BSc or BE or MCA] from an accredited institution.- 1 to 3 years of experience in software support, software implementation, or related technical support roles.- Proficiency in software troubleshooting and problem-solving.- Basic knowledge of SQL/Oracle Database, including the ability to write basic SQL queries to troubleshoot errors.- Strong communication skills, both written and verbal.- The ability to work effectively both independently and as part of a team.- Freshers can apply for Ahmedabad location only.